Manager, Application Support & Service Operations (2027 Start)
- Location
- Greater London, England, United Kingdom
role is focused on the effective day-to-day operation of Application Support services, including incidents and requests, application health, vendor delivery, release readiness, stakeholder communication, service reporting and continual improvement. The remaining remit supports the VP, Global Head of ITSM & Application Support across Major Incident, Problem, Change, Knowledge … Service Request and Service Level Management, ServiceNow governance, vendor governance, annual CTG budgeting, monthly invoice processing, operational controls and cross-team improvement. The successful candidate will act as a trusted operational delegate, providing leadership continuity, driving accountability and translating strategy into measurable outcomes. This is a leadership-focused role ...