Support Specialist Jobs in the UK

201 to 225 of 663 Support Specialist Jobs in the UK

Digital Support Specialist

London (city), London
Hybrid / WFH Options
RSSB
Overview The Digital Support Specialist plays a critical role in delivering high-quality support for the systems, platforms, and digital services used across RSSB and by external rail industry stakeholders. Acting as first and second-line support, this role balances user-focused troubleshooting with in-depth system and application administration, ensuring a seamless experience across both … desk requests, provide insight into recurring issues, and contribute to continuous improvement through collaboration with colleagues, suppliers, and the wider Digital team. Responsibilities Provide first and second-line technical support to both internal and external users across hardware , software , applications , and digital services via the service desk, phone, and in-person support. Support external users of RSSB's … public-facing or industry-specific applications, assisting with account management, system navigation, and technical troubleshooting. Deliver effective support for Microsoft 365 services , including Outlook , Teams , SharePoint , OneDrive , and associated collaboration tools, ensuring prompt resolution of access, configuration, and performance issues. Administer and maintain user accounts , permissions , and security groups across Entra ID ( Azure Active Directory ), Microsoft 365 , including Teams More ❯
Employment Type: Permanent
Salary: 43000 to 50000
Posted:

Technical Customer Support Specialist Sensors & Automation

Northwich, England, United Kingdom
Thomas Lee Recruitment
Know your sensors, automation kit, and how to talk tech without putting people to sleep? This role is bang in the middle of technical support, customer service, and application advice. You're the person customers and internal sales teams turn to when they need answers, alternatives, and actual solutions not just someone reading off a script. What youll do … Support customers with product selection, cross-referencing, and replacements Handle sensor applications, PLC basics, and customer queries (phone, email, chat) Provide datasheets, CAD drawings, macros whatever gets the job done Investigate complaints and service issues, raise goodwill where needed Train new starters and support sales with technical guidance Log everything in SAP/C4C and help improve the … independently and juggle multiple priorities About the Company: Youll be joining a global name in industrial automation and sensing technology. Their reputation is built on quality products and solid support and that's where you come in. The UK and EMEA operations are tight-knit, well-resourced, and backed by global R&D. If you like solving problems, helping More ❯
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Migrations Support Specialist- FTC

Reading, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Migrations Support Specialist- FTC, reading col-narrow-left Client: Wireless Logic Ltd Location: reading, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: What we’re all about: Any company can tell you … to ‘wow’! ? While we may not always get it right, our drive to collaborate, innovate, and achieve top-notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our expertise spans across various sectors, including industry, agriculture, healthcare, security, transport, utilities, and smart cities. IoT... … a vast array of devices stay seamlessly connected. Role Overview: Ready to be a key player in ensuring smooth transitions for our growing family of customers? As a Migrations Support Specialist, you'll be at the heart of our operations, guiding both new and existing Wireless Logic and Arkessa customers through seamless migrations and ownership changes. Reporting to More ❯
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Migrations Support Specialist- FTC

Maidenhead, Berkshire, UK
Hybrid / WFH Options
Wireless Logic Ltd
to ‘wow’! While we may not always get it right, our drive to collaborate, innovate, and achieve top-notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our expertise spans across various sectors, including industry, agriculture, healthcare, security, transport, utilities, and smart cities. IoT... … a vast array of devices stay seamlessly connected. Role Overview: Ready to be a key player in ensuring smooth transitions for our growing family of customers? As a Migrations Support Specialist, you'll be at the heart of our operations, guiding both new and existing Wireless Logic and Arkessa customers through seamless migrations and ownership changes. Reporting to … the Migrations Support Supervisor, you'll be part of a dynamic team focused on delivering exceptional service and maintaining the integrity of our M2M databases. This role offers the chance to work with a diverse range of internal and external stakeholders, making a real impact on customer experience and operational efficiency. Your Daily Quest (Key Responsibilities): Spearhead the end More ❯
Employment Type: Full-time
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Technical Support Specialist / Project Manager

Dundee, Scotland, United Kingdom
NCR Atleos
Requirements Project Planning and Management: Guide and coordinate projects, confirm requirements, resources, schedules, hardware, and performance, and work with developers to ensure successful delivery of bespoke software. Technical Guidance & Support: Understand hardware and software for note handling, analyze errors and logs to identify root causes. High communication skills: Adapt technical information for different audiences; act as the central communication … language skills. Knowledge of NCR deposit and recycler hardware/software. Qualifications & Experience Degree in a related discipline or project management. 1-3 years of related experience in technical support, development, or project management. As an NCR Atleos employee, you benefit from core offerings and optional benefits tailored to your lifestyle, including pension plans, health insurance, discounts, and more. More ❯
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Technical Support Specialist US Customer Service · Remote, US Office ·

Cheltenham, England, United Kingdom
Hybrid / WFH Options
VoCoVo
within the last 4 years in the UK. Role Overview Join our team and work directly with our customers to customize VoCoVo systems to their needs. Provide 3rd line support, assisting our partners with advanced system diagnostics and issue resolution. Additionally, ensure the highest standards by supporting the VoCoCare warranty policy. This is a hybrid position with working from … role. Experience configuring or troubleshooting network is desirable Working with MySQL - any exposure to MySQL or equivalent is beneficial ITIL - experience with using the ITIL framework for communicating technical support issues is a bonus Who you are You are detail oriented, quickly identifying issues and consequences in technical support You are collaborative and empower colleagues by sharing knowledge … skills, feedback and challenges What you'll do Work with a portfolio of assigned customers resolving and supporting issues whilst building relationships to drive service improvements, consistent and reliable support, and review processes to ensure customer success Support engineers remotely whilst they are on-site, identifying and troubleshooting issues Build comprehensive documentation around customers in your portfolio and More ❯
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IT Support Specialist

London, England, United Kingdom
Cint
with nearly 300 million respondents in over 150 countries who consent to sharing their opinions, motivations, and behaviours. We are feeding the world’s curiosity! Job Description Provide technical support and assistance to end-users, both remotely and on-site, by diagnosing and resolving complex hardware, software (including Windows & Mac OS), and network issues. Act as a subject matter … for shipping and retrieving assets timely. Maintain Office equipments like video conference equipment, printers and network equipment to ensure these are working flawlessly without interruption Manage and prioritize multiple support requests, ensuring adherence to service level agreements (SLAs) and delivering exceptional customer service. Assist in the support, deployment, configuration, and maintenance of IT infrastructure, network devices, and workstations. … Participate in IT projects and initiatives, such as system upgrades, migrations, and implementations, ensuring smooth transitions and minimal disruption to users. Maintain accurate records of support activities, including incident reports, resolutions, and documentation of technical procedures. Provide technical knowledge around our internal systems & record videos on trending issues periodically Document procedures and solutions, and constantly maintain and improve the More ❯
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Customer Support Specialist

London, United Kingdom
Menlo Ventures
initial contact until resolution to make sure our customers - Envoy admins and/or their employees/visitors - are supported every step of the way; phone/screen-sharing support may be required. Leverage advanced troubleshooting skills and deep product knowledge to resolve issues as quickly as possible; review, investigate, and resolve technical customer cases within the target SLAs … to be ready for anything. Provide a closed-loop feedback communication channel with internal partners through identifying and reporting trends in key difficulties that customers are experiencing Absorb additional support-related tasks such as bug reporting, content development, and other initiatives across the team Develop and document best practices to our internal knowledge base to enhance troubleshooting processes for … the frontline team Influence support processes and shape the tone of Envoy's customer support on a team that spans time zones Able to participate in a teamwide Sunday on-call rotation, as needed, every 8-12 weeks You have BA/BS degree required or equivalent experience 2+ years' experience in a Customer Support/Experience More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Automotive Technical Support Specialist

London, England, United Kingdom
Hybrid / WFH Options
Expleo Group
within Europe. Their production in the UK alone includes award-winning crossovers, commercial vehicles and the world's most popular electric vehicles. We are looking for an Automotive Technical Support Specialist on a contract basis, initially for 6 months. The Automotive Technical Support Specialist will be based at the manufacturers UK head office, providing technical support … support. This role is offered on a contract basis, based in Hertfordshire and offers hybrid working, 3 days in the office and 2 work from home. Responsibilities: Provide technical support to dealerships throughout the UK. Diagnose and solve complex vehicle issues. Communicate effectively with dealership staff. Minimum Requirements: Good vehicle knowledge covering all aspects of the vehicle. Good communication More ❯
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Application Support Specialist (Acturis)

Towcester, England, United Kingdom
Hybrid / WFH Options
Gary Myatt Ltd
Application Support Specialist (Acturis) Location : Towcester Remote : 4 days remote/1 day on-site Salary : Up to £55,000 Are you an experienced Application Support Specialist looking for your next challenge in the insurance domain? We're seeking a proactive and skilled professional to provide technical support for the Acturis platform at a global … insurance business based in Towcester. About the Role This hands-on position involves delivering expert technical support and configuration for key business systems, primarily Acturis. While user administration is part of the role, we're looking for someone who can go beyond that - diving deep into technical configurations, ensuring seamless operations, and driving system improvements. You'll also collaborate … closely with other teams and interact with end-users to resolve support issues effectively. Skills & Experience 4+ years of experience in technical or business systems support roles. Strong knowledge of the Acturis platform, including configuration and customisation. Proven problem-solving skills and a proactive approach to improving system performance. Ability to translate technical concepts into clear, non-technical More ❯
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Technical Support Specialist (Medical Devices/Lab Equipment)

Manchester, England, United Kingdom
Yourgene Health
Technical Support Specialist (Medical Devices/Lab Equipment) Job title: Technical Support Specialist Reports to: Field Applications Manager EMEA Location: Manchester Science Park Contract Type: Full-time, Permanent Salary & Benefits: Competitive Salary + Benefits Package About Yourgene Health: Yourgene Health is a leading integrated technologies and services business, enabling the delivery of genomic medicine. The group … to advance diagnostic science. Yourgene primarily develops, manufactures, and commercialises simple and accurate molecular diagnostic solutions for reproductive health, precision medicine, and infectious diseases. Description of role: The Technical Support Specialist will play a key role in the support of customers using Yourgene Health Products, assisting with the installation and training of customers for our IONA test … and workflow. Provide product support through troubleshooting and fault investigation for Yourgene Health laboratory workflows. Key areas of responsibility: Provide product support via email, telephone and customer visits Ensure customer complaints and enquiries are dealt with in a timely and professional manner Provide customer training at the Manchester training facility and at the customer site Carry out performance More ❯
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Information Technology Support Specialist

London, England, United Kingdom
JR United Kingdom
Information Technology Support Specialist, London Client: Russell Tobin Location: London, United Kingdom Job Category: Other EU Work Permit Required: Yes Job Views: 10 Posted: 18.04.2025 Expiry Date: 02.06.2025 Job Description: IT Support Specialist 12 Months Contract Onsite - London Central Our client is one of the leading tech companies globally and has transformed how people interact socially … through technology. Summary: The main function of a Technical Support Specialist is to provide technical assistance to computer system users. Job Responsibilities: Answer user inquiries regarding computer software or hardware operation to resolve problems, typically of lower complexity. May install software or perform hardware testing remotely. Enter commands and observe system functioning to verify correct operations and detect More ❯
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Solar Pre-Sales Technical Support Specialist (Residential Focus)

London, England, United Kingdom
Sunhome
Solar Pre-Sales Technical Support Specialist (Residential Focus) Join our team as a Solar Pre-Sales Technical Support Specialist with a focus on residential solar energy systems. This role involves engaging with customers, developing sales tools, collaborating with product teams, and training sales staff to promote sustainable energy solutions. About the Company Founded in 2013, Sunhome … based on field insights. Diagnose installer pain points and propose solutions to accelerate sales processes. Required Skills At least 2 years of experience in residential solar PV system technical support, pre-sales, or installation management, with comprehensive knowledge of the entire process from design to maintenance. Understanding of homeowner concerns regarding system efficiency, ROI, roof compatibility, and policy incentives. More ❯
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Senior IS Support Specialist

City of London, England, United Kingdom
JR United Kingdom
Social network you want to login/join with: Senior IS Support Specialist, london (city of london) col-narrow-left Client: Ryder Reid Legal Location: london (city of london), United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description: Title: Senior IS Support Specialist Location: London Ryder Reid Legal is currently recruiting for a Senior IS Support Specialist to join one of our global law firm clients on a permanent basis at their London office. This is a fantastic opportunity to support world-class legal professionals through exceptional technology services, while working in one of London’s most … dynamic law firms. Key Responsibilities: Deliver timely and effective IS support to internal clients. Maintain and deploy PCs, laptops, smartphones, printers, AV systems, and more. Serve as a second-level technical resource for issue resolution. Log and track issues using Footprints; contribute to the knowledge base. Promote effective use of firm-provided software applications. Maintain accurate equipment inventory in More ❯
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Senior IS Support Specialist

City of London, Greater London, UK
Ryder Reid Legal
Title: Senior IS Support Specialist Location: London Salary: Competitive Ryder Reid Legal is currently recruiting for a Senior IS Support Specialist to join one of our global law firm clients on a permanent basis at their London office. This is a fantastic opportunity to support world-class legal professionals through exceptional technology services, while working … in one of London’s most dynamic law firms. Key Responsibilities: Deliver timely and effective IS support to internal clients. Maintain and deploy PCs, laptops, smartphones, printers, AV systems, and more. Serve as a second-level technical resource for issue resolution. Log and track issues using Footprints; contribute to the knowledge base. Promote effective use of firm-provided software … applications. Maintain accurate equipment inventory in the Asset Management System. Provide after-hours technical support as needed. Participate in IS projects and uphold firm-wide standards and procedures. Qualifications: Strong communication and customer service skills. Proficiency with Windows 11, iOS, Microsoft Office, Exchange, and SCCM. Experience in legal or professional services environments preferred. Ability to move equipment and work More ❯
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Infrastructure Support Specialist

London, England, United Kingdom
ZipRecruiter
Job Description We are seeking a highly skilled 3rd Line Infrastructure Support Specialist to join a well known global Insurance Company. Working within a small and dedicated UK team, the ideal candidate will come from a background of supporting environments which cover Microsoft, Insurance and Azure Services (Device management, Entra ID and SAML). This 3rd Line Infrastructure … Support Specialist is paying an annual salary up to £65,000 and will include a Performance Related Discretionary Bonus, 28 days core annual leave, and you can buy up to 5 days. Pension is up to 15%, Private Medical cover for yourself and Family members/dependants can be added. There is a Flex Fund: £1,000 (pro … on start date) to spend on flexible benefits and Life Assurance is 5 x annualised base salary. Responsibilities: Plan and deliver infrastructure upgrades and migrations Provide 3rd line technical support, resolving complex issues, and collaborating with IT teams to enhance system performance. Document processes, and guiding best practices across the infrastructure function. Resolve complex issues, escalated by 1st and More ❯
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IT Support Specialist

London, England, United Kingdom
Hybrid / WFH Options
Applause IT
per annum Group Life Insurance 25 Days Leave per annum plus bank holidays Product Training provided Job Description: We are seeking a dedicated and skilled Post-Sales IT Support Specialist to join our team. The successful candidate will play a critical role in providing IT-related post-sales support, ensuring customer satisfaction, and contributing to the overall … success of our global support centre. Key Responsibilities: Analyse customer needs and recommend solutions that address their IT and business requirements. Assist with software installations for customers. Respond to and assist with customer calls and emails, raising, tracking, and resolving support incidents. Resolve licence/serial number-related issues and analyse hardware and software applications to identify and … similar role is preferred. Availability to work from home, with mandatory office presence 2 days a month in Farringdon, London. Why Join Us? Be a part of a global support centre, contributing to international projects. Enjoy comprehensive benefits including private healthcare and group life insurance. Take advantage of continuous professional development with product training provided. If you are passionate More ❯
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Cladding Technical Sales & Support Specialist

South East London, London, United Kingdom
Hybrid / WFH Options
Ecruit
Cladding Technical Sales & Support Specialist – Competitive Salary + Bonuses & Benefits – London, SE11 The Role We are seeking a motivated and commercially aware individual to join our team as a Cladding Technical Sales & Product Support Specialist in the cladding sector. This hybrid role combines technical sales with support for product development, certification, and internal coordination. You … business growth while ensuring our cladding solutions meet both customer expectations and regulatory standards. The ideal candidate will bring a solid technical background with an understanding of how to support commercial objectives. This role involves delivering technical support, contributing to product development and documentation, and providing input into sales materials and pricing. Experience working in a dual-role … opportunity to grow your career in a supportive, fast-paced, and technically stimulating environment. This is a fully office-based position at 1 Bedlam Mews, London, SE11. Key Responsibilities Support the sales team with technical knowledge, client meetings, and product presentations Respond to technical inquiries, offering tailored solutions and advice on our product range Collaborate with the R&D More ❯
Employment Type: Permanent, Work From Home
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Technical Sales & Product Support Specialist

London, England, United Kingdom
ecruit
Technical Sales & Product Support Specialist Technical Sales & Product Support Specialist 2 days ago Be among the first 25 applicants Technical Sales & Product Support Specialist – Competitive Salary + Bonuses & Benefits – London, SE11 The Role We are seeking a motivated and commercially minded individual to join our team as a Technical Sales & Product Support Specialist in the cladding sector. This hybrid role combines technical sales with hands-on support for product development, certification, and client service. You will work closely with the Sales Team and Management to drive growth while ensuring our innovative cladding solutions meet both customer expectations and regulatory standards. This position requires someone who is not only technically strong but … also confident in client engagement and able to support sales activities with a commercial focus. The ideal candidate will have experience working in a dual-role environment, combining technical responsibilities with client-facing or sales-oriented tasks. You will support sales activities, deliver technical presentations, respond to client queries, and contribute to the development, certification, and documentation of More ❯
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Cladding Technical Sales & Support Specialist

London, England, United Kingdom
ZipRecruiter
Job Description Cladding Technical Sales & Support Specialist – Competitive Salary + Bonuses & Benefits – London, SE11The RoleWe are seeking a motivated and commercially aware individual to join our team as a Cladding Technical Sales & Product Support Specialist in the cladding sector. This hybrid role combines technical sales with support for product development, certification, and internal coordination.You will … business growth while ensuring our cladding solutions meet both customer expectations and regulatory standards. The ideal candidate will bring a solid technical background with an understanding of how to support commercial objectives.This role involves delivering technical support, contributing to product development and documentation, and providing input into sales materials and pricing. Experience working in a dual-role environment … internal departments (design, production, and customer service) to ensure seamless project deliveryRepresent the company at trade shows and industry events as a technical expertConduct market and competitor research to support innovation and product positioningProvide post-sale support to ensure client satisfaction and address any technical issuesThe PersonBackground in the cladding sector such as engineering, architecture, construction, or a More ❯
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Infrastructure Support Specialist

London, England, United Kingdom
Spencer Scott - Technology Recruitment
talk with your recruiter to learn more. Base pay range Direct message the job poster from Spencer Scott - Technology Recruitment We are seeking a highly skilled 3rd Line Infrastructure Support Specialist to join a well known global Insurance Company. Working within a small and dedicated UK team, the ideal candidate will come from a background of supporting environments … which cover Microsoft, Insurance and Azure Services (Device management, Entra ID and SAML). This 3rd Line Infrastructure Support Specialist is paying an annual salary up to £65,000 and will include a Performance Related Discretionary Bonus, 28 days core annual leave, and you can buy up to 5 days. Pension is up to 15%, Private Medical cover … on start date) to spend on flexible benefits and Life Assurance is 5 x annualised base salary. Responsibilities: Plan and deliver infrastructure upgrades and migrations Provide 3rd line technical support, resolving complex issues, and collaborating with IT teams to enhance system performance. Document processes, and guiding best practices across the infrastructure function. Resolve complex issues, escalated by 1st and More ❯
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Procurement Support Specialist

London, England, United Kingdom
Trustmarque
Join to apply for the Procurement Support Specialist role at Trustmarque Join to apply for the Procurement Support Specialist role at Trustmarque Get AI-powered advice on this job and more exclusive features. Join Trustmarque as a Procurement Support Specialist and become a key player in managing our vital supplier relationships. You will act … primary point of contact for your assigned suppliers, you will take ownership of commercial agreements, resolve disputes effectively, and champion their product offerings within the business. Additionally, you will support internal procurement needs, sourcing products, selecting and onboarding suppliers, and managing purchase orders. What you’ll be doing: Creating and maintaining relationships with your assigned suppliers Ongoing monitoring of … supplier performance and compliance Negotiating commercial agreements and supply contracts Maintaining accurate purchase records Onboarding new suppliers, ensuring compliance to our policies and procedures Providing support to our Bids function in responding to tender submissions Assisting the wider business with sourcing, supplier selection and ordering for internal purchases Maintaining data accuracy and providing reporting on key supplier metrics Here More ❯
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Technical Support Specialist

Bristol, England, United Kingdom
Adore Recruitment
Technical Support Specialist Role Overview: This position involves providing customer and sales support across all systems and products. The role requires technical expertise, particularly in CAD, to create bespoke drawings and details, assist with as-built drawing packages, and compile O&M manuals. Additionally, the role includes contributing to specification writing, supporting the marketing team with technical … content, staying updated on regulatory changes, managing third-party product inquiries, and offering on-site technical support. Key Responsibilities: Provide customer and sales support for all systems and products. Utilize CAD to create custom drawings and details for as-built packages and O&M manuals. Assist in writing and approving bespoke roofing specifications in collaboration with the technical department. … about changes in regulations and codes of practice, and report these updates to management. Manage third-party product and system inquiries through selected business partners. Offer on-site technical support to customers and the sales team. Respond to general technical inquiries from sales teams, contractors, and clients. Skills and Qualifications: Skills: Strong organizational and communication skills, both written and More ❯
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Customer & Platform Support Specialist

London, England, United Kingdom
Intuit
Join to apply for the Customer & Platform Support Specialist role at Intuit Join to apply for the Customer & Platform Support Specialist role at Intuit Overview Customer Success delivers award-winning post-sales support experiences to small business owners, accountants, and self-employed individuals using our products: QuickBooks Online, QuickBooks Accountant, QuickBooks Self-Employed and QBTime. … do this by being effective and efficient, eliminating customer friction, expanding our value to the business, and driving experience management outcomes. Overview Customer Success delivers award-winning post-sales support experiences to small business owners, accountants, and self-employed individuals using our products: QuickBooks Online, QuickBooks Accountant, QuickBooks Self-Employed and QBTime. We do this by being effective and … efficient, eliminating customer friction, expanding our value to the business, and driving experience management outcomes. Joining the Customer Success team as a Customer Support & Service Specialist (Internally: Customer Supportability Professional 1) will see you collaborating across the EMEA business, deeply understanding customer pain and advocating for the needs of our customers and employees when the product doesn't More ❯
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Lead Services Specialist - Technical Support

Lisburn, Northern Ireland, United Kingdom
GE Vernova
Lead Services Specialist - Technical Support GE Vernova Lisburn, Northern Ireland, United Kingdom Join or sign in to find your next job Join to apply for the Lead Services Specialist - Technical Support role at GE Vernova Lead Services Specialist - Technical Support GE Vernova Lisburn, Northern Ireland, United Kingdom 1 day ago Be among the first … applicants Join to apply for the Lead Services Specialist - Technical Support role at GE Vernova Get AI-powered advice on this job and more exclusive features. Job Description Summary Become part of a winning team and help to deliver the Green Energy transition. Job Description Summary Become part of a winning team and help to deliver the Green … Energy transition. GE Vernova would like to recruit a Lead Services Specialist - Technical Support who will be responsible for post sales support of customer issue. This can include repairs (both returns and field), technical support or a field service or other service request Impacts departmental operations and responsible for planning/execution. The role has some More ❯
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Support Specialist
10th Percentile
£27,750
25th Percentile
£31,250
Median
£37,500
75th Percentile
£51,875
90th Percentile
£57,875