Manchester, England, United Kingdom Hybrid / WFH Options
Blinkpayment
Get paid Why Blink? Partners Pricing Documentation Learn Log in Contact Sales Technical SupportSpecialist We are seeking a highly skilled Technical SupportSpecialist! Salary: £28,000 - £32,000 Location: Manchester Team: Client Support About Blink Payment: Blink Payment is transforming the payments landscape. Our renowned online platform, backed by a dedicated UK-based team … use platform. Our core values: Bring a positive vibe Stay switched on Be a problem solver Nothing is too much The Role: We are seeking a highly skilled Technical SupportSpecialist who will play a pivotal role in delivering an exceptional customer experience. The ideal candidate will possess outstanding communication skills and have the unique ability to convey … and maintaining key relationships with other departments within the business Demonstrate and promote best practices to guide first-line team members Continuously seek opportunities to improve processes and enhance support efficiency Ideal Candidate: Excellent attention to detail and organisational skills 1-2 years’ experience within 2nd line support Excellent communication and interpersonal skills Demonstrable technical knowledge & supportMore ❯
Social network you want to login/join with: Ryder Reid Legal is currently recruiting for a Senior IS SupportSpecialist to join one of our global law firm clients on a permanent basis at their London office. This is a fantastic opportunity to support world-class legal professionals through exceptional technology services, while working in one … of London’s most dynamic law firms. Key Responsibilities: Deliver timely and effective IS support to internal clients. Maintain and deploy PCs, laptops, smartphones, printers, AV systems, and more. Serve as a second-level technical resource for issue resolution. Log and track issues using Footprints; contribute to the knowledge base. Promote effective use of firm-provided software applications. Maintain … accurate equipment inventory in the Asset Management System. Provide after-hours technical support as needed. Participate in IS projects and uphold firm-wide standards and procedures. Qualifications: Strong communication and customer service skills. Proficiency with Windows 11, iOS, Microsoft Office, Exchange, and SCCM. Experience in legal or professional services environments preferred. Ability to move equipment and work flexible hours More ❯
Role - Customer SupportSpecialist Location - London Salary - £23k - £25k As part of our clients Customer Support team you will help them continue to deliver industry-leading customer service by supporting their UK and international travel agency/tour operator customers by phone, email and remote access. Key Responsibilities: To provide outstanding customer service. Own and manage support … cases throughout their lifecycle within the company, working closely with different teams to ensure customers receive a timely response to their queries. Provide 1 st line technical and functional support to users of Dolphin Dynamic's range of software including: Dolphin Reservation Module and Dolphin Booking Management Module (full in-house training will be given). Replicate and log … dealing with internal and external customers in a polite and professional manner, especially when there is a difficult situation to deal with. Be comfortable working as part of the Support team whilst capable of seeing a personal task through with minimal supervision (once trained). Possess a sound understanding of travel agencies/tour operators. Able to thrive in More ❯
Social network you want to login/join with: Ryder Reid Legal is currently recruiting for a Senior IS SupportSpecialist to join one of our global law firm clients on a permanent basis at their London office. This is a fantastic opportunity to support world-class legal professionals through exceptional technology services, while working in one … of London’s most dynamic law firms. Key Responsibilities: Deliver timely and effective IS support to internal clients. Maintain and deploy PCs, laptops, smartphones, printers, AV systems, and more. Serve as a second-level technical resource for issue resolution. Log and track issues using Footprints; contribute to the knowledge base. Promote effective use of firm-provided software applications. Maintain … accurate equipment inventory in the Asset Management System. Provide after-hours technical support as needed. Participate in IS projects and uphold firm-wide standards and procedures. Qualifications: Strong communication and customer service skills. Proficiency with Windows 11, iOS, Microsoft Office, Exchange, and SCCM. Experience in legal or professional services environments preferred. Ability to move equipment and work flexible hours More ❯
Sheffield, England, United Kingdom Hybrid / WFH Options
Tes
Norfolk St, Sheffield City Centre, Sheffield S1 2JE, UK Req #1025 21 May 2025 Job Title: Learner SupportSpecialist Department: Operations Location: Sheffield (Hybrid – 3 days in the office, 2 days from home) Contract: Full-time, Permanent About Tes Tes is an international provider of software-enabled services, passionate about using technology to make life easier for schools … service we offer is built around the needs of educators, ensuring our solutions are innovative, trusted, and impactful. Role Overview We’re looking for a proactive and experienced Learner SupportSpecialist to join our dynamic Operations team. In this role, you’ll be at the heart of the learner experience—resolving complex queries, supporting service excellence, and stepping … responsibilities as part of their day-to-day role. Key Responsibilities Own and resolve complex programme and platform-related queries from learners and colleagues. Provide day-to-day supervisory support , stepping in for the Operations Manager during absence or when delegated. Coach and mentor team members to uphold high standards of learner support and service delivery. Audit compliance More ❯
Bar Hill, England, United Kingdom Hybrid / WFH Options
Domino Sweden
Join to apply for the Product Software SupportSpecialist role at Domino Sweden 19 hours ago Be among the first 25 applicants Join to apply for the Product Software SupportSpecialist role at Domino Sweden Get AI-powered advice on this job and more exclusive features. About The Role We’re looking for a About The … Role We’re looking for a Product Software SupportSpecialist to provide technical support to our global channel and distributors. In this role, you’ll manage and resolve support tickets, troubleshoot issues with our cloud-based and automation software, and provide 2nd-line support for integration challenges across production systems. Key Duties Include Handle and … manage Channel and Distributor support calls – primarily support tickets via FreshDesk. Administer FreshDesk – adding users and technical documentation. Troubleshoot issues related to networking, SQL scripting and TCP IP communications. Resolving technical issues with our products reported by Channel, Distributor Engineers and Help Desks. Monitor cloud platform performance and feedback improvement opportunities. About You We’re looking for a More ❯
Amazon's IT Services support is the first point of contact for technical support service requests. Our IT Support Technician spends their day fielding incoming support chats, calls and online requests on behalf of Amazon Corporate and its subsidiary employees worldwide. The successful IT SupportSpecialist will be customer focused and motivated by team … volume of requests. You will also be committed, flexible, and have demonstrated ability to maintain high levels of productivity while maintaining quality support. Key job responsibilities * Provides comprehensive technical support to Amazon Corporate employees worldwide. * Research, resolve, and respond to inquiries received via web chat, telephone calls, email, ticketing system, all in a timely manner, in accordance with team … operating procedures (SOP) through the effective use of Knowledge management. * Manage a case count between 26-30 phone/chat/tickets. * Acquire and maintain current knowledge of relevant support policies in order to provide technically accurate solutions to users. * Assists with activities to triage and escalate any system or network outage to reduce downtime. BASIC QUALIFICATIONS - 1+ years More ❯
Boston, England, United Kingdom Hybrid / WFH Options
Cornerstone Research
Join to apply for the Litigation SupportSpecialist role at Cornerstone Research 3 hours ago Be among the first 25 applicants Join to apply for the Litigation SupportSpecialist role at Cornerstone Research Role Overview If you are an experienced paralegal or litigation supportspecialist looking for an opportunity to showcase your advanced skills … at a world class firm, then we would like to meet with you! Role Overview If you are an experienced paralegal or litigation supportspecialist looking for an opportunity to showcase your advanced skills at a world class firm, then we would like to meet with you! The Litigation SupportSpecialist’s primary responsibility is to … complete billable project work as assigned, including anticipating project needs, managing workload, and producing the highest quality work in a timely manner. The Litigation SupportSpecialist synthesizes materials generated by team members to produce an error-free, client-ready work product. At Cornerstone Research, you will be part of a thriving, 1,000-strong team that spans nine More ❯
Murex Support Analyst – Front Office Trading | London | Permanent | £100,000–£110,000 + Bonus A leading global financial institution is seeking a Murex Support Analyst to join its London trading floor team, providing front-to-back support across FX, FX Options, and Commodities. This is a key role within a high-performing, front-office-aligned production support … traders and a critical contribution to business continuity and platform stability. The successful candidate will join a small, agile team responsible for both functional and technical aspects of application support, working across two instances of Murex (v2.11 and v3.1). This includes incident resolution, root cause analysis, server-side troubleshooting, and engagement with global teams on system enhancements and … migrations—including the move toward Murex Cloud (MX.3 SaaS) . Key Responsibilities: Provide Level 2/3 application support for Murex environments (FX, FX Options, Commodities) Investigate and resolve technical, functional, and infrastructure-related issues Support the full trade lifecycle, including pricing, PnL, and risk modules Collaborate directly with front-office traders and business stakeholders Perform application restarts More ❯
Murex Support Analyst – Front Office Trading | London | Permanent | £100,000–£110,000 + Bonus A leading global financial institution is seeking a Murex Support Analyst to join its London trading floor team, providing front-to-back support across FX, FX Options, and Commodities. This is a key role within a high-performing, front-office-aligned production support … traders and a critical contribution to business continuity and platform stability. The successful candidate will join a small, agile team responsible for both functional and technical aspects of application support, working across two instances of Murex (v2.11 and v3.1). This includes incident resolution, root cause analysis, server-side troubleshooting, and engagement with global teams on system enhancements and … migrations—including the move toward Murex Cloud (MX.3 SaaS) . Key Responsibilities: Provide Level 2/3 application support for Murex environments (FX, FX Options, Commodities) Investigate and resolve technical, functional, and infrastructure-related issues Support the full trade lifecycle, including pricing, PnL, and risk modules Collaborate directly with front-office traders and business stakeholders Perform application restarts More ❯
deliver opportunities to both community members and team members. This is a remote role that you can do from anywhere. About the role This role provides first-line software support for popular software like Google Workspace, Microsoft, AWS and other popular solutions. On a typical day as an IT Support Engineer, you will: Provide first-line software support to company end-users. Support end-users with use and licensing of Google Workspace, Microsoft 365 (Office, Licenses), AWS and other popular solutions. Pass end-users to Google, Microsoft, AWS and other solution provider support if unable to resolve at first-line. Follow specifications and documentation for each software vendor platform to diagnose and resolve common issues … at first-line. Desired profile 2+ years of experience in IT or Technical Support in a managed service provider (MSP) environment. Experience supporting a high volume of clients at first-line support Strong experience with either Google Workspace (Google Workspace Admin panel), Microsoft (Microsoft Admin Portal) or AWS admin functionality Strong experience with license management for Google, Microsoft More ❯
Murex Support Analyst – Front Office Trading | London | Permanent | £100,000–£110,000 + Bonus A leading global financial institution is seeking a Murex Support Analyst to join its London trading floor team, providing front-to-back support across FX, FX Options, and Commodities. This is a key role within a high-performing, front-office-aligned production support … traders and a critical contribution to business continuity and platform stability. The successful candidate will join a small, agile team responsible for both functional and technical aspects of application support, working across two instances of Murex (v2.11 and v3.1). This includes incident resolution, root cause analysis, server-side troubleshooting, and engagement with global teams on system enhancements and … migrations—including the move toward Murex Cloud (MX.3 SaaS) . Key Responsibilities: Provide Level 2/3 application support for Murex environments (FX, FX Options, Commodities) Investigate and resolve technical, functional, and infrastructure-related issues Support the full trade lifecycle, including pricing, PnL, and risk modules Collaborate directly with front-office traders and business stakeholders Perform application restarts More ❯
Client SupportSpecialist I Global Payments, Inc. York, United Kingdom Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders … in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. Summary of This Role Provides help desk support to end-users for PC, server or mainframe applications, and hardware, through logging of issues into a client support application to help ensure accurate and timely technical assistance … will be responsible for triage, notification and escalation of these issues. What Part Will You Play? Receives a diverse range of client issues through multiple sources (via phone, Client Support Help Desk (CSHD), Client Portal, email, etc.); reviews information to define issues and determines the ultimate impact. Documents and/or generates CSHD ticket for tracking purposes, classify severity More ❯
London, England, United Kingdom Hybrid / WFH Options
Ampstek
Contract Job function Job function Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Ampstek by 2x Get notified about new End User SupportSpecialist jobs in London Area, United Kingdom . We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help More ❯
Technical SupportSpecialist I - Italian Speaker Technical SupportSpecialist I - Italian Speaker At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and … individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness … re here to build loyalty, craft unforgettable experiences, and empower every member of our team to grow both personally and professionally. The Role You'll Play As a Technical SupportSpecialist I, you’ll be the first friendly voice our customers hear—bringing solutions, insights, and a spark of connection to every interaction. You’ll dive into a More ❯
Job Title: Technical SupportSpecialist (Electrical Bias) Location: Poole, Dorset Salary: Depending on experience Job type: Full Time, Permanent Reports To: Controls Manager Ex-electrician? Time to hang up the tools-and give your knees a break. Help the people who install and maintain systems that save lives. This Role Is For You If You're an electrically … problems fast, and explaining technical stuff clearly to non-technical people. You like knowing your work matters-especially when it's about life safety. What You'll Do Technical Support: Be the go-to expert for technical queries-phone, email, remote login and CRM. Troubleshoot hardware, controls, and systems-especially in smoke ventilation, BMS or fire safety installs. Translate … complex issues into clear, practical guidance for installers and end-users. Support field engineers when they need backup, guidance, or verification. Continuous Improvement Spot recurring issues and flag them for engineering or product review. Your insight will directly influence product design and future features. Build internal knowledge bases and contribute to training and tools. Keep meticulous records of issues More ❯
Belfast, Northern Ireland, United Kingdom Hybrid / WFH Options
MCS Group
MCS is delighted to be working with a leading organisation in the technology sector, who are seeking a talented Application Support Analyst to join their expanding IT operations team. This is a full-time permanent role focused on delivering high-quality application support, incident management, and cloud-based solutions across a dynamic technical environment. This is a hybrid … role based in Belfast, offering flexibility and strong career progression opportunities. Key Responsibilities: Provide first-line to third-line technical support across a range of enterprise applications and platforms Investigate and resolve technical issues through SQL queries Manage incidents effectively, prioritising based on business impact and ensuring timely resolution Support end-users with technical guidance and system updates … Assist in the testing, quality assurance, and performance monitoring of cloud environments Liaise with stakeholders and technical teams to deliver support solutions and service improvements Skills & Experience Required: Strong experience in SQL Server Management Familiarity with Cloud would be benefical Exposure to SOAP protocols, Postman testing, and command-line would also be benefical Excellent communication skills with a customer More ❯
Software SupportSpecialist William Martin Job Description About Us William Martin, part of the wider SRC division, is at the forefront of revolutionising health and safety compliance solutions. With a mission to foster compliance, resilience, and success, we take pride in being the go-to partner for businesses navigating the complexities of regulatory landscapes. Our dedicated team of … professionals merges deep industry knowledge with cutting-edge tools, ensuring that our clients receive tailored support to meet and exceed compliance standards. Join us in crafting a future where compliance is more than just a necessity; it's the bedrock of sustainable and flourishing businesses. William Martin Compliance is not just your safety partner but also your pathway to … base. Prepare customer reports. Conduct data analysis. Investigate system errors. Test new system functionality. Providing excellent customer service ensuring all Helpdesk tasks are completed to the customer’s satisfaction. Support our clients’ software customisation and provide a knowledge base to their end users to enable maximum functionality. Maintain good communications at all times with your team members and colleagues More ❯
Specialist, Underwriting Support American International Group, Inc. Manchester, United Kingdom Who we are American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and … offers a broad range of products to customers through a diversified, multichannel distribution network. About the role What you need to know: This position is part of the UW support career progression and may report to a Senior Specialist, UW Support, Team Leader, or to a Team Manager, Underwriting Support. This role assists the underwriters by screening … including problem-solving or research projects requiring broad insurance and/or procedural knowledge and works under direct supervision. In addition to the traditional UA duties, this role will: Support regional UA Manager in overseeing all daily business activities and act as the first point of call for all UAs in the region Review new submissions against prescribed criteria More ❯
Talent Solutions Delivery Lead at WNTD - Insightful Talent Solutions - Your Partner for AI-Driven Data Centres Job Title: Desk Side Support Engineer Clearance: NPPV3 Contract Type: Full-time/Permanent Job Description: We are seeking an experienced Desk Side Support Engineer with NPPV3 clearance to join our growing team in North Wales . The ideal candidate will be … responsible for providing first-line support for a wide range of hardware and software issues, ensuring smooth operations and timely resolution of technical problems. This role requires both strong technical troubleshooting skills and the ability to work directly with end users in a dynamic environment. Key Responsibilities: Provide on-site Desk Side Support to end users, ensuring prompt … organization's IT service management system, ensuring all requests are tracked and reported accurately. Perform routine maintenance and ensure systems are up-to-date with the latest security patches. Support in the management of software deployments, updates, and antivirus installations across the user base. Ensure all IT support tasks comply with NPPV3 security standards and other relevant guidelines. More ❯
About the Role How you will contribute End User Support: Provide first and second level support for all end device equipment, including laptops, desktops, mobile devices, printers, and barcode scanners. Diagnostic Support: Offer first and second level diagnostic support for the System and Network Engineering Teams and the Service Desk, supporting the plants with issues related … new tasks or as existing tasks evolve. Ensure all documentation is in the proper format and stored in the location identified by the TSS team lead. Global On-Call Support: Participate in the global support on-call rotation to support various geographic DP World plants. Be available for on-call support, answering calls promptly and connecting … network within 10 minutes of notification. Alert Monitoring: Monitor emails for alert notifications from the service desk and resolve or escalate issues as required. Change Management: Provide change management support during the weekend when on call. Process Adherence: Participate in, enforce, and follow DP World’s change, incident, and problem management processes. Escalate issues to the Service Desk following More ❯
London, England, United Kingdom Hybrid / WFH Options
Global Trade Plaza
Remote UK Reports to: SOC Support Manager Location: Remote UK Compensation Range: £35,000 to £45,000 base, plus bonus and equity. This role may be eligible for on-call/call-in pay in addition to base pay. What We Do: Founded in 2015 as a fully remote company by former NSA cyber operators, Huntress was built on … facilitate effective service delivery and ensure partner satisfaction, this role requires excellent customer service and communication skills, as well as a solid understanding of cybersecurity. Responsibilities: Provide exceptional customer support via phone, email, and chat. Address partner security concerns with timely and informative responses. Ensure partner understanding by breaking down complex SOC concepts and actions into digestible information. Lead … calls with partners, facilitating communication and collaboration with the SOC team. Troubleshoot product issues and provide support for other product-related requests as needed. Collaborate effectively with internal teams to ensure customer satisfaction. Advocate for partner needs and provide feedback to the relevant internal teams. Contribute to the development of knowledge base articles and other support resources. What More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Ampstek
Hi Professionals Hope you are doing great Our client is looking for multiple End User Computing Developer experienced consultants to join a high-growth organization. If you are interested kindly, please share your CV and let me know your rate More ❯
Hi Professionals Hope you are doing great Our client is looking for multiple End User Computing Developer experienced consultants to join a high-growth organization. If you are interested kindly, please share your CV and let me know your rate More ❯
South East London, England, United Kingdom Hybrid / WFH Options
Ampstek
Hi Professionals Hope you are doing great Our client is looking for multiple End User Computing Developer experienced consultants to join a high-growth organization. If you are interested kindly, please share your CV and let me know your rate More ❯