51 to 75 of 165 Support Specialist Jobs in the UK

Title: Senior IT Support Specialist Location: London Liverpool St Salary: Competitive Ryder Reid Lega l is seeking a Senior IT Support Specialist to join the Information Services team of one of our international law firm client s at their London office. In this role, you will … ensure the firm’s office IS infrastructure is effectively deployed and maintained, providing top-notch support to their staff. This position offers the opportunity to work in one of London’s elite law firms, with a leading culture and office environmen t as well as a competitive salary and … systems to track and resolve hardware, software, and peripheral issue s.Install and configure desktop, laptop, and telephone equipmen t.Provide on-site technical assistance and support for office moves and technology equipmen t.Troubleshoot and resolve wireless connectivity and telephone programming issue s. Skills & Experien ce:Minimum five years of relevant More ❯

German-Speaking Technical Support Specialist – 1st Line | Reading (Hybrid/On-site) We are currently hiring a German-speaking 1st Line Technical Support Specialist to join a global organisation’s team based in Reading. This will be office based during probation/training, with the option … will also coordinate with suppliers, manage loan equipment logistics, and ensure an exceptional level of customer service is consistently delivered! Key Responsibilities: Provide technical support for hardware and software issues Troubleshoot using diagnostic decision trees Communicate with dealers and suppliers to resolve faults efficiently Manage warranty collections and replacement … and written) Solid understanding of PC systems and networking A keen interest in IT/systems Strong communication and problem-solving skills Previous customer support or call centre experience This is a great opportunity to join a well-established, customer-focused team with a strong emphasis on quality, collaboration More ❯

vision, we’re seeking talented individuals to join us on our ambitious journey. Who We’re Looking For We are looking for a Technical Support Specialist who is an expert in financial technology and will ensure our merchants with exceptional and timely technical support. Your regular working hours … while you're onboarding and going through training, you'll work 9:00–17:30 to help you settle in and get all the support you need. What You’ll Do Provide technical support to Paynt merchants and partners via tickets, emails and phone. Implement medium to high … for applications, and system configurations, providing detailed insights for troubleshooting and future reference. Follow established escalation procedures and escalate complex issues to higher-level support or IT teams while ensuring clear and concise information. Collaborate closely with cross-functional teams, including sales, account management and compliance, to address customer More ❯

AWE is recruiting for a Systems Support Specialist with previous experience of working in a supply chain/procurement environment, to support our new strategic sourcing solution, JAGGAER. Please note, this is an 18-month fixed term contract. Location: RG7 4PR, located between Reading and Basingstoke, with … solution that offers tools for strategic sourcing, supplier management, and contract management. We have a go live date in July 2025. As a Systems Support Specialist, you will be responsible for ensuring all users have the correct access and that the system is working as expected and available … to the sourcing community. You will understand what is changing, what measures to put in place, be prepared and support the team. This includes providing training on processes, systems and workflows within AWE. Depending on when you join us, you may even get involved in testing of the system More ❯

AWE is recruiting for a Systems Support Specialist with previous experience of working in a supply chain/procurement environment, to support our new strategic sourcing solution, JAGGAER. Please note, this is an 18-month fixed term contract. Location: RG7 4PR, located between Reading and Basingstoke, with … solution that offers tools for strategic sourcing, supplier management, and contract management. We have a go live date in July 2025. As a Systems Support Specialist, you will be responsible for ensuring all users have the correct access and that the system is working as expected and available … to the sourcing community. You will understand what is changing, what measures to put in place, be prepared and support the team. This includes providing training on processes, systems and workflows within AWE. Depending on when you join us, you may even get involved in testing of the system More ❯

German-Speaking Technical Support Specialist 1st Line Reading (Hybrid/On-site) We are currently hiring a German-speaking 1st Line Technical Support Specialist to join a global organisation s team based in Reading. This will be office based during probation/training, with the option … will also coordinate with suppliers, manage loan equipment logistics, and ensure an exceptional level of customer service is consistently delivered! Key Responsibilities: Provide technical support for hardware and software issues Troubleshoot using diagnostic decision trees Communicate with dealers and suppliers to resolve faults efficiently Manage warranty collections and replacement … and written) Solid understanding of PC systems and networking A keen interest in IT/systems Strong communication and problem-solving skills Previous customer support or call centre experience This is a great opportunity to join a well-established, customer-focused team with a strong emphasis on quality, collaboration More ❯

German-Speaking Technical Support Specialist – 1st Line | Reading (Hybrid/On-site) We are currently hiring a German-speaking 1st Line Technical Support Specialist to join a global organisation’s team based in Reading. This will be office based during probation/training, with the option … will also coordinate with suppliers, manage loan equipment logistics, and ensure an exceptional level of customer service is consistently delivered! Key Responsibilities: Provide technical support for hardware and software issues Troubleshoot using diagnostic decision trees Communicate with dealers and suppliers to resolve faults efficiently Manage warranty collections and replacement … and written) Solid understanding of PC systems and networking A keen interest in IT/systems Strong communication and problem-solving skills Previous customer support or call centre experience This is a great opportunity to join a well-established, customer-focused team with a strong emphasis on quality, collaboration More ❯

Are you passionate about great customer service, software and pets? IDEXX Veterinary Software London are looking for our next Customer Support Specialist to join our team! This role is hybrid, based 3 days onsite in our Wimbledon, London office. This role will specifically be providing support for … software. We have customers all over the world, so you'll get to help veterinary professionals from all over the globe. You'll provide support on complex workflow and technical solutions, while diving deep into the way they use our software so they can continually enhance their software usage … webinars focused on specific features of ezyVet - upskilling yourself and our customers! Write customer facing knowledge base articles designed to address common areas for support inquiries to improve the customer self service help. You'll learn to be a support specialist, trainer extraordinaire and even a technical More ❯

looking for an exciting opportunity to showcase your skills? Our client, a leading technology company based in London, is seeking a Full-time Product Support Specialist to join their dynamic IT team. This hybrid role offers the perfect balance of working from the comfort of your home and … collaborating with colleagues in their state-of-the-art London office. As a Product Support Specialist, you will be at the forefront of ensuring our client's customers receive exceptional support for their innovative products. Your expertise in troubleshooting and resolving technical issues before they are escalated … our client recognises and rewards the contributions of their talented employees. To excel in this role, you should have a strong background in IT support, with excellent problem-solving and communication skills. Your ability to break down complex technical concepts into user-friendly language will be crucial in providing More ❯

contributions that matter. Regardless of your role, YOU improve patients' lives every day. Get to know us and join our team as Medical Devices Support Specialist (Southampton) Job Function: Repair & Service Location: GB Work Flexibility: Field-based (Hospital) KARL STORZ is one of the world's leading suppliers … STORZ applies tradition and experience to think about tomorrow, today. The company caters for future trends with sophisticated products, services and processes that systematically support our global activities. Our commitment to performance and professionalism means we can guarantee both user and patient the ideal solution. In doing so, we … jobs in all our corporate locations. The Role To strengthen our team, KARL STORZ Endoscopy (UK) Ltd has a vacancy for an Medical Devices Support Specialist based in Southampton . The primary responsibility of this role is to provide on-site, hands-on client support for KARL More ❯

under-represented within our community. We recognise the value of a fulfilling and balanced work and personal life which promotes wellbeing. We seek to support colleagues in achieving this balance and have family-friendly policies, flexible working arrangements and many roles can be suitable for dynamic working arrangement. This … a Real Living Wage Employer-so much so that we go beyond the standard, providing additional supplementary payments at specific pay points to further support our employees' financial wellbeing. Loughborough University is a UKVI Sponsor. Some individuals may require sponsorship to enable them to apply for a visa to … the right to work in the UK. Please note certain roles are not eligible for sponsorship. Job details Job title: Communications and Business Partnering Support Specialist Job reference: REQ240666 Date posted: 25/07/2024 Application closing date: 14/08/2024 Location: Loughborough Package: Management More ❯

solutions that streamline even the most complex B2B payment flows, including Level 3 purchasing data and intricate procurement processes. About the Role - The Application Support Specialist is responsible for providing expert technical support for the company's software applications, with a particular focus on SaaS platforms and … API-driven services. This role involves being the primary point of contact for customer support, particularly for inbound calls, delivering proactive first-line and second-line support, troubleshooting issues, and ensuring all service level agreements (SLAs) and customer service requirements are consistently met. Responsibilities: Call Taking & Customer Interaction … before discussing sensitive account details and that all necessary forensic information is gathered during the call, including timestamps, account codes, and issue details. Technical support & Troubleshooting: Provide technical support for API integrations, troubleshooting issues using tools such as Postman, Splunk, and other diagnostic utilities. Ensure correct forensic information More ❯

solutions that streamline even the most complex B2B payment flows, including Level 3 purchasing data and intricate procurement processes. About the Role - The Application Support Specialist is responsible for providing expert technical support for the company's software applications, with a particular focus on SaaS platforms and … API-driven services. This role involves being the primary point of contact for customer support, particularly for inbound calls, delivering proactive first-line and second-line support, troubleshooting issues, and ensuring all service level agreements (SLAs) and customer service requirements are consistently met. Responsibilities: Call Taking & Customer Interaction … before discussing sensitive account details and that all necessary forensic information is gathered during the call, including timestamps, account codes, and issue details. Technical support & Troubleshooting: Provide technical support for API integrations, troubleshooting issues using tools such as Postman, Splunk, and other diagnostic utilities. Ensure correct forensic information More ❯

We are a dynamic and innovative company dedicated to delivering top-notch products to our clients. We are seeking a highly skilled Senior Product Support Specialist to join our team. This role is crucial in ensuring the smooth operation and security of our product support processes as … this product expands in the market. The Role and Responsibilities Team Setup and Management : Establish and lead a production support team, ensuring effective onboarding, training, and development of team members. Process Development: Design, implement, and maintain robust support processes to ensure efficient and proactive product maintenance. Security and … Maintenance: Ensure the team adheres to best practices in product support maintenance, focusing on usability and proactive issue resolution. Proactive Support: Develop strategies to anticipate and address potential product issues before they impact users. Collaboration: Work closely with cross-functional teams, including product development, engineering, and customer service More ❯

TSRN (The sales recruitment network) are recruiting for a Infrastructure and Support Specialist to work in Wembley. This is a six month to twelve month contract, with the possibility of going perm. 2nd line activities: Support & Troubleshoot Windows 10/11 desktop environment Support & Troubleshoot MS … using Veritas and Veeam Hardware/software procurement using global portals and local suppliers Managing logon scripts Technical Skills Required for 3rd Line IT Support Engineer : Installing, Support, Manage, and troubleshoot Windows Server (Active Directory, DHCP, DNS, File Services, Group Policy management, RDS, IIS, server hardware troubleshooting) - Versions …/2019/2022 Installing, Support, Manage, and troubleshoot Storage: NAS/SAN (Netapp/EMC/HP), Hyper-convergence, Virtual SAN (desirable) Install, Configure and troubleshoot Networking (VOIP - Mitel, DECT Telephony, VLAN, VPN Clients, Cisco, Firewall (desirable) Installing, Support, Manage, and troubleshoot Virtualisation VMWare/HyperV platforms More ❯

IT Services Support Specialist, IT Services Global Service Desk (GSD) Job ID: Amazon UK Services Ltd. Amazon's IT Services Support is the first point of contact for technical support service requests. Our IT Support Technician spends their day fielding incoming support chats, calls … online requests on behalf of Amazon employees worldwide. Candidates who are successful will be required to work on a rotational schedule. The successful IT Support Technician will be customer focused and motivated by team success. You will be innovative, energetic, and able to adapt to new processes and procedures … this can change as per business requirements. You will be required to attend meetings within the Edinburgh office. Key job responsibilities Provides comprehensive technical support to Amazon Corporate employees worldwide. Research, resolve, and respond to inquiries received via web chat, telephone calls, email, ticketing system, all in a timely More ❯

a friendly team within a busy company has arisen. They are looking for a dedicated individual to fill the position of Customer Care Technical Support Specialist. Within this position you will be providing high quality product and service support to customers and clients. Based in Bicester the hours … of work will consist of 09:00-17:00 Monday to Friday. Duties of the role Customer Care Technical Support Specialist: Building relationships with customers. Advanced product and technical support. Handling technical escalated customer complaints and problem solving to gain resolution. Building knowledge regards the products and systems. … Manage queries and advising customers as to best option of product to meet their needs. Updating the company CRM system Salesforce. Support with support requests stemming from social media, and the company website. Processing Orders. Using a computer-based telephone ERP system. Personal Attributes: Have previous experience within More ❯

a friendly team within a busy company has arisen. They are looking for a dedicated individual to fill the position of Customer Care Technical Support Specialist. Within this position you will be providing high quality product and service support to customers and clients. Based in Bicester the hours … of work will consist of 09:00-17:00 Monday to Friday. Duties of the role Customer Care Technical Support Specialist: Building relationships with customers. Advanced product and technical support. Handling technical escalated customer complaints and problem solving to gain resolution. Building knowledge regards the products and systems. … Manage queries and advising customers as to best option of product to meet their needs. Updating the company CRM system Salesforce. Support with support requests stemming from social media, and the company website. Processing Orders. Using a computer-based telephone ERP system. Personal Attributes: Have previous experience within More ❯

Role: IT Support Specialist II Location: Hybrid (at least 3 days in office weekly) Salary Range: £36k – £40k base + 5% bonus About the Role This position is replacing an existing Support Level II role. The ideal candidate will have experience in front-line IT support … preferably within a fast-paced tech environment. We're looking for someone confident supporting both Windows and Mac (Apple) environments, with strong end-user support capabilities. Technical Requirements Ideally 3-4 years experience in technical support roles Solid experience with Windows and macOS environments Strong knowledge of Microsoft … and cloud services, including: User administration Account setup Familiarity with ITSM tools like Jira (or equivalent) Hardware provisioning and support (laptops, accessories, etc.) Experience performing onboarding/inductions for new starters Soft Skills People-oriented, with excellent interpersonal and communication skills Proactive, switched-on, and able to work independently More ❯

the heart of the organisation, ensuring that internal and external users benefit from the most efficient and user-friendly applications and services. The Application Support Specialist will be responsible for providing comprehensive support for our core Policy Admin Systems, particularly the Sonata application, and other critical applications. … This role focuses on maintaining and improving live service provision, resolving incidents, and performing routine support tasks. The role sits within the newly created Application Support Team who are responsible for driving and improving live service provision to the wider business. In cases of significant service-impacting incidents … third-line support will involve working in conjunction with the functional delivery teams. The support team is dedicated to continuously enhancing its expertise and skills. By actively pursuing improvement initiatives, the team aims to optimise service delivery and maintain high standards of performance. Role responsibilities Live Service Support More ❯

IT Support Specialist Gateshead (Hybrid) Salary: £26,000 – £32,000 per annum, depending on experience Full-time, Permanent Careers Plus are delighted to be working with a well-established managed service provider based in the Northeast of England who is looking to hire an IT Support Specialist. … future reference. Assist in onboarding and training new employees on IT systems and best practices. Requirements Minimum of 2 years of experience in IT support or a similar role. Proficiency in Windows and macOS operating systems, experience with network administration, and familiarity with cloud-based services such as Azure More ❯

Application Support Specialist - FX, Cloud - Banking Excellent opportunity opens for broadly skilled Application Support Engineer/Trade Support with strong FX and/or Cloud knowledge to join top rated UK Bank. Understand connectivity between microservice applications. Configure monitoring tools Knowledge of the FX electronic trading … typical message standards transmitted between systems. The candidate will have a proven technical track record with the tools used to provide first line application support for cloud-based apps. Knowledge of Commodities, IRD, Fixed Income, Bonds & Equities are beneficial. Proactive mentality and an enthusiastic attitude important for this team … oriented environment. Interested? Please Apply! Bank Banking Foreign Exchange Pricing SQL Support UNIX AWS FIX Protocols Murex More ❯

Application Support Specialist - FX, Cloud - Banking Excellent opportunity opens for broadly skilled Application Support Engineer/Trade Support with strong FX and/or Cloud knowledge to join top rated UK Bank. Understand connectivity between microservice applications. Configure monitoring tools Knowledge of the FX electronic trading … typical message standards transmitted between systems. The candidate will have a proven technical track record with the tools used to provide first line application support for cloud-based apps. Knowledge of Commodities, IRD, Fixed Income, Bonds & Equities are beneficial. Proactive mentality and an enthusiastic attitude important for this team … oriented environment. Interested? Please Apply! Bank Banking Foreign Exchange Pricing SQL Support UNIX AWS FIX Protocols Murex More ❯

V7 is used to power AI's rollout at Fortune 500 organisations including Sony, Boston Scientific and Genentech. About the role: As a Customer Support Specialist, you will be responsible for managing V7's customer communication through email, chat and occasional calls, responding to support queries from … facing functions like Customer Success and Sales to create an industry-leading customer experience. Contributing to V7's 95% CSAT and G2 top-rated support experience. What are we looking for: Experience working in customer-facing support role in a B2B SaaS environment. Logical, problem-solving thinking, ability More ❯

Customer Support Specialist Location: London - Shift Pattern (4 days on 3 days off) Salary: £35,000 - £40,000 83zero are working with a growing Med-Tech organisation who are leading the way in improving NHS software across UK GP practices. Funded by NHS England they are also passionate … about re-investing profits back into the public sector as a social Impact Business. They are seeking a skilled Customer Success Specialist who will be the first point of contact for users, delivering expert support across phone, email, and webchat, and will troubleshoot technical issues, assist new users … and collaborate with teams to enhance our clinical system. What You’ll Do: Provide responsive customer support using Zendesk, Slack & Google Suite. Train internal and external users, improving self-service resources. Manage escalations and contribute insights to product development. Maintain up-to-date help materials and process improvements. What More ❯