Technical SupportSpecialist- German, Alexa Information & Ads Job ID: Evi Technologies Limited At the intersection of AI and natural language understanding, voice-assistant technology is one of the most exciting industries to work in today. Alexa is Amazon's voice AI. Alexa lives in the cloud and is happy to help anywhere there's internet access and a … might interact with Alexa. If you are a proactive, adaptable, and quality-driven professional who thrives in a collaborative environment, we invite you to apply for this German-speaking Support Engineer role in our Cambridge office. This is an excellent opportunity to leverage your technical expertise and language skills to make a direct impact on customer satisfaction and team … metrics. Key job responsibilities As a native German-speaking Support Engineer based out of our Cambridge office, you will be responsible for providing high-quality technical support to Alexa Question & Answering (Q&A) internal and external customers. In the role, you can expect to: - Follow workflows with strong guidelines to localize and scale Alexa's Q&A understanding More ❯
leading brands including Morrisons, One Stop, Coop Denmark and Waitrose as well as many more global retailers. About the Role We are now looking for a full-time Technical SupportSpecialist to join RELEX in the UK Stoke office for the US-shift. You will join a Support team of 11 people worldwide, who will help you … issues and adding them to our vast knowledge base. What you’ll bring to the table: Fluent written and verbal English. Minimum 2 years of Application or Internal IT Support experience or Application Support experience. Experience of ticket administration via service desks – JIRA is preferred, ServiceNow, Fresh Desk, Sales Force considered (among others). SQL Query Writing for … pay, 8 weeks at 80% pay and another 8 weeks at 60% pay. At RELEX we offer an Employee Assistance Programme (EAP) with different services included. Within our Healthcare support we have different services: Treatment with Comprehensive Cancer Cover, Full Out-patient, Therapies, Mental Health, Private GP, Employee Assistance, Programme Premier, Dentist and Optician Cashback Plus and Health Assessment. More ❯
Position Overview Internally, this position is known as a Software Support Analyst. As a Veson Nautical Software Support Analyst, you will provide technical support for the world’s leading developer of commercial maritime shipping software. You will have a deep understanding of our customer’s workflow and processes and will work independently and in collaboration to research … to work to document client profiles and knowledge base content. Responsibilities Essential Duties and Requirements Become subject matter expert on commercial maritime industry and on Veson software products. Handle support inquiries for Veson customers from creation to resolution in a timely manner, with quality, according to internal processes. Collaborate independently and within teams to diagnose technical issues. Navigate and … all levels of the organization. Qualifications At least one of the three following criteria should apply to you: 1 year + of in-house superuser or enterprise software applications support experience; ideally ERP, accounting, operations or finance related. BSc/MSc level Maritime industry related studies. Maritime operations related experience. Plus: BSc Degree, relevant related degree or advanced diploma More ❯
London, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Applications Specialist – SharePoint & SaaS Location: London (Hybrid) Overview: A global life sciences brand is seeking an Applications Specialist with strong SharePoint expertise to support key SaaS platforms. You’ll be part of a forward-thinking digital team, enabling enterprise collaboration and operational efficiency. Role & Responsibilities: Act as the … SharePoint SME, managing configuration, support, and optimisation. Provide 3rd line support for SharePoint, Microsoft 365, and other SaaS tools. Collaborate with stakeholders and vendors to deliver updates and improvements. Create documentation, support integration, and contribute to Agile delivery. In-depth experience with SharePoint Online and Microsoft 365. Knowledge of Workday, Salesforce, Dynamics, and other SaaS platforms. Comfortable More ❯
Hemel Hempstead, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: IT & Product Technical SupportSpecialist, hemel hempstead col-narrow-left Client: Transcend Information, Inc. Location: hemel hempstead, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description: Company Description At Transcend, we innovate and … a customer-focused company, Transcend can quickly respond to the market's changing needs. Role Description This is a full-time hybrid role for an IT and Product Technical SupportSpecialist at Transcend Information, Inc. The Specialist will be responsible for providing IT, Product, Technical support, Customer support, CAR & FAR support. The role is based … in Hemel Hempstead with some remote work allowed. The job will require travel when needed to customer sites or online to support the sales function. Qualifications and Job Responsibilities Product Support, Technical Support, IT support and Customer support CAR + FAR Analysis support Strong analytical skills and troubleshooting abilities Excellent customer service and communication More ❯
Watford, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: IT & Product Technical SupportSpecialist, watford, hertfordshire col-narrow-left Client: Transcend Information, Inc. Location: watford, hertfordshire, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description: Company Description At Transcend, we innovate and … a customer-focused company, Transcend can quickly respond to the market's changing needs. Role Description This is a full-time hybrid role for a IT and Product Technical SupportSpecialist at Transcend Information, Inc. The Specialist will be responsible for providing IT, Product, Technical support, Customer support, CAR & FAR support. The role is based … in Hemel Hempstead with some remote work allowed. The job will require travel when needed to customer sites or online to support the sales function. Qualifications and Job Responsibilities Product Support, Technical Support, IT support and Customer support CAR + FAR Analysis support Strong analytical skills and troubleshooting abilities Excellent customer service and communication More ❯
Hemel Hempstead, England, United Kingdom Hybrid / WFH Options
Transcend Information, Inc
a customer-focused company, Transcend can quickly respond to the market's changing needs. Role Description This is a full-time hybrid role for a IT and Product Technical SupportSpecialist at Transcend Information, Inc. The Specialist will be responsible for providing IT, Product, Technical support, Customer support, CAR & FAR support. The role is based … in Hemel Hempstead with some remote work allowed. The job will require travel when needed to customer sites or online to support the sales function. Qualifications and Job Responsibilities Product Support, Technical Support, IT support and Customer support CAR + FAR Analysis support Product presentation skills Customer visits (Online + F2F meetings) Strong analytical More ❯
hemel hempstead, east anglia, united kingdom Hybrid / WFH Options
Transcend Information, Inc
a customer-focused company, Transcend can quickly respond to the market's changing needs. Role Description This is a full-time hybrid role for a IT and Product Technical SupportSpecialist at Transcend Information, Inc. The Specialist will be responsible for providing IT, Product, Technical support, Customer support, CAR & FAR support. The role is based … in Hemel Hempstead with some remote work allowed. The job will require travel when needed to customer sites or online to support the sales function. Qualifications and Job Responsibilities Product Support, Technical Support, IT support and Customer support CAR + FAR Analysis support Product presentation skills Customer visits (Online + F2F meetings) Strong analytical More ❯
watford, hertfordshire, east anglia, united kingdom Hybrid / WFH Options
Transcend Information, Inc
a customer-focused company, Transcend can quickly respond to the market's changing needs. Role Description This is a full-time hybrid role for a IT and Product Technical SupportSpecialist at Transcend Information, Inc. The Specialist will be responsible for providing IT, Product, Technical support, Customer support, CAR & FAR support. The role is based … in Hemel Hempstead with some remote work allowed. The job will require travel when needed to customer sites or online to support the sales function. Qualifications and Job Responsibilities Product Support, Technical Support, IT support and Customer support CAR + FAR Analysis support Product presentation skills Customer visits (Online + F2F meetings) Strong analytical More ❯
RT Recruitment is working with a fast-growing business in Birmingham that is on the lookout for a talented and hands-on IT SupportSpecialist to join their internal tech team. If you thrive on solving problems and enjoy working with users to keep systems running smoothly, this could be your next move. About the Role: Youll be … providing essential first and second-line technical support across the business, helping employees resolve a range of IT issuesfrom setting up equipment to troubleshooting network problems. What Youll Be Doing: Responding to support requests via the internal ticketing system Diagnosing and resolving software, hardware, and connectivity issues Installing and configuring laptops, desktops, printers, and phones Managing user accounts … Keeping records up to date and contributing to IT documentation Escalating issues to senior technicians when necessary What Were Looking For: 1 years of experience in a similar IT support role Good knowledge of Windows 10/11, Office 365, and common IT tools Clear communicator with a strong customer-service mindset Organised, self-motivated, and able to prioritise More ❯
We are seeking a skilled 2nd/3rd Line IT Support Engineer with a strong focus on Microsoft 365 and SharePoint administration to join our Crusade Technical Team. This role involves delivering expert IT support and solutions to our clients across the Midlands, both remotely from our office and onsite. You will be responsible for managing and troubleshooting … Intune, as well as handling networking, cloud services, and security solutions. This is an exciting opportunity for an experienced engineer who excels in Microsoft 365, SharePoint, and IT infrastructure support while maintaining a strong customer-service approach. Key Responsibilities Provide 2nd/3rd line IT support for escalated technical issues. Act as a Microsoft 365 and SharePoint specialist … deployments, migrations, and administration. Manage Active Directory, DHCP, DNS, and Group Policy configurations. Configure and maintain SharePoint Online, ensuring best practices for site structure, permissions, and workflows. Administer and support Microsoft 365 services (Exchange, Teams, OneDrive, Intune). Support cloud solutions (Azure, AWS) and contribute to migration projects. Maintain virtualised environments (Hyper-V, VMware). Configure and troubleshoot More ❯
Social network you want to login/join with: Job Title: Junior Helpdesk/IT Support Desktop Specialist We are currently seeking an energetic individual to work full-time in our London office as a Junior Helpdesk/IT Support Desktop Specialist. This is an entry-level position suitable for someone with 0 to 2 years of … offering exposure to an enterprise computing environment. The ideal candidate should possess good technical troubleshooting skills and excellent communication skills, both written and oral. Responsibilities include: Provide installation and support for PC and some Apple hardware and software, including peripheral devices such as printers and USB devices. Respond to incoming calls and emails regarding workstation and peripheral performance and More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Uniphar Medtech
on delivering innovative medical technologies and solutions. The role involves installing and configuring Clinical Information Systems at customer sites, resolving and escalating issues. It offers both remote and onsite support across the UK, with flexibility for some work from home after training. Principal Duties and Responsibilities: Install Server and Client Hardware/Software Interface Medical Devices with Clinical Systems … Server Administration and troubleshooting. Desirable experience includes: Strong Windows Server Administration MS SQL Server Administration and Reporting Scripting (SQL, JavaScript, Visual Basic) Virtual machine technology Networking and Citrix Desktop support Customer service and troubleshooting experience Excellent communication skills Analytical skills Self-motivated team player Full driving license Degree in Engineering, Computer Science, or IT (preferred) Minimum 5 years of … Associate Employment type Full-time Job function Information Technology Industries IT Services and IT Consulting Referrals can double your chances of interview success. Set job alerts for 'Information Technology SupportSpecialist' roles. #J-18808-Ljbffr More ❯
large and complex systems. Experience in root cause analysis. Experience in relational databases such as Oracle, MySQL, SQL Server and scripting in those databases. Key Responsibilities As the Applicant SupportSpecialist, you will be responsible for a variety of tasks, with the key responsibility being coordinating and providing timely solutions to the Enactor customers. Develop an in-depth … understanding of Enactor Products & Processes and become a subject matter expert to ensure that the service levels and performance are met. Support Provide technical support for live service issues across multiple services and customers working in UK times. Take responsibility in undertaking detailed investigations to identify root causes/fixes for complex technical issues. Have regular interactions with … management & issue tracking tools (e.g. JIRA, Confluence). Excellent communication, presentation, and negotiation skills. Domain expertise in the retail sector is highly desired. Profile You will be an Application SupportSpecialist who will be responsible for resolving 3rd and 4th line support issues reported by the customers relating to the Enactor product. You must possess hands-on More ❯
About the Team The IT Services and Support team is responsible for providing seamless, efficient, and reliable IT solutions across the organization. We handle frontline IT support, manage vendor relationships and equipment inventory, and continuously improve our processes and documentation to enhance the overall employee experience. About the Role As an IT SupportSpecialist , you will … be the first point of contact for troubleshooting hardware, software, and network issues, ensuring our employees have seamless access to the tools and support they need. You will play a crucial role in IT operations, from resolving support requests to managing vendor relationships, maintaining IT assets, and driving process improvements. We are looking for someone who is customer … environment. This role is based in our London office at King's Cross Station and requires five days per week onsite. In this role, you will: Provide frontline IT support: Serve as the primary contact for troubleshooting hardware, software, and network issues, ensuring quick and effective resolutions. Manage IT assets and vendors: Coordinate with vendors for procurement, repairs, and More ❯
Southampton, England, United Kingdom Hybrid / WFH Options
Carnival
and we believe in fostering an inclusive environment where everyone can thrive. In our continuous journey of growth and innovation at Carnival Corporation, we are seeking a Technical Data SupportSpecialist to bring fresh insights and expertise to our Corporate department. Role Overview Our Maritime Asset Strategy Transformation (MAST) team is busier than ever, and we want to … Carnival Corporate Fleet of 90+ ships to improve equipment maintenance, optimise spare part inventories and leverage buying power across the company’s cruise lines and ships. The Technical Data SupportSpecialist is responsible for providing technical expertise to support MAST Global Data Team's operations, working closely with various stakeholder groups. This position deals with data issue … Global Data Team's initiatives or projects. This pivotal role will: Act as the technical expert for Asset Managementdata model and database structure within the team, enabling efficient metadata support for Carnival Corporation and the respective brands. Be a key member in the data scrum team. Providing timely technical solutions to drive reduction of data issue backlog. Participate in More ❯
Supply Chain IT Systems SupportSpecialist - Maidenhead Supply Chain Maidenhead Full-time United Kingdom Job Description JOB GOAL The OITS Specialist ensures that all application(s) related issues are promptly resolved and prevented, in order to maintain the highest degree service level at all times. The goal is to achieve zero touch order to cash process. Responsibilities … parties. Raising and investigation of customer credits and ensuring month end processes are complete (work cross functionally on reducing credits). Audit control and compliance (Monthly and annually). Support the business in testing and implementation (Log and Test Incidents liaise with Accenture - Local IT & 3rd party providers). Monitor Release calendar and local coordination of system upgrades. Managing … brimming with an entrepreneurial spirit and a drive to succeed, you'll fit right in at JDE Peet's. Critical Experience: Minimum of 3 years' experience in an Application support or Key User role. Knowledge of SAP and Application Integration. Participation in an International ERP (SAP) Project. Eligibility to live and work in the UK without company sponsorship. Good More ❯
Job summary Join the NHS Business Service Authority as a SupportSpecialist! Are you passionate about using technology to make a real impact? Do you have experience in software support and a keen interest in supporting essential NHS services? Can you work closely with a talented and motivated team in a business-critical environment, maintaining and enhancing … networkso Excellent pension (20.6% employer contribution)o NHS Car lease schemeo Access to a wide range of benefits and high street discounts! Main duties of the job As a SupportSpecialist your main duties will be: o Ensuring critical NHS BSA back-office applications are supported and maintained to exceptional standards. These systems support thousands of current … meet stated requirements. 4. Monitors and supports the efficient and effective running of bespoke, third-party and mixed services. Uses incident, problem, request andchange management processes and systems to support successful implementation of system enhancements and fault resolutions. 5. Possesses an advanced skill-level in the technologies (methodologies, languages etc) which have been adopted by BSA TechnologySolutions. 6. Supporting More ❯
excellent written and verbal communication skills with the ability and know-how to collaborate effectively with domain experts and IT leadership team. The primary role of the IT Admin & Support Analyst II is to provide End User Computing support and delivery of agreed services to internal users. Responsible for incident diagnosis, request management, providing hands-on assistance, handling … project work, case management, and documenting KB solutions. Support Tech Bar and assist with Quarterly Disposal Process. The position may require working extended hours, occasional night and/or weekend work as needed. ESSENTIAL DUTIES AND RESPONSIBILITIES • Provide End User Computing support to internal users. • Support and deliver approved applications and services. • Support mobile devices (phones … metrics using the ITSM platform (ServiceNow) for call management and escalation. Responsibilities: • Imaging and deploying new PCs using Windows 11. Expert experience in installing and building machines is required. • Support front-line operation teams in resolving advanced technical issues with guidance and coaching. • Collaborate with Engineering teams to resolve complex desktop problems, communicate technical info, and implement solutions. • Troubleshooting More ❯
Deskside Support Engineer Position Overview Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure … operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have 3-5 Years’ experience … in Windows Desktop support and Infrastructure support. Candidate Required Minimum Qualifications and Skills: Bachelor’s degree or equivalent in Computer Science or related field. CompTIA A+, Microsoft Certified Professional (MCP) or better. Minimum of 3 -5 years of relevant IT experience. Windows 10-11, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Think More ❯
As a Desktop Engineer, you will play a pivotal role in ensuring the smooth operation of our desktop infrastructure. Collaborating with various teams, you'll deliver top-notch technical support and maintain an efficient desktop environment. This on-site role requires coverage five days a week, with occasional flexibility for planned support outside regular hours. Our team is … problem-solving skills. Responsibilities Customer Service • Provide exceptional customer service by ensuring a positive experience for end users • Communicate effectively, empathetically, and professionally in resolving incidents and requests Desktop Support • Provide customer focused support for desktop-related issues, both on-site and remote. • Respond promptly to customer inquiries, troubleshoot technical problems, and minimize downtime. Desktop Infrastructure Management • Install … with server commissioning and decommissioning. Collaboration and Communication • Work closely with cross-functional teams to resolve complex technical issues. • Provide clear and concise communication to end-users on ongoing support activities. Requirements • 2 – 3 years of proven experience as a Desktop Engineer or in a similar technical support role. • Proven experience in supporting Windows, macOS, and Linux operating More ❯
We are currently seeking an energetic individual to work full-time in our London office as a Junior Helpdesk/IT Support Desktop Specialist. This is an entry-level position for someone with 0 to 2 years of experience with a chance to be exposed to an enterprise-computing environment. The qualified candidate should have good technical troubleshooting skills … and excellent non-technical communication skills, both in written and oral formats. Responsibilities include: Provide installation and support of PC and some Apple hardware and software (including peripheral devices such as printers and USB devices) Be able to receive and respond to incoming calls, and/or e-mails regarding workstation and peripheral performance and use requests Perform on More ❯
data and associate insights in non-technical terms and engaging with stakeholders at any level. Working with the business unit stakeholders, to design, spec and build data requirements and support the development of business dashboards in ThoughtSpot/PowerBI and Excel; Participate in efforts to design, build, and develop rapid proof-of-concept (PoC) data solutions and dashboards/… information in order to answer questions, address problems or make decisions. Proactively participate in all stages of continuous improvement initiatives as well as new business requirements/projects. Business support of the telephony system, the Ops and telephony data, IVR configuration and reporting outputs. What you’ll bring: Skills and competencies Ability to work with various data modelling techniques … Excel – utilising Pivot Tables and Pivot Charts). Experience utilising business systems and how they interact with each other and the users. Preferred: Knowledge and experience of Financial Systems Support (Access Dimensions) or ServiceNow Support and Administration. Experience with SQL, PowerBI, Tableau etc. Experience of cloud data solutions (AWS, Google, Microsoft Azure), AWS preferred. Unfortunately, we are unable More ❯
data and associate insights in non-technical terms and engaging with stakeholders at any level. Working with the business unit stakeholders, to design, spec and build data requirements and support the development of business dashboards in ThoughtSpot/PowerBI and Excel; Participate in efforts to design, build, and develop rapid proof-of-concept (PoC) data solutions and dashboards/… information in order to answer questions, address problems or make decisions. Proactively participate in all stages of continuous improvement initiatives as well as new business requirements/projects. Business support of the telephony system, the Ops and telephony data, IVR configuration and reporting outputs. What you’ll bring: Skills and competencies Ability to work with various data modelling techniques … Excel – utilising Pivot Tables and Pivot Charts). Experience utilising business systems and how they interact with each other and the users. Preferred: Knowledge and experience of Financial Systems Support (Access Dimensions) or ServiceNow Support and Administration. Experience with SQL, PowerBI, Tableau etc. Experience of cloud data solutions (AWS, Google, Microsoft Azure), AWS preferred. Unfortunately, we are unable More ❯
Join to apply for the Technical SupportSpecialist - US shift role at RELEX Solutions . About RELEX RELEX Solutions is a leading provider of retail optimization software, offering improved demand forecasting and supply chain solutions. This position focuses on our Space & Assortment business, creating and optimizing planograms for retail stores. About The Role We are seeking a full … time Technical SupportSpecialist to join our UK Stoke office for the US shift. You will be part of a global support team, managing customer issues across various technologies, primarily supporting our Space & Assortment platform. Your role involves ticket management, customer interaction, and continuous learning of our applications. Working hours are from 3:00 PM to … automate alerts. Resolve technical issues based on priority and skill level. Document issues and contribute to our knowledge base. Qualifications include fluent English, 2+ years in application or IT support, experience with ticketing systems like JIRA, SQL, Windows Server, and understanding of ITIL and networking basics. Additional advantages include experience with cloud platforms (AWS, Azure), database technologies, scripting, and More ❯