51 to 75 of 127 Support Specialist Jobs in the UK

Junior Technical Support Specialist - Entry Level SaaS Opportunity - Workforce Management Salary - £26,000 - £28,000 Learn from Customer Success Leaders Progression potential to Customer Success Route into the world of SaaS 22 days holiday + your birthday off If you're ready to kickstart your career in tech and want to be somewhere that actually invests in your … No gimmicks, no fluff — just solid tech, smart people, and a clear path to grow. What You’ll Be Doing Acting as the first point of contact for customer support queries via phone and email Triaging helpdesk tickets and managing the technical support inbox Providing first-line support across hardware, software, and systems Coordinating engineer visits and … across EMEIA. Their tech is used by thousands of organisations to streamline operations and safeguard people and assets. They’re growing, they’re agile, and they’re serious about support — which is where you come in. More ❯

Junior Technical Support Specialist - Entry Level SaaS Opportunity - Workforce Management Salary - £26,000 - £28,000 Learn from Customer Success Leaders Progression potential to Customer Success Route into the world of SaaS 22 days holiday + your birthday off If you're ready to kickstart your career in tech and want to be somewhere that actually invests in your … No gimmicks, no fluff - just solid tech, smart people, and a clear path to grow. What You'll Be Doing Acting as the first point of contact for customer support queries via phone and email Triaging helpdesk tickets and managing the technical support inbox Providing first-line support across hardware, software, and systems Coordinating engineer visits and … across EMEIA. Their tech is used by thousands of organisations to streamline operations and safeguard people and assets. They're growing, they're agile, and they're serious about support - which is where you come in. More ❯

solutions for event professionals; we're also about building careers and fostering growth. Our culture thrives on innovation, collaboration, and the relentless pursuit of excellence. The Role The Technical Support Specialist reports to the Technology Services Manager (based in our Sydney Hub) and is key to helping internal and external customers be successful with our products. Being a … great communicator, you will interface between our product team, customers, and internal project teams to deliver support on our SaaS products via chat, email, phone, and onsite. You must be motivated and passionate about great service. Within a small team, you understand that working closely with others and pitching in when necessary helps our team be stronger and reach … is a full-time role based in our London office with the flexibility of 1-2 days per week working from home. Your Duties Up to tier 2 technical support of Jomablue products, including queries, troubleshooting, escalation to the Product Team, and resolution for internal and external customers. Manage customer support tickets within defined processes and SLAs. Provide More ❯

solutions for event professionals; we're also about building careers and fostering growth. Our culture thrives on innovation, collaboration, and the relentless pursuit of excellence. The Role The Technical Support Specialist reports to the Technology Services Manager (based in our Sydney Hub) and is key to helping internal and external customers be successful with our products. Being a … great communicator, you will interface between our product team, customers, and internal project teams to deliver support on our SaaS products via chat, email, phone, and onsite. You must be motivated and passionate about great service. Within a small team, you understand that working closely with others and pitching in when necessary helps our team be stronger and reach … is a full-time role based in our London office with the flexibility of 1-2 days per week working from home. Your Duties Up to tier 2 technical support of Jomablue products, including queries, troubleshooting, escalation to the Product Team, and resolution for internal and external customers. Manage customer support tickets within defined processes and SLAs. Provide More ❯

Job Summary We are seeking a dedicated IT Support Specialist to provide technical assistance to employees and VIP users. This role involves troubleshooting hardware and software issues, maintaining IT systems, and ensuring seamless user experience. The ideal candidate will demonstrate strong problem-solving skills, excellent communication abilities, and a commitment to delivering high-quality service. Key Responsibilities Collaborate … with Infrastructure department on escalated issues and contribute to knowledge base articles. Provide first-line technical support via phone, email, remote access, or in-person, resolving hardware, software, and network connectivity issues. Troubleshoot and diagnose IT problems including operating system errors, application malfunctions, and peripheral device failures. Set up, configure, and maintain desktops, laptops, printers, and other IT equipment. … Support VIP users (executives and key stakeholders) with priority response times, ensuring minimal downtime and personalized assistance. Install and update software applications including operating systems (Windows, macOS), productivity tools (Microsoft O365), and fintech applications (Bloomberg, Trafix). Perform basic network troubleshooting including Wi-Fi connectivity, VPN setup, and IP configuration. Document support tickets, resolutions, and user interactions in More ❯

Job Summary We are seeking a dedicated IT Support Specialist to provide technical assistance to employees and VIP users. This role involves troubleshooting hardware and software issues, maintaining IT systems, and ensuring seamless user experience. The ideal candidate will demonstrate strong problem-solving skills, excellent communication abilities, and a commitment to delivering high-quality service. Key Responsibilities Collaborate … with Infrastructure department on escalated issues and contribute to knowledge base articles. Provide first-line technical support via phone, email, remote access, or in-person, resolving hardware, software, and network connectivity issues. Troubleshoot and diagnose IT problems including operating system errors, application malfunctions, and peripheral device failures. Set up, configure, and maintain desktops, laptops, printers, and other IT equipment. … Support VIP users (executives and key stakeholders) with priority response times, ensuring minimal downtime and personalized assistance. Install and update software applications including operating systems (Windows, macOS), productivity tools (Microsoft O365), and fintech applications (Bloomberg, Trafix). Perform basic network troubleshooting including Wi-Fi connectivity, VPN setup, and IP configuration. Document support tickets, resolutions, and user interactions in More ❯

Job Summary We are seeking a dedicated IT Support Specialist to provide technical assistance to employees and VIP users. This role involves troubleshooting hardware and software issues, maintaining IT systems, and ensuring seamless user experience. The ideal candidate will demonstrate strong problem-solving skills, excellent communication abilities, and a commitment to delivering high-quality service. Key Responsibilities Collaborate … with Infrastructure department on escalated issues and contribute to knowledge base articles. Provide first-line technical support via phone, email, remote access, or in-person, resolving hardware, software, and network connectivity issues. Troubleshoot and diagnose IT problems including operating system errors, application malfunctions, and peripheral device failures. Set up, configure, and maintain desktops, laptops, printers, and other IT equipment. … Support VIP users (executives and key stakeholders) with priority response times, ensuring minimal downtime and personalized assistance. Install and update software applications including operating systems (Windows, macOS), productivity tools (Microsoft O365), and fintech applications (Bloomberg, Trafix). Perform basic network troubleshooting including Wi-Fi connectivity, VPN setup, and IP configuration. Document support tickets, resolutions, and user interactions in More ❯

Product Support Specialist (Enterprise Software | Logistics & Supply Chain) Greater London base, (or wider commuter Belt)( Occasional Client Site Visits) About the Company CRUZ Recruitment is proud to partner with Azyra Systems, a global leader in enterprise management software for the Logistics, Supply Chain, and Transportation sector. Azyra empowers businesses to achieve greater efficiency, service excellence, and profitability through … world-class technology solutions. About the Role We are seeking experienced Product Support Specialists (3+ years exp.) with a background in supporting, business, financial, enterprise software within a B2B environment. This role is ideal for someone passionate about helping clients leverage technology to transform their operations. This is a remote-first role, but occasional client site visits are required. … management teams to plan software rollouts Partner with developers to test and refine new features Analyse client issues, propose solutions, and identify value-adding improvements Provide exceptional ongoing application support Qualifications & Skills Bachelor’s degree 3+ years’ experience supporting enterprise/ERP/logistics software Strong B2B client management and customer service skills Excellent communication & organisational skillsA problem-solver More ❯

Technical Support Specialist (Part-time Contract – 1 day/week for 6 months) Location: Glasgow preferred/Scotland Duration: 6 months (1 day per week) The Data Gals is supporting their client undertaking a key digital transformation project to migrate the existing solution (currently on Drupal 7, PHP 5, MySQL 5) to a modern, secure, and fully supported … to Drupal development, PHP, MySQL, and Azure hosting setup. Create and update system documentation, API references, configuration guides, and change logs. Document migration processes, security protocols, and system dependencies. Support the creation of user facing technical documentation as needed. Ensure documentation meets accessibility and compliance standards. Requirements Proven experience as a Technical Writer or similar documentation focused role. Strong More ❯

Client Support Specialist – Disputes This is a client-facing position within the Solution Operations team, offering hands-on experience supporting legal teams with electronic bundle management across Litigations, Arbitrations, Inquests, and Inquiries. You’ll work closely with internal departments in a fast-paced, collaborative environment, helping to deliver an effective external service while contributing to the development of … is looking for a bright, proactive, and tech-savvy individual who’s keen to grow within the team and build a long-term career. Key Responsibilities: • Provide disputes technology support, including uploading and organising electronic documentation per client instructions • Liaise directly with solicitors and barristers via phone and email, advising on best practices and resolving technical queries • Conduct quality … Excellent communication skills and confident telephone manner • Proficiency in Microsoft Office (especially Excel) and Adobe Acrobat • Interest in technology, systems, and process improvement • Experience in a professional, client-facing support role (legal tech preferred) • Willingness to learn and use initiative • Ability to work independently and as part of a team Working Hours: Rotating weekly shifts: Between 8am - 7pm Benefits More ❯

Title: Desktop Support Specialist Location: Aberdeen, Scotland, United Kingdom (On-site) Duration: 12 Months Shift: 9 hours SOW: Must have at least 3 to 4 years of experience in managing IT Service Management operations primarily in End User Computing and Deskside support services. High Level understanding of the Desktop Support technology areas and understanding across infrastructure … as CCTV Camera, humidity sensors. Ensure all the workstations are updated with latest Anti-Virus, patches, Windows patches & feature packs etc. Should have good exposure in troubleshooting using remote support tools like RDP, IDRACK, ILO, IP Phones etc. Ability to trouble shoot printer issues and file restorations etc. Customer service focused; ability to manage key stakeholders in positive, poised …/tracking of Asset Inventory. Follow the Laptop Reclamation Process and escalation guidelines to reclaim the laptops. Coordinate Laptops stock, imaging, allocation and de-allocation where Service Provider Site support resources are staffed. Manage entire laptop lifecycle, including maintaining accurate status in ITSM platform according to regional processes and polices. Management of Mobile devices, handhelds, docking station, monitors, mouse More ❯

Title: Desktop Support Specialist Location: Aberdeen, Scotland, United Kingdom (On-site) Duration: 12 Months Shift: 9 hours SOW: Must have at least 3 to 4 years of experience in managing IT Service Management operations primarily in End User Computing and Deskside support services. High Level understanding of the Desktop Support technology areas and understanding across infrastructure … as CCTV Camera, humidity sensors. Ensure all the workstations are updated with latest Anti-Virus, patches, Windows patches & feature packs etc. Should have good exposure in troubleshooting using remote support tools like RDP, IDRACK, ILO, IP Phones etc. Ability to trouble shoot printer issues and file restorations etc. Customer service focused; ability to manage key stakeholders in positive, poised …/tracking of Asset Inventory. Follow the Laptop Reclamation Process and escalation guidelines to reclaim the laptops. Coordinate Laptops stock, imaging, allocation and de-allocation where Service Provider Site support resources are staffed. Manage entire laptop lifecycle, including maintaining accurate status in ITSM platform according to regional processes and polices. Management of Mobile devices, handhelds, docking station, monitors, mouse More ❯

We’re looking for a HelpDesk Support Specialist to join a leading global social media tech company in London! If you have a passion for troubleshooting, a strong technical mindset, and enjoy providing top-notch support, this could be the perfect opportunity for you. Responsibilities: Provide technical support for hardware and software issues. Troubleshoot and resolve … system functionality problems. Perform remote software installations and assist with hardware setup. Maintain accurate records of technical issues and resolutions. Support Windows & Mac OS environments. Requirements: 2-3 years of experience in IT helpdesk support or a similar role. Strong problem-solving and customer service skills. Knowledge of system troubleshooting, OS support (Windows/Mac), and hardware … Hourly rate: £19.50 (8hrs per day) I Monday to Friday If you're looking for an exciting opportunity to work in a dynamic tech environment and enhance your IT support skills, I’d love to hear from you! Please APPLY NOW to take the next step in your career. More ❯

We’re looking for a HelpDesk Support Specialist to join a leading global social media tech company in London! If you have a passion for troubleshooting, a strong technical mindset, and enjoy providing top-notch support, this could be the perfect opportunity for you. Responsibilities: Provide technical support for hardware and software issues. Troubleshoot and resolve … system functionality problems. Perform remote software installations and assist with hardware setup. Maintain accurate records of technical issues and resolutions. Support Windows & Mac OS environments. Requirements: 2-3 years of experience in IT helpdesk support or a similar role. Strong problem-solving and customer service skills. Knowledge of system troubleshooting, OS support (Windows/Mac), and hardware … Hourly rate: £19.50 (8hrs per day) I Monday to Friday If you're looking for an exciting opportunity to work in a dynamic tech environment and enhance your IT support skills, I’d love to hear from you! Please APPLY NOW to take the next step in your career. More ❯

IT Support & Systems Administrator Location: Central London (4 days a week in the office) Salary: £45,000 + Bonus A leading global investment management organisation is seeking a hands-on IT Support & Systems Administrator to join their London team. This role offers the opportunity to work in a dynamic, fast-paced environment supporting a global user base across … Europe, the US, and APAC regions. You’ll be providing end-to-end IT support (1st–2nd line) and taking ownership of key systems administration tasks, ensuring smooth daily operations and a high-quality technology experience for all staff. Key Responsibilities Provide 1st and 2nd line IT support and systems administration to users across multiple global offices. Deliver … a “white glove” support service to senior executives. Manage and maintain the firm’s ticketing system, ensuring timely response and resolution of support requests. Support desktop and infrastructure implementation projects, system upgrades, and regular maintenance. Administer and maintain Office 365, Intune policies, and related MDM/endpoint management solutions. Oversee onboarding/offboarding processes, including hardware setup More ❯

IT Support & Systems Administrator Location: Central London (4 days a week in the office) Salary: £45,000 + Bonus A leading global investment management organisation is seeking a hands-on IT Support & Systems Administrator to join their London team. This role offers the opportunity to work in a dynamic, fast-paced environment supporting a global user base across … Europe, the US, and APAC regions. You’ll be providing end-to-end IT support (1st–2nd line) and taking ownership of key systems administration tasks, ensuring smooth daily operations and a high-quality technology experience for all staff. Key Responsibilities Provide 1st and 2nd line IT support and systems administration to users across multiple global offices. Deliver … a “white glove” support service to senior executives. Manage and maintain the firm’s ticketing system, ensuring timely response and resolution of support requests. Support desktop and infrastructure implementation projects, system upgrades, and regular maintenance. Administer and maintain Office 365, Intune policies, and related MDM/endpoint management solutions. Oversee onboarding/offboarding processes, including hardware setup More ❯

Production Support - Application Support - High Frequency Algorithmic Electronic trading platforms ( Equities, Fixed Income and FX) The Production Support group provides second level support to all of the Front Office Trading applications, both Hybrid and fully electronic used by our customers supporting the whole front to back life cycle across all Asset classes for all of the … BGC brands. The Production Support group is a Global Operation with staff in the Asia, EMEA and Americas regions. They provide second level support to all of the Front Office Trading applications, both Hybrid and fully electronic used by our customers supporting the whole front to back life cycle across all Asset classes for all of the BGC … brands. Key Responsibilities: · Providing 2nd line support to a range of internally and externally created trading applications · Good knowledge of Financial Markets (One or more of Fixed Income, Equities, Foreign Exchange, Derivatives, Futures) · Monitoring of the Front and Middle office systems and components – Including the setting up, configuration and Maintenance of our monitoring systems · Managing the production support More ❯

L3 Network Support Specialist (DV): Rate: £500 per day inside IR35 Location: Corsham Job Type: Contractor Mandatory: Must hold active SC Clearance willing to undergo DV. Length: 6 months initial We are seeking a Senior Cisco Network Engineer/Subject Matter Expert to join our team in London. This role is crucial for supporting customer deployable classified systems … and contributing to our mission of making the world more sustainable through innovation. As a Network Support Engineer, you will play a key role in incident management and resolution on secure classified systems. Day-to-day of the role: Provide Level 3 networks engineering support for the LAN and WAN across all security domains. Primarily handle incident management … live systems, focusing on incidents escalated from 1st and 2nd line resources. Install, configure, deploy, maintain, and diagnose all CISCO Network Devices and supporting cabling and infrastructure. Offer network support, advice, and recommendations for design changes. Liaise and work collaboratively with other third parties, resolver groups, and specified authorities to implement service and technical changes. Update design documentation to More ❯

Our client, a rapidly growing innovator in AI-powered software solutions, is seeking proactive and motivated AI Product Support Specialists to join their expanding team. This is an exciting opportunity to start or advance your career in artificial intelligence while providing world-class support to businesses adopting cutting-edge AI technologies. What Youll Do Serve as the first … of contact for clients using AI software solutions Troubleshoot product issues, provide solutions, and ensure customer satisfaction Collaborate with technical teams to resolve complex cases and improve system performance Support clients with onboarding, training, and product usage best practices Gather feedback to help enhance products and user experience Whats on Offer Excellent salalry. Comprehensive training on AI systems, tools … and support workflows no technical background required. Ongoing mentorship and career development in a rapidly evolving tech sector. The chance to work in a dynamic, high-growth environment with strong advancement opportunities. Who Were Looking For Excellent communication and problem-solving skills. A logical, customer-focused approach with strong attention to detail. Ability to stay calm and solution-oriented More ❯

Our client, a rapidly growing innovator in AI-powered software solutions, is seeking proactive and motivated AI Product Support Specialists to join their expanding team. This is an exciting opportunity to start or advance your career in artificial intelligence while providing world-class support to businesses adopting cutting-edge AI technologies. What Youll Do Serve as the first … of contact for clients using AI software solutions Troubleshoot product issues, provide solutions, and ensure customer satisfaction Collaborate with technical teams to resolve complex cases and improve system performance Support clients with onboarding, training, and product usage best practices Gather feedback to help enhance products and user experience Whats on Offer Excellent salalry. Comprehensive training on AI systems, tools … and support workflows no technical background required. Ongoing mentorship and career development in a rapidly evolving tech sector. The chance to work in a dynamic, high-growth environment with strong advancement opportunities. Who Were Looking For Excellent communication and problem-solving skills. A logical, customer-focused approach with strong attention to detail. Ability to stay calm and solution-oriented More ❯

Job Title: Desktop Support Specialist - Retail Environment Location: Northampton, UK Contract 12 months - Extendable Role Overview: We are seeking a Level 1 DSS Engineer with strong experience in retail IT environments, including POS systems, to provide end-to-end IT support. The engineer will ensure seamless operations across desktops, servers, networks, and retail point-of-sale systems. Key … Responsibilities: Deliver end-user IT support for desktops, laptops, mobile devices, and retail-specific equipment. Install, configure, and troubleshoot Windows 10/11, standard business applications, and POS software. Provide support for Microsoft 365 (Outlook, Teams, OneDrive, SharePoint). Manage user accounts and access rights in Active Directory. Perform routine server administration tasks, including patching and backups. Handle … incident, problem, and service requests via ticketing systems (ServiceNow, Remedy, or similar). Support network devices (routers, switches, firewalls) at a hands-and-feet level. Troubleshoot POS systems, barcode scanners, receipt printers, and related retail hardware. Ensure POS software and hardware uptime, including upgrades, configuration, and integration with back-office systems. Provide VIP/Executive support as required. More ❯

Job Title: Shopify Developer & IT Support Specialist Location: London HQ – Hybrid working available Salary - £55,000 About Cult Furniture At Cult Furniture, we believe great design should be accessible to everyone. We create stylish, contemporary furniture for homes, offices, and hospitality spaces worldwide. With a fast-growing e-commerce presence and a vibrant team, we’re on a … a technically skilled, problem-solving all-rounder to join our team — someone who can develop and optimise our Shopify store while also being the go-to person for IT support and infrastructure across the business. This role will be a mix of hands-on development , project coordination with our external Shopify agency , and internal IT support . Key … agency. • Work with APIs to connect Shopify with third-party systems (ERP, PIM, shipping, marketing tools). • Ensure the site is optimised for SEO, page speed, and mobile responsiveness. • Support A/B testing and CRO initiatives. IT Support & Systems Management (Approx. 20%) • Act as the in-house IT point of contact for day-to-day hardware/ More ❯

Job Title: Shopify Developer & IT Support Specialist Location: London HQ – Hybrid working available Salary - £55,000 About Cult Furniture At Cult Furniture, we believe great design should be accessible to everyone. We create stylish, contemporary furniture for homes, offices, and hospitality spaces worldwide. With a fast-growing e-commerce presence and a vibrant team, we’re on a … a technically skilled, problem-solving all-rounder to join our team — someone who can develop and optimise our Shopify store while also being the go-to person for IT support and infrastructure across the business. This role will be a mix of hands-on development , project coordination with our external Shopify agency , and internal IT support . Key … agency. • Work with APIs to connect Shopify with third-party systems (ERP, PIM, shipping, marketing tools). • Ensure the site is optimised for SEO, page speed, and mobile responsiveness. • Support A/B testing and CRO initiatives. IT Support & Systems Management (Approx. 20%) • Act as the in-house IT point of contact for day-to-day hardware/ More ❯

Are you a skilled IT Support Specialist with a passion for technology and delivering exceptional customer service? We’re looking for an experienced, proactive professional to join our growing London-based team, supporting both Mac and Windows environments across a diverse client base. About the Role You’ll be providing first- and second-line technical support to … range of industries, ensuring smooth day-to-day IT operations. The role will involve troubleshooting, system administration, and maintaining both on-site and remote infrastructure. Key Responsibilities Provide technical support for Mac and Windows operating systems, desktops, and laptops Manage user accounts, permissions, and group policies via Microsoft 365 and Azure AD Support and maintain network devices, printers … patch management, and system upgrades Collaborate with internal teams to improve processes and documentation About You 2+ years’ experience in an MSP (Managed Service Provider) or similar multi-client support environment Strong knowledge of macOS, Windows 10/11 , and core business applications Familiarity with Microsoft 365, Intune, Azure AD , and network fundamentals (DNS, DHCP, VPN, Wi-Fi) Excellent More ❯

Support Engineer - Manchester - Onsite I’m currently working with a client that specialises in delivering IT services to the education sector and small-to-medium-sized businesses. They’re seeking an IT Technician to provide dependable 1st and 2nd line support across a range of environments. This role involves resolving issues related to hardware, software, networks, and printers … performing system installations and updates, and helping to maintain infrastructure and security systems. You’ll work directly with end-users, ensuring support requests are handled efficiently while building strong working relationships. Key Responsibilities: Deliver 1st/2nd line technical support Diagnose and resolve issues involving hardware, software, printers, and networks Perform installations, updates, and configuration tasks Support the maintenance of infrastructure, backups, and basic security systems Log and manage support tickets using a helpdesk system Communicate clearly with users and escalate more complex issues where necessary Key Requirements: Proven experience in a 1st/2nd line IT support role Good understanding of Microsoft 365, Windows operating systems, and basic networking Strong communication and problem More ❯