76 to 100 of 164 Support Specialist Jobs in the UK

Customer Support Specialist Location: London - Shift Pattern (4 days on 3 days off) Salary: £35,000 - £40,000 83zero are working with a growing Med-Tech organisation who are leading the way in improving NHS software across UK GP practices. Funded by NHS England they are also passionate … about re-investing profits back into the public sector as a social Impact Business. They are seeking a skilled Customer Success Specialist who will be the first point of contact for users, delivering expert support across phone, email, and webchat, and will troubleshoot technical issues, assist new users … and collaborate with teams to enhance our clinical system. What You’ll Do: Provide responsive customer support using Zendesk, Slack & Google Suite. Train internal and external users, improving self-service resources. Manage escalations and contribute insights to product development. Maintain up-to-date help materials and process improvements. What More ❯

SAP Application Support Specialist £40,000 - £50,000 per annum Surrey (hybrid) SystemsAccountants are currently working with a SAP S/4HANA client seeking an ERP Applications Engineer to assist in their SAP S/4HANA Public Cloud implementation and provide support for the SAP ERP system … other key applications. The successful candidate will ensure the SAP ERP system is fully administered, supported, and optimised. Role Responsibilities Providing day-to-day support for the SAP S/4HANA system, troubleshooting and resolving technical issues Acting as main point of contact for SAP support, assisting users … future development and enhancements to the system to help improve the smooth operation of the system and improve efficiency of business Assist in the support of other applications used and other tasks as directed by the IT Service Delivery Manager Role Requirements Essential Degree in Computing/Information Security More ❯

our operations in Europe. Collaborating closely with the Pre Sales, Sales, and Operations teams, this role will play a key part in the installation, support, and configuration of ZOLL Code Data products. Providing support to the Sales Engineering team facilitating troubleshooting technical queries, offering product expertise, ultimately ensuring … customer satisfaction. Tasks Act as primary Code Data customer support point of contact for existing customers, setting realistic and achievable deadlines to issue resolution Assuring any technical issues customers encounter are timely manner resolved, improving their overall experience with the product Guiding users through troubleshooting steps File detailed documentation … support on ticket resolution and updating knowledge bases Installation, training and configuration of ZOLL Software and Hardware Solutions including but not limited to ZOLL Code Data software products Responsible for resolution of customer complaints and qualified and documented escalation to Tier 2 Support Collaborate with cross-functional teams More ❯

and Social Care Organisation supporting people with autism, learning disabilities and mental health issues and we are looking to recruit an experienced Business Systems Support Specialist to join our award winning IT Team on a full time permanent basis. The ideal candidate will be based in the North … app. Best Lives Possible : You'll be working for an award winning charity who is passionate about ensuring our colleagues and the people we support lead the best lives possible. Development: We'll work with you to develop your career or to learn and experience new things. We're … our people! Dare to Learn: Access to our amazing on line training platform where you can upskill taking a variety of courses and qualifications. Support: From our Employee Assistance Programme (available 24/7), financial support options, and wellbeing fund you'll have the support available to More ❯

The Technical Support Specialist (Integrations) is essential to our Support team and Global Revenue Organization, partnering with prospects and clients to drive successful deployments across FloQast's vast integration ecosystem. This role directly engages with our customer's IT, Financial System Admins, and other end-users, consulting … and more. This team player collaborates closely with Sales on late-stage opportunities, Professional Services and Partnerships on implementations, post-launch Account Management and Support teams on day-to-day customer issues and system migrations, and R&D on troubleshooting and go-to-market for new integrations. Visa sponsorship … for data processing as part of integrations with ERPs, subledgers, banks, etc.; Any other duties or tasks that may be assigned to help the Support department, the Company, and/or our clients meet their goals. What You'll Bring: 3+ years of experience in a technical support More ❯

Role - Customer Support Specialist Location - London Salary - £23k - £25k As part of our clients Customer Support team you will help them continue to deliver industry-leading customer service by supporting their UK and international travel agency/tour operator customers by phone, email and remote access. Key … Responsibilities: To provide outstanding customer service. Own and manage support cases throughout their lifecycle within the company, working closely with different teams to ensure customers receive a timely response to their queries. Provide 1 st line technical and functional support to users of Dolphin Dynamic's range of … customers in a polite and professional manner, especially when there is a difficult situation to deal with. Be comfortable working as part of the Support team whilst capable of seeing a personal task through with minimal supervision (once trained). Possess a sound understanding of travel agencies/tour More ❯

are the winning traits of our most successful Account Management & Customer Success team members. If this sounds like you, join us! PitchBook's Customer Support Specialist Tier 1 provides direct customer support via phone, email, and chat to existing PitchBook clients. You will work with the support … contact volume and quality goals measured quarterly Communicate effectively, both written and verbally, to ensure smooth resolution of customer issues Work collaboratively with other support specialists to resolve customer questions and issues Document the details of each interaction in Salesforce to easily research customer issues and inform product improvements … Partner with global teams to ensure continuous support availability during required business hours Support the vision and values of the company through role modelling and encouraging desired behaviours Participate in various company initiatives and projects as requested Skills and Qualifications: Bachelor's degree preferred 1+ years of experience More ❯

Technical Support Specialist - French, Alexa Information & Ads Job ID: Evi Technologies Limited At the intersection of AI and natural language understanding, voice-assistant technology is one of the most exciting industries to work in today. Alexa is Amazon's voice AI. Alexa lives in the cloud and is … you are a proactive, adaptable, and quality-driven professional who thrives in a collaborative environment, we invite you to apply for this French-speaking Support Engineer role in our Cambridge office. This is an excellent opportunity to leverage your technical expertise and language skills to make a direct impact … on customer satisfaction and team metrics. Key job responsibilities As a native French-speaking Support Engineer based out of our Cambridge office, you will be responsible for providing high-quality technical support to Alexa Question & Answering (Q&A) internal and external customers. In the role, you can expect More ❯

Technical Support Specialist- German, Alexa Information & Ads Job ID: Evi Technologies Limited At the intersection of AI and natural language understanding, voice-assistant technology is one of the most exciting industries to work in today. Alexa is Amazon's voice AI. Alexa lives in the cloud and is … you are a proactive, adaptable, and quality-driven professional who thrives in a collaborative environment, we invite you to apply for this German-speaking Support Engineer role in our Cambridge office. This is an excellent opportunity to leverage your technical expertise and language skills to make a direct impact … on customer satisfaction and team metrics. Key job responsibilities As a native German-speaking Support Engineer based out of our Cambridge office, you will be responsible for providing high-quality technical support to Alexa Question & Answering (Q&A) internal and external customers. In the role, you can expect More ❯

Databricks is hiring an experienced IT Support Specialist to help scale and optimise our business processes, working with users globally to improve productivity and provide in-person service at our London office by resolving an array of technical issues. You will be a vital member of the IT … Support team and ensure the best possible user experience is provided in every interaction. You will provide exceptional customer service in your interactions with all Bricksters through tickets, email, and Slack. You can multitask, troubleshoot multiple user issues simultaneously, and own ongoing small to medium-project work. The expectation … to facilitate exceptional customer interactions with all Bricksters through tickets, systems, AV, and other mediums of engagement. The impact you will have: You will support our core platforms - user support, ticketing, procurement, and provisioning. You will take ownership of customer issues escalations as a member of the IT More ❯

2nd Line Support Engineer Hereford Hybrid 3 days in office, 2 days from home £30,000-£35,000 + 33 Days Holiday + Hybrid Working + Package + Benefits Excellent opportunity for a confident 2nd Line Support Engineer with stakeholder management experience to join a world renowned business … the UK but are very well established across the EU. They are diversifying their team here and are looking to add a 2nd Line Support Engineer on a permanent basis to the team. In this role you will provide 2nd Line Support across the UK and Ireland. You … ll also provide VIP support to the CEO and CISO who are both based in the UK. You’ll join a wider team of Support Engineers but you’ll be the very first to be based in the UK, instead of Europe. You’ll work 9-5, Monday More ❯

about become a part of Luxoft DXC Team and make progress in your career? Do you want to become a professional and develop in Support sphere? Than this role is definitely for you. We are looking for a Support Specialist with SSO, IDAM, Microsoft EMS who will … be the Microsoft specialist for Microsoft EMS 365 within the organization. The candidate will be mentoring the other members of the Application support teams in the operational use and development of the system and drive resolution of support and project issues for all Microsoft applications and services … within the organization. Skills Description: Has experience supporting Microsoft EMS 365 • Significant experience in a support or project delivery role with a specialism in the Microsoft ecosystem or significant relevant experience in another area. • Experience of working within an ITIL-based support environment • Experience administering Microsoft Server/ More ❯

Job Title: IT Support Specialist Reports To: Financial Director Location: International Cheddar Head office Benefits: Competitive basic salary + 20 days holiday + your birthday off + health care scheme + enhanced maternity/paternity leave package + other company benefits Hours: Full time/Part Time (25+hours … business. This means that we thrive in a diverse, equitable culture where we celebrate inclusion and empowerment within our teams, and seek to always support our global community, minimising our carbon footprint wherever possible. To help grow this awareness we have adopted a companywide ESG focus. Purpose of role … IT Support Specialistwill provide technical assistance and troubleshooting for computer systems, hardware, software, and networks, ensuring smooth operation and productivity for internal and external users.They will diagnose and resolve problems, install and test new hardware/software, and may also train users on new systems. They will also manage More ❯

My client is a popular registered Charity and looking for an experienced Business Support Specialist . An individual to provide crucial support for our business systems, with a particular focus on Unit4 Agresso Business World systems. You will assist the Business Systems Manager, contributing to the system … s effectiveness and supporting users. Key Responsibilities: Provide business systems support , including incident resolution and user administration . Support projects, upgrades, and enhancements related to our systems, including Unit4. Liaise with stakeholders regarding system requirements and improvements. What We Need: Demonstrable understanding or experience with Unit4 Business World …/Agresso ERP System. Experience in a responsive business systems support role. Strong problem-solving and communication skills. Experience with HR/Payroll systems and SQL is beneficial. #Unit4 #Agresso #BusinessWorld #ERPSystems #BusinessSupport #ITSupport #Job #Hiring DCS Recruitment and all associated companies are committed to creating a working environment More ❯

Job Title: Product Support Specialist Department: Technical Responsible to Technical Manager Responsible for Management of the provision of technical solutions, installation assistance and field support to nominated accounts within a defined geographical region within UK and Ireland. Overall, Purpose of Job Support clients by providing the … Ireland. Work closely with the UK management team to ensure the UK strategy and business goals are achieved. Main Responsibilities Provide on-site technical support to our client base offering positive solutions to technical issues within a given time scale. Maximise assistance given to our clients by prioritising visits More ❯

Supply Chain IT Systems Support Specialist - Maidenhead Supply Chain Maidenhead Full-time United Kingdom Job Description JOB GOAL The OITS Specialist ensures that all application(s) related issues are promptly resolved and prevented, in order to maintain the highest degree service level at all times. The goal … customer credits and ensuring month end processes are complete (work cross functionally on reducing credits). Audit control and compliance (Monthly and annually). Support the business in testing and implementation (Log and Test Incidents liaise with Accenture - Local IT & 3rd party providers). Monitor Release calendar and local … and a drive to succeed, you'll fit right in at JDE Peet's. Critical Experience: Minimum of 3 years' experience in an Application support or Key User role. Knowledge of SAP and Application Integration. Participation in an International ERP (SAP) Project. Eligibility to live and work in the More ❯

enabler to achieve the extraordinary and where our unique differences are celebrated, we could be the place for you! Your Mission As a Customer Support Specialist, you will report into the Head of Account Management and play a key role in providing great insight into how Acquired works … an exciting pathway for career progression within the business as Acquired continues to grow. You are responsible for providing an exceptional level of customer support, acting as a main point of contact for all inbound support tickets supporting new and existing customers and internal teams. You will work … closely with our account managers and will manage a portfolio of 10 to 15 of our top customer support accounts and be responsible for a revenue and upselling target. You will be adaptable, resilient and become a champion for our customers. Due to the nature of the role and More ❯

We are looking for a German speaking 1st Line support Technician to work for a reputable client based in reading. As a 1st Line Technical Support Specialist, you'll be the first point of contact for users across the UK and Germany needing help with laptops, tablets … ll be the calm, knowledgeable voice that guides them through. Responsibilities Delivering top-tier customer service every step of the way Provide remote technical support (in German & English) for hardware/software issues Troubleshoot problems and follow decision trees to pinpoint the root cause Escalating unresolved issues to suppliers … colleagues to share knowledge and solve problems together Communicate clearly and regularly with internal teams and external partners Experience: Experience in a Tier 2 support or similar technical helpdesk environment Confident in problem solving and fault diagnosis using structured approaches Experience handling general networking issues Previous call centre or More ❯

We are looking for a German speaking 1st Line support Technician to work for a reputable client based in reading. As a 1st Line Technical Support Specialist, you'll be the first point of contact for users across the UK and Germany needing help with laptops, tablets … ll be the calm, knowledgeable voice that guides them through. Responsibilities Delivering top-tier customer service every step of the way Provide remote technical support (in German & English) for hardware/software issues Troubleshoot problems and follow decision trees to pinpoint the root cause Escalating unresolved issues to suppliers … colleagues to share knowledge and solve problems together Communicate clearly and regularly with internal teams and external partners Experience: Experience in a Tier 2 support or similar technical helpdesk environment Confident in problem solving and fault diagnosis using structured approaches Experience handling general networking issues Previous call centre or More ❯

We are seeking a School Support Specialist (hybrid) to join our growing team at VenturEd Solutions UK! Provide technical support to improve experience of customers and/or end-users of their assigned product. Job Description DUTIES & RESPONSIBILITIES: o Provide timely responses to customer service inquiries via … o Collaborate with team members to provide resolutions to customer inquiries – escalate issues where resolution cannot be reached. o Regularly provide customer feedback to support management to ensure they keep a pulse on customer needs and attitudes for decision making purposes. o Identify recurring service requests found in your … support specialty and offer knowledge base articles or other solutions to reduce ticket volume via deflection or overall elimination of the issue. o Provide excellent customer service through a friendly yet empathetic tone, proactive and timely responses to maintain high customer satisfaction scores. o Manage customer complaints – calmly resolve More ❯

A fantastic opportunity has arisen for an experienced IT Support Specialist to work for the UK s leading Diagnostic Medical Pathology organisation, based in the heart of Central London. This position is full time and based in Kings Cross. This hands-on role is to maintain, support and develop our clients IT platforms and applications. Duties for this job include: - Provide a troubleshooting, advisory service and provide first line desktop support for all ICT users throughout the company To be responsible for setting up new equipment and for repairing/arranging for repair of ICT … equipment as requested Develop and support Windows networking systems including Active Directory and the company wide e-mail system based on Exchange. Develop and support the Citrix applications and infrastructure Administer and maintain the multiple backup systems currently used by the organisation and test them on a monthly More ❯

A fantastic opportunity has arisen for an experienced IT Support Specialist to work for the UK’s leading Diagnostic Medical Pathology organisation, based in the heart of Central London. This position is full time and based in Kings Cross. This hands-on role is to maintain, support and develop our clients IT platforms and applications. Duties for this job include: - Provide a troubleshooting, advisory service and provide first line desktop support for all ICT users throughout the company To be responsible for setting up new equipment and for repairing/arranging for repair of ICT … equipment as requested Develop and support Windows networking systems including Active Directory and the company wide e-mail system based on Exchange. Develop and support the Citrix applications and infrastructure Administer and maintain the multiple backup systems currently used by the organisation and test them on a monthly More ❯

SAP EDI Support Specialist. £55K + 10% Bonus + Benefits Package. Permanent. Hybrid - 3 Days Onsite Weekly. Slough, Berkshire. T6/MN/. Must be Eligible to work in the UK SAP EDI Support Specialist required with a good understanding of Order To Cash & Supply Chain More ❯

Job title: Technical Support Specialist Are you passionate about science and problem-solving? Do you have a background in chemistry, physical sciences, or hands-on lab experience? If so, this is your opportunity to put your expertise to work in a dynamic, customer-facing role! Responsibilities: You'll More ❯

Bloomberg's Technical Support specialists are the very best in global front line support. We are responsible for supporting Bloomberg's variety of products and services across multiple connectivity mediums. We are a high-profile team that requires the best in technical troubleshooting. What's The Role? As a … Technical Support Specialist, you will provide both new and existing Bloomberg clients with platinum technical service. You'll offer sophisticated technical skills to resolve issues and work closely with a range of partners to deliver access to the Bloomberg infrastructure while meeting our clients' connectivity needs. You will … for technology and a desire to continue to learn Have proficiency at multitasking in a dynamic environment Be dedicated to providing exceptional customer service Support Bloomberg's software, network and hardware offerings while coordinating with clients and partners Fix, supervise, handle, and maintain of all Bloomberg's private IP More ❯