Technical Support Jobs in the UK

1 to 25 of 232 Technical Support Jobs in the UK

Senior Technical Support Engineer

Liverpool, United Kingdom
Liverpool University Hospitals NHS Foundation Trust
a current employee of The Clatterbridge Centre, Liverpool Heart and Chest Hospital, Liverpool University Hospitals, Liverpool Women's Hospital or, The Walton Centre. We are looking for two Senior Technical Support Engineers to join us for a fixed-term period with the option to extend further. There are many exciting projects that we're involved with at the … moment. Please get in touch if you are interested and would like more information. Main duties of the job To act as a senior member of the Technical Support Team, providing specialist 2nd and 3rd line support and resolving incidents that are often highly complex in nature across multiple disciplines. The aim of this role is to … provide technical support for the devices and systems used by LUHFT, resolving incidents passed from 1st line support in order to maintain 'business as usual'. Where appropriate, involvement in project implementation will also be required. About us Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute More ❯
Employment Type: Fixed-Term
Salary: £38682.00 - £46580.00 a year
Posted:

Tier 4 Technical Support Engineer

London, United Kingdom
monday.com
about the impact you make, not the hours you clock, so we encourage initiative, ownership, and fresh thinking. We back our people with flexible work, wellness and mental health support, and a work environment built on collaboration. We're looking for a passionate and highly skilled Tier 4 Technical Support Engineer to join our Customer Experience (CX … organization in London. Tier 4 Technical Support Engineer is the highest level of technical support at Our Tier 4 Technical Support Engineers act as the bridge between our customer-facing teams and R&D, owning complex product domains, solving deep technical problems, and driving long-term impact through collaboration, data, and expertise. This … role requires more than technical troubleshooting - it calls for strong stakeholder management, cross-functional communication, and the ability to move between hands-on technical work and strategic, high-impact initiatives. If you're someone who thrives in a fast-changing environment, knows how to build trust with technical and business teams, and can identify and drive areas More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Support Analyst

Redditch, Worcestershire, West Midlands, United Kingdom
Hybrid / WFH Options
Telxl Limited
Are you looking to kickstart or grow your career in technical support? This role is ideal for a recent graduate, experienced apprentice or anyone with SaaS experience in a similar role such as IT Support, Technical Support, 1st Line Support, 2nd Line Support, Application Support or Customer Service. Technical Support Analyst Location: Hybrid working role - 4 days office based in our Redditch offices (B98 9NR) Salary: Up to £26,000 Enhance your technical knowledge by working on our inhouse software, gaining hands-on technical experience. Work closely with our developers, QA testers, networking, and other technical teams! Progress your career through our TelXLerator scheme - giving you … an excellent opportunity for development and career progression into teams such as Business Operations, Tech Ops (Networking) and QA. We are currently looking for a Technical Support Analyst to join our Partner Support team. You'll act as the technical point of contact for our partners when their first line support is unable to resolve More ❯
Employment Type: Permanent, Work From Home
Salary: £26,000
Posted:

Power Systems Technical Support Engineer

East Grinstead, Sussex, United Kingdom
Rolls Royce
Job Description Job Summary: To become an integral part of the PowerGen Technical Support team. Providing Technical Support across all aspects of the Rolls-Royce Solutions power generation products and balance of plant associated with the complete power generation systems, from initial conception through to end of life of the products. With responsibility for the day … to-day Technical Support of the Sales solutions, aftersales and parts enquiries raised both internally and externally. Some Technical Support of the wider PowerGen Business unit may be required from time to time to cover annual leave, absence and periods of high demand. Primary product range will be Diesel, Gas power generation, mtu KPP and Battery … working with and ensuring that all HSQE requirements are met with all work that is carried out by the team.Ensure first class customer liaison including fulfilment of all reasonable Technical Support requests.Responsible for providing technical support in the first instance for Sales Solutions, aftersales support and our end user's and customer base on the More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Manager, Technical Support

United Kingdom
Hybrid / WFH Options
Samsara
Manager, Technical Support Manager - German Fluency Remote - UK ID:F8195 (for internal use only) Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we … solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term. About the role: We are looking for a Manager capable of managing the day-to-day interactions and … processes in our Level 1 Technical Support team. In this role, your main priority is to be available as a coach and mentor for your team members (both FTE and contract employees), providing insight into daily responsibilities, handling customer escalations, and overseeing your team to keep them on task. You will be responsible for contributing to the productivity More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

PACS Technical Support Engineer, IT Healthcare Systems

Leeds, West Yorkshire, Yorkshire, United Kingdom
Hybrid / WFH Options
TRS Consulting
PACS Technical Support Engineer, IT Healthcare Systems Basic Salary £40,000 to £50,000 (Depending on Experience) 10% Bonus Benefits Package Genuine Opportunities for Excellent Training and Career Progression * An excellent opportunity for a PACS Administrator or PACS Technical Support Specialist to join a global market leader of Medical Software Systems * ** Hybrid role with two days … per week in the office ** PACS Technical Support Engineer, IT Healthcare Systems Following continued growth this market-leading organisation now seeks to recruit a customer focused PACS Technical Support Engineer. In this rewarding role the successful applicant will be responsible for: Managing customer relationships and resolving all PACS technical support issues Providing support via email or phone Working with key healthcare informatics and medical imaging customers Ensuring that customer satisfaction is achieved and maintained PACS Technical Support Engineer, IT Healthcare Systems To be considered for this role you should be able to demonstrate one of the following backgrounds: PACS Technical Support Engineer PACS Administrator PACS Application Specialist NHS More ❯
Employment Type: Permanent, Work From Home
Salary: £50,000
Posted:

Technical Support Engineer

Edinburgh, Midlothian, Scotland, United Kingdom
Bright Purple Resourcing
Technical Support Engineer - Stampede Leith, Edinburgh (onsite mainly) £30 - £35k Bright Purple are exclusively recruiting for Stampede in Edinburgh who are a scaling B2B SaaS company with bold plans in the hospitality tech sector. Stampede are building huge momentum and need talented people with a positive can-do attitude to mirror their own ways. They are looking for … an experienced Technical Support Engineer who can deal with a range of issues technical support issues (connectivity/Wi-Fi/networking issues etc) and be client facing to resolve any issues with aplomb.Stampede build powerful software that helps hospitality venues connect with their customers, drive revenue, and run smarter businesses whilst championing customer engagement and … buzzing office in Leith with genuine collaboration, local decision-making, and a team that enjoys showing up. They are flexible but defo office first. What Youll Do: As a Technical Support Engineer, youll be at the heart of the company. You will collaborate with clients to resolve technical issues or queries and internal teams to ensure seamless More ❯
Employment Type: Permanent
Salary: £35,000
Posted:

Technical Support Engineer

Hertford, Hertfordshire, England, United Kingdom
Glenelly Recruitment Solutions
Job Title: Technical Support Engineer Position: Full-time, Permanent Salary: £ Competitive – subject to skills and experience Location: Hertford, UK About Us Technical Support Engineer required to join software company developing industry-leading online booking solutions. Our platform handles over 30 million bookings each year for a diverse customer base across the UK and internationally. As market … impact of working at scale. Joining us means being part of a company that values quality, collaboration, and continuous improvement. Role Overview We are looking for a highly skilled Technical Support Engineer to join our support team. You will be the first point of contact for our customers, handling complex technical issues and collaborating closely with … engineering teams to resolve critical challenges. This Technical Support Engineer role requires a deep understanding of our product’s technical ecosystem, and how it integrates into the Windows environment. You will have an ability to perform in-depth root cause analysis, and excellent communication skills to explain solutions to customers. This Technical Support Engineer role More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:

Polish Speaking Technical Support Agent

Newark, Nottinghamshire, England, United Kingdom
Hybrid / WFH Options
Future Prospects
Polish Speaking Technical Support Agent Newark, Part Time, Permanent, Hybrid/Remote Working available Salary £26,255 pro rata rising to £27,255 pro rata after probation We are seeking a Polish Speaking Technical Support Agent with exceptional customer service skills for our award-winning client in Newark. This is part time, permanent role and will … suit somebody has a flexible attitude to working, an understanding of technology and a superb telephone manner. THE BENEFITS With the position of the Polish Speaking Technical Support Agent you will receive many benefits including: Birthday off 28 days of holiday increasing up to 5 more with each year of the service Holiday buy/sell scheme (up … service Paid volunteer day Employee Assistance Program Hybrid working/remote working after probation £1,000 Salary Increase when passed 6 month probation THE ROLE As a Polish Speaking Technical Support Agent you will provide excellent levels of customer service and support, duties include: Offering technical support in both Polish and English Using CRM and More ❯
Employment Type: Part-Time
Salary: £26,255 per annum, Pro-rata
Posted:

Technical Support Engineer, Amazon Robotics Technical Support (ARTS)

London, United Kingdom
Amazon
Technical Support Engineer, Amazon Robotics Technical Support (ARTS) Job ID: Amazon UK Services Ltd. Are you an engineer looking for more challenging and impactful work? Do you thrive on solving complex technical problems while keeping customer success at the forefront? If so, Amazon has the perfect opportunity for you! Amazon Robotics is growing its Technical Support Engineering team in London, and we're looking for talented engineers to join us. Our team brings together deep technical expertise, a passion for problem-solving, and a commitment to operational excellence-keeping over one million Amazon Robotics systems running 24/7. New to robotics? No problem! We value your strong technical expertise in … day workweek role, with one of those days being a Saturday or Sunday to help maintain seamless 24/7 support. Key job responsibilities Service Restoration: Investigate and resolve technical issues through our in-house ticketing system. Leverage data sources and logs to diagnose hardware or software faults within the Amazon Robotics environment, including robotics performance issues, server disruptions More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Support Engineer - Graduate Considered

City of London, Greater London, United Kingdom
RedTech Recruitment Ltd
Technical Support Engineer - Graduate Considered An exciting opportunity for a talented graduate or experienced support professional to join a market-leading, disruptive software company in London as a Technical Support Engineer. Specialising in cutting-edge machine learning technology, this rapidly growing organisation offers excellent training, career progression, and long-term prospects. You'll have the … that is at the forefront of innovation. As the first point of contact for customer issues, you'll play a critical role in triaging problems and working closely with technical teams to ensure swift resolution. If you're eager to grow your career in a dynamic, fast-paced environment, we would love to hear from you. Location: Central London … days in office/2 days remote Salary: £28,000 - £35,000 + healthcare, pension etc. Requirements for Technical Support Engineer - Graduate Considered Top academics including a minimum 2.1 bachelors from a leading University in a STEM-related discipline At least ABB at A-Level or equivalent UCAS points (please ensure A-Level grades are included on your More ❯
Employment Type: Permanent
Salary: £28000 - £35000/annum Excellent Benefits
Posted:

Technical Support Engineer

Brecon, Powys, Wales, United Kingdom
Sanderson Recruitment
Technical Support Engineer Brecon (Hybrid) Up to £35,000 Full UK driving licence is required A long-standing IT Services business in Brecon are looking to grow there their technical support team due to increased customer demand and new business wins. This customer first business is seeking a 'cloud first' Technical Support Engineer (primarily … . Working alongside a small team you will work together to realise the business potential, providing exceptional service to clients, and contributing to the company's development and brand. Technical Support Engineer Key Responsibilities: Hands-on provisioning, configuring, supporting and maintaining cloud infrastructure and services, with an emphasis on Microsoft 365, Exchange online, SharePoint, Teams, and Intune. Deliver … VoIP etc). Managing email and network security. Proactive and reactive monitoring and maintenance of client networks. Ensuring security and upgrades are applied to desktops and laptops. Providing expert technical support to end-users with varying levels of IT knowledge. Responding to technical support requests within agreed SLAs. Ensuring IT systems meet industry best practices. Managing More ❯
Employment Type: Permanent
Salary: £35,000
Posted:

Technical Support Engineer

London, South East, England, United Kingdom
Hybrid / WFH Options
Absolute Recruit
Technical Support Engineer – Expanding IT Managed Services Company! Location: West London Salary: £38,000 – £45,000 + Benefits + Remote Working OptionsAre you a Technical Support Engineer ready to take your career to the next level with a genuinely exciting, fast-growing company? Our client is looking for someone talented and ambitious to join their expanding … tech team that helps forward-thinking businesses across London and the Southeast get the most out of their IT whilst enabling them to scale.As their Technical Support Engineer , you'll be the go-to person when things get tricky - stepping in to solve complex technical problems and making sure their clients get the help they need, when … the scenes. Day-to-day, you'll be setting up new users with their kit, running virtual setup sessions, keeping an eye on security threats, and making sure their technical guides are spot-on.To succeed as their Technical Support Engineer , you'll need at least 2-3 years under your belt in IT Managed Services, a knack More ❯
Employment Type: Full-Time
Salary: £38,000 - £45,000 per annum
Posted:

Technical Support Engineer

Penn, High Wycombe, Buckinghamshire, England, United Kingdom
Hybrid / WFH Options
Eligo Recruitment
Join a Leading Global Manufacturer as a Product Support Engineer/Technical Support - High Wycombe Location: High Wycombe Type: Full-time Salary: £21,000 - £35,000 per year (depending on experience) Additional Pay: Yearly bonus (up to £4,000)Are you ready to elevate your technical support career with a leading global company? Our esteemed … client, a top manufacturer in the Access Control security sector , is seeking a Product Support Engineer/Technical Support professional to join their growing team in High Wycombe . With over 30 years of industry experience, they are at the forefront of advanced technology, committed to delivering exceptional customer service. What’s in it for you? Competitive … salary with an attractive annual bonus scheme (up to £4k). Comprehensive training and professional development to support your growth. Global company culture with a friendly, collaborative atmosphere. Be part of a team that thrives on innovation , collaboration , and continuous improvement . Work with cutting-edge technology in the security sector , focusing on cloud-connected systems . Role Overview More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:

Technical Support Engineer

Edinburgh, United Kingdom
Bright Purple
Technical Support Engineer Location: Edinburgh (onsite) Bright Purple is working with a truly exciting and ambitious scale-up based in Edinburgh, with bold plans to scale their offering which you'll play a big part in. They are building huge momentum and need talented people to help them expand. This company needs someone with a positive can-do … attitude to mirror their own ways. They are looking for an experienced Technical Support Engineer who can deal with a range of issues as they grow. What's in it for you: Salary of £30,000 - £35,000 depending on experience 33 days of annual leave Additional performance-based incentives Modern offices and top of the range equipment … What You'll Do: As a Technical Support Engineer, you'll be at the heart of the company. You will collaborate with internal teams, third-party IT providers, and partners to ensure seamless onboarding, resolve technical challenges, and optimise overall customer experiences. Your expertise will play a key role in managing and improving processes. Customer Support More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Support

Lancashire, United Kingdom
Gap Personnel
We are delighted to be recruiting for a Technical Support advisor for a fantastic Client Based in South Shore Blackpool. This company is well connected by public transport links and is easily accessible for people commuting from Lytham, St'Annes, Blackpool, Layton, Bispham, Clevleeys and Kirkham. This is a role for someone with experience in the IT industry … or someone with a keen interest moving into it. Technical Support advisor Salary: 27,500 Technical Support advisor Hours: 7:30am-5:30am (40 hours in between) Technical Support advisor company benefits: -20 Days holiday + Bank holidays (rising to 25 over 5 years) -Company parking. -Flexible working hours. -Pension contribution. Technical Support advisor roles and responsibilities: -To provide technical support through calls and email to end users and engineers/electricians. -Dealing with all customer requests in a professional & helpful manor. -Maintain and increase product knowledge and have a keen eye and interest in our products. -Logging technical issues. -Ensure the customer is aware of how to obtain More ❯
Employment Type: Permanent
Salary: GBP 27,500 Annual
Posted:

Technical Support Advisor

Blackpool, Lancashire, England, United Kingdom
Gap Personnel
We are delighted to be recruiting for a Technical Support advisor for a fantastic Client Based in South Shore Blackpool. This company is well connected by public transport links and is easily accessible for people commuting from Lytham, St'Annes, Blackpool, Layton, Bispham, Clevleeys and Kirkham. This is a role for someone with experience in the IT industry … or someone with a keen interest moving into it. Technical Support advisor Salary: £27,500 Technical Support advisor Hours: 7:30am-5:30am (40 hours in between) Technical Support advisor company benefits: -20 Days holiday + Bank holidays (rising to 25 over 5 years) -Company parking. -Flexible working hours. -Pension contribution. Technical Support advisor roles and responsibilities: -To provide technical support through calls and email to end users and engineers/electricians. -Dealing with all customer requests in a professional & helpful manor. -Maintain and increase product knowledge and have a keen eye and interest in our products. -Logging technical issues. -Ensure the customer is aware of how to obtain More ❯
Employment Type: Full-Time
Salary: £27,500 per annum
Posted:

Senior Technical Support Engineer - Hands on Lab Equipment - Devon

Devon, United Kingdom
Curo Services
Subject - Senior Technical Support Engineer - Hands on Lab Equipment - Devon Job Title: Senior Technical Support Engineer Benefits: Pension, Life Insurance, Health Care, Dental, Gym, Birthday Benefits, 25 days' annual leave, Fitness Classes, & Progression Location: The role will be primarily working onsite at the Paignton office with occasional requirement to visit customer facilities, worldwide. You must have … there are occasional problems experienced by the users - component failures, software bugs, documentation issues or the customer may simply need guidance and/or advice. The Candidate: As a Support Engineer, you will leverage your technical expertise as an integral part of the company's mission, to deliver exceptional technical support to their international household name … and industry leading clientele. Working closely with a friendly and close-knit team, you will report to the Support Services Manager for Technology products. The Role: Your responsibilities will include diagnosing and resolving issues related to advanced, test and simulation systems, troubleshooting component failures, addressing software bugs, resolving documentation issues, and providing guidance to customers. Effective communication of technical More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Support Engineer / 1st Line & 2nd Line Technical Support Analyst

London, South East, England, United Kingdom
AWD online
IT Support Engineer/1st Line & 2nd Line Technical Support Analyst who has experience troubleshooting Google Workspace, Windows 10/11, Mac OS, iOS, JamfPro MacBook MDM, DNS and DHCP is required to join a busy Service Desk and provide Helpdesk and Deskside support working onsite at a School in Battersea, South West London. SALARY … the pass mark and you’ll be invited on to the next stage of the interview process. JOB OVERVIEW We have a fantastic new job opportunity for an IT Support Engineer/1st Line & 2nd Line Technical Support Analyst who has experience troubleshooting Google Workspace, Windows 10/11, Mac OS, iOS, JamfPro MacBook MDM, DNS and … DHCP Working as the IT Support Engineer/1st Line & 2nd Line Technical Support Analyst you'll be the first point of contact for users, handling a wide range of issues from Google Workspace and Microsoft operating systems to classroom and meeting room technology. This role involves in-depth troubleshooting, managing new starter and leaver processes, and More ❯
Employment Type: Full-Time
Salary: £28,000 per annum
Posted:

Technical Support Engineer

Staines-upon-Thames, Middlesex, England, United Kingdom
Parkside Office Professional
Technical Support Engineer – Automation Location: Staines, Surrey Contract: 12 months, full-time (40 hours per week) We are seeking a Technical Support Engineer – Automation to join a dynamic technology team delivering cutting-edge IT service management solutions. In this role, you’ll be working with cloud technologies, complex technical environments, and collaborating across teams to … ensure customers receive top-tier support. What you’ll be doing: Providing technical support to users and administrators of a leading IT service management platform. Contributing to best practices for delivering exceptional support services. Troubleshooting and resolving challenging technical issues with minimal supervision. Acting as a customer advocate, prioritising and managing incidents and escalations. Working closely … the forefront of enterprise technology, gain exposure to a variety of systems, and collaborate with talented teams in a supportive, fast-paced environment. Also recruiting for below jobs: Customer Support Technical Engineer – Platform Technologies Technical Support Engineer IC2 Technical Support Engineer – Integration Please apply now if you have the relevant experience for anyone of More ❯
Employment Type: Full-Time
Salary: £33,000 - £36,000 per annum
Posted:

Technical Support Specialist - German Fluency

London, United Kingdom
Hybrid / WFH Options
Samsara
Technical Support Specialist - German Fluency Remote - UK ID:F8197 (for internal use only) Technical Support Specialist - German Fluency Samsara's Mission Improve the safety, efficiency, and sustainability of the operations that power the global economy. Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on … solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term. About the role: You will be a part of our frontline support team made up of highly … skilled and professional Technical Support Specialists. You will be responsible for responding to customer requests for technical assistance over the phone and via email. Your work will be fast-paced and independent in nature as you will be expected to manage yourself in a way to be available to respond quickly to our customers. Your work will More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Support Specialist - French Fluency

London, United Kingdom
Hybrid / WFH Options
Samsara
Technical Support Specialist - French Fluency Remote - UK ID:F8196 (for internal use only) Technical Support Specialist - French Fluency Samsara's Mission Improve the safety, efficiency, and sustainability of the operations that power the global economy. Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on … solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term. About the role: You will be a part of our frontline support team made up of highly … skilled and professional Technical Support Specialists. You will be responsible for responding to customer requests for technical assistance over the phone and via email. Your work will be fast-paced and independent in nature as you will be expected to manage yourself in a way to be available to respond quickly to our customers. Your work will More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Support Team Leader

Wrexham, Clwyd, Wales, United Kingdom
The Business Connection Group
Technical Support Team Leader Wrexham £33,000-36,000 The Technical Support Team Leader will be joining a global organisation, based within their modern UK headquarters. The company pride themselves on maximising the latest technology, knowledge and business approach to deliver a first-class customer experience. The successful Technical Support Team Leader will be … private medical insurance and life assurance; subsidised staff canteen; free on-site parking; childcare vouchers; uniform provided. The hours of work are Monday to Friday 9am-530pm. Summary The Technical Support Team Leader will be responsible for managing and maintaining the daily operations of the team, handling queries from clients in a timely and effective manner and manage … the returns process to full client satisfaction and operational efficiency. Main Responsibilities Team Management Schedule and oversee daily activities of the support team and conduct regular performance reviews, feedback, and training. Lead, mentor and develop a team of Technical Support Specialists. Support a team of Skilled Operators to deliver an effective and efficient returns process. Ensure More ❯
Employment Type: Full-Time
Salary: £33,000 - £36,000 per annum
Posted:

Technical Support Engineer on call rota - Software - Remote

London, South East, England, United Kingdom
Hybrid / WFH Options
Salt Search
Technical Support Engineer - Software Solution - Remote Daily rate: £300 - £400 (inside IR35) Duration: 3 - 6 months Start: ASAP My client is looking for an experienced Technical Support Engineer to join our team. The successful candidate will be responsible for providing exceptional technical support for a range of API-based software microservices and associated products … developed fintech clients. Key Responsibilities : Deliver an exceptional support experience to the client, maintaining end-to-end accountability for resolving issues and keeping the client informed of progress in a timely manner Provide technical support for API-based microservices and related software services , ensuring timely resolution of client issues Diagnose and troubleshoot technical problems, including API … connectivity, microservice interactions, software components , hardware, and network-related issues. Collaborate cross-functionally with teams, including engineering, product management, and cloud operations to resolve complex technical issues. Support with the set up and management of support processes and tools, maintaining a flexible mindset that processes will need to evolve as new technological capabilities are implemented Act as More ❯
Employment Type: Contractor
Rate: £300 - £400 per day
Posted:

Technical Support Engineer (on call rota) - Software - Remote

London, United Kingdom
Hybrid / WFH Options
Salt Digital Recruitment
Technical Support Engineer - Software Solution - Remote Daily rate: £300 - £400 (inside IR35) Duration: 3 - 6 months Start: ASAP My client is looking for an experienced Technical Support Engineer to join our team. The successful candidate will be responsible for providing exceptional technical support for a range of API-based software microservices and associated products … developed fintech clients. Key Responsibilities : Deliver an exceptional support experience to the client, maintaining end-to-end accountability for resolving issues and keeping the client informed of progress in a timely manner Provide technical support for API-based microservices and related software services , ensuring timely resolution of client issues Diagnose and troubleshoot technical problems, including API … connectivity, microservice interactions, software components , hardware, and network-related issues. Collaborate cross-functionally with teams, including engineering, product management, and cloud operations to resolve complex technical issues. Support with the set up and management of support processes and tools, maintaining a flexible mindset that processes will need to evolve as new technological capabilities are implemented Act as More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:
Technical Support
10th Percentile
£26,250
25th Percentile
£28,438
Median
£34,000
75th Percentile
£41,000
90th Percentile
£50,000