101 to 125 of 324 Technical Support Jobs in the UK

Technical Support Engineer -Electrical, Mechanical & C&I Location - Reading area Package - £35,470 - £49,000 (depending on your suitability and level of experience) plus allowance. As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range … core benefits to suit your health and wellbeing - more information available on our careers site What will you be required to do? As a Technical Support Engineer -Electrical, Mechanical & C&I , you will be required to carry out the production of task associated documentation (SSoW) including risk assessments … the role will vary but will predominately be building services such as, electrical distribution, compressed air, steam, chilled water, HVAC, AHU's etc. The Technical Support Engineer will use experience and knowledge to provide technical support to the maintenance teams to enable completion of complex tasks More ❯

for FlyMates to join the next stage of our journey as we continue to grow. The Opportunity : We, at Flywire, are seeking a Senior Technical Support Engineer I. The individual will be responsible for working directly with customers and various teams on daily support and operations tasks. … the UK. This role will collaborate with said Flywire product and engineering, implementation teams, and with relationship managers to act as a bridge between Technical Support and relevant teams. Manage and complete tickets received from customers and other departments involving Flywire WPM, SFS, and eStore product suites. Act … queries related said products. Effectively manage product enhancements/bug fixes with respective product and engineering teams to reduce to resolve customer and common technical support issues. Act as a lead on incident management, projects, and collaborate with internal teams. Responsible for working with team members and cross More ❯

Senior Technical Support Engineer (Shifted Work Week) UK - Remote About Ping Identity: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something … At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. As a Senior Technical Support Engineer, you will play a critical role in ensuring seamless customer experiences by providing high-quality technical assistance. You will be … part of the global support team, working on a shifted schedule that includes weekends to ensure continuous support coverage. In this role, you will assist with product-specific cases, manage case escalations, provide phone support and respond to alerts, helping Ping Identity deliver superior customer support. Work More ❯

We Put People First so you can Deliver Outstanding Service We have an exciting opportunity for an experienced IT Technical Support Engineer in our Gateshead office. Joining our fast-paced inhouse IT team, you will be offering guidance and mentoring members of the Service Desk Team as a … point of 3rd line escalation: advising and resolving support queries, while ensuring our knowledge base is up to date. As an IT Technical Support Engineer you will: Review, implement and resolve technical issues effectively Provide remote and on-site support (if required) at a senior … technical level Assist as required in the training and mentoring of junior engineers Ensure all technical environment details accurately recorded and maintained Create and maintain knowledge base documents where required Provide a high level of technical expertise and end user service As an IT Technical Support More ❯

We Put People First so you can Deliver Outstanding Service We have an exciting opportunity for an experienced IT Technical Support Engineer in our Gateshead office. Joining our fast-paced inhouse IT team, you will be offering guidance and mentoring members of the Service Desk Team as a … point of 3rd line escalation: advising and resolving support queries, while ensuring our knowledge base is up to date. As an IT Technical Support Engineer you will: Review, implement and resolve technical issues effectively Provide remote and on-site support (if required) at a senior … technical level Assist as required in the training and mentoring of junior engineers Ensure all technical environment details accurately recorded and maintained Create and maintain knowledge base documents where required Provide a high level of technical expertise and end user service As an IT Technical Support More ❯

Electrical or Mechanical technical Support Engineer Remit Our client is a large electrical manufacturer based on the outskirts of Glasgow - looking for the services of an Electrical Technical Engineer, HND/HNC qualified (would consider mechanical background with a basic electrical knowledge). You would be responsible … for working within the Sales Team (internal & external) to provide technical expertise, develop solutions and support the sales process. The role involves pre-sales support working with customers to understand their needs and helping deliver technical solutions that meet those requirements. Handle post-sales support, addressing technical problems and ensuring customer satisfaction. Co-ordinate the day-to-day workload and performance within the Sales Operations Department, ensuring high standards of customer satisfaction are achieved and maintained. Principal Tasks • Collaborate with the sales team to identify customer needs and develop technical solutions. • Provide More ❯

Position Title: Technical Support Engineer Location: On-Site/Hybrid Job Type: Full-time Reports to: Engineering Manager WHO WE ARE At GPL Technologies, our mission is to provide powerful, reliable, and innovative technology services and leadership to creative companies by combining specialized industry expertise with excellence in … expand GPL's presence globally, building an elite force of technology specialists focused on empowering creatives to achieve new heights. THE ROLE As a Technical Support Engineer, you will be the first point of contact for clients experiencing IT-related issues. Your role involves troubleshooting and resolving basic … technical problems, escalating more complex issues, and providing excellent customer service. This is a position for someone with a passion for technology, strong problem-solving skills, and a desire to grow in the IT industry. You will work remotely, providing support via phone, email, and a ticketing system. More ❯

Technical Support Engineer - Refrigeration Are you a Refrigeration Engineer looking to get off the tools? My client supplies refrigeration equipment to some of the UK's largest commercial organisations. Due to growth and the release of new refrigeration products, they are looking to employ a Refrigeration Engineer for … the position of Technical Support Engineer, working with the Technical Director. The role will involve providing technical support to engineers, installers and clients. Office based with some travel to sites when required This is suitable for Refrigeration Engineers at all levels as my client will … and small M&E companies, manufacturers and suppliers of heating, ventilation, air conditioning and refrigeration equipment. We recruit UK wide for sales, management and technical jobs. WR is acting as an Employment Agency in relation to this vacancy. More ❯

Technical Support Analyst Deeside 26,750 + Pension, Bonus and private healthcare A Technical Support Analyst is required for our telecoms client who are based in Deeside. The Technical Support Analyst will provide internal and external customer service, hardware provisioning, fault diagnostics and ongoing … external customers. Build and Provision VoIP Orders for customers. Provisioning and installing hardware. Provide product training to customers. To provide day to day product support to existing customers To be competent navigating 3rd party web portals and quick to learn technical processes. Site visits to resolve issues when … required. Provide out of hours support to customers on a rota basis (optional) Skills & Knowledge Telecoms background - knowledge of: Network hardware - PC's, Switches, Routers & Firewalls Networking TCP/IP, DNS, VPN's & Router configuration Hosted/IP Telephony systems & SIP Trunks Excellent Customer service and communication skills Affective More ❯

Technical Support Analyst Deeside £26,750 + Pension, Bonus and private healthcare A Technical Support Analyst is required for our telecoms client who are based in Deeside. The Technical Support Analyst will provide internal and external customer service, hardware provisioning, fault diagnostics and ongoing … external customers. * Build and Provision VoIP Orders for customers. * Provisioning and installing hardware. * Provide product training to customers. * To provide day to day product support to existing customers * To be competent navigating 3rd party web portals and quick to learn technical processes. * Site visits to resolve issues when … required. * Provide out of hours support to customers on a rota basis (optional) Skills & Knowledge * Telecoms background - knowledge of: Network hardware - PC's, Switches, Routers & Firewalls Networking TCP/IP, DNS, VPN's & Router configuration Hosted/IP Telephony systems & SIP Trunks * Excellent Customer service and communication skills * Affective More ❯

Technical Support Analyst Deeside £26,750 + Pension, Bonus and private healthcare A Technical Support Analyst is required for our telecoms client who are based in Deeside. The Technical Support Analyst will provide internal and external customer service, hardware provisioning, fault diagnostics and ongoing … external customers. * Build and Provision VoIP Orders for customers. * Provisioning and installing hardware. * Provide product training to customers. * To provide day to day product support to existing customers * To be competent navigating 3rd party web portals and quick to learn technical processes. * Site visits to resolve issues when … required. * Provide out of hours support to customers on a rota basis (optional) Skills & Knowledge * Telecoms background - knowledge of: Network hardware - PC's, Switches, Routers & Firewalls Networking TCP/IP, DNS, VPN's & Router configuration Hosted/IP Telephony systems & SIP Trunks * Excellent Customer service and communication skills * Affective More ❯

Job Title: Technical Support Engineer Location: Grangemouth Reporting To: Engineering Manager Job Type: Full-Time, Permanent Job Summary: We are seeking a Technical Engineer to join our team, specialising in the repair and overhaul LNG cryogenic submersible pumps. You will provide technical support, product development … input, and project coordination to ensure the efficient repair of cryogenic pumping systems used in LNG and other cryogenic applications. Key Responsibilities: Provide technical support to clients, sales teams, and field engineers regarding LNG cryogenic pumps. Assist in the design, analysis, and performance evaluation of cryogenic submersible pumps. … Collaborate with engineering teams to develop technical documentation, including manuals, specifications, and test reports. Work with CAD and simulation software to support design improvements and troubleshooting. Support product testing, validation, and commissioning processes. Liaise with suppliers and manufacturers to ensure compliance with industry standards and safety regulations. More ❯

Hybrid Energy Engineer – Technical Support (Graduate or Experienced) | Leeds | Monday to Friday, 8:30 am - 5:00 pm, mainly office-based with occasional business visits | £28,000 - £45,000, depending on experience (Graduate/Experienced) We are excited to invite applications for an engineer to join a newly … around the globe. Please note- the role necessitates travel to meet with clients, visit other locations within the UK, with also the possibility to support clients worldwide (majority being in the Europe, North America, and Middle East areas) Are you the right person for the job? Degree in Electrical … and Electronic Engineering – Undergraduate/Postgraduate Electrical and electronic engineering background Computing and programming knowledge Technical background on BESS (Battery Energy Storage Systems) and experience with hybrid energy products Proven experience in maintenance or production of hybrid energy systems is viewed favourably 2 years of experience in electrical and More ❯

We're looking for a Technical Support Engineer to join our growing team and play a pivotal role in ensuring an exceptional customer experience. In this role, you’ll be the first line of support for our SaaS platform—diving deep into technical challenges, working across … teams, and providing smart, timely solutions. Your insights will directly influence product quality and customer satisfaction. What You’ll Be Doing Provide first-response technical support through our helpdesk, delivering prompt, effective assistance to end users. Troubleshoot, analyze, and replicate issues to determine root causes and escalate when … Partner closely with Engineering, QA, and Product to resolve complex product-related issues. Maintain and enhance internal and customer-facing documentation. Track and communicate technical updates and product improvements to the wider team. Share user feedback and technical insights to support product development and customer experience initiatives. More ❯

Senior Technical Support Engineer - Generator About the Role Location : United Kingdom, Newcastle upon Tyne (Office/Site only) Company : Siemens Energy Limited Organization : Gas Services Business Unit : Service Europe & Africa Employment Type : Full-time Experience Level : Experienced A Snapshot of Your Day As a Senior Technical Support … performance and reliability of Siemens generators and auxiliary systems. Your day may involve collaborating with internal teams and the global engineering network, providing expert technical advice, authoring work scopes and reports, and preparing for outages. You'll also visit customer sites to support fault-finding, maintenance, and upgrades … contributing to a sustainable energy future while advancing your own technical expertise. How You'll Make an Impact Provide expert technical support for Siemens generators and auxiliary products. Develop and author technical reports, work scopes, and test procedures to support product development and operations. Collaborate More ❯

Are you passionate about technical leadership? If so, we have a remarkable opportunity for you! Based in the vibrant city of Dubai, but with the flexibility of a global reach, our client is a leading entity specialized in FinTech solutions and pioneering technology. We're on the lookout for … Head of Technical Support for a global technical support team to foster a culture focused on customer obsession and excellence. Deliver exceptional support experiences that enhance customer satisfaction and loyalty. What your responsibilities will include: Take charge of daily operations, ensuring SLAs, KPIs, and quality … standards are met, while continuously refining support processes for greater efficiency and impact. Use tools like Zendesk, Jira, Klaus, and Workforce Management to streamline workflows and drive results. Leverage data and analytics to uncover trends, measure performance, and make informed decisions that optimize support operations. Harness the power More ❯

an ambitious and self-motivated individual with a positive attitude and a strong collaborative mindset. We're looking for a talented customer service-focused Technical Support Engineer who is ready to get their hands dirty. The Support Team is fast-moving and tight-knit; the role requires … a team player. What You'll Do: Providing live phone, email, and chat support for clients, users, and partners using our technology Responding to customer inquiries in a timely and professional manner Keeping client information up to date and organized in CRM Diagnosing and resolving technical support issues Troubleshooting & escalating deeper technical support issues after the initial investigation Improving processes & documentation in order to reduce the support burden What We're Looking For: 2+ years experience as a Support Engineer or Customer Support related role Proven ability to work as part More ❯

Technical Engineer Masonry Support Systems Job Title: Technical Engineer Masonry Support Systems Job reference Number: 514331-4860-2558 Industry Sector: Masonry Support, Stone Support, Lifting Systems, Fixing Systems, Anchoring Systems, Brickwork Support, Restraint Systems, Precast Concrete, Faade, Glass Facades Fixings, Sub-Contractors, Main … Structural Engineer, Engineering Location: Marlow or surrounding areas Remuneration: £35,000 - £40,000 + bonus Benefits: Full Comprehensive Benefits Package The role of the Technical Engineer Masonry Support Systems will involve: Senior Technical Engineer position dealing with a high quality range masonry support systems Managing projects … from tender through to completion Production of GA layouts and sections, manufacture and setting out drawings Responding to technical enquiries from customers and liaising with suppliers to obtain further technical literature where required Read technical drawings provided by architect, faade and structural engineers drawings, liaising directly with More ❯

Technical Support Engineer (CCTV, Gates, Security) Competitive Salary (DOE) + Full Technical Training + Career Progression + Pension + 29 Days Holiday + Early Friday Finish Office based role, commutable from Leeds, Bradford, Huddersfield, Wakefield and surrounding areas. Are you from an Engineering or Technical Support … background within the Security, Gates, CCTV or similar industry looking for an office based role within a well renowned company who will provide full technical training, offer great career progression opportunities and will harness your skillset as a specialist within their internal sales team? This is a great opportunity … to join a family orientated business who will support your professional development with full industry training, offer a flexible working environment and give you the opportunity to further progress your career. This company are well established and considered specialists within their industry, they have amassed a strong reputation for More ❯

Technical Support Engineering Director - Cybersecurity Lisbon, Portugal Date posted: Mar 07, 2025 Job number: Work site: Up to 100% work from home Travel: 0-25 % Role type: People Manager Profession: Technical Support Employment type: Full-Time Overview With over 17,000 employees worldwide, the mission of … and help us build a future where customers achieve their business outcomes faster with technology that does more. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by … we actively work to secure every digital experience of our customers through industry-leading customer support. This is for an M2 job leading our support teams in EMEA delivering support for Threat Protection, products under the Microsoft Defender brand. It is a regional focused M2 role with global More ❯

Job Purpose: To provide Technical Support to customers and distributors, delivering the highest of quality responses within agreed time frames. To create test schedules, plans and reports for new and existing security products manufactured by Hanwha Vision. Job Context: Reporting to Head of Technical Direct Reports: None … Key Responsibilities: Provide timely and accurate advice and support via phone, email, remote connection and face to face to all customers/distributors/users Effectiveness in understanding problems and making timely, practical decision. Follow up on open tickets and ensure customers are kept up to date at all … times with the progress Maintain and develop the companies adopted CRM system ensuring all data relating to customers and support tickets is accurate and always up to date To provide a high level of technical support to customers and associated service facilities. To accurately log all customer More ❯

Bloomberg Technical Support Specialist (Japanese Speaker) - Financial Solutions Location: London Business Area: Sales and Client Service Ref #: Description & Requirements Bloomberg's Technical Support specialists are the very best in global front line support. We are responsible for supporting Bloomberg's variety of products and services … across multiple connectivity mediums. We are a high-profile team that requires the best in technical troubleshooting. What's The Role? As a Technical Support Specialist, you will provide both new and existing Bloomberg clients with platinum technical service. You'll offer sophisticated technical skills … service to our customers. If you wish to be involved in an exciting, fast-paced opportunity that allows you to fully utilize your communication, technical, and troubleshooting skills while gaining insight into the global financial markets - then this may be the opportunity for you. We'll Trust You To More ❯

Technical Support and Operations Engineer | SaaS/Software Consulting A specialist construction cost engineering practice with expertise in civil engineering and infrastructure is looking to hire a Technical Support and Operations Engineer to join the company in Manchester. About the Role: As a Technical Support and Operations Engineer, you'll be the bridge between our clients and our technical expertise. You'll not only resolve complex issues but also contribute to the continuous improvement of our systems and processes. Your work will directly impact client satisfaction and the overall efficiency of our operations. … What You'll Do: Client Advocacy: Champion our clients' needs, providing top-tier support and fostering positive relationships. Collaborative Problem Solving: Work closely with cross-functional teams to diagnose and resolve technical challenges efficiently. Operational Excellence: Contribute to service management reporting, incident and problem management, and service improvement More ❯

a place to do their best work. And if that's you we would love to have you join us! Job Description As a Technical Support Engineer you will provide technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing … and debugging systems. You will be expected to respond to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or hardware, providing support to customer/users where the product is highly technical or sophisticated in nature. In this role … based in UK, you will report into the Senior Supervisor EMEA North, Remote Support. Your Responsibilities: Provide technical support to internal and external customers including end-user Operators, OEMs, Developers, System Administrators, Field Consultants, and Engineers. Create and publish knowledgebase articles. Provide exceptional customer service from start to More ❯

About the role The Technical Support Engineer Passenger Cars is responsible for providing adequate service to our customers and Service Providers in order to maximize customer satisfaction. This includes building the best-in-class regional technical capability, standard and high efficiency technical operation. Working location: Uxbridge … Hounslow, London Responsibilities : Responsible for the regional technical support in the UK, respond and provide technical solutions quickly through service portal, remote diagnostics and onsite support; Regional regular visit, organize meeting, workshop and other activities with regional partners and headquarter to continuously improve regional technical capability; Organise and carry out onsite technical training for new product launch, level training program and on-the-job training program in accordance with relevant stakeholders; Collect and report information for typical fault tendency, latest and critical fault, and promote instant solution of quality problems; Development and release More ❯