1st Line TechnicalSupport Agent Brief Overview of role/project: We are looking for someone with a flexible, dynamic, can-do attitude, working in a fast-paced environment, join a friendly and collaborative team, to be our first point of contact for the customer related support activities. A 1st Line TechnicalSupport Agent to add value to an existing technically diverse team of engineers, with a right 1st time attitude, with an attention to detail is a must. Can you be clear concise when engaging the customers, updating the customer efficiently in a … prompt manner and own technical issues through to resolution. A standard day can include liaising directly with on-site engineers to assist them in resolving faults, triage of incidents to support a prompt resolution and be a key player in communications to the end customer. For the successful more »
Feltham, London, United Kingdom Hybrid / WFH Options
French Selection UK
FRENCH SELECTION UK German speaking TechnicalSupport Advisor Salary: up to £29,500 p.a. (Depending on experience) + Bonus + Excellent benefits Location: Feltham Ref: 4191TG Full time permanent position Working hours Mon-Thurs 8am 5pm, Fri 8am 3pm Hybrid working system* - 2 days in the office/… Company: Our client is a multinational tech company who develop, manufacture and sell IT products on a global scale Main Duties: To assist and support Customers with technical questions and problems while providing outstanding customer service The Role: - Respond to technical enquiries from distributors, resellers and end … recording these findings for in house research. - Keep up to date on products - Ensure all correspondence is recorded and kept up to date - Escalate technical customer issues as needed to the relevant departments - Attend regular staff meetings and provide reports as needed The Candidate: - Fluent in German (written & spoken more »
EHV TechnicalSupport About the Role: Our esteemed client is seeking a dedicated EHV TechnicalSupport to join their team. This role is essential for ensuring quality assurance and compliance in new EHV installations. The successful candidate will work closely with the design team during the … design stage and support the operational project teams during the installation stage. Key Responsibilities: Collaborate with the design team to analyse products and systems during the design stage. Supervise the installation of cables. Monitor and audit cable and jointing teams to ensure compliance and quality standards. Conduct pre-works more »
IT TechnicalSupport/Software Development - Warwickshire £40,000pa to £50,000pa + Benefits inc PRP Bonus, Pension, Private Health Care, Death in Service, 26 Days Holiday INFRASTRUCTURE: End-User Support for PCs, Mobile & Hand-Held Devices, Tablets, MS Applications, Office 365 Administration, Windows 2019 Servers, VMware … MySQL and MSSQL Renowned, privately owned UK specialist manufacturer of automotive products with an 80+ year history, is seeking a committed and motivated IT TechnicalSupport Analyst. Additionally, any applicants who possess Web Development Skills to assist in the support of internal and external web pages will … be highly desirable Your Key/Essential Responsibilities: Be the first point of contact for End-User Support for PCs, Mobile & Hand-Held Devices, Tablets MS Applications, Cloud Azure, O365, Active Directory, SQL, Endpoint Assist with Helpdesk, Ticket Management, Issue Escalation & Issue Resolution Windows Server Support & Configuration up more »
Harrow, London, United Kingdom Hybrid / WFH Options
83zero Limited
83zero is partnering with a growing IT Solutions Provider who is looking for a German Speaking TechnicalSupport Engineer to join their team on a remote basis in the UK. Our client is an independent organisation, who specialise in providing IT solutions across the world. We're looking … for individuals from a technical background, who have pre-sales experience or are interested in breaking into a full Technical Pre-Sales role. Your Responsibilities Providing technical presales support by telephone, email and online assistance . Working on projects, performing scoping, sizing and planning on technical requirements. Attending joint onsite/remote meetings and conference calls to help with technical queries. Performing online training, demonstrations and webinars. Creating and running hands-on technical workshops, attending exhibitions and regional conferences. Assisting with the completion of tenders. Evaluating, testing and performing competitive analysis of software more »
TechnicalSupport Engineer in the HVAC sector required to provide application and pre-sales project technicalsupport for the sales team and customers EG for AHU and Heat Pumps selection and quotation… So, Do you have applied knowledge in AHUs (Air Handling units), Heat Pumps, and more »
Murray Myers Recruitment is currently collaborating with a renowned company in their pursuit of a diligent TechnicalSupport Specialist for their Customer Service and After Sales Support Department. Position: TechnicalSupport Specialist Location: Bridgnorth Employment Type: Full-time, Permanent Salary: £22,000.00-£24,000.00 per more »
TechnicalSupport Specialist: a re you a confident communicator via the telephone or email. My client is interested in people enthusiastic and determined individuals who wish to start their Technical Career. Technical Customer Support job description: Supporting clients and colleagues on the products they have more »
Greater Cardiff Area, United Kingdom Hybrid / WFH Options
Yolk Recruitment Ltd
Lead TechnicalSupport Engineer - £60,000 - £70,000 – Cardiff with WFH flexibility (2 days per week) Are you a Senior or Lead level TechnicalSupport Engineer with a background in Networking/Infrastructure/Storage looking for something new? I’m working with an exciting business … who are looking to expand its award-winning engineering team that prides itself on delivering first-class support and service to their customers. This role will encompass a range of responsibilities, involving both software and hardware proficiencies across storage technologies, server maintenance, and network configuration. This is what you … ll be doing: Duties will include configuration, testing, providing support from initial troubleshooting to advanced levels, and occasional customer training. service procedures, policies, and standards. functionality and resolving issues by upgrading both cloud and on-premise systems. scripts to automate routine tasks. an involvement from an architectural view and more »
Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
yolk recruitment
Lead TechnicalSupport Engineer - £60,000 - £70,000 - Cardiff with WFH flexibility (2 days per week) Are you a Senior or Lead level TechnicalSupport Engineer with a background in Networking/Infrastructure/Storage looking for something new? I'm working with an exciting business … who are looking to expand its award-winning engineering team that prides itself on delivering first-class support and service to their customers. This role will encompass a range of responsibilities, involving both software and hardware proficiencies across storage technologies, server maintenance, and network configuration. This is what you … ll be doing: Duties will include configuration, testing, providing support from initial troubleshooting to advanced levels, and occasional customer training. Formulating service procedures, policies, and standards. Enhancing functionality and resolving issues by upgrading both cloud and on-premise systems. Create scripts to automate routine tasks. Having an involvement from more »
Saffron Walden, Essex, Little Chesterford, United Kingdom Hybrid / WFH Options
Polytec Personnel Ltd
9am until 5:30pm (Monday to Friday) Salary: £23,000 to £27,000 Job Reference: 35265 Polytec are looking for an enthusiastic 1st Line TechnicalSupport person, fluent in both English and French, for our client based just outside Saffron Walden. You will deal with front line enquiries … you will work from home to cover a late shift from 3:30pm until midnight every third or fourth week. Responsibilities: * 1st Line IT Support for all incoming support enquiries * Troubleshooting basic areas of the company platform * Work with customers on live chat, e-mail, telephone and ticketing … services ensuring the best level of service possible * Incoming enquiries ensuring they are communicated to relevant teams * Escalate issues to 2nd Line and Technical Pre-Sales Team as necessary * Deliver handovers between the global 1st Line TechnicalSupport Team. Requirements: * IT experience in a work environment * An more »
Engineering TechnicalSupport (Office) £40,000 - £50,000 Per Annum + Training + Progression + 10% Bonus Monday - Friday, 40 hours Daventry Commutable from Rugby, Northampton, Banbury, Southam, Towcester Do you have experience servicing electro-mechanical machinery or within a remote technical troubleshooting position? Are you looking … Are you seeking great work-life balance, an excellent benefits package and financial progression opportunities? Due to growth, my client is looking for a TechnicalSupport executive to join their skilled team. The company are a highly respected global manufacturer of specialist CNC machinery, and they are able … to provide a genuine platform for growth and development. The successful candidate will provide first-line support to customers and field-based engineers, which could range from assisting with software queries, through to troubleshooting urgent mechanical, electrical, and pneumatic breakdowns. The role offers great work-life balance hours and more »
For our Sales & Marketing Department, we are recruiting our Customer TechnicalSupport Manager (CST Manager) to provide technicalsupport for our customers, local sales team and the other internal stakeholders (Plants). Reporting to the Head of CTS, the CST Manager based in the UK will … be responsible for: Maintain the relationship with customers with high level of communication Tackle technical issue in partnership with Machines manufacturers and internally with R&D, Quality and sales team, Maintain a high knowledge on our customers manufacturing process and machines, Find solutions to adapt our products to our … customers technical constraints, Implement if necessary and follow up their production changes, Provide support to our local sales team and R&D department , Take part of the plant quality improvement, Take an active part of new products launching, Profile A technical qualification, A high mechanics background ideally more »
sponsorships can be offered for this position. Who We Are: As the global leader in third party maintenance, our 2500 Park Place Associates provide support to 21,000+ customers in more than 154+ countries. We are proud to service 90% of Fortune 500 companies and 40% of Forbes … and private medical insurance including dental 4x Life assurance Fitness reimbursement Access to Employee Assistance Program The HPE Senior Advanced Engineer provides level three technicalsupport on data center equipment and possesses specific original equipment manufacturer (OEM) product knowledge of server, storage, or network equipment. A “customer first … the senior advanced engineer is responsible for completing research reviewing and approving all relevant documentation and leading an NPI process for the release and support of new products to our third-party maintenance portfolio. What you’ll be doing: Provide remote HPE L3 technicalsupport to field more »
sponsorships can be offered for this position. Who We Are: As the global leader in third party maintenance, our 2500 Park Place Associates provide support to 21,000+ customers in more than 154+ countries. We are proud to service 90% of Fortune 500 companies and 40% of Forbes … and private medical insurance including dental 4x Life assurance Fitness reimbursement Access to Employee Assistance Program The HPE Senior Advanced Engineer provides level three technicalsupport on data center equipment and possesses specific original equipment manufacturer (OEM) product knowledge of server, storage, or network equipment. A “customer first … the senior advanced engineer is responsible for completing research reviewing and approving all relevant documentation and leading an NPI process for the release and support of new products to our third-party maintenance portfolio. What you’ll be doing: Provide remote HPE L3 technicalsupport to field more »
Job Title: Senior TechnicalSupport and Infrastructure Engineer Salary: £36,000 - £40,000 per annum Location: St Albans Contract: Permanent, Full Time Hours: Monday to Friday, 9am – 5.30pm COMPANY PROFILE An exciting opportunity has arisen to work for our well-established client based in St Albans, specializing in … IT Software solutions. They are currently seeking a dedicated Senior TechnicalSupport and Infrastructure Engineer to join their innovative team. SKILLS & QUALIFICATIONS Exceptional customer focus with the ability to thrive in a fast-paced environment Analytical mindset for effective diagnostic and troubleshooting activities Proficient verbal and written communication … infrastructure and security Knowledge and proficiency in Virtualization, High Availability, Load Balancing, and Disaster Recovery Desirable certifications such as CCNA and CISSP Experience in technical documentation RESPONSIBILITIES Design comprehensive end-to-end solution architectures for client implementations Provide 2nd and 3rd line support to customers, ensuring timely resolution more »
WEST NORFOLK AND BOROUGH OF KING’S LYNN COUNCIL TechnicalSupport Officer Salary between £25,284 and £29,460 per annum Based at Kings Court Council Office. If you are looking for a wide and varied technicalsupport role, we have the perfect opportunity for you … to join our Planning and Environment Support Team. We need you to support the Planning service including for; receipt, validation and recording of a variety of planning and other applications; general enquiries and advice; preparation of planning committee agendas; assisting in the processing of land charge searches; appeal more »
TechnicalSupport Manager (MSP) - £40,000 + on-call/call out fees Middlewich An award-winning MSP possessing over 20 years experience covering the North West, are looking for a TechnicalSupport Manager with a broad knowledge of Windows Server, Virtualisation and Networking & Security to … join the experienced team. This role is ideally suited to a proficient Senior IT Support Engineer with some leadership experience and a breadth of technical experience, preferably gained from a similar MSP environment, who importantly would be confident talking solutions and specifying ideas to customers and liaising with more »
Exciting Opportunity in Technical Sales Support! Are you ready to leverage your technical expertise and sales acumen in a dynamic environment? Our esteemed client located in the vibrant city of Liverpool, is seeking a talented Technical Sales Support professional to join their innovative team. Key … Responsibilities: Provide technicalsupport to sales teams and clients, offering insights into product specifications and applications. Collaborate cross-functionally to develop customized solutions and proposals aligning with client requirements. Assist in crafting sales presentations, technical documentation, and marketing collateral. Conduct product demonstrations and training sessions for clients. … Address inquiries and resolve technical issues promptly and efficiently. Engage in field sales activities to support business development initiatives. Requirements: Bachelor's degree, preferably in food manufacturing or a related field. Functional knowledge of food manufacturing processes, with familiarity in technical bakery and New Product Development (NPD more »
diversity and releases potential to advance humanity. Overview The role will be based in our offices at Chandlers Ford, Hampshire. As a Tech Services Support Engineer, you will assist with technicalsupport via the telephone, upload software via production, evaluate and repair laptops and also RMA returns. … can expect: A starting salary of £20,000 rising to £22,000 per annum after successful probation (six months). A flexible working environment. Support and training. Before you go: We believe that diversity and inclusion bring benefits to the business and that people work better when they can … approach to discrimination on any of the protected grounds in the Equality Act 2010. You may also have experience in the following: Engineer, Desktop Support Technician, Network Support Engineer, Field Service Technician, Solutions Support Specialist, Support Operations Engineer, Application Support Analyst, Client Services Engineer, Product more »
Warrington, England, United Kingdom Hybrid / WFH Options
RedRock Consulting
TechnicalSupport Engineer/Desktop Support Analyst x 2 - Warrington/Hybrid - Immediate Start! Salary: £28,000 - £34,000 + Hybrid + Good Benefits Package A leading organisation with offices throughout the globe requires 2nd Line IT Support Engineers/Desktop Support Analysts to join … its growing support function. This is an excellent opportunity to join a collaborative and close-knit IT team that are spread across the UK, where you will enjoy a great working environment, strong learning culture and have the opportunity to become a key part of a supportive and collaborative … Office 365. Strong knowledge of PC hardware coupled with the ability to set up, configure, and rebuild workstations. Experience of providing onsite/remote support, prepping and installing equipment for new starters, software and hardware installs and troubleshooting network issues and patching Excellent customer relationship, communications and interpersonal skills more »
Birmingham, England, United Kingdom Hybrid / WFH Options
InterQuest Financial Markets
We are currently recruiting for a TechnicalSupport Analyst based in Birmingham who will focus on our client's workplace enhancement platform, understanding user queries, performing root cause analysis to triage and classify reported issues which could be software or hardware related. You will need an analytical mindset … and a desire to gain a breadth of both functional and technical knowledge across both software and hardware platforms. Location: Birmingham Length: Permanent, full-time Environment: 50% hybrid working Responsibilities: Performs appropriate triage activities to support response within service level agreements. Ensures timely and accurate updates to support tickets. Responsible for ensuring any issues or concerns with support service levels are escalated in a timely manner to enable action and resolution. Provide feedback to update, maintain and create relevant support guidelines and knowledge base, processes and procedures which contribute to improving the customer experience and more »
Hoddesdon, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Intellect UK Group Limited
TechnicalSupport Consultant BI/Reporting/ERP BI Tools Reporting/Relational Databases - Data Warehousing Have you ever wanted to work for a top organisation providing business intelligence solutions for industries such as Aerospace & defence, financial, pharmaceutical, Healthcare and government bodies around the world? The company based … after a training and bedding in period. ***They will also consider fully remote for Cyberquery/Cyberscreen experience*** The successful candidate will be: -Providing support to customers and assisting with software installations and configurations across various platforms. -Managing the full life cycle of business intelligence and reporting projects for … this sounds like the role for you then send your CV through now for more information and a chance at interviewing for this role. TechnicalSupport Consultant BI/Reporting/ERP more »
The role will be based in our offices at Chandler’s Ford, Hampshire. As a TechnicalSupport operative, you will assist with technicalsupport via the telephone. Installing software and repairing laptops. We are looking for individuals who can: Install and test software into laptops and … can expect: A starting salary of £20,000 rising to £22,000 per annum after successful probation (six months). A flexible working environment. Support and training. more »
TechnicalSupport Administrator (Full Industry Training) £20,000 - £25,000 + Great Training Available + Huge Progression + 32 Days Holiday Office based in Ilminster. Commutable from Taunton, Yeovil, Crewkerne, Taunton, Chard and surrounding areas. Are you from an Admin or Customer Service background looking to join a … renowned and growing company, where You will work alongside a close-knit team who will offer you opportunities to develop your technical knowledge through great training and also give you access to huge progression potential? On offer is a role where you can truly make a difference within a … for a variety of Commercial and Industrial companies. Due to their continued success, they are expanding their team and looking to take on a TechnicalSupport Administrator, who they will invest in through fantastic training and company benefits. This is a Monday to Friday office based role. You more »