March 2025 TechnicalSupport Specialist A bit about us At Gamma, we're more than just a leader in Unified Communications as a Service (UCaaS) - we're a dynamic, forward-thinking team revolutionizing the way businesses connect and communicate. We provide voice, data, and mobile solutions to businesses … and be part of a company that celebrates inclusivity and fresh ideas. Who are we looking for? We're on the hunt for a TechnicalSupport Specialist to join our Customer Operations team. This is a key frontline role where you'll be the go-to person for … our partners, ensuring they can seamlessly service and support their customers. If you're a problem-solver with great communication skills and a passion for delivering outstanding customer service, we'd love to hear from you! What will you be doing day-to-day? Providing expert technicalsupportMore ❯
The TechnicalSupport Specialist (Integrations) is essential to our Support team and Global Revenue Organization, partnering with prospects and clients to drive successful deployments across FloQast's vast integration ecosystem. This role directly engages with our customer's IT, Financial System Admins, and other end-users, consulting … and more. This team player collaborates closely with Sales on late-stage opportunities, Professional Services and Partnerships on implementations, post-launch Account Management and Support teams on day-to-day customer issues and system migrations, and R&D on troubleshooting and go-to-market for new integrations. Visa sponsorship … to recreate break/fix scenarios, test new configurations, and gather screenshots for both customer-facing and internal documentation; Maintain/update FloQast's technical guides for third-party integrations, and author documentation when necessary for go-to-market of new integrations; Write regular expressions to parse file names More ❯
Join Our Team as a Junior TechnicalSupport Engineer (Infrastructure) Location: Liverpool, L33 Salary: Competitive, £24-28k DOE. Contract: Full-time, permanent Are you passionate about technology and customer service Do you thrive in a fast-paced, collaborative environment Join Curveball Solutions, a growing IT Managed Services … Provider, as a Junior TechnicalSupport Engineer and be part of our exciting journey into 2025 and beyond! Why Join Us At Curveball Solutions, we're more than just an IT providerwe're a trusted partner for small-to-medium businesses across the North-West. Having successfully transitioned … into the MSP space, we're expanding our technicalsupport team to continue delivering exceptional customer experiences. If you're ready to take the next step in your career, this is your chance to grow, innovate, and make an impact. What You'll Do: Be the first line More ❯
Internal Technical Sales Engineer Industrial Electrical Control & Automation Negotiable Salary Package, Pension, and other benefits. Our Client has a requirement for an Internal Sales Engineer with experience in Electrical control and automation to provide sales and technicalsupport to the external customer base, whilst developing and maintaining … connection systems, industrial data comms enclosures, sensors, and possibly ATEX equipment. As the Internal Sales Engineer you will respond to and handle all product technical enquiries. You will be required, with training, to understand and be familiar with the full product range with the ability to offer alternatives if … judge the competitive situation needed to win the order whilst being mindful of profitability. In order to perform this role successfully you will need technical electrical knowledge, there is flexibility on the qualification if you can illustrate your knowledge, product applications knowledge and commercial awareness. The ideal candidate may More ❯
Job Responsibilities To provide TechnicalSupport to customers and distributors, delivering the highest quality responses within agreed time frames. To create test schedules, plans, and reports for new and existing security products manufactured by Hanwha Vision. Skills & Experience Requirements Provide timely and accurate advice and support via … to date at all times with the progress. Maintain and develop the company's adopted CRM system ensuring all data relating to customers and support tickets is accurate and always up to date. To provide a high level of technicalsupport to customers and associated service facilities. … on site and create site visit reports. To utilise test equipment to replicate customer configurations for testing/troubleshooting purposes. To provide on-site support to customers and end users as required. To attend customer sites and assist with live site technicalsupport and troubleshooting as required. More ❯
Cottingham, North Humberside, North East, United Kingdom
Quickline Communications
TechnicalSupport Manager We're Quickline, and we believe everyone deserves great internet—whoever you are, wherever you live. That's why we're bringing lightning-fast broadband to the places others leave behind. We're looking for a TechnicalSupport Manager to lead our 1st … line support team, making sure customers get fast, effective help with broadband, Wi-Fi and VoIP issues. You'll spot trends, escalate network problems, manage outages, and improve the support journey across phone, email, chat, and self-service. This role is based onsite at Willerby, Hull. Here's … why you'll love this role… - You'll lead and develop our 1st line tech customer support team, making sure every customer gets fast, effective help when they need it most. - You'll own our outage management processes—keeping customers informed and connected, even when the unexpected happens. - You More ❯
east yorkshire, yorkshire and the humber, united kingdom
Quickline Communications
TechnicalSupport Manager We're Quickline, and we believe everyone deserves great internet—whoever you are, wherever you live. That's why we're bringing lightning-fast broadband to the places others leave behind. We're looking for a TechnicalSupport Manager to lead our 1st … line support team, making sure customers get fast, effective help with broadband, Wi-Fi and VoIP issues. You'll spot trends, escalate network problems, manage outages, and improve the support journey across phone, email, chat, and self-service. This role is based onsite at Willerby, Hull. Here's … why you'll love this role… - You'll lead and develop our 1st line tech customer support team, making sure every customer gets fast, effective help when they need it most. - You'll own our outage management processes—keeping customers informed and connected, even when the unexpected happens. - You More ❯
career to the next level? Our client is on the lookout for a dynamic and skilled Third Line Network Engineer to join their vibrant support team! If you are passionate about providing exceptional technicalsupport and thrive in a fast-paced environment, this could be the perfect … golf etc if you wish to join in A brilliant on boarding process to set your Career objectives Monthly 1-2-1's to support you Bi-annual reviews to acknowledge your contribution, strengths and any development areas Annual pay reviews Career development The opportunity to work with cutting … edge technology As a Third Line Network Engineer, you will be at the forefront of our client's technicalsupport operations. Your role will include: Providing expert-level technicalsupport and troubleshooting for network issues. Collaborating with other technical teams to resolve complex problems. Ensuring More ❯
market harborough, midlands, United Kingdom Hybrid / WFH Options
Paynt
our vision, we’re seeking talented individuals to join us on our ambitious journey. Who We’re Looking For We are looking for a TechnicalSupport Specialist who is an expert in financial technology and will ensure our merchants with exceptional and timely technical support. Your regular … while you're onboarding and going through training, you'll work 9:00–17:30 to help you settle in and get all the support you need. What You’ll Do Provide technicalsupport to Paynt merchants and partners via tickets, emails and phone. Implement medium to … high complexity solutions related to e-commerce platforms, transactions, plugins and integrations according to agreed SLA and standards. Manage technical onboarding of new merchants for the company. Maintain communication with third-party vendors. Responsible for maintaining up-to-date documentation for applications, and system configurations, providing detailed insights for More ❯
Country: United Kingdom Location: TCUK Plymouth, Porsham Close, Belliver Industrial Estate, Plymouth, Devon PL6 7DB UK Role: TechnicalSupport Engineer Contract type: Full time, permanent Carrier Residential & Light Commercial (CRLE) now has an exciting opportunity for a confident, self-starting engineer to join the technical team in … Plymouth, Devon, UK. The main goal for the role is to provide technicalsupport for Toshiba branded range of Heat Pump products for our European customers including the UK. We welcome applications from both experienced engineers and postgraduate engineers with either an electrical, mechanical, or communication background, who … with the installation and commissioning of heat pumps, including help on selection and commissioning of control devices (BMS). Providing pre and post-sales technicalsupport to our European and UK customers, covering all Heat pump products (VRF, LC Residential, Air 2 Water). Preparing and presenting technicalMore ❯
Italian and Spanish speaking TechnicalSupport Engineer Location: Watford Salary: up to £50,000 per annum plus benefits Ref: 8147TE Company Profile: A well-established and award-winning company with international operations. Main Duties: To provide first line technicalsupport and diagnose electrical or mechanical faults. … The Role: To provide first line technicalsupport and remote fault diagnosis. To provide initial assessment, identify faulty parts or systems and react accordingly. To organise visits from specialised field engineers depending on the fault. To order replacement parts and ensure timely delivery. To escalate enquiries when required … and complete all necessary documentation. To log the support case and keep the client and system up to date on the process. Candidate's Profile: Fluent in Italian AND Spanish (written and spoken) - Essential. Previous experience in electrical or mechanical engineering within the print industry - Essential. Knowledge of electrical More ❯
Transparency in Cybersecurity: OPSWAT's Approach to File Security & Threat Detection Senior Joint Professional Services - TechnicalSupport Engineer Protecting the World's Critical Infrastructure OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector … in protecting the world's critical infrastructure and securing our way of life. The Position OPSWAT is seeking a Senior Joint Professional Services and TechnicalSupport Engineer to join our Global Customer Experience team, supporting customers in the UK. This role involves coordinating with the global Support team to respond to technical queries, resolving issues efficiently, escalating bugs to R&D, and managing patches or upgrades. The engineer will also implement OPSWAT products, advise on best practices, transfer knowledge on administration, and promote other OPSWAT solutions. Additionally, the role includes mentoring team members, improving supportMore ❯
TECHNICALSUPPORT ENGINEER BROWNHILLS 37,000 - 40,000 Monday Friday - 37 hours a week (Early Finish on Friday) A leading Manufacturer of products for the construction and manufacturing industry are currently looking for a TechnicalSupport Engineer. This is a newly created role within the business … production. Working alongside a Product Development Engineer, you will be responsible for more of a customer focus by supporting the internal sales team with Technical advice and guidance but also externally to customers and contractors. Role Description Detailed understanding of and the ability to interpret technical drawings Provide … support to the Product Development Engineer with the day-to-day operations of the Technical Department including responding to customer technical enquiries Be involved with leading the research and development of new and exciting products The preparation of tool drawings for CNC cutting Skills and Qualifications Background More ❯
IT Infrastructure TechnicalSupport Location: Ruislip, Hybrid (3 days a week onsite) Salary: Competitive Job Type: 12-month Fixed Term Contract (FTC) with potential for extension or permanent position A new exciting opportunity has become available for an IT Infrastructure TechnicalSupport to join on a … Introduce and integrate new technologies into existing data centre environments. Perform routine audits of systems and software. Manage backups and restores as required. Address technical queries and assist users. Document the configuration of the computing and networking infrastructure. Troubleshoot reported problems. Tune system and network performance to ensure optimal … Competitive salary package. Hybrid working model, allowing flexibility. Opportunity for contract extension or permanent conversion based on performance. To apply for this IT Infrastructure TechnicalSupport position, please submit your CV to be considered immediately. More ❯
Ruislip, London, United Kingdom Hybrid / WFH Options
Reed Technology
IT Infrastructure TechnicalSupport Location: Ruislip, Hybrid (3 days a week onsite) Salary: Competitive Job Type: 12-month Fixed Term Contract (FTC) with potential for extension or permanent position A new exciting opportunity has become available for an IT Infrastructure TechnicalSupport to join on a … Introduce and integrate new technologies into existing data centre environments. Perform routine audits of systems and software. Manage backups and restores as required. Address technical queries and assist users. Document the configuration of the computing and networking infrastructure. Troubleshoot reported problems. Tune system and network performance to ensure optimal … Competitive salary package. Hybrid working model, allowing flexibility. Opportunity for contract extension or permanent conversion based on performance. To apply for this IT Infrastructure TechnicalSupport position, please submit your CV to be considered immediately. More ❯
share this journey with us. For us, hybrid means being in the office together on Mondays, Wednesdays, and Thursdays. About the role As a TechnicalSupport Engineer, you will be the frontline of customer interactions, ensuring a seamless experience for users by troubleshooting and fixing issues, resolving inquiries … closely with internal teams to resolve customer facing issues, identify and implement root cause fixes; and you will contribute to strategic improvements to our support tools and processes. This role is suited for an individual contributor who thrives in a fast-paced environment and enjoys problem-solving. What will … you be doing? Investigating and resolving technical issues with our product for our customers, escalating complex cases when necessary. Implementing fixes for issues, working alongside product engineering where necessary. Proactively identifying and implementing features across our platform to increase the ability for customers and our support engineers to More ❯
join a friendly team within a busy company has arisen. They are looking for a dedicated individual to fill the position of Customer Care TechnicalSupport Specialist. Within this position you will be providing high quality product and service support to customers and clients. Based in Bicester … the hours of work will consist of 09:00-17:00 Monday to Friday. Duties of the role Customer Care TechnicalSupport Specialist: Building relationships with customers. Advanced product and technical support. Handling technical escalated customer complaints and problem solving to gain resolution. Building knowledge regards … products and systems. Manage queries and advising customers as to best option of product to meet their needs. Updating the company CRM system Salesforce. Support with support requests stemming from social media, and the company website. Processing Orders. Using a computer-based telephone ERP system. Personal Attributes: Have More ❯
exeter, south west england, United Kingdom Hybrid / WFH Options
Cathedral Appointments | South West Recruitment
enhancing efficiency and sustainability. With a strong emphasis on customer satisfaction and operational excellence, they are looking for a proactive and detail-oriented Customer TechnicalSupport Advisor to join their growing team. The Role This role is pivotal in delivering high-quality customer support for fleet accounts … for customers, you will handle daily fleet management, coordinate with external engineers, and maintain accurate records within the CRM system. Responsibilities for the Customer TechnicalSupport Advisor: Manage a portfolio of fleet accounts, overseeing vehicle setups, customer queries, and service updates Coordinate service calls, installations, and removals with … guidance to users Handle inbound queries, log and assign cases, and build strong relationships to enhance customer satisfaction Key Skills Required for the Customer TechnicalSupport Advisor: A minimum of 12 months' experience in a customer service or support role Strong organisational skills, attention to detail, and More ❯
TechnicalSupport Engineer – Rotherham £25,000-£30,000 Are you a enthusiastic and motivated support professional ready for your next challenge? My client is seeking a TechnicalSupport Engineer to join their dynamic team. You will work as part of a skilled support and … helpdesk team, providing all levels of support, administration, and customer service to end users. This represents a chance to gain hands on experience working across both hardware and software platforms. You will be part of a forward-thinking team driving rapid growth where your skills and ambition will make … a real impact. The ideal applicant is someone who has experience across a range of tasks such as configuring IT systems, resolving support calls, dealing with technical issues, and setting up networks and cabling. You’ll be able to research and identify solutions to software and hardware issues More ❯
high-quality adhesives to customers worldwide, assisting customers with their specific bonding and sealing requirements. They are seeking a Chemist or Engineer to provide TechnicalSupport to customers, both in the UK and Europe. This is a site based role and candidates need to be located within commuting … distance from their site. This would suit either a chemist or an engineer who is able to talk confidently to customers. Responsibilities: Provide extensive technicalsupport to UK & European distributor network, via phone, email and in person, visiting distributors, training staff and attending joint customer visits Technical service projects and supportive technical data generation, developing and implementing testing programs Maintaining and populating central knowledge database for product and application information Updating, populating and maintaining the master data file Availability for site visits to support sales staff technically Manning technical helpline telephone and tech More ❯
Apply today to help us achieve our mission. Summary: We are seeking a dynamic, self-starting and results-driven Project Manager to join our TechnicalSupport team. The ideal candidate will be responsible for partnering with leaders and team members across the organization to proactively identify, plan, and … efficiency, and customer satisfaction is essential. This position must be based in the Belfast Metro area. What You'll Do: Drive projects within the TechnicalSupport organization aimed at building efficiency and enhancing the customer experience. Actively collaborate with cross-functional teams to contribute to or lead projects … are aligned with the company's strategic objectives and customer-centric approach. What You'll Need: Proven experience as a Project Manager within a technicalsupport or customer service environment, preferably with a cybersecurity and/or SaaS background. Strong understanding of project management methodologies and tools with More ❯
TechnicalSupport Team Leader Deeside £28K + Pension, Bonus and private healthcare A TechnicalSupport Team Leader is required for our Telecoms client who are based in Deeside. Main Purpose Overseeing the daily operations, ensuring efficient resolution of customer cases and swift processing of Telephony VoIP … candidate will provide leadership, maintain operational standards, and act as the key point for troubleshooting and decision-making. You will guide the team, address technical challenges, and optimise workflows to enhance efficiency and service delivery. Additionally, you will handle complex cases and escalations, ensuring smooth order fulfilment and high … will maintain a high-performance team. Responsibilities * Manage the overall workflow and priorities of the provisioning department. * Monitor team performance and provide coaching or support as needed. * Ensure adherence to company standards, policies, and service-level agreements. * Oversee the day-to-day activities of the Tech Support team More ❯
TechnicalSupport Team Leader Deeside £28K + Pension, Bonus and private healthcare A TechnicalSupport Team Leader is required for our Telecoms client who are based in Deeside. Main Purpose Overseeing the daily operations, ensuring efficient resolution of customer cases and swift processing of Telephony VoIP … candidate will provide leadership, maintain operational standards, and act as the key point for troubleshooting and decision-making. You will guide the team, address technical challenges, and optimise workflows to enhance efficiency and service delivery. Additionally, you will handle complex cases and escalations, ensuring smooth order fulfilment and high … will maintain a high-performance team. Responsibilities * Manage the overall workflow and priorities of the provisioning department. * Monitor team performance and provide coaching or support as needed. * Ensure adherence to company standards, policies, and service-level agreements. * Oversee the day-to-day activities of the Tech Support team More ❯
TechnicalSupport Team Leader Deeside £28K + Pension, Bonus and private healthcare A TechnicalSupport Team Leader is required for our Telecoms client who are based in Deeside. Main Purpose Overseeing the daily operations, ensuring efficient resolution of customer cases and swift processing of Telephony VoIP … candidate will provide leadership, maintain operational standards, and act as the key point for troubleshooting and decision-making. You will guide the team, address technical challenges, and optimise workflows to enhance efficiency and service delivery. Additionally, you will handle complex cases and escalations, ensuring smooth order fulfilment and high … will maintain a high-performance team. Responsibilities * Manage the overall workflow and priorities of the provisioning department. * Monitor team performance and provide coaching or support as needed. * Ensure adherence to company standards, policies, and service-level agreements. * Oversee the day-to-day activities of the Tech Support team More ❯
warrington, cheshire, north west england, united kingdom
Reed Technology
TechnicalSupport Team Leader Deeside £28K + Pension, Bonus and private healthcare A TechnicalSupport Team Leader is required for our Telecoms client who are based in Deeside. Main Purpose Overseeing the daily operations, ensuring efficient resolution of customer cases and swift processing of Telephony VoIP … candidate will provide leadership, maintain operational standards, and act as the key point for troubleshooting and decision-making. You will guide the team, address technical challenges, and optimise workflows to enhance efficiency and service delivery. Additionally, you will handle complex cases and escalations, ensuring smooth order fulfilment and high … will maintain a high-performance team. Responsibilities * Manage the overall workflow and priorities of the provisioning department. * Monitor team performance and provide coaching or support as needed. * Ensure adherence to company standards, policies, and service-level agreements. * Oversee the day-to-day activities of the Tech Support team More ❯