1 to 25 of 252 User Research Jobs in the UK

Workforce and Capability Division, where our mission is to equip government with the talent and insight needed to drive digital transformation and tackle future challenges. As a mid-weight User Researcher, you'll play a key role in shaping cross-government strategies through evidence-based insights and user-centred design. You'll be part of a multidisciplinary agile … team working on the Government Digital and Data Profession Capability Framework, which defines roles and skills across digital, data and technology. Your research will inform updates to this framework, ensuring it remains relevant, usable, and aligned with the needs of practitioners and departments. Your responsibilities will include; planning, designing and conducting user research activities to understand the … that support recruitment, workforce planning, and skills development. You'll work closely with content designers and policy leads to ensure our frameworks, standards and propositions are grounded in real user needs. Your work will help shape principles, policies and standards that underpin a consistent and effective approach to capability building across government. As a User Researcher you'll More ❯

experienced. Our consultants typically have at least 10 years’ experience solving complex business problems. • Handpicked high-performing teams with high empathy, trust and a mindset of continuous learning. Lead User Researcher As a Lead User Researcher , you will be responsible for setting the research strategy and leading user research activities across multiple teams or large … complex programmes. You will shape and champion a culture of user-centred design, ensuring that insights drive decision-making at every stage of service development. You will work closely with senior stakeholders, product owners, service designers and delivery teams to ensure user needs are at the heart of the service strategy and design decisions. At this level, you … will be expected to: Define and communicate the overall user research vision and strategy for programmes of work. Lead and coordinate research activities across multiple agile teams or services. Build and sustain a strong user research community of practice, providing mentoring, coaching and assurance. Influence and challenge senior stakeholders to ensure design and policy decisions More ❯

experienced. Our consultants typically have at least 10 years’ experience solving complex business problems. • Handpicked high-performing teams with high empathy, trust and a mindset of continuous learning. Lead User Researcher As a Lead User Researcher , you will be responsible for setting the research strategy and leading user research activities across multiple teams or large … complex programmes. You will shape and champion a culture of user-centred design, ensuring that insights drive decision-making at every stage of service development. You will work closely with senior stakeholders, product owners, service designers and delivery teams to ensure user needs are at the heart of the service strategy and design decisions. At this level, you … will be expected to: Define and communicate the overall user research vision and strategy for programmes of work. Lead and coordinate research activities across multiple agile teams or services. Build and sustain a strong user research community of practice, providing mentoring, coaching and assurance. Influence and challenge senior stakeholders to ensure design and policy decisions More ❯

About Maze Maze is the user research platform that helps companies build the right products faster by making user insights available at the speed of product development. In most companies, research demand far exceeds supply. Time, cost, and lack of access to expertise hold teams back. In today's AI-powered world, anyone can build a … product fast. The real challenge? Deeply understanding user needs and building the right product. That's where Maze comes in. We believe companies shouldn't have to choose between building fast and building right. Maze makes research accessible, intuitive, and fast so product teams can put user insights at the center of every decision. Our platform enables … insights that actually drive product decisions. Our AI capabilities automate the busywork and add depth and direction to the insights themselves. That's why Maze was recently named the user research platform in UX Tools' Design Tools Survey-and why we're scaling fast across industries like B2B SaaS, e-Commerce, Financial Services, Retail, and Automotive, supporting world More ❯

play a key part in their next phase of growth. You’ll be working closely with a cross-functional team and will take ownership of the UX requirements from research through to design. They looking for a UX Designer with experience in designing intuitive and interactive user interfaces for web-based applications. You’ll be responsible for enhancing … the user experience across all their products with the change to lead design, collaborate and drive alignment across the company. What will you be doing: Take the lead on the design process where you’ll own and drive the end-to-end design process starting with user research through to designs Be responsible for the user research and discovery where you’ll conduct comprehensive user research including interviews, workshops and surveys to build a deep understanding of their users goals and requirements Work closely with product managers, engineers and other stakeholders to turn business requirements and user insights into design concepts user flows and journey maps Create wireframes, mockups and More ❯

play a key part in their next phase of growth. You’ll be working closely with a cross-functional team and will take ownership of the UX requirements from research through to design. They looking for a UX Designer with experience in designing intuitive and interactive user interfaces for web-based applications. You’ll be responsible for enhancing … the user experience across all their products with the change to lead design, collaborate and drive alignment across the company. What will you be doing: Take the lead on the design process where you’ll own and drive the end-to-end design process starting with user research through to designs Be responsible for the user research and discovery where you’ll conduct comprehensive user research including interviews, workshops and surveys to build a deep understanding of their users goals and requirements Work closely with product managers, engineers and other stakeholders to turn business requirements and user insights into design concepts user flows and journey maps Create wireframes, mockups and More ❯

User Researcher - Consultant Akkodis are currently working in partnership with a leading service provider to recruit a number of User Researchers to join a leading digital team with a passion for user-centred design, critical thinking, problem solving and designing and building digital services and products. Please note this is a hybrid role (in either London, Manchester … Glasgow office) with travel to client sites required on occasion and you will need to be eligible or hold current security clearance. The Role As a User Researcher you will work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding of our clients … users. The Responsibilities * Contribute to creating better products and services that solve users' problems and meets their needs. * Lead the research for your team, suggesting the best approaches and methodologies to use to capture the right user insights. * Plan and run qualitative studies, including remote and in person interviews, observations, diary studies, concept testing and usability studies. * Use More ❯

Senior User Researcher - Agentic AI/Quantitative Research Outside IR35: £475 - £525 5 month initial contract, likely to extend ASAP Start Once a week/once every 2 weeks to London We are seeking an experienced Senior User Researcher to support a government department on a high-profile programme of work. The role will involve leading user research for the design and delivery of advanced AI/LLM-powered products and services , ensuring that accessibility, privacy, and safeguarding requirements are embedded into solutions at scale. You must either hold or be eligible for SC for this position. Key Responsibilities Lead the planning, design, and execution of user research activities for AI/LLM … powered services. Apply mixed-methods research (qualitative and quantitative) to capture user needs, behaviours, and expectations in complex, high-transaction environments. Evaluate and provide recommendations for training data collection, categorisation, and labelling from a user-centred perspective. Test and assess AI/LLM model outputs against user requirements, accessibility standards, and regulatory frameworks. Collaborate with AI More ❯

Job Description As a Senior User Experience Researcher within the business accelerator team, you will work alongside design, product, content, and engineering teams committed to creating customer-led products and services. You will play a critical role in creating useful and customer-focused products, working with stakeholders across functions and levels to have an impact at all stages of … design and product development. JP Morgan Chase continuously seeks innovative ways to attract customers, deepen engagement, and drive user satisfaction through delightful interactions with digital products and experiences. Our business accelerator teams work at the heart of new product development to design, build, and manage new consumer and business-facing products and solutions. We are part of one of … we are looking for intellectually curious and driven individuals with a demonstrated passion for creating compelling B2B products and services for our customers. We are looking for a Senior User Experience Researcher to join us. In this role, you will be working alongside design, product, content and engineer committed to creating customer-led products and services. You will play More ❯

work, and strong integrity. In return we are committed to supporting you in discovering the most fulfilling career journey possible-and unlocking your potential to advance the world. The User Experience Center of Expertise (UX CoE), within Global Services (GS), provides corporate support to internal business areas such as Finance, Legal, HR, Marketing and IT. This diverse team of … in short, the backbone of BCG. What You'll Do As a senior member of BCG's Global IT UX Center of Excellence (CoE) , you will lead and elevate user research across the firm's digital product ecosystem. Your mission is to define and execute a forward looking UX research strategy that shapes the design of next … AI technologies, you will enhance the consulting lifecycle, improve productivity, and create a distinct competitive advantage for BCG and its clients. You are a creative, strategic, and hands on Research Leader - passionate about crafting intuitive, impactful, and AI augmented user experiences. Through a strong advocacy for user centred design, you will balance innovation with practicality and measurable More ❯

of being the leading Translation Management System for enterprises. Responsibilities Lead UX vision, function, define UX strategy, design processes and style guides ensuring design consistency, lead all design and user experience initiatives Lead, mentor and grow a team of Product designers; foster a collaborative and feedback-rich design culture Partner closely with Product, Marketing, Customer Success and Development team … to create and deliver user-centric experiences that are engaging, innovative and support our product and business objectives Hands-on production of designs, wireframes, prototypes to communicate design intent Communicate UX vision, plans and objectives to the business Build a culture of user research, communicate with customers to ensure designs and UX meet user objectives and … expectations, and address current design challenges Create user personas through user research and data, map user journeys Using a metrics-driven approach, collect, analyse and evaluate user engagement data to uncover trends and insights and guide decisions on improving the useability of our products, finding creative ways to solve UX problems Support POs in producing More ❯

A Top Tier IT Consultancy are on the search for SC Cleared User Researchers for a permanent position to get involved with some exciting projects! Candidates must have LIVE SC Clearance. Permanent role! Offering up to £55,000 per annum. Remote role with occasional client visits! On behalf of our client, a global IT consultancy leader, we are seeking … User Researchers for permanent positions. You will collaborate with one of their public sector clients. GDS experience is crucial. Our client is dedicated to user-centered design, critical thinking, problem-solving, and the creation of digital services and products. As a User Researcher, you'll: Work closely with Product Managers, Designers, developers, and other User Researchers … to plan and conduct high-impact research that helps develop a better understanding of our clients’ users. Contribute to creating better products and services that solve users’ problems and meets their needs. Lead the research for your team, suggesting the best approaches and methodologies to use to capture the right user insights. Plan and run qualitative studies More ❯

transformation to modernise the systems and services that support property ownership across England and Wales. As the Head of Systems Value, you will provide senior leadership that brings together user research and business analysis to drive evidence-based decision making across the organisation. 2-year FTC, £73,347 - £78,213 (dependant on location) plus 29% pension contribution and … of Systems Value on a fixed term appointment for 2 years and possible extension to a permanent placement. Job description As the Head of Systems Value, you will combine user research and business analysis to drive evidence-based decision making across HM Land Registry. You will be responsible for building and leading a cross-disciplinary team that integrates … qualitative user insights with quantitative business metrics to inform product strategy and organisational priorities. By utilising your expertise in both research methodologies and business analysis, you will establish frameworks for connecting user needs to business outcomes, lead research initiatives through the product lifecycle and partner with executive stakeholders to influence strategic direction. You will work with More ❯

transformation to modernise the systems and services that support property ownership across England and Wales. As the Head of Systems Value, you will provide senior leadership that brings together user research and business analysis to drive evidence-based decision making across the organisation. 2-year FTC, £73,347 - £78,213 (dependant on location) plus 29% pension contribution and … of Systems Value on a fixed term appointment for 2 years and possible extension to a permanent placement. Job description As the Head of Systems Value, you will combine user research and business analysis to drive evidence-based decision making across HM Land Registry. You will be responsible for building and leading a cross-disciplinary team that integrates … qualitative user insights with quantitative business metrics to inform product strategy and organisational priorities. By utilising your expertise in both research methodologies and business analysis, you will establish frameworks for connecting user needs to business outcomes, lead research initiatives through the product lifecycle and partner with executive stakeholders to influence strategic direction. You will work with More ❯

transformation to modernise the systems and services that support property ownership across England and Wales. As the Head of Systems Value, you will provide senior leadership that brings together user research and business analysis to drive evidence-based decision making across the organisation. 2-year FTC, £73,347 - £78,213 (dependant on location) plus 29% pension contribution and … of Systems Value on a fixed term appointment for 2 years and possible extension to a permanent placement. Job description As the Head of Systems Value, you will combine user research and business analysis to drive evidence-based decision making across HM Land Registry. You will be responsible for building and leading a cross-disciplinary team that integrates … qualitative user insights with quantitative business metrics to inform product strategy and organisational priorities. By utilising your expertise in both research methodologies and business analysis, you will establish frameworks for connecting user needs to business outcomes, lead research initiatives through the product lifecycle and partner with executive stakeholders to influence strategic direction. You will work with More ❯

transformation to modernise the systems and services that support property ownership across England and Wales. As the Head of Systems Value, you will provide senior leadership that brings together user research and business analysis to drive evidence-based decision making across the organisation. 2-year FTC, £73,347 - £78,213 (dependant on location) plus 29% pension contribution and … of Systems Value on a fixed term appointment for 2 years and possible extension to a permanent placement. Job description As the Head of Systems Value, you will combine user research and business analysis to drive evidence-based decision making across HM Land Registry. You will be responsible for building and leading a cross-disciplinary team that integrates … qualitative user insights with quantitative business metrics to inform product strategy and organisational priorities. By utilising your expertise in both research methodologies and business analysis, you will establish frameworks for connecting user needs to business outcomes, lead research initiatives through the product lifecycle and partner with executive stakeholders to influence strategic direction. You will work with More ❯

transformation to modernise the systems and services that support property ownership across England and Wales. As the Head of Systems Value, you will provide senior leadership that brings together user research and business analysis to drive evidence-based decision making across the organisation. 2-year FTC, £73,347 - £78,213 (dependant on location) plus 29% pension contribution and … of Systems Value on a fixed term appointment for 2 years and possible extension to a permanent placement. Job description As the Head of Systems Value, you will combine user research and business analysis to drive evidence-based decision making across HM Land Registry. You will be responsible for building and leading a cross-disciplinary team that integrates … qualitative user insights with quantitative business metrics to inform product strategy and organisational priorities. By utilising your expertise in both research methodologies and business analysis, you will establish frameworks for connecting user needs to business outcomes, lead research initiatives through the product lifecycle and partner with executive stakeholders to influence strategic direction. You will work with More ❯

My client, who are a government funded organisation, working within the public sector are looking for an additional User Experience Research Consultant to come in and work initially on a 12 week basis fully remote. You Must have had experience of working alongside Gov.uk, please do not apply if this is not the case! You will be a … User Experience (UX) Research specialist that is passionate about research, user centered design, and building great products. An advocate of rapid iterative testing during development and upfront product discovery research. You will have created and led UX Research processes and strategy within an agile development environment, whilst working across multiple teams and platforms. From lab … based testing, diary studies, in-depth interviews, user groups, or remote evaluations, you will bring the right set of tools to solve the problem/answer the questions. Working closely with design and development teams to ensure the UX specification is successfully translated into visual design and code you must offer 3-4 years' experience working at an Agency More ❯

an experienced UX Designer to join our client who will play a key role on their forward-thinking technology team, helping to design and deliver intuitive, accessible, and engaging user experiences across web and desktop applications. You’ll get to explore real-world customer problems and work collaboratively with developers, product owners, and analysts to bring creative, user-focused solutions to life. This is an exciting opportunity for a UX professional who’s passionate about combining design thinking, research, and data insights to shape exceptional digital products. Key Responsibilities: • Collaborate with the Development Manager and Product Owners to define and implement innovative solutions for product direction, visuals, and user experience • Conduct user research, interviews, and usability testing to understand user needs and pain points • Analyse user activity and data patterns in collaboration with the Data Analyst to inform design decisions • Design and deliver wireframes, user stories, user journeys, and both low- and high-fidelity mock-ups • Prototype design concepts in Figma, iteratively testing and refining them based on More ❯

an experienced UX Designer to join our client who will play a key role on their forward-thinking technology team, helping to design and deliver intuitive, accessible, and engaging user experiences across web and desktop applications. You'll get to explore real-world customer problems and work collaboratively with developers, product owners, and analysts to bring creative, user-focused solutions to life. This is an exciting opportunity for a UX professional who's passionate about combining design thinking, research, and data insights to shape exceptional digital products. Key Responsibilities: Collaborate with the Development Manager and Product Owners to define and implement innovative solutions for product direction, visuals, and user experience Conduct user research, interviews, and usability testing to understand user needs and pain points Analyse user activity and data patterns in collaboration with the Data Analyst to inform design decisions Design and deliver wireframes, user stories, user journeys, and both low- and high-fidelity mock-ups Prototype design concepts in Figma, iteratively testing and refining them based on More ❯

Senior User Researcher - Local Government/Public Sector Contract: 12 months Location: London (2 days on-site per week) IR35: Inside IR35 Experience required: Local Government/Council experience (essential) A fantastic opportunity has arisen for an experienced Senior User Researcher to support a major Central Government digital programme focused on improving public-facing services and digital products … used across the UK. You will conduct high-quality strategic research with citizens, service users, and local government teams to shape user-centred design, product direction and organisational decision-making. This role requires someone with strong expertise in end-to-end user research and a background working with local authorities or councils to understand how public … services operate at a local level. What You'll Do As a Senior User Researcher , you will: Lead and deliver a wide range of user research projects (discovery through to evaluative) involving local government officers and end users Plan, design and conduct research using both qualitative and quantitative methods Run research activities end-to-end More ❯

We are looking for a User Experience (UX) Designer that applies a user-centered design methodology throughout the entire project lifecycle. You’ll integrate the client’s business requirements, customer/end-user needs, and technical capabilities to create a seamless user experience. With expertise in prototyping and wireframing, you will effectively incorporate usability best practices … and techniques while collaborating with the project team, including developers, user researchers, and business analysts. Please note that this is a fixed term contract until 31st May 2026 What you’ll be doing: Deliver the most suitable design solutions which meet user needs, business needs and reflect known constraints. Collaborate with other designers, developers, business analysts and QA … suitable solution efficiently. Gather insights and data related to competitors and understand technical constraints and communicate key insights, and opportunities to your team and stakeholders. Iterate designs based on user research and user needs - uses prototyping tool and have experience of usability testing. Plan and facilitate collaborative stakeholder and/or customer workshops that support and drive More ❯

supporting our mission to disrupt the recycling economy and bring transparency to packaging lifecycles. We are looking for a UI/UX Product Designer to help shape scalable, intuitive user experiences across our platform. You’ll be part of a cross-functional team that’s responsible for the full development life cycle—from conception to deployment—covering interface design … and data displays, user flows, user research, product testing, and competitor benchmarking. As the UI/UX Product Designer, you‘ll be comfortable conducting user interviews, designing wireframes and prototypes, validating usability through testing, and collaborating closely with product and engineering to bring ideas to life. You’ll take an iterative approach to designs—sharing different … versions, exploring trade-offs, and refining solutions and user experiences through feedback, collaboration and testing. All roles at Polytag require full KPI ownership and autonomy, no micro-management here: Roll-your-sleeves-up-to-your-neck-in-dig-deep-belief-everything-you’ve-got-dreamingabout-making-it-work satisfaction. We have four major products that make up the Polytag More ❯

User Researcher, SC Cleared We're seeking an experienced User Researcher to join a high-profile government programme focused on delivering user-centred digital services. This role will involve working in a multidisciplinary team to plan, design, and carry out research that informs product and service design decisions. The successful candidate will hold active SC (Security … Check) clearance and be comfortable working in a fast-paced, agile environment. Key Responsibilities Plan, design, and conduct user research using a range of qualitative and quantitative methods. Work collaboratively with designers, product managers, and developers to ensure research insights directly inform decision-making. Present findings in clear, actionable ways that influence product and service improvements. Conduct … usability testing and user interviews both remotely and in person. Champion user needs across the project, ensuring accessibility and inclusivity are embedded in all stages. Manage research activities in line with government service standards and ethical research principles. Skills Required Proven experience as a User Researcher in a digital, user-centred design environment (preferably More ❯

the biggest problems to solve that deliver customer and business value. Develop an actionable product vision and strategy that ladders up to the 3 year Operations strategy, informed by user insights and business goals. Get support for your strategy by sharing the right context with the right people at the right time. Collaborate with engineering, design, data, user research and Operations to break down problems and then identify and validate new opportunities. Create delightful experiences that solve user needs and pain points. You'll have a deep understanding of the needs of internal "power users". Work with cross functional partners (engineering, design, data, user research and Operations) to deliver on goals by … a proven track record of making an impact through experimentation and optimisation. You can work effectively with a diverse range of people and working styles - spanning engineering, design, data, user research, operations, legal and compliance - to get stuff done. You're able to motivate, energise and inspire people towards a common goal. You're passionate about building value More ❯