1 to 25 of 105 User Research Jobs in the UK excluding London

Workforce and Capability Division, where our mission is to equip government with the talent and insight needed to drive digital transformation and tackle future challenges. As a mid-weight User Researcher, you'll play a key role in shaping cross-government strategies through evidence-based insights and user-centred design. You'll be part of a multidisciplinary agile … team working on the Government Digital and Data Profession Capability Framework, which defines roles and skills across digital, data and technology. Your research will inform updates to this framework, ensuring it remains relevant, usable, and aligned with the needs of practitioners and departments. Your responsibilities will include; planning, designing and conducting user research activities to understand the … that support recruitment, workforce planning, and skills development. You'll work closely with content designers and policy leads to ensure our frameworks, standards and propositions are grounded in real user needs. Your work will help shape principles, policies and standards that underpin a consistent and effective approach to capability building across government. As a User Researcher you'll More ❯

Job Description As a Senior User Experience Researcher within the business accelerator team, you will work alongside design, product, content, and engineering teams committed to creating customer-led products and services. You will play a critical role in creating useful and customer-focused products, working with stakeholders across functions and levels to have an impact at all stages of … design and product development. JP Morgan Chase continuously seeks innovative ways to attract customers, deepen engagement, and drive user satisfaction through delightful interactions with digital products and experiences. Our business accelerator teams work at the heart of new product development to design, build, and manage new consumer and business-facing products and solutions. We are part of one of … we are looking for intellectually curious and driven individuals with a demonstrated passion for creating compelling B2B products and services for our customers. We are looking for a Senior User Experience Researcher to join us. In this role, you will be working alongside design, product, content and engineer committed to creating customer-led products and services. You will play More ❯

A Top Tier IT Consultancy are on the search for SC Cleared User Researchers for a permanent position to get involved with some exciting projects! Candidates must have LIVE SC Clearance. Permanent role! Offering up to £55,000 per annum. Remote role with occasional client visits! On behalf of our client, a global IT consultancy leader, we are seeking … User Researchers for permanent positions. You will collaborate with one of their public sector clients. GDS experience is crucial. Our client is dedicated to user-centered design, critical thinking, problem-solving, and the creation of digital services and products. As a User Researcher, you'll: Work closely with Product Managers, Designers, developers, and other User Researchers … to plan and conduct high-impact research that helps develop a better understanding of our clients’ users. Contribute to creating better products and services that solve users’ problems and meets their needs. Lead the research for your team, suggesting the best approaches and methodologies to use to capture the right user insights. Plan and run qualitative studies More ❯

transformation to modernise the systems and services that support property ownership across England and Wales. As the Head of Systems Value, you will provide senior leadership that brings together user research and business analysis to drive evidence-based decision making across the organisation. 2-year FTC, £73,347 - £78,213 (dependant on location) plus 29% pension contribution and … of Systems Value on a fixed term appointment for 2 years and possible extension to a permanent placement. Job description As the Head of Systems Value, you will combine user research and business analysis to drive evidence-based decision making across HM Land Registry. You will be responsible for building and leading a cross-disciplinary team that integrates … qualitative user insights with quantitative business metrics to inform product strategy and organisational priorities. By utilising your expertise in both research methodologies and business analysis, you will establish frameworks for connecting user needs to business outcomes, lead research initiatives through the product lifecycle and partner with executive stakeholders to influence strategic direction. You will work with More ❯

transformation to modernise the systems and services that support property ownership across England and Wales. As the Head of Systems Value, you will provide senior leadership that brings together user research and business analysis to drive evidence-based decision making across the organisation. 2-year FTC, £73,347 - £78,213 (dependant on location) plus 29% pension contribution and … of Systems Value on a fixed term appointment for 2 years and possible extension to a permanent placement. Job description As the Head of Systems Value, you will combine user research and business analysis to drive evidence-based decision making across HM Land Registry. You will be responsible for building and leading a cross-disciplinary team that integrates … qualitative user insights with quantitative business metrics to inform product strategy and organisational priorities. By utilising your expertise in both research methodologies and business analysis, you will establish frameworks for connecting user needs to business outcomes, lead research initiatives through the product lifecycle and partner with executive stakeholders to influence strategic direction. You will work with More ❯

transformation to modernise the systems and services that support property ownership across England and Wales. As the Head of Systems Value, you will provide senior leadership that brings together user research and business analysis to drive evidence-based decision making across the organisation. 2-year FTC, £73,347 - £78,213 (dependant on location) plus 29% pension contribution and … of Systems Value on a fixed term appointment for 2 years and possible extension to a permanent placement. Job description As the Head of Systems Value, you will combine user research and business analysis to drive evidence-based decision making across HM Land Registry. You will be responsible for building and leading a cross-disciplinary team that integrates … qualitative user insights with quantitative business metrics to inform product strategy and organisational priorities. By utilising your expertise in both research methodologies and business analysis, you will establish frameworks for connecting user needs to business outcomes, lead research initiatives through the product lifecycle and partner with executive stakeholders to influence strategic direction. You will work with More ❯

My client, who are a government funded organisation, working within the public sector are looking for an additional User Experience Research Consultant to come in and work initially on a 12 week basis fully remote. You Must have had experience of working alongside Gov.uk, please do not apply if this is not the case! You will be a … User Experience (UX) Research specialist that is passionate about research, user centered design, and building great products. An advocate of rapid iterative testing during development and upfront product discovery research. You will have created and led UX Research processes and strategy within an agile development environment, whilst working across multiple teams and platforms. From lab … based testing, diary studies, in-depth interviews, user groups, or remote evaluations, you will bring the right set of tools to solve the problem/answer the questions. Working closely with design and development teams to ensure the UX specification is successfully translated into visual design and code you must offer 3-4 years' experience working at an Agency More ❯

an experienced UX Designer to join our client who will play a key role on their forward-thinking technology team, helping to design and deliver intuitive, accessible, and engaging user experiences across web and desktop applications. You’ll get to explore real-world customer problems and work collaboratively with developers, product owners, and analysts to bring creative, user-focused solutions to life. This is an exciting opportunity for a UX professional who’s passionate about combining design thinking, research, and data insights to shape exceptional digital products. Key Responsibilities: • Collaborate with the Development Manager and Product Owners to define and implement innovative solutions for product direction, visuals, and user experience • Conduct user research, interviews, and usability testing to understand user needs and pain points • Analyse user activity and data patterns in collaboration with the Data Analyst to inform design decisions • Design and deliver wireframes, user stories, user journeys, and both low- and high-fidelity mock-ups • Prototype design concepts in Figma, iteratively testing and refining them based on More ❯

an experienced UX Designer to join our client who will play a key role on their forward-thinking technology team, helping to design and deliver intuitive, accessible, and engaging user experiences across web and desktop applications. You'll get to explore real-world customer problems and work collaboratively with developers, product owners, and analysts to bring creative, user-focused solutions to life. This is an exciting opportunity for a UX professional who's passionate about combining design thinking, research, and data insights to shape exceptional digital products. Key Responsibilities: Collaborate with the Development Manager and Product Owners to define and implement innovative solutions for product direction, visuals, and user experience Conduct user research, interviews, and usability testing to understand user needs and pain points Analyse user activity and data patterns in collaboration with the Data Analyst to inform design decisions Design and deliver wireframes, user stories, user journeys, and both low- and high-fidelity mock-ups Prototype design concepts in Figma, iteratively testing and refining them based on More ❯

Senior User Researcher - Local Government/Public Sector Contract: 12 months Location: London (2 days on-site per week) IR35: Inside IR35 Experience required: Local Government/Council experience (essential) A fantastic opportunity has arisen for an experienced Senior User Researcher to support a major Central Government digital programme focused on improving public-facing services and digital products … used across the UK. You will conduct high-quality strategic research with citizens, service users, and local government teams to shape user-centred design, product direction and organisational decision-making. This role requires someone with strong expertise in end-to-end user research and a background working with local authorities or councils to understand how public … services operate at a local level. What You'll Do As a Senior User Researcher , you will: Lead and deliver a wide range of user research projects (discovery through to evaluative) involving local government officers and end users Plan, design and conduct research using both qualitative and quantitative methods Run research activities end-to-end More ❯

supporting our mission to disrupt the recycling economy and bring transparency to packaging lifecycles. We are looking for a UI/UX Product Designer to help shape scalable, intuitive user experiences across our platform. You’ll be part of a cross-functional team that’s responsible for the full development life cycle—from conception to deployment—covering interface design … and data displays, user flows, user research, product testing, and competitor benchmarking. As the UI/UX Product Designer, you‘ll be comfortable conducting user interviews, designing wireframes and prototypes, validating usability through testing, and collaborating closely with product and engineering to bring ideas to life. You’ll take an iterative approach to designs—sharing different … versions, exploring trade-offs, and refining solutions and user experiences through feedback, collaboration and testing. All roles at Polytag require full KPI ownership and autonomy, no micro-management here: Roll-your-sleeves-up-to-your-neck-in-dig-deep-belief-everything-you’ve-got-dreamingabout-making-it-work satisfaction. We have four major products that make up the Polytag More ❯

User Researcher, SC Cleared We're seeking an experienced User Researcher to join a high-profile government programme focused on delivering user-centred digital services. This role will involve working in a multidisciplinary team to plan, design, and carry out research that informs product and service design decisions. The successful candidate will hold active SC (Security … Check) clearance and be comfortable working in a fast-paced, agile environment. Key Responsibilities Plan, design, and conduct user research using a range of qualitative and quantitative methods. Work collaboratively with designers, product managers, and developers to ensure research insights directly inform decision-making. Present findings in clear, actionable ways that influence product and service improvements. Conduct … usability testing and user interviews both remotely and in person. Champion user needs across the project, ensuring accessibility and inclusivity are embedded in all stages. Manage research activities in line with government service standards and ethical research principles. Skills Required Proven experience as a User Researcher in a digital, user-centred design environment (preferably More ❯

the biggest problems to solve that deliver customer and business value. Develop an actionable product vision and strategy that ladders up to the 3 year Operations strategy, informed by user insights and business goals. Get support for your strategy by sharing the right context with the right people at the right time. Collaborate with engineering, design, data, user research and Operations to break down problems and then identify and validate new opportunities. Create delightful experiences that solve user needs and pain points. You'll have a deep understanding of the needs of internal "power users". Work with cross functional partners (engineering, design, data, user research and Operations) to deliver on goals by … a proven track record of making an impact through experimentation and optimisation. You can work effectively with a diverse range of people and working styles - spanning engineering, design, data, user research, operations, legal and compliance - to get stuff done. You're able to motivate, energise and inspire people towards a common goal. You're passionate about building value More ❯

we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. Job Description We're looking for a User Researcher to join our Consumer Services function at Experian. You'll join a small but perfectly formed User Research team, playing an important role in shaping the … user experience across two of our product domains. You'll help us understand our customers deeply and make evidence-based decisions. Working in-house as part of a cross-functional product team, you'll collaborate closely with designers, product managers, and engineers to plan and run research that drives meaningful impact from early discovery through to post-launch … evaluation. You'll report into our Lead User Researcher and be supported to grow your craft, stretch your thinking, and help define what great research is at Experian. What you'll do Partner with designers and product managers to identify research opportunities. Plan and conduct research using a mix of methodologies, from usability testing and in More ❯

rate): £370.60 contract rate (inc hol= £424.48) . You would be payrolled by Cpl, similar to an umbrella company. Equivalent Umbrella rate is £492 We are recruiting for a User Researcher to help our client understand their users and create experiences that truly meet their needs. In this role you'll plan and conduct research, analyse findings and … work closely with designers and stakeholders to turn insights into practical improvements. Your work will ensure that every product and service delivered is intuitive, accessible and built around real user behaviour. Key Responsibilities: Conduct user interviews and usability testing to gather insights and feedback. Create user personas and journey maps to visualize user experiences. Collaborate with … cross-functional teams to ensure design consistency and alignment with user needs. Stay updated on industry trends and best practices to enhance user experience strategies. Develop and present design concepts and prototypes to stakeholders for review and approval. Key Skills: Advanced proficiency in User Experience Research Tools and Techniques Advanced proficiency in User Research More ❯

Role: User Researcher Location: Newcastle Hybrid Working: Please note - This role will require you to work from our Newcastle, Cobalt Business Park office 3 days per week. Note: The above information relates to a specific client requirement. As a User Researcher you will work with a team of creative and passionate UX Design specialists who are responsible for … creating user-centred designs for digital products and services. This is a great opportunity to work across multiple different clients in a range of industries. As a member of our close-knit UX and Design team, you will champion the value of User-Centred Design across all products and services as part of delivery best practice. As a … User Researcher, you will: Lead on planning, recruiting and conducting user research sessions to support the design and development of digital client services and projects Lead the research process from developing user recruitment briefs through to conducting sessions remotely or face-to-face, session analysis, report writing and playback to your team and stakeholders. Aligning More ❯

Contract Department: Digital/Product/Technology Reports To: Product Manager/Head of UX Job Purpose The UX Designer will be responsible for creating intuitive, engaging, and impactful user experiences that align with both business objectives and user needs. Working within an Agile/Scrum environment alongside product owners, product managers, UI designers, and developers (including those … working in Angular), you'll translate complex requirements into user-friendly designs, wireframes, prototypes, and high-fidelity visual assets. This role is part of a high-profile programme for a leading energy company, where you'll play a key role in defining and optimising the end-to-end user journey, ensuring every digital touchpoint is clear, consistent, and … user focused. This position is ideal for someone with experience in larger organisations who can confidently collaborate across functions and present to senior leadership teams. Key Accountabilities Design intuitive user interfaces and interactions for web and mobile applications that meet both user needs and business goals. Conduct user research including persona development, journey mapping, and More ❯

Contract Department: Digital/Product/Technology Reports To: Product Manager/Head of UX Job Purpose The UX Designer will be responsible for creating intuitive, engaging, and impactful user experiences that align with both business objectives and user needs. Working within an Agile/Scrum environment alongside product owners, product managers, UI designers, and developers (including those … working in Angular), you'll translate complex requirements into user-friendly designs, wireframes, prototypes, and high-fidelity visual assets. This role is part of a high-profile programme for a leading energy company, where you'll play a key role in defining and optimising the end-to-end user journey, ensuring every digital touchpoint is clear, consistent, and … user focused. This position is ideal for someone with experience in larger organisations who can confidently collaborate across functions and present to senior leadership teams. Key Accountabilities Design intuitive user interfaces and interactions for web and mobile applications that meet both user needs and business goals. Conduct user research including persona development, journey mapping, and More ❯

Contract Department: Digital/Product/Technology Reports To: Product Manager/Head of UX Job Purpose The UX Designer will be responsible for creating intuitive, engaging, and impactful user experiences that align with both business objectives and user needs. Working within an Agile/Scrum environment alongside product owners, product managers, UI designers, and developers (including those … working in Angular), you'll translate complex requirements into user-friendly designs, wireframes, prototypes, and high-fidelity visual assets. This role is part of a high-profile programme for a leading energy company, where you'll play a key role in defining and optimising the end-to-end user journey, ensuring every digital touchpoint is clear, consistent, and … user focused. This position is ideal for someone with experience in larger organisations who can confidently collaborate across functions and present to senior leadership teams. Key Accountabilities Design intuitive user interfaces and interactions for web and mobile applications that meet both user needs and business goals. Conduct user research including persona development, journey mapping, and More ❯

technical rigour, working on products and services that positively impact users, communities and the planet. What youll be doing As UX/UI Designer, youll be central to shaping user-centred digital experiences. Youll work across the full design lifecycle from research through to prototyping and delivery. Youll collaborate with clients, developers and strategists to understand user needs and translate insights into intuitive, elegant interfaces. With experience across process-driven User Experience Design as well as high-fidelity user interface design, youll map user journeys and design wireframes and prototypes across a range of projects. Youll design branded visuals and contribute to design systems that scale across platforms. This role is varied and … hands-on. Youll be involved in everything from user research and accessibility improvements to supporting pitches. Youll be part of a team that values openness, inclusion and continual learning. What experience youll need to apply Proven experience applying user-centred design principles. Strong UX design skills including wireframing, prototyping and journey mapping. Solid understanding of user More ❯

Senior User Researcher (Contract) The Role: Subject Matter Expert, User Researcher We are seeking a highly experienced, independent Senior User Researcher for a key contract position. This is a strategic role where you will act as a Subject Matter Expert (SME) , driving optimal user experience across our digital products. You will be responsible for defining, executing … and synthesizing research that directly informs design and product strategy. This is a hybrid position requiring 3 days per week in our Newcastle office, working within a dynamic cross-functional environment. Contract Details This is a long-term contract opportunity requiring a hybrid presence in Newcastle (3 days in office). You will receive a generous holiday entitlement of … days (pro-rata) . Key Responsibilities As a Senior User Researcher, you will operate independently and champion the user voice by: Conducting End-to-End Research: Independently design, plan, and execute research using a wide array of methodologies, including in-depth user interviews, contextual inquiries, and usability testing. Applying Mixed-Methods Mastery: Utilizing Advanced Proficiency More ❯

working on products and services that positively impact users, communities and the planet. What you’ll be doing As UX/UI Designer, you’ll be central to shaping user-centred digital experiences. You’ll work across the full design lifecycle — from research through to prototyping and delivery. You’ll collaborate with clients, developers and strategists to understand … user needs and translate insights into intuitive, elegant interfaces.With experience across process-driven User Experience Design as well as high-fidelity user interface design, you’ll map user journeys and design wireframes and prototypes across a range of projects. You’ll design branded visuals and contribute to design systems that scale across platforms.This role is varied … and hands-on. You’ll be involved in everything from user research and accessibility improvements to supporting pitches. You’ll be part of a team that values openness, inclusion and continual learning. What experience you’ll need to apply Proven experience applying user-centred design principles. Strong UX design skills including wireframing, prototyping and journey mapping. Solid More ❯

sector? As a Service Designer at Triad, you will play a significant role in our client assignments. You will be responsible for designing end-to-end services, ensuring that user needs, business goals, and technology capabilities align to create seamless and impactful experiences. Could you be Triad's next "Rising Star of the Year?" Our very own Head of … UX, Lucille Harvey, was recognised for personal excellence at "The Chartered Institute for IT & Computing Awards." Key Responsibilities: User-Centred Service Design - Design and prototype end-to-end services, ensuring usability, accessibility, and efficiency. Research & Discovery - Conduct user research and stakeholder engagement to understand pain points and opportunities for service improvement. Service Mapping & Blueprints - Develop service … maps, blueprints, and process flows that define interactions across multiple touchpoints. Journey Mapping - Define user journeys and identify opportunities for service improvement. Stakeholder Collaboration - Work with users, product owners, business stakeholders, technical teams, and business analysts to shape service experiences. Prototyping & Testing - Create prototypes (low/high fidelity) and facilitate usability testing to refine service solutions. Designing for Accessibility More ❯

sector? As a Service Designer at Triad, you will play a significant role in our client assignments. You will be responsible for designing end-to-end services, ensuring that user needs, business goals, and technology capabilities align to create seamless and impactful experiences. Could you be Triad's next "Rising Star of the Year?" Our very own Head of … UX, Lucille Harvey, was recognised for personal excellence at "The Chartered Institute for IT & Computing Awards." Key Responsibilities: User-Centred Service Design - Design and prototype end-to-end services, ensuring usability, accessibility, and efficiency. Research & Discovery - Conduct user research and stakeholder engagement to understand pain points and opportunities for service improvement. Service Mapping & Blueprints - Develop service … maps, blueprints, and process flows that define interactions across multiple touchpoints. Journey Mapping - Define user journeys and identify opportunities for service improvement. Stakeholder Collaboration - Work with users, product owners, business stakeholders, technical teams, and business analysts to shape service experiences. Prototyping & Testing - Create prototypes (low/high fidelity) and facilitate usability testing to refine service solutions. Designing for Accessibility More ❯

User Researcher - BPSS Clearance Required Location: Newcastle, UK Work Pattern: Hybrid – 3 days in office/2 days remote Clearance: BPSS required Employment Type: Contract About the Role We are seeking a motivated and analytical User Researcher to join our growing team in Newcastle. In this role, you will be at the forefront of understanding user needs … behaviours, and pain points to help design and deliver outstanding user experiences. As a User Researcher , you will work independently, taking ownership of research activities from planning to delivery. You’ll act as a subject matter expert within your team, collaborating with designers, developers, and product managers to ensure our solutions are user-focused and data … driven. This is a fantastic opportunity for someone passionate about research-led design who thrives in a collaborative, agile environment. Key Responsibilities Conduct user interviews, usability testing, and other research methods to gather insights and feedback. Analyse how users perform tasks to identify opportunities for improved experiences. Create and maintain user personas , journey maps , and other More ❯