101 to 125 of 129 User Research Jobs in the UK

. Continuously improve high-value journeys (discovery, sign-in, account, payments) with clear targets and fast iteration. Turn insight into action: combine data, user research and editorial context to prioritise what works. Experiment (A/B tests, prototypes, usability sessions) to validate ideas before you scale them. Keep … reach and conversion to active usage Conversion to paid subscription tiers via STV.TV, and subscriber lifetime value Loyalty through returning usage and watch time User satisfaction scores (and qualitative feedback) Operational quality: predictable release cadence, reduced defects, improved performance SKILLS & EXPERIENCE: Essential: You’ve led Agile product delivery ...

support system upgrades, platform changes and migrations, including elements of data migration. This role will also involve supporting SharePoint migration activity, including content mapping, user acceptance testing and working closely with stakeholders to ensure a smooth transition. As a Business Analyst within the Bank, typical role responsibilities include: Requirements … with technical teams to understand and document requirements that support delivery. You will ideally have recent experience supporting SharePoint migration projects, including content mapping, user acceptance testing and stakeholder engagement. You should be comfortable working across multiple projects and adapting to changing priorities, with a practical, hands-on approach ...

that drive customer value and business impact. Key Responsibilities Define and communicate a clear product vision and strategy aligned with business goals. Conduct market research and competitive analysis to identify opportunities and differentiation. Develop 12-month strategic roadmaps with measurable outcomes and prioritisation rationale. Maintain and share product roadmaps … product management tools (Jira, Confluence, Aha!, Miro, Productboard, etc.). Strong analytical mindset, comfortable interpreting data and generating insights. Familiarity with product analytics, user research methods, and experimentation frameworks. This is a full-time, permanent position, working 2 days per week from their offices in Reading. Our client ...

teams, project stakeholders and multidisciplinary specialists. You will guide and coordinate service design activity for the project and may manage or matrix-manage other user-centred design professionals, depending on project needs. You will be working through the entire design and delivery process, from framing problems, understanding, and visualising … their implementation. Principal Accountabilities Lead service design for the special project , defining the design approach, methods and priorities, and ensuring alignment with project goals, user needs and policy intent. Coordinate and guide UCD disciplines (e.g., service design, user research, content design, interaction design, business analysis) working ...

Responsibilities Product & Design Strategy Partner with Product, Engineering, and domain experts to define direction Translate complex workflows into clear experiences Run discovery and user research Design with a focus on outcomes AI Product Design Design interfaces for AI document extraction and analysis Prioritise clarity, trust, and explainability Help ...

points into action, leading interventions when projects require them. You are aware of: Relevant tools and processes that support the SDLC (covering task management, user research, design, quality assurance, development, deployment). Agile methodology and process. Commercial models and consideration (T&M, FP, etc) as applicable to agencies. ...

lived experience. The mobile app. The core surfaces. The information architecture. The emotional register. Not by inheriting a brief, but by thinking from the user’s life inward. What does it feel like to be someone who wants to be well and doesn’t know where to start? Start … there. Research it. Frame it. Design it. Defend it. → The design system, from scratch. Components, patterns, standards. You will build the foundation that every designer and engineer after you builds on. Decisions made in the first six months will hold at ten times the scale. Overbuild for a future ...

analysis evolve across a growing digital function. The environment is genuinely collaborative and multidisciplinary. You’ll work closely with Product Owners, Delivery Managers, UX, User Research and Technical teams across a broad digital portfolio covering everything from front-end services and websites through to core operational systems … supporting the ongoing development of the BA practice. Projects currently underway include: Large-scale operational systems transformation Improvements to internal workflows and processes User authentication and security enhancements Website UX and navigation improvements Ongoing agile product and service enhancement initiatives They are looking for someone who: Has strong experience ...

architecture artefacts Lead workshops and design activities, shaping end-to-end digital services Model architectures and services using Sparx Enterprise Architect Apply user research and data to improve service journeys and outcomes Support security assurance, risk and accreditation activities Mentor and support other architects and service designers Essential ...

architecture artefacts Lead workshops and design activities, shaping end-to-end digital services Model architectures and services using Sparx Enterprise Architect Apply user research and data to improve service journeys and outcomes Support security assurance, risk and accreditation activities Mentor and support other architects and service designers Essential ...

across teams. Cross-team coordination is a key differentiator at this level. Collaborate regularly with product managers, designers, proposition managers, risk, security, pen testers, user researchers, and a Data Engineering team working towards a shared single source of truth. Sprint reviews are attended by senior business leaders, so clear ...

Analyst/AI Product Owner will: Lead AI & automation projects from start to finish, turning manual tasks into efficient processes Analyse performance data and user research to see where AI can add value in business departments to build or buy AI and automation solutions i.e. building ...

User Researcher - UK WIDE - Remote Description for the User Researcher:- This is a fantastic opportunity with an international management consulting company, who are looking to fill multiple User Researcher roles to help deliver innovative digital solutions to a number of end clients in the UK (Large scale … will be based from home, however occasional client visits will be necessary for meetings but these will be fully funded. Experience for the User Researcher roles:- 18mths+ commercial experience in a User Researcher role GDS experience (Government Digital standards) Lived in the UK for 5yrs+ and not been ...

high-profile central government digital programme. This role focuses on measuring, analysing, and improving service performance using data-driven insight, helping to optimise user journeys and drive continuous service improvement across complex government environments. This is a hands-on analytical role, working closely with product managers, user researchers … Google Sheets (advanced analysis) SQL for data extraction and manipulation Experience working with web analytics tools (e.g. Google Analytics, Adobe Analytics) Strong understanding of user-centred design and digital service optimisation Ability to communicate insights clearly to both technical and non-technical stakeholders Experience working in Agile, multidisciplinary teams ...

partnered with a unique, hugely important organisation whose work touches and impacts a wide range of the population - they are looking for a Senior User Researcher (FTC) to join a hugely impactful internal project. You will be joining an internal UCD team comprised of Service Designers, Product Designers … making by internal stakeholders - the overall goal is to build a modern product, with bringing clarity to complexity considered a key goal. From a Research perspective, this means building a clear understanding of user needs, challenges, and opportunities that will inform the 'to be' solution. ...

September Overview We are looking for an experienced Content Designer to join a high-impact NHS programme. You will be responsible for creating clear, user-centred content that meets GDS standards and works for a diverse range of users in a complex healthcare environment. You will work closely with … multidisciplinary teams including UX designers, researchers, product managers, and developers to ensure content is accessible, consistent, and aligned to user needs throughout the delivery lifecycle. Key Responsibilities Design and deliver clear, accessible content across digital NHS services and products Apply GDS content design principles and the NHS content style ...

programs. In this role, you will be responsible for supporting both the Business Change and Technology workstreams by producing collateral such as diagrams and user stories to contribute to the overall delivery of the solution. Responsibilities: Domain expertise: Possess a deep understanding of the banking and financial industry, including … design, build and QA of the solution to deliver the documented business processes. UI Development with UCD led approach: Support the business, User Researchers, designers, and developers to capture the requirements to enhance overall user experience. Data Flows: Analyse and map data flows within the organisation, identify bottlenecks ...

Service Designer – Hybrid Working (Public Sector, SC‐Eligible ) This role sits within a specialist digital consultancy delivering user‐centred services across the UK public sector. You will help shape and improve complex services that impact millions of people, working in multidisciplinary teams and contributing to meaningful transformation. Key Requirements … beta and live phases • Map current and future‐state services, identifying opportunities for improvement • Facilitate workshops, co‐design sessions and stakeholder engagement • Collaborate with user researchers, business analysts, product managers and interaction designers • Produce service blueprints, journey maps, prototypes and evidence‐based recommendations • Ensure services align with GDS standards ...

week on-site) Contract: Initial contract with strong extension potential We're hiring an experienced SC-cleared Service Designer to support the delivery of user-centred, GDS-compliant digital services within a central government environment. This is a high-impact role on a policy-backed programme where service design … plays a critical role in shaping end-to-end user journeys, operating models and service outcomes. Key Requirements Active Security Clearance (SC) - must be current and transferable Strong experience working to GDS standards and the Government Service Standard Demonstrable service design delivery across Discovery, Alpha and Beta phases Proven ...

week on-site) Contract: Initial contract with strong extension potential We're hiring an experienced SC-cleared Service Designer to support the delivery of user-centred, GDS-compliant digital services within a central government environment. This is a high-impact role on a policy-backed programme where service design … plays a critical role in shaping end-to-end user journeys, operating models and service outcomes. Key Requirements Active Security Clearance (SC) - must be current and transferable Strong experience working to GDS standards and the Government Service Standard Demonstrable service design delivery across Discovery, Alpha and Beta phases Proven ...

experience within government (including your most recent engagement). Essential experience: Has worked within multi-functional agile teams within government previously, collaborating closely with user researchers, service & interaction designers Strong communication and stakeholder management skills. Writes and managers clear, accessible, user-centred content Can develop and implement content … strategies based on user needs ...

take a senior, strategic role on a major central government digital programme . This role will suit someone who can set direction for user-centred design, lead and mentor teams, and influence at programme and senior stakeholder level while ensuring delivery meets the Government Service Standard . Key Requirements … Government Service Standard Proven experience operating as a UCD/Design Lead on complex digital services Strong background in leading multidisciplinary design and research teams Confidence influencing senior stakeholders, service owners and programme leadership Experience shaping UCD strategy across multiple products or services Responsibilities Set the UCD strategy ...

closely with testers, engineers, and researchers, you'll help deliver changes safely while supporting live systems. What You'll Be Doing Building and maintaining user-facing applications and back-end .NET API services Designing and developing secure, well-structured code using modern engineering standards Collaborating with user researchers … deliver user-centred solutions Supporting junior developers through mentoring and guidance Managing releases via CI/CD pipelines and supporting systems in production What We're Looking For Experience developing software across front-end and back-end (.NET APIs) Strong problem-solving skills and the ability to design solutions ...

leadership Facilitating clear and effective communication between technical and non-technical stakeholders, translating complexity into actionable decisions Working closely with the Product Manager and User Researchers to ensure delivery stays aligned to user needs and Alpha outcomes Identifying and removing blockers proactively, escalating where necessary, and keeping ...

leading digital services client that supports both public and private sector projects to deliver the best experiences for users is hiring for a Senior User Researcher UK-Wide. If you have experience in this field this role could be the role for you! What You’ll have the Opportunity … delivering high impact work for high profile clients About The Candidate The right Senior Product Manager should have • Help others build strong product and user centred capabilities • A track record as a product professional within a consulting environment • Experience delivering user-centered digital services • Experience with government digital ...