101 to 125 of 131 User Research Jobs in the UK

points into action, leading interventions when projects require them. You are aware of: Relevant tools and processes that support the SDLC (covering task management, user research, design, quality assurance, development,deployment) Agile methodology and process Commercial models and consideration (T&M, FP, etc) as applicable to agencies ...

materials such as guides, presentations, and onboarding resources Coordinate training schedules and logistics Capture and share customer feedback to improve the training experience Support user testing of new features to ensure training readiness Assist with onboarding processes and gradually take on more responsibility Help maintain accurate documentation and user … presenting to small groups, or motivated to build confidence Strong communication skills (written and verbal) Well-organised, proactive, and reliable Curious about technology and user experience A team player who enjoys collaborating across different functions What’s on Offer Hands-on experience in a growing SaaS environment Ongoing support ...

gets built first, what waits, and why Define success metrics tied to real capability outcomes, not vanity metrics. Measure verification, not just completion Lead user research across target personas: knowledge workers, L&D buyers, and enterprise decision-makers in professional services Design the Learn → Apply → Prove capability loop … ensuring every stage generates meaningful signals that feed back into the user’s capability profile Work with our learning science and psychology advisors to translate cognitive science principles (spaced repetition, retrieval practice, elaborative interrogation) into product features that actually drive retention and transfer Define the AI Companion experience ...

opportunities for improvement, and define architectures that support long-term digital transformation. You will collaborate closely with developers, SRE and security specialists, product managers, user researchers, designers, and delivery managers to guide technical direction across multiple service lines. This role requires clear communication, structured thinking, and the ability ...

lived experience. The mobile app. The core surfaces. The information architecture. The emotional register. Not by inheriting a brief, but by thinking from the user’s life inward. What does it feel like to be someone who wants to be well and doesn’t know where to start? Start … there. Research it. Frame it. Design it. Defend it. → The design system, from scratch. Components, patterns, standards. You will build the foundation that every designer and engineer after you builds on. Decisions made in the first six months will hold at ten times the scale. Overbuild for a future ...

proud of. About the role You will work closely with your peers in Product and Engineering, while developing managers and ICs across Product Design, User Research, UX Writing, and Localisation. You will report to the VP of Product. You must be able to articulate the impact of your … design team across our full portfolio of digital products, both consumer and partner-facing. Hire and coach a growing team of product designers, writers, user researchers, and localisation specialists. Evolve the design process and systems to ensure the team continues to deliver exceptional quality solutions to customers’ problems, whilst ...

work closely with product, engineering, and analytics teams to design, run and analyse A/B tests that directly impact conversion, revenue, and user experience. Approx. 2 days a week needed in their London office (near to Liverpool Street) ASAP start! A 3-month notice period would … clean implementation Work with analytics to monitor performance and extract meaningful insights Translate data into actionable product decisions and recommendations Partner with design and research to combine qualitative and quantitative insights Manage and prioritise the experimentation pipeline THE CANDIDATE Experience working in ecommerce , digital products, or growth-focussed environments ...

unblocked throughout delivery B2B product Work directly with B2B clients to understand their needs and feed insights into the roadmap Collaborate with our user research team on B2B discovery Draft product briefs for B2B features, translating client requirements into clear, actionable specs Project manage integration plans with partners ...

skilled Design Researcher (Contractor) to join a multidisciplinary design team, working across the full product lifecycle. You will take ownership of end-to-end research activities, translating insight into clear direction and helping shape meaningful customer experiences. What You'll Be Doing Partnering with designers, product managers and engineers … identify customer problems and develop the right research questions. Planning, managing and delivering research across the development lifecycle - from discovery to evaluative testing. Conducting qualitative research using a range of appropriate methods. Translating complex research findings into clear, actionable insights that empower teams. Combining qualitative ...

knit, impact-focused, and moves fast. You’ll have significant ownership and influence from day one. What You’ll Be Doing Leading discovery and user research, directly engaging with customers to understand pain points and needs Prioritising and scoping new features based on real insight, not assumptions Collaborating … through to release and iteration Reducing time-to-value for new users and supporting customer success in driving adoption Measuring value delivered to different user segments and identifying ways to deepen impact What They’re Looking For Experience in a product role at an early-stage or high-growth ...

hands dirty. On an average day, you might pitch a concept to senior leadership, collaborate with marketing, work with designers to conduct user research, prototype a new feature, iterate on a spec, analyze usage data, and pair with an engineer on implementation. You will: Own your space. … space). You must be comfortable engaging in deep technical discussions with engineering teams. Data-Driven: You ground your decisions in data and qualitative user feedback, with a relentless focus on solving real-world problems for security operators and platform administrators. What Makes Cloudflare Special? We’re not just ...

Central Government department on a major digital programme. This role is ideal for someone with strong service design expertise, experience shaping end-to-end user journeys, and working within GDS standards and frameworks. The Role You will play a key role in designing and improving digital services that … effective, usable, and accessible. Collaborating closely with user researchers, interaction designers, delivery teams, and stakeholders, you will help embed user-centred design principles across programmes. Key Responsibilities Mapping and designing end-to-end service journeys, including touchpoints across digital and non-digital channels Creating service blueprints, personas ...

with founders and engineers to design a new category of product from the ground up. The role is hands-on, owning the journey from user research and problem definition through to production-ready prototypes engineers can build from directly. The product is data-heavy, focusing on dashboards, workflows … acting on AI search insights. 👨 💻 Key Focus of the Role: • Experience designing B2B SaaS or data-heavy products • Strong end-to-end design capability (research → UI → delivery) • Comfortable working closely with engineers & founders ...

change consumer work You’ve been involved in shipping some of the world’s best products to consumers Qualifications Strong expertise in Product Design, User Research, and Content Design Proven ability to manage, mentor, and develop high-performing design teams Proficiency in creating and implementing strategic design processes ...

complex delivery environment. You will work closely with designers, engineers, business analysts, and delivery managers to ensure products are built to meet real user needs and business objectives. You will frame problems, set priorities, and make informed trade‐offs, ensuring delivery teams focus on the most valuable outcomes. … development and continuous improvement while ensuring products align with wider organisational goals. Your responsibilities: Own and manage the product vision, roadmap, and backlog Use user needs and business goals to frame problems and set priorities Define and communicate product outcomes and success measures Make prioritisation and MVP decisions based ...

experience Overview We are seeking an experienced UCD Service Designer to support a major Central Government digital transformation programme. This role focuses exclusively on user-centred service design , not Service Management or ITIL. You will work within a multidisciplinary delivery team to design intuitive, accessible and user-focused … standards. The role is predominantly remote, with occasional travel required to Telford for workshops or key meetings. Key Responsibilities Lead end-to-end user-centred service design activities. Collaborate with user researchers, product managers, interaction designers and technical teams. Map complex service journeys and identify opportunities for improvement. ...

working with a consultancy feeding into the public sector who are looking for a senior user researcher to join a 6 month contract. - 6 months - Around £400 per day - Remote - SC preferred Lead on research design and research strategy for our Platform Teams, especially cloud platform Providing … user centred insights on our platform-as-a-service offering, backlog and roadmap Willingness to do internal research which focuses on Developers and engineering systems ...

programs. In this role, you will be responsible for supporting both the Business Change and Technology workstreams by producing collateral such as diagrams and user stories to contribute to the overall delivery of the solution. Responsibilities: Domain expertise: Possess a deep understanding of the banking and financial industry, including … design, build and QA of the solution to deliver the documented business processes. UI Development with UCD led approach: Support the business, User Researchers, designers, and developers to capture the requirements to enhance overall user experience. Data Flows: Analyse and map data flows within the organisation, identify bottlenecks ...

high‐level view of end‐to‐end journeys, ensuring content supports policy intent and works across digital and non‐digital channels, collaborating closely with user researchers, designers and other specialists from discovery onwards. Experience working for public sector organisations, specifically across pensions is desirable for this position. Key responsibilities … content design across journeys (end‐to‐end) • Create, evaluate, update and review content across all stages of the end‐to‐end user journey, ensuring the right information appears in the right place and format. • Take a high-level view of how a user’s content journey maps ...

projects. In this role, you will be instrumental in defining and implementing performance measurement frameworks, analysing service performance, and delivering actionable insights to improve user outcomes. You'll collaborate with multidisciplinary teams in an agile environment and help ensure services meet the Government Digital Service (GDS) standards. Key Responsibilities … performance data to drive improvement Develop dashboards and KPIs using tools like Power BI, Google Analytics, Looker Studio, etc. Work alongside designers, developers, and user researchers to embed data-driven decision-making Lead GDS performance framework assessments Mentor junior analysts and contribute to internal communities of practice Key Skills ...

Management Consultant - User Researcher Requirements: Right to work in UK Must be eligible for a Security Clearance Hybrid work Public sector experience Salary: 46k - 70k Company If you are ready to be a part of something truly impactful, join a renowned consultancy in a role within the business technology … unit. Leveraging cutting-edge technologies and agile methodologies, you will help clients evolve and stay ahead in today’s fast-moving landscape. As a User Researcher , you’ll join the ever-growing digital arm, where collaboration is at the heart of everything. You’ll be part of a passionate ...

problems. Handpicked high-performing teams with high empathy, trust and a mindset of continuous learning. Performance Analysts Working within, and contributing to, the overall user centred design of a digital product, as part of multi-functional Agile delivery teams focused on one or more products, Performance Analysts should have … communication skills, able to identify and communicate service performance, actionable stories and business insights from the data to stakeholders and the team, to inform user-centric design decisions. Skilled in analysing data from web analytics tooling such as, Google Analytics. Validate/assure the implementation of web analytics. Identify ...

User Researcher (Mid-level & Senior) Location: UK-wide (Hybrid - 2 days per week in a local office) Salary: Mid-level: £50,000 - £55,000 Senior: £60,000 - £75,000 Our client, a leading digital consultancy working across the public sector and beyond, is looking to hire two User Researchers (one mid-level and one senior) to support the delivery of high-quality, user-centred digital services click apply for full job details ...

occasional travel to London Duration: 3 months We're looking for an experienced Interaction Designer to join our digital team and help design accessible, user-centred services that meet the needs of the public. You'll work on complex, high-impact services, collaborating closely with researchers, content designers, developers … policy colleagues. What you'll do Design intuitive, inclusive and accessible user journeys for public sector digital services Apply user-centred design principles across discovery, alpha, beta and live phases Produce and iterate interaction designs using wireframes, prototypes and service flows Use the GOV.UK Design System and contribute ...

frameworks and Secure by Design principles. Working within upper-tier secure government environments, you'll engage with senior stakeholders, lead multidisciplinary teams and champion user-centred, accessible and secure service design. Your expertise in risk management, project controls and stakeholder engagement will ensure successful, high-quality outcomes. What … internal programme governance frameworks and contribute to business cases, assurance reviews and formal reporting. Lead preparation for service assessments and internal governance boards. Champion user needs, accessibility and good service design throughout the full project lifecycle. Collaborate with user researchers, designers and technical architects to deliver secure, scalable ...