151 to 175 of 179 User Research Jobs in the UK

critical public-facing services. Working within a multidisciplinary agile team, you'll play a key role in designing end-to-end services that meet user needs, align with policy objectives, and adhere to GDS standards and best practices . Essential Requirements Active SC Clearance (must be current and transferable … Strong experience working within Central Government Proven experience delivering services in line with GDS standards Expertise in service design methodologies and user-centred design Experience mapping complex services across multiple channels and touchpoints Strong stakeholder engagement and facilitation skills Key Responsibilities Design and improve end-to-end public services ...

Edinburgh 6 months £600 per day In short: Working across several projects simultaneously, you'll play a key role in shaping content and user experiences that help business customers navigate complex pension and workplace savings propositions. About the Opportunity Our client is one pf the largest banks … problems and influencing across multiple teams. The Role You'll be joining an established, high-performing design team consisting of: 2 UX Designers 1 User Researcher 1 Service Designer This role requires someone who can confidently balance user needs, business objectives, regulatory requirements, and stakeholder expectations while producing ...

User Researcher - multiple roles (senior/intermediate) - UK WIDE - Remote Description for the User Researcher:- This is a fantastic opportunity with an international management consulting company, who are looking to fill multiple User Researcher roles to help deliver innovative digital solutions to a number of end clients … will be based from home, however occasional client visits will be necessary for meetings, but these will be fully funded. Experience for the User Researcher roles:- 2yrs+ commercial experience in a User Researcher role Public Sector and GDS experience (Government Digital standards) Eligible for Security Clearance (SC level ...

User Researcher - UK WIDE - Remote +++++NEED TO BE SC LEVEL CLEARED ALREADY+++++++++++++++ Description for the User Researcher:- This is a fantastic opportunity with an international management consulting company, who are looking to fill multiple User Researcher roles to help deliver innovative digital solutions to a number … will be based from home, however occasional client visits will be necessary for meetings but these will be fully funded. Experience for the User Researcher roles:- 2yrs+ commercial experience in a User Researcher role GDS experience (Government Digital standards) Lived in the UK for 5yrs+ and not been ...

deep understanding of different customer segments: their needs, motivations and the perceived and real value of our proposition to them, getting hands on with research and experiencing the product to create deep empathy and knowledge and share that broadly across the business. Track competitor business model and proposition shifts … bring that intelligence into the business in a way that influences decisions Build business cases for new products and segments; drive initial validation with user research, platform teams and commercial leads; champion them with the relevant exec and commercial leaders Define what the loveholidays proposition should look like ...

public service in Discovery, Apply a range of methods-e.g. stakeholder interviews, contextual inquiry Synthesise findings into clear, actionable outputs such as problem statements, user journeys, blueprints and flows Translate insights into strategic priorities and design recommendations that inform product strategy and roadmap decisions Collaborate with cross functional teams … User Researchers, Interaction Designers (UX/UI), Business Analysts and Technical leads to ensure materials are insight driven. Communicate findings to varied audiences-through visual artefacts, presentations, and stakeholder playbacks Facilitate workshops, playback sessions and show-and-tells to drive cross-functional understanding and alignment To map the whole ...

public sector digital services, the kind of work where clear, accessible content genuinely changes outcomes for the people using it. You'll work alongside user researchers, interaction designers, and service designers to shape services from discovery through to live. Content design here means more than writing. … wrote, but why, and what difference it made. Strong candidates will have experience working on real digital products and services, deep familiarity with user-centred design practice, and a track record of collaborating closely with researchers, designers, and stakeholders. You'll be comfortable in a fast-paced delivery environment ...

Required We're supporting a major Central Government programme and are looking for an experienced Interaction Designer to join a multidisciplinary digital team delivering user-centred public services. This is an exciting opportunity to work on high-profile government projects, helping shape intuitive and accessible services that make … transferable) Strong experience working within Central Government environments Proven delivery experience aligned to GDS (Government Digital Service) standards Experience designing end-to-end user journeys and service interactions Ability to work effectively within agile, multidisciplinary teams Strong stakeholder management and collaboration skills Key Responsibilities Design user-centred interactions ...

service standard assessed UK public sector projects and must be UK based with full right to work. Candidates should have experience of: Conducting user and stakeholder research to understand needs and behaviours. Mapping end-to-end customer journeys to identify pain points and improvement opportunities. Designing service blueprints … that detail the service processes and interactions. Facilitating co-creation workshops and collaboration across multidisciplinary teams. Prototyping services and validating them through user testing and feedback analysis. Developing and iterating service concepts and strategies based on research insights. Documenting and updating service standards, requirements, and operating models. Working ...

design and improve end-to-end services that deliver real value to users while meeting complex organisational and policy requirements. You'll work alongside User Researchers, Content Designers, Interaction Designers, Product Managers and Delivery Managers to shape services from discovery through to live. The Role As a Service Designer … service lifecycle. Map current and future state services using a range of service design techniques. Facilitate workshops with stakeholders and multidisciplinary teams. Translate complex user, business and operational needs into practical service improvements. Work closely with User Researchers to ensure evidence drives design decisions. Collaborate with Product Managers ...

people are using our digital service(s) and will focus on undertaking analysis that will drive customer-centric innovations and investments to improve the user experience. Performance Analyst Working within, and contributing to, the overall user centred design of a digital product, as part of multi-functional Agile … communication skills, able to identify and communicate service performance, actionable stories and business insights from the data to stakeholders and the team, to inform user-centric design decisions. Skilled in analysing data from web analytics tooling such as Google Analytics. Validate/assure the implementation of web analytics. Identify ...

innovative technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens. We are passionate about user-centred design, agile delivery,and building digital services that make a real difference. Our teams work at the forefront of innovation, helping organisations transform … solve complex problems and deliver tangible value for citizens and the public sector. Working as part of a multidisciplinary agile team, you will deliver user-centred digital services that meet strict Government Digital Service (GDS) standards and WCAG accessibility requirements. This is a hands-on technical role operating within ...

complete job description before applying. - £70,000 + Benefits | PermanentAre you an experienced Content Designer with a passion for creating clear, accessible and user-centred public services We're looking for a Senior Content Designer to join a growing User-Centred Design team delivering complex digital transformation programmes … across the public sector. You'll work within multidisciplinary agile teams alongside User Researchers, Service Designers, Product Managers, Business Analysts and Technical Specialists to shape services that make a real difference to users.What You'll Be DoingLeading content design activities across digital transformation projects.Translating complex policy, legal and operational ...

gather and validate requirements. Mapping current and future-state business processes and identifying opportunities for improvement. Producing high-quality documentation, including business requirements, user stories, process maps and acceptance criteria. Collaborating with Product Managers, Agile Delivery Managers, Technical Architects, Developers and User Researchers throughout the delivery lifecycle. Supporting … refinement, sprint planning and wider Agile ceremonies. Conducting impact assessments and supporting organisational readiness for change. Ensuring solutions remain aligned with business objectives and user needs. Building strong relationships across business and technical teams, constructively challenging stakeholders where appropriate. About You You’ll be an experienced Business Analyst with ...

Details: £400 per day (Outside IR35) 12-month initial contract Remote working Immediate start Requirements: Proven experience as a User Researcher Strong qualitative and quantitative research skills Experience with interviews, usability testing, workshops, and surveys Excellent stakeholder management and communication skills Previous experience in agile environments Government background ...

Details: £400 per day (Outside IR35) 12-month initial contract Remote working Immediate start Requirements: Proven experience as a User Researcher Strong qualitative and quantitative research skills Experience with interviews, usability testing, workshops, and surveys Excellent stakeholder management and communication skills Previous experience in agile environments Government background ...

They will bring thought leadership and best-practice, honed through hands-on experience in both the private and public sector. They will work with user researchers, service designers, business analysts, data analysts and client product owners to make ongoing recommended improvements to drive better user and business outcomes. … They will often be responsible for creating a product vision helping to translate it into a UX strategy that can deliver a category leading user experience, driving impact and reach across multiple user groups. Working in an Agile delivery setting alongside product designers, the Principal Product Manager will ...

analysis, and reporting of Product performance to ensure high-quality insights and evidence-based decisions. This role is critical for driving continuous improvement in user experience, operational efficiency, and commercial outcomes. The role offers the opportunity for hybrid working with 2-3 days a week required in their London … Product Performance Analyst role will be accountable to: • Develop and implement performance measurement frameworks to assess product's success against strategic goals, KPIs, and user needs. • Collect, analyse, and interpret data from multiple sources to provide actionable insights for product and service improvement. • Provide evidence-based recommendations to senior ...

Senior User Researcher About the Role We are seeking an experienced Senior User Researcher to join a growing digital transformation and product delivery team. You will play a key role in helping teams better understand user needs, behaviours and motivations, enabling the creation of products and services ...

User Researcher Rate: £530/day Inside IR35 Duration: 3 months initially Clearance: Active SC required Role Overview We are looking for an experienced User Researcher to support the delivery of digital services within a complex Home Office environment click apply for full job details ...

part of a multidisciplinary Agile team responsible for designing, developing and supporting high-performance Scala Play microservices. Working closely with Developers, Business Analysts, User Researchers, Designers and QA Engineers, you'll help deliver user-focused digital services using modern software engineering practices including Test Driven Development (TDD), pair … future of the platform. Key Responsibilities Develop high-quality applications using Scala and the Play Framework. Build and maintain cloud-based microservices. Deliver user stories within Agile Scrum teams. Write clean, well-tested code using TDD. Develop unit and integration tests. Participate in pair programming and code reviews. Support ...

Contract User Researcher Increase your chances of reaching the interview stage by reading the complete job description and applying promptly. Location: Remote (UK) with occasional travel to Leeds or Manchester Contract: Initial 6 months (likely extension) IR35: Inside IR35 Day Rate: Competitive/Negotiable We are supporting a leading … consultancy in the search for an experienced User Researcher to join a high-profile public sector digital transformation programme. xkybehq This is an exciting opportunity to work within a multi Please click on the apply button to read the full job description ...

plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. At DWP Digital, our User Researchers play a vital role in improving services used by millions of people across the UK, as well as systems that support over 100,000 colleagues ...

plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. At DWP Digital, our User Researchers play a vital role in improving services used by millions of people across the UK, as well as systems that support over 100,000 colleagues ...

overview below If you are confident you have got the right skills and experience, apply today. DWP. Digital with Purpose. At DWP Digital, our User Researchers play a vital role in improving services used by millions of people across the UK, as well as systems that support over ...