26 to 50 of 446 User Research Jobs in the UK

User Researcher 12 months Hybrid - Manchester, London and Newcastle (x2 days onsite x3 remote) Must be eligible for SC security clearance Inside IR35 - Umbrella only Role overview: The User Researcher will work within the agile scrum team to define, plan and conduct user research with the goal of building team empathy needed to create positive outcomes … and experiences for users - both internal users and external users. They will take a lead on scoping, planning, conducting and analysing the research by creating research plans, protocols and activities using qualitative quantitative or mixed-method approaches. They will analyse and synthesise research findings to translate insights into user needs and opportunities, communicating compelling user insights to the product owner, team and wider stakeholders. They will contribute research findings to enable evidence-based product and design decisions and will champion the user to ensure that the product delivers Essential skills and experience: Experience of planning scoping conducting, analysing and communicating user research throughout the Agile product development lifecycle. Experience of More ❯

seeking a commercially minded Mid-Level CRO UX Lead to play a pivotal role in our agency. This is an exciting opportunity for someone who is passionate about understanding user behaviour, optimising digital experiences, and driving tangible business results. You will work directly with a variety of clients, leading CRO and UX initiatives from strategy to implementation. A key … recommendations, and results. Translate client business goals into actionable CRO and UX strategies. Strategy & Optimisation: Develop and implement comprehensive CRO strategies based on data analysis (analytics, heatmaps, session recordings), user research (surveys, interviews), and heuristic evaluations. Design and execute A/B tests, multivariate tests, and other experimentation methodologies to validate hypotheses and drive improvements. Analyse test results … derive actionable insights, and provide clear recommendations for further optimisation. Champion a data-driven approach to all UX and CRO initiatives. User Experience (UX) Design & Research: Conduct user research (e.g., usability testing, user interviews, card sorting) to uncover user needs, pain points, and behaviours. Develop user personas, journey maps, and empathy maps to More ❯

seeking a commercially minded Mid-Level CRO UX Lead to play a pivotal role in our agency. This is an exciting opportunity for someone who is passionate about understanding user behaviour, optimising digital experiences, and driving tangible business results. You will work directly with a variety of clients, leading CRO and UX initiatives from strategy to implementation. A key … recommendations, and results. Translate client business goals into actionable CRO and UX strategies. Strategy & Optimisation: Develop and implement comprehensive CRO strategies based on data analysis (analytics, heatmaps, session recordings), user research (surveys, interviews), and heuristic evaluations. Design and execute A/B tests, multivariate tests, and other experimentation methodologies to validate hypotheses and drive improvements. Analyse test results … derive actionable insights, and provide clear recommendations for further optimisation. Champion a data-driven approach to all UX and CRO initiatives. User Experience (UX) Design & Research: Conduct user research (e.g., usability testing, user interviews, card sorting) to uncover user needs, pain points, and behaviours. Develop user personas, journey maps, and empathy maps to More ❯

seeking a commercially minded Mid-Level CRO UX Lead to play a pivotal role in our agency. This is an exciting opportunity for someone who is passionate about understanding user behaviour, optimising digital experiences, and driving tangible business results. You will work directly with a variety of clients, leading CRO and UX initiatives from strategy to implementation. A key … recommendations, and results. Translate client business goals into actionable CRO and UX strategies. Strategy & Optimisation: Develop and implement comprehensive CRO strategies based on data analysis (analytics, heatmaps, session recordings), user research (surveys, interviews), and heuristic evaluations. Design and execute A/B tests, multivariate tests, and other experimentation methodologies to validate hypotheses and drive improvements. Analyse test results … derive actionable insights, and provide clear recommendations for further optimisation. Champion a data-driven approach to all UX and CRO initiatives. User Experience (UX) Design & Research: Conduct user research (e.g., usability testing, user interviews, card sorting) to uncover user needs, pain points, and behaviours. Develop user personas, journey maps, and empathy maps to More ❯

We're focused on solving problems, rather than selling financial products. We want to make the world a better place and change people's lives through Monzo. About our User Research Team: We are currently a team of more than 20 individual contributors, who are embedded into collectives i.e Core Banking, Business Banking etc, working cross functionally with … Product Design, Product Management and Engineering teams. Our research organisation is led by Katherine Vaughan, our Director of User Research. What you'll be working on: Managing a team of user researchers across 1-3 "collectives" (these are product verticals like Payments or Wealth) Working closely with with your collective leadership to shape our product strategies and … ensure the teams are solving the right customer problems in the right ways Scaling the impact research has on our strategies across the organisation. Increasing visibility of key research insights and making sure action is taken as a result Working in partnership with the Director of Research to make sure everyone in the research team is More ❯

We're focused on solving problems, rather than selling financial products. We want to make the world a better place and change people's lives through Monzo. About our User Research Team: We are currently a team of more than 20 individual contributors, who are embedded into collectives i.e Core Banking, Business Banking etc, working cross functionally with … Product Design, Product Management and Engineering teams. Our research organisation is led by Katherine Vaughan, our Director of User Research. What you'll be working on: Managing a team of user researchers across 1-3 "collectives" (these are product verticals like Payments or Wealth) Working closely with with your collective leadership to shape our product strategies and … ensure the teams are solving the right customer problems in the right ways Scaling the impact research has on our strategies across the organisation. Increasing visibility of key research insights and making sure action is taken as a result Working in partnership with the Director of Research to make sure everyone in the research team is More ❯

We're focused on solving problems, rather than selling financial products. We want to make the world a better place and change people's lives through Monzo. About our User Research Team: We are currently a team of more than 20 individual contributors, who are embedded into collectives i.e Core Banking, Business Banking etc, working cross functionally with … Product Design, Product Management and Engineering teams. Our research organisation is led by Katherine Vaughan, our Director of User Research. What you'll be working on: Managing a team of user researchers across 1-3 "collectives" (these are product verticals like Payments or Wealth) Working closely with with your collective leadership to shape our product strategies and … ensure the teams are solving the right customer problems in the right ways Scaling the impact research has on our strategies across the organisation. Increasing visibility of key research insights and making sure action is taken as a result Working in partnership with the Director of Research to make sure everyone in the research team is More ❯

working across Africa, Europe, the UK and the US. About the role We are seeking a highly motivated and experienced Product Owner to join our dynamic team building the user interface for our cutting-edge Data Science and AI platform. This platform empowers data scientists and AI engineers to build, train, and deploy sophisticated models. As the Product Owner … you will be the voice of the customer and will be responsible for defining, prioritizing, and managing the product backlog to deliver a world-class user experience. You will work closely with a talented team of designers and engineers in a fast-paced, agile environment. Specific Responsibilities Product Vision & Strategy: Collaborate with stakeholders to define the product vision, strategy … and roadmap for the platform's user interface Backlog Management: Own and maintain the product backlog, ensuring it is prioritized, refined, and reflects the needs of users and the business User Story Creation: Write clear, concise, and testable user stories with well-defined acceptance criteria, focusing on user value and business objectives Sprint Planning & Execution: Actively More ❯

global capital markets. Our investment solutions, tailored to the unique return and risk objectives of institutional clients in more than 60 countries, draw on a robust body of proprietary research and a collaborative culture that encourages independent thought and healthy debate. As a private partnership, we believe our ownership structure fosters a long-term view that aligns our perspectives … and translate them into a compelling product vision and roadmap. You will be a key driver of product strategy, working alongside engineering and cross-functional teams to deliver exceptional user experiences and increase platform adoption. This role reports to the Director of Strategy and Delivery . The Technology Strategy and Delivery Team , part of the Client Platform Technology department … evolving needs of our clients and internal teams. RESPONSIBILITIES Specific responsibilities include: Define and prioritize a clear product vision and strategy that aligns with business objectives, key results, and user needs. Conduct market research, competitive analysis, and user research to identify opportunities and inform product decisions. Develop and maintain a prioritized product roadmap that outlines key More ❯

GAIN Experience - User Research Consultant - multiple vacancies The Role: UX Consultant (Research) Location: Our UX teams are based in London or Bristol, but we're open to applicants across the UK Hybrid Working: Yes We are seeking a User Experience Consultant who is comfortable working across the full user-centred research and design process … possessing the ideal balance of creative, communication, and analytical research skills. Using their skills, knowledge, and understanding of UX best practices and methodologies, the successful candidate will work closely as part of internal and client teams to support and/or manage the development and delivery of high-quality, engaging digital products and services in line with client requirements. … and methodologies. There may be up to two positions available for the right candidates. Requirements What we're looking for: Up to 1-3 years' commercial experience in a User Research role. This is a mid-level role in our current structure, ideal for someone still building their depth of experience, rather than an established senior practitioner. Experienced More ❯

Senior User Researcher £76,000 GBP Bonus Onsite WORKING Location: Central London, Greater London - United Kingdom Type: Permanent Senior User Researcher Sector: Design, London Salary: Up to £76,000 + 10% Bonus Overview: This role leads user research in public service design, embedding user needs throughout the delivery lifecycle and shaping accessible services. Key Responsibilities … Lead end-to-end user research across project phases. Apply qualitative and quantitative research methods. Translate insights into strategic service improvements. Work with cross-functional teams to validate design decisions. Champion accessibility and user-first approaches. Requirements: 8+ years in user research or service design. Strong portfolio of research-led design outcomes. Expertise More ❯

Product Researcher The Department – Product Are you a curious, action-oriented problem solver who loves getting stuck into discovery, prototyping, and user engagement? We're looking for a Product Researcher to join our growing team—someone who thrives on working across the product lifecycle, from exploring ideas to shaping features and championing adoption. This role is deliberately cross-functional … sitting at the intersection of product strategy, research, design, and delivery. You’ll combine a passion for understanding user needs and market opportunities with hands-on prototyping and creative product engagement. Whether you’re validating an idea, running a workshop, or crafting internal product content—your mission is to help the Product team build things that matter. Duties … and Responsibilities Product Research and Discovery Conduct user research to uncover needs, pain points, and behaviours—via interviews, workshops, shadowing, surveys, and feedback forums. Carry out competitor and market research to understand trends, benchmarks, and opportunities for differentiation. Translate insights into clear user problems, jobs-to-be-done, or feature opportunities to guide product direction. More ❯

Product Researcher The Department – Product Are you a curious, action-oriented problem solver who loves getting stuck into discovery, prototyping, and user engagement? We're looking for a Product Researcher to join our growing team—someone who thrives on working across the product lifecycle, from exploring ideas to shaping features and championing adoption. This role is deliberately cross-functional … sitting at the intersection of product strategy, research, design, and delivery. You’ll combine a passion for understanding user needs and market opportunities with hands-on prototyping and creative product engagement. Whether you’re validating an idea, running a workshop, or crafting internal product content—your mission is to help the Product team build things that matter. Duties … and Responsibilities Product Research and Discovery Conduct user research to uncover needs, pain points, and behaviours—via interviews, workshops, shadowing, surveys, and feedback forums. Carry out competitor and market research to understand trends, benchmarks, and opportunities for differentiation. Translate insights into clear user problems, jobs-to-be-done, or feature opportunities to guide product direction. More ❯

part of a team and want to learn new technologies and promote best practice. As a Service Designer you will help us design coherent, integrated service offerings based on user needs, and define the design strategy for a service or set of services. You'll work in a multidisciplinary team alongside researchers, designers and developers, to deliver word-class … user-centred services. You will bring extensive experience designing public, commercial or third-sector services. As a passionate advocate for designing integrated experiences, you will be persuasive and collaborative with a wide range of stakeholders. You'll be part of our active and supportive design community. As a Service Designer you will: Understand user needs and create user journeys that help people successfully navigate complex systems Identify where separate interactions should act as one service and design rational user journeys within that service, as well as commonalities in activities across services that create opportunities for product development Analyse failure within existing services, identify root causes for that failure, and create designs or recommendations to address that More ❯

User Researcher X2 UK Wide - with travel to client 1/2X a month £65-75,000 per annum + permanent benefits Candidates must be eligible for SC Clearance . We are looking for 2 experienced User Researchers to join our team and play a key role in shaping transformational digital services. The solutions we design are often … can bring clarity where there is little framework or direction, and ensure the voices of users are always at the centre. What you'll do Champion the value of user research and build shared ownership of insights across the team. Work closely with Service and Product Managers to design research strategies that deliver actionable insights for service … development. Create inclusive recruitment briefs to ensure representation from all user groups, including those who experience barriers to digital services. Plan, design and carry out research activities such as interviews, usability testing, prototype testing, guerrilla research, and surveys. Manage and analyse both qualitative and quantitative research projects, including customer experience mapping and proposition development. Share findings More ❯

User Researcher X2 UK Wide - with travel to client 1/2X a month £65-75,000 per annum + permanent benefits Candidates must be eligible for SC Clearance . We are looking for 2 experienced User Researchers to join our team and play a key role in shaping transformational digital services. The solutions we design are often … can bring clarity where there is little framework or direction, and ensure the voices of users are always at the centre. What you'll do Champion the value of user research and build shared ownership of insights across the team. Work closely with Service and Product Managers to design research strategies that deliver actionable insights for service … development. Create inclusive recruitment briefs to ensure representation from all user groups, including those who experience barriers to digital services. Plan, design and carry out research activities such as interviews, usability testing, prototype testing, guerrilla research, and surveys. Manage and analyse both qualitative and quantitative research projects, including customer experience mapping and proposition development. Share findings More ❯

User Research Lead - Digital Products & Customer Experience (12-month FTC) Location: Hybrid (Manchester, 3 days onsite) Salary: £65,000 - £75,000 + Excellent Benefits Package Are you passionate about delivering customer-first digital experiences through insight-driven research? We're looking for a User Research Lead to head up research efforts across a range More ❯

Our main customers are healthcare suppliers; medical device companies with billions in revenue and global facilities management companies. MediShout is entering an exciting growth phase and seeking a Senior User Researcher to drive our value creation and commercial growth, by leading the delivery of new projects and pilots when we onboard new hospitals and healthcare suppliers. Your success will … Team and report into the CPO with regards to projects but will be line managed by the Head of Product. Your overall aim is to improve the usability and user experience of our products, systems, and ensure new projects and pilots are successfully implemented. The key metric of success is suppliers scaling our technology nationally or internationally. You'll … change for staff. You will support the Implementation Team with collecting data that evidences our ROI value to hospitals and suppliers. Your time will be divided between: 1. Onsite research, of existing & potential processes, 2. documenting insights & requirements, and 3. solution design and customisation. This role will require regular travel to hospital sites across the UK, and abroad as More ❯

over preferences, profiles, and security. Favorites: Delivering access to high-value products and templates. This is a high-impact, strategic role where you'll collaborate closely with product, engineering, research, and business leaders to tackle complex design challenges at the intersection of personalization, customer content management, and customer project workflows. You'll apply systems thinking, information architecture expertise, and … users, we'd love to meet you. Conceptualize and explore visionary new product design solutions that evolve and differentiate the experience for our customers. Shape ambiguous ideas into concrete user stories and innovative product experiences, utilizing a user-centered design process; be hands-on at every stage of the design process. Partner with peers across product, engineering, and … research to drive cross-functional alignment, push creativity and innovation, and challenge established thinking. Contribute thought leadership and design execution toward a long-term experience strategy and vision. Plan and execute on user research learning agendas using data and consumer insights; leverage research findings as inspiration for and validation of new product concepts. Foster a strong More ❯

About Maze Maze is the user research platform that helps companies build the right products faster by making user insights available at the speed of product development. In most companies, research demand far exceeds supply. Time, cost, and lack of access to expertise hold teams back. In today's AI-powered world, anyone can build a … product fast. The real challenge? Deeply understanding user needs and building the right product. That's where Maze comes in. We believe companies shouldn't have to choose between building fast and building right. Maze makes research accessible, intuitive, and fast so product teams can put user insights at the center of every decision. Our platform enables … insights that actually drive product decisions. Our AI capabilities automate the busywork and add depth and direction to the insights themselves. That's why Maze was recently named the user research platform in UX Tools' Design Tools Survey -and why we're scaling fast across industries like B2B SaaS, e-Commerce, Financial Services, Retail, and Automotive, supporting world More ❯

Senior User Researcher £55,000 - £76,000 GBP 10% Bonus Hybrid WORKING Location: Central London, Greater London - United Kingdom Type: Permanent Senior User Researcher - Design Consultancy Location : London Salary : £55,000 - £76,000 + 10% Bonus Working Pattern : Hybrid/Flexible Working Are you passionate about designing services that truly meet user needs? Do you thrive in … agile environments where your research drives real-world impact? Join a forward-thinking design consultancy that's redefining how public services are delivered. The Opportunity We're looking for a Senior User Researcher to lead research across the full-service lifecycle, from Discovery to Live. You'll work at the heart of multidisciplinary teams, shaping accessible, inclusive … and user-centred services that make a difference in people's lives. This is your chance to influence strategy, guide design decisions, and embed a user-first mindset across high-impact projects in the public sector. What You'll Be Doing Leading end-to-end user research across Discovery, Alpha, Beta, and Live phases Applying a More ❯

Jobs Salary: 60-80k + Pension, Flexible Working Ref: JT/JC/5932 Contact Name: James Clarke Telephone: A skilled Senior UX/UI Designer with strong research expertise is required to join our SaaS product team. In this role, you will champion human-centered design to improve the usability, functionality, and visual appeal of our core … platform. By leveraging research insights and contributing to our evolving design system, you will help deliver intuitive and scalable experiences for our customers. You will work closely with cross-functional software engineering squads to help shape the future direction of the SaaS platform. Package: Interviews available immediately via Microsoft Teams. Fully remote role (UK-based candidates only). … days holiday, pension, flexible working arrangements, potential share options, and additional benefits. Key Responsibilities: Lead and deliver user-centered design solutions that enhance the overall customer experience and align with business needs. Plan and conduct user research activities, synthesizing insights to inform design decisions. Build and contribute to a robust, scalable design system. Collaborate with product managers More ❯

across the bank. You will work as a Service Design expert with proficient experience in the Human Centered Design Process, defining and documenting: Conducting and facilitating design thinking workshops User research & user testing when required Define and develop user flows, journey maps Define and develop service design blueprints Information and data flows that interact with users … does a day in the life look like for a Senior Service Designer? Define, plan, execute and deliver actionable service design, journey maps and documentation with a focus on research, experience architecture, ensuring frictionless experiences for users. You will oversee the Service Design and research aspects of the program, working with stakeholders to understand, define and design the … journey’s for users across the data products. As an experienced UX & Service Designer, you will plan, run and lead workshops, and discovery sessions. Participate in persona creation, user journeys, flows and blueprints and assist client teams to establish a consistent approach to user experience across data products and marketplaces. You will work closely with product owners and More ❯

across the bank. You will work as a Service Design expert with proficient experience in the Human Centered Design Process, defining and documenting: Conducting and facilitating design thinking workshops User research & user testing when required Define and develop user flows, journey maps Define and develop service design blueprints Information and data flows that interact with users … does a day in the life look like for a Senior Service Designer? Define, plan, execute and deliver actionable service design, journey maps and documentation with a focus on research, experience architecture, ensuring frictionless experiences for users. You will oversee the Service Design and research aspects of the program, working with stakeholders to understand, define and design the … journey’s for users across the data products. As an experienced UX & Service Designer, you will plan, run and lead workshops, and discovery sessions. Participate in persona creation, user journeys, flows and blueprints and assist client teams to establish a consistent approach to user experience across data products and marketplaces. You will work closely with product owners and More ❯

by technology. We are building a community of designers and researchers to support the growing demand for a design-led approach to service delivery in the public sector. Senior User Researchers are experienced practitioners confident in collaborating with UCD colleagues and external professions such as Data & Tech teams. They work together to understand the challenges faced by users of … public services. They conduct user research employing qualitative and quantitative methodologies with real users, ensuring insights inform the end-to-end design of public services. Key responsibilities Act as the research subject matter expert within a multidisciplinary team, facilitating the research process and communicating findings to team members and stakeholders. Define the focus of research to ensure shared understanding of success criteria. Select appropriate research methods to design effective research projects. Work independently as a researcher within a multidisciplinary team on client projects. Advocate for user research within projects and with stakeholders. Plan research to inform the design of accessible, usable, and effective public services. Apply methods to analyze More ❯