51 to 70 of 70 User Research Jobs in the UK

shape high - quality digital experiences for members across multiple pension schemes. Reporting to the Digital Experience Manager, you will deliver engaging online content, improve user journeys and support digital transformation across LPPA platforms, including our secure member portal, PensionPoint. You will support the optimisation of content using WordPress … Umbraco, apply UX best practice, and ensure all digital touchpoints are accessible, compliant and user - focused. With strong analytical ability, youll use tools such as Google Analytics, Hotjar and Clarity to identify trends, diagnose issues and recommend improvements. This role also contributes to email marketing campaigns, user research ...

take ownership of UX and CRO activity across a suite of digital products, including customer portals, websites and online tools. Your work will span user research, journey mapping, wireframing, prototyping and hands-on experimentation. Key responsibilities include: Managing end-to-end CRO activity across websites and customer portals … roadmap using frameworks Designing and executing A/B and multivariate tests through VWO, from hypothesis creation to statistical analysis Conducting quantitative and qualitative research to uncover friction points, including funnel analysis, heatmaps, session replays and user feedback Translating insights into actionable optimisation strategies that improve lead generation ...

design system, and service assessment requirements. Ability to create clear, concise, accessible content for complex services. Experience working in agile, multidisciplinary teams. Understanding of user research methods and how to apply insights to content. Ability to explain content decisions to stakeholders and defend them with evidence. Desirable Experience ...

design expertise, a passion for creating intuitive digital experiences, and experience working within GDS standards. The Role You will be responsible for designing accessible, user-centred digital interactions that meet user needs and business goals. Working closely with user researchers, service designers, developers, and stakeholders, you will … help shape and deliver high-quality digital services. Key Responsibilities Designing user journeys, task flows, and interaction patterns for complex digital services Creating wireframes, prototypes, and design specifications to communicate ideas clearly Collaborating with user researchers to incorporate insights into design decisions Working closely with developers to ensure ...

that drive customer value and business impact. Key Responsibilities Define and communicate a clear product vision and strategy aligned with business goals. Conduct market research and competitive analysis to identify opportunities and differentiation. Develop 12-month strategic roadmaps with measurable outcomes and prioritisation rationale. Maintain and share product roadmaps … product management tools (Jira, Confluence, Aha!, Miro, Productboard, etc.). Strong analytical mindset, comfortable interpreting data and generating insights. Familiarity with product analytics, user research methods, and experimentation frameworks. This is a full-time, permanent position, working 2 days per week from their offices in Reading. Our client ...

days per week. Note: The above information relates to a specific client requirement As a team: Content Designers (or UX Designers) use data and research to create, update and review content so that it is consistent across client services and in line with client design principles and standards. They … design both micro- and long-form content to meet user needs and make complicated language and processes easy to understand. They collaborate with user researchers and other designers to understand user needs and improve the end-to-end user journey. They build relationships with stakeholders ...

based | Hybrid A Senior Product Manager is needed to lead delivery on high-impact government projects. You'll challenge existing approaches, build user-centred roadmaps and drive products through full lifecycle stages with agile teams. Expect autonomy to innovate alongside multi-disciplinary specialists. Role Overview Lead agile teams … solve complex problems and deliver user-focused solutions. Create and maintain product roadmaps, prioritising outcomes over outputs. Manage products from Discovery through to Live, adapting methods per phase. Build strong client partnerships and negotiate for maximum value delivery. Coach team members to strengthen overall product practices. Essential Experience Track ...

portfolio, and learn from experienced designers. You will support end to end design activities, contribute to visual and interaction design, and take part in user focused projects. Key responsibilities Assist in concept development, sketching and visual exploration Create simple prototypes and visual mock ups Support user research ...

skilled Design Researcher (Contractor) to join a multidisciplinary design team, working across the full product lifecycle. You will take ownership of end-to-end research activities, translating insight into clear direction and helping shape meaningful customer experiences. What You'll Be Doing Partnering with designers, product managers and engineers … identify customer problems and develop the right research questions. Planning, managing and delivering research across the development lifecycle - from discovery to evaluative testing. Conducting qualitative research using a range of appropriate methods. Translating complex research findings into clear, actionable insights that empower teams. Combining qualitative ...

knit, impact-focused, and moves fast. You’ll have significant ownership and influence from day one. What You’ll Be Doing Leading discovery and user research, directly engaging with customers to understand pain points and needs Prioritising and scoping new features based on real insight, not assumptions Collaborating … through to release and iteration Reducing time-to-value for new users and supporting customer success in driving adoption Measuring value delivered to different user segments and identifying ways to deepen impact What They’re Looking For Experience in a product role at an early-stage or high-growth ...

Central Government department on a major digital programme. This role is ideal for someone with strong service design expertise, experience shaping end-to-end user journeys, and working within GDS standards and frameworks. The Role You will play a key role in designing and improving digital services that … effective, usable, and accessible. Collaborating closely with user researchers, interaction designers, delivery teams, and stakeholders, you will help embed user-centred design principles across programmes. Key Responsibilities Mapping and designing end-to-end service journeys, including touchpoints across digital and non-digital channels Creating service blueprints, personas ...

experience Overview We are seeking an experienced UCD Service Designer to support a major Central Government digital transformation programme. This role focuses exclusively on user-centred service design , not Service Management or ITIL. You will work within a multidisciplinary delivery team to design intuitive, accessible and user-focused … standards. The role is predominantly remote, with occasional travel required to Telford for workshops or key meetings. Key Responsibilities Lead end-to-end user-centred service design activities. Collaborate with user researchers, product managers, interaction designers and technical teams. Map complex service journeys and identify opportunities for improvement. ...

working with a consultancy feeding into the public sector who are looking for a senior user researcher to join a 6 month contract. - 6 months - Around £400 per day - Remote - SC preferred Lead on research design and research strategy for our Platform Teams, especially cloud platform Providing … user centred insights on our platform-as-a-service offering, backlog and roadmap Willingness to do internal research which focuses on Developers and engineering systems ...

programs. In this role, you will be responsible for supporting both the Business Change and Technology workstreams by producing collateral such as diagrams and user stories to contribute to the overall delivery of the solution. Responsibilities: Domain expertise: Possess a deep understanding of the banking and financial industry, including … design, build and QA of the solution to deliver the documented business processes. UI Development with UCD led approach: Support the business, User Researchers, designers, and developers to capture the requirements to enhance overall user experience. Data Flows: Analyse and map data flows within the organisation, identify bottlenecks ...

projects. In this role, you will be instrumental in defining and implementing performance measurement frameworks, analysing service performance, and delivering actionable insights to improve user outcomes. You'll collaborate with multidisciplinary teams in an agile environment and help ensure services meet the Government Digital Service (GDS) standards. Key Responsibilities … performance data to drive improvement Develop dashboards and KPIs using tools like Power BI, Google Analytics, Looker Studio, etc. Work alongside designers, developers, and user researchers to embed data-driven decision-making Lead GDS performance framework assessments Mentor junior analysts and contribute to internal communities of practice Key Skills ...

User Researcher (Mid-level & Senior) Location: UK-wide (Hybrid - 2 days per week in a local office) Salary: Mid-level: £50,000 - £55,000 Senior: £60,000 - £75,000 Our client, a leading digital consultancy working across the public sector and beyond, is looking to hire two User Researchers (one mid-level and one senior) to support the delivery of high-quality, user-centred digital services click apply for full job details ...

occasional travel to London Duration: 3 months We're looking for an experienced Interaction Designer to join our digital team and help design accessible, user-centred services that meet the needs of the public. You'll work on complex, high-impact services, collaborating closely with researchers, content designers, developers … policy colleagues. What you'll do Design intuitive, inclusive and accessible user journeys for public sector digital services Apply user-centred design principles across discovery, alpha, beta and live phases Produce and iterate interaction designs using wireframes, prototypes and service flows Use the GOV.UK Design System and contribute ...

frameworks and Secure by Design principles. Working within upper-tier secure government environments, you'll engage with senior stakeholders, lead multidisciplinary teams and champion user-centred, accessible and secure service design. Your expertise in risk management, project controls and stakeholder engagement will ensure successful, high-quality outcomes. What … internal programme governance frameworks and contribute to business cases, assurance reviews and formal reporting. Lead preparation for service assessments and internal governance boards. Champion user needs, accessibility and good service design throughout the full project lifecycle. Collaborate with user researchers, designers and technical architects to deliver secure, scalable ...

architectural components including data ingest, storage, and REST APIs Participating in Agile ceremonies including stand-ups, sprint planning, demos, and epic decomposition Collaborating with user researchers and internal stakeholders to represent user needs Required Skills Java Enterprise development and Spring Boot Front-end frameworks such as React, VueJS ...

Full Stack Developer, you will provide expert development skills to maintain multiple service capabilities, including;Collaboration and Stakeholder Engagement:Collaborate closely with product owners, user researchers, clinical safety officers, operational teams, and development stakeholders to clarify user needs and translate them into actionable insights and design recommendations.Service Improvements3rd ...