76 to 100 of 137 User Research Jobs in the UK

content that enhances usability and clarity. Write clear, concise, and compelling microcopy, UI text, error messages, and product guidance. Develop and maintain a consistent voice and tone across all user touchpoints. Contribute to user research and usability testing to validate content effectiveness. Help define and evolve our content strategy, guidelines, and best practices. Stay informed about industry … We're Looking For Proven experience as a UX Writer, Content Designer, or similar role in a product-focused environment. Exceptional writing, editing, and proofreading skills. Strong understanding of user-centered design principles and content accessibility. Comfortable working collaboratively in cross-functional teams . Excellent communication, time management, and organizational skills. A portfolio demonstrating your best UX/content … design work (microcopy, flows, style guides, or case studies). Nice to Have Experience working on Trust & Safety, compliance, or other high-stakes user experiences. Familiarity with design tools (e.g., Figma, Sketch) and content management systems. Knowledge of localization and writing for global audiences. Why Join Us Be part of a mission-driven team that's shaping safe, inclusive More ❯

define the customer journey/s across digital and non-digital touchpoints as well as the operations, capabilities and technology needed to support it. Translate business inputs, customer insights, user requirements and high-level concepts into actionable service design solutions and step-by-step experiences, guiding teams from vision into detailed delivery Independently assess and own delivery of all … visual artefacts to communicate systems thinking. Bring experience beyond digital, including contact centres, expert advisory services, or other complex service environments Help plan, support and/or execute additional user research to ensure we are seeking right customer insight to aid business decisions A willingness to develop and present thoughtful, innovative service solutions that enhance and improve the … E2E experience, as it pertains to the user needs and business context you are trying to meet. Give and solicit feedback from others in the team to continually improve quality and understanding. Raise issues or opportunities to improve solutions, outcomes, process and quality as needed. Be ready to support with other design-related task requests such as research More ❯

European launch just around the corner, this is a brilliant opportunity to make a real impact on acquisition and retention across their website. What you'll be doing Conducting user research and usability testing to uncover insights and opportunities. Designing intuitive, engaging experiences that drive acquisition and customer loyalty. Collaborating with product, marketing, and development teams to deliver … your design approach, ensuring accessibility and cultural relevance. What we're looking for Strong background in UX design with proven experience in optimising websites for growth and retention. A research-driven mindset - you know how to turn insights into action. Confident working in an iterative, feedback-friendly environment. Experience designing for European markets Ability to work independently while collaborating … teams. The details Contract: 6 months, freelance Day rate: £300/day, Outside IR35 Location: Remote with occasional visits to Surrey or Central London If you're a curious, user-focused designer who loves blending research with creative problem-solving, we'd love to hear from you. More ❯

financial decisions Understand and drive product performance against both commercial and non-commercial KPIs Own day to day performance, enhancement and issues in your verticals Build an understanding of user and market insight and facilitate user research/testing as part of validating ideas and identifying user problems to solve Work with the team to deliver … and feature experimentation Metrics - Product passion and obsession for product performance metrics and feedback, understanding customer needs through data insights Product discovery - Ability to synthesise data insights and customer research into clarity and direction for tea. Running or participating in design sprints as part of product discovery and innovation Strategy someone who can create a vertical/team level More ❯

European launch just around the corner, this is a brilliant opportunity to make a real impact on acquisition and retention across their website. What you'll be doing Conducting user research and usability testing to uncover insights and opportunities. Designing intuitive, engaging experiences that drive acquisition and customer loyalty. Collaborating with product, marketing, and development teams to deliver … your design approach, ensuring accessibility and cultural relevance. What we're looking for Strong background in UX design with proven experience in optimising websites for growth and retention. A research-driven mindset - you know how to turn insights into action. Confident working in an iterative, feedback-friendly environment. Experience designing for European markets Ability to work independently while collaborating … teams. The details Contract: 6 months, freelance Day rate: £300/day, Outside IR35 Location: Remote with occasional visits to Surrey or Central London If you're a curious, user-focused designer who loves blending research with creative problem-solving, we'd love to hear from you. More ❯

understanding of mobile apps and services best practice both in financial services and other industries Proven in engaging with customers and colleagues to break new ground passionate about understanding user needs and using customer insights and data to create great digital experiences Hands-on qualitative and quantitative research experience using a range of techniques (e.g. depth interviews, focus … groups, online communities, diary studies and user research) and be able to give direction on which tools or methods to use Strong analytical skills, excellent attention to detail and good business judgment. Experienced using data tools to create a digital customer journey (analytics, usability systems, AB testing) Able to deliver clear hypothesis to fuel UX & Development Entrepreneurial and More ❯

and initiatives you own Understand and drive product performance against both commercial and non-commercial KPIs Own daily performance, enhancement and issues in your verticals Build an understanding of user and market insight and facilitate user research/testing as part of validating ideas and identifying user problems to solve Work with the team to deliver … Agile development environment Metrics - Product passion and obsession for product performance metrics and feedback, understanding customer needs through data insights Product discovery - Ability to synthesise data insights and customer research into clarity and direction for tea. Running or participating in design sprints as part of product discovery and innovation 2-sided marketplaces Experience balancing consumer and supplier/partner More ❯

the group's website and video strategy, which may expand to our Mobile and CTV apps and voice platforms. You will distil the product vision into simple and elegant user experiences developed in a lean and agile environment with a focus on delivering business value. You will work with a mixture of in-house teams and external partners to … and prioritise the roadmap based on business value Provide a clear articulation of the product vision, features and functionality to editorial stakeholders and the wider organisation Customer Value and User Experience Lead collaboration with creative, user experience, and delivery teams to ensure a unified customer experience Effectively communicate product design ideas and concepts Lead collaboration with research, design, UX and software development teams to visualise and prototype products and features. Ensure user research, analytics and testing are built into the product design and development lifecycle Run pilot and beta programs that include metrics to measure success. Process Work hands-on with design and business analysts, development teams and stakeholders to successfully design, build and More ❯

is now looking for an experienced UX Designer to lead end-to-end initiatives on a high-impact 'Tech For Good' product. If you're passionate about creating intuitive, user-centered solutions that deliver real social value, this role offers the chance to make a genuine difference. Things to Consider: The role is based near Woking and is hybrid … environments or working with personal data is desirable. A portfolio is required alongside applications. Requirements: Strong UX/UI design & Product Design experience within a SaaS environment Skilled in user research - planning, conducting, and turning insights into action (Prototyping and Mapping user journeys). Proficient in Figma, from low-fi wireframes to high-fidelity prototypes Experience designing … diverse users, including those with low digital skills or accessibility needs Ability to demonstrate solving design problems and working full life cycle Comfortable in agile, cross-functional teams delivering user-focused solutions Please apply to this advert or email your CV direct to Please note, sponsorship is not available for this role, applicants must have full right to work More ❯

Were hiring a Midweight UX Designer to join a thriving digital team within an established retail and eCommerce business. Youll create intuitive, seamless and visually consistent user experiences across digital touchpoints. This is a role where youll own the UX process from ideation to delivery, working closely with internal stakeholders to shape the future of the customer journey. What … youll be doing The successful User Experience Designer will play a key role in a major website transformation project, while also contributing to ongoing enhancements. Youll collaborate with analytics, product, marketing and sales teams to understand customer needs and business goals. The business is looking for a designer interested in user research and analytics, as they want … and accessibility standards. Youll be the guardian of the design system, maintaining visual consistency across platforms and working closely with graphic designers to align brand identity. Your insights from research, competitor analysis and web analytics will inform design decisions that drive customer success. What experience youll need to apply Established UX Design experience, ideally within an eCommerce context. Strong More ❯

We’re hiring a Midweight UX Designer to join a thriving digital team within an established retail and eCommerce business. You’ll create intuitive, seamless and visually consistent user experiences across digital touchpoints. This is a role where you’ll own the UX process from ideation to delivery, working closely with internal stakeholders to shape the future of the … customer journey. What you’ll be doing The successful User Experience Designer will play a key role in a major website transformation project, while also contributing to ongoing enhancements. You’ll collaborate with analytics, product, marketing and sales teams to understand customer needs and business goals.The business is looking for a designer interested in user research and … and accessibility standards.You’ll be the guardian of the design system, maintaining visual consistency across platforms and working closely with graphic designers to align brand identity. Your insights from research, competitor analysis and web analytics will inform design decisions that drive customer success. What experience you’ll need to apply Established UX Design experience, ideally within an eCommerce context. More ❯

prototypes, and design systems. You will facilitate workshops, develop unique design strategies for products and make strategic decisions at the portfolio level. Behind the scenes, you will apply various research methods such as context analysis, moderated interviews, experiments and user tests in order to clearly present your methods to your client and teammates. Set up inspiring design hypotheses … at conferences, webinars, meetups and more. Job qualifications Technical Skills You're well versed in all things experience design with specialities in at least three additional areas such as user research, service design, digital product design, interface design, visual design or other design-related disciplines. You're comfortable leading and advising research activities on experience design projects … employing different methods such as contextual inquiry, moderated interviews, experiments, user testing, etc. Professional Skills You bring an inspiring, unique approach to product design and love facilitating client brainstorms and internal sessions with your team. You're happy to design solo or collaborate with designers/developers to create a wide range of experience design deliverables. A keen interest More ❯

Our client is hiring a Product Owner to help shape our roadmap and deliver meaningful outcomes. If you're someone who thrives in discovery, excels at wireframing and user journeys, and knows how to balance business needs with user insight-we'd love to hear from you. What You'll Do Own and drive product discovery across key … areas of the platform Collaborate with stakeholders to define product requirements and translate them into user stories and acceptance criteria Create wireframes, workflows, and high-level prototypes to communicate ideas clearly Work closely with engineering, design, and business teams to deliver value iteratively Manage and prioritise the product backlog with a clear understanding of impact and effort Continuously refine … features through user research, feedback, and data Ensure clear communication across the business about product goals, progress, and learnings What We're Looking For Proven experience as a Product Owner or Product Manager in a tech-first environment (ideally fintech or B2B SaaS) Strong product discovery skills: research, validation, customer interviews, and problem framing Confident creating wireframes More ❯

customers first. What you'll do: Collaborate within agile teams to define priorities, outcomes, and scope. Shape initiatives using customer and market insight. Facilitate workshops and stakeholder discussions. Conduct research and document current and future state services. Contribute to building a strong service design community. What we're looking for: Strong background in service design, design thinking, and user research . Skilled in journey mapping, prototyping, and stakeholder engagement . Confident working in agile environments . Excellent communication and collaboration skills. If this sounds like you, I'd love to hear from you. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion More ❯

working closely with engineering teams on complex, scalable systems. A self-starter who thrives in a fast-paced, dynamic environment and can identify and seize new opportunities Expert in user research methodologies and tools, build user community and engagement strategies Proven ability to work within large organizations, collaborating across teams & functions to achieve shared goals Excellent communication More ❯

in your career and be part of a growing product community, whilst supporting our NHS. As a Product Owner, you will work across multidisciplinary teams in an agile and user centric way and have responsibility for the quality of the products developed, ensuring our products and services better meet the needs of users and the organisation. The post holder … will own the design and iteration of the product and support delivery teams with knowledge of user needs and business goals to define scopes and priorities and solve problems for our users and stakeholders.NHSBSA product owners put people at the heart of everything they do. They are inclusive, ensuring NHSBSA services work to improve lives, directly or indirectly and … length of service) plus 8 bank holidays Flexi time Active wellbeing and inclusion networks NHS Car lease scheme Main duties of the job Accountability for the successful delivery of user centred products, including owning the product vision and roadmap from inception through to delivery of the product. Manage competing priorities, adapting products and services where needed to meet both More ❯

users and digital product teams to innovate and drive growth for Allstate through the Consumer Connected Cloud mission. This ecosystem aims to provide an absolute frictionless experience for our user community. As a Cloud Digital Product Manager in the ACE organization, you will contribute to defining, delivering, and managing the lifecycle of one or more products to meet customer … observability tooling to enable secure, scalable, and automated cloud environments. Key responsibilities Product Strategy and Vision: Develop and communicate the vision and strategy for digital product(s). Market Research: Conduct market and user research to identify trends, customer needs, and competitive landscape. Product Development: Collaborate with cross-functional teams to design, develop, and launch new digital More ❯

KPIs to measure adoption, performance, and outcomes. Work with data science and analytics teams to ensure KerbBI provides actionable, accurate insights Use AI-driven tools for data analysis, market research, customer feedback synthesis, and roadmap validation. 7+ years of experience as a Product Manager, with at least 2 years in a senior or lead role. Direct experience working in … based insights into product value. Equally fluent in policy and code - understands urban planning contexts but can also dive into technical product specs. Skilled at applying AI tools for: User research and customer insights Competitor/market analysis Data-driven prioritisation and decision-making Enhancing BI dashboards and analytics workflows Excellent communication and presentation skills, with the ability More ❯

KPIs to measure adoption, performance, and outcomes. Work with data science and analytics teams to ensure KerbBI provides actionable, accurate insights Use AI-driven tools for data analysis, market research, customer feedback synthesis, and roadmap validation. 7+ years of experience as a Product Manager, with at least 2 years in a senior or lead role. Direct experience working in … based insights into product value. Equally fluent in policy and code - understands urban planning contexts but can also dive into technical product specs. Skilled at applying AI tools for: User research and customer insights Competitor/market analysis Data-driven prioritisation and decision-making Enhancing BI dashboards and analytics workflows Excellent communication and presentation skills, with the ability More ❯

per week in-office, and occasional travel to client sites as required. Successful candidates will join an established Experience Design Team and play a key role in shaping complex, user-centred services that positively impact millions-primarily within the public sector. The role requires deep expertise in service design, user research, and inclusive practices, alongside strong stakeholder … engagement and leadership skills. Key Requirements: Proven experience delivering end-to-end, user-focused design projects. Background in designing government/public services and familiarity with the (url removed) service standard. Ability to coach teams in iterative, data-informed design methodologies. Strong communication skills and the ability to advocate for design at all levels. Must hold existing UK work More ❯

days per week in-office, and occasional travel to client sites as required.Successful candidates will join an established Experience Design Team and play a key role in shaping complex, user-centred services that positively impact millions-primarily within the public sector. The role requires deep expertise in service design, user research, and inclusive practices, alongside strong stakeholder … engagement and leadership skills. Key Requirements: Proven experience delivering end-to-end, user-focused design projects. Background in designing government/public services and familiarity with the GOV.UK service standard. Ability to coach teams in iterative, data-informed design methodologies. Strong communication skills and the ability to advocate for design at all levels. Must hold existing UK work authorisation More ❯

shape the future of our candidate-facing products and inspire a culture of design excellence. What You'll Do Lead, mentor and grow a small design team. Deliver elegant, user-centred product experiences across web and mobile. Champion UX and UI best practices, from research through to polished design. Oversee and evolve our Design System and reusable UI … patterns. Collaborate with Product, Engineering, and Marketing to deliver innovative solutions that meet both user and business needs. What We're Looking For 7+ years' hands-on UI/UX experience with a strong digital portfolio. Expert in design tools (Figma/Sketch, Adobe CS) and user research methods. Skilled at stakeholder management and communicating design vision. … Strong leadership and mentoring abilities with a passion for great design. Commercially aware, proactive, and able to balance user needs with business goals. Why Join Us? You'll be part of a talented, collaborative team, shaping products that impact millions of jobseekers every day. If you're passionate about design, leadership, and creating digital experiences that people love, we More ❯

shape the future of our candidate-facing products and inspire a culture of design excellence. What You'll Do Lead, mentor and grow a small design team. Deliver elegant, user-centred product experiences across web and mobile. Champion UX and UI best practices, from research through to polished design. Oversee and evolve our Design System and reusable UI … patterns. Collaborate with Product, Engineering, and Marketing to deliver innovative solutions that meet both user and business needs. What We're Looking For 7+ years' hands-on UI/UX experience with a strong digital portfolio. Expert in design tools (Figma/Sketch, Adobe CS) and user research methods. Skilled at stakeholder management and communicating design vision. … Strong leadership and mentoring abilities with a passion for great design. Commercially aware, proactive, and able to balance user needs with business goals. Why Join Us? You'll be part of a talented, collaborative team, shaping products that impact millions of jobseekers every day. If you're passionate about design, leadership, and creating digital experiences that people love, we More ❯

tools Represent the client while facilitating solution workshops with cross functional leaders where you identify new solutions, organization business needs, and solution options Develop solution hypotheses iteratively based on user research, and industry and market trend analysis Translate solution vision into a product vision/roadmap containing well-defined, prioritized features that will realize the solution and value More ❯

data powers innovation across the organisation. Why This Role Stands Out AI at the Core : You'll be applying artificial intelligence and machine learning insights to enhance product performance, user experience, and strategic decision-making. End-to-End Ownership : From discovery to delivery, you'll lead product initiatives that solve real business problems. Stakeholder Impact : Collaborate with leaders across … days in the office per week, plus occasional workshops. What You'll Be Doing Act as the Product Owner for key initiatives, translating business needs into actionable user stories. Use AI tools and data analysis to uncover insights, optimise features, and drive continuous improvement. Define and maintain product roadmaps aligned with strategic goals. Champion the voice of the customer … using user research and feedback to guide development. Collaborate with cross-functional teams-developers, designers, QA, and marketing-to deliver high-impact solutions. What You Bring 3+ years in Business Analysis or Product Ownership, ideally in Agile/Scrum environments. Experience applying AI or machine learning in a commercial or product context. Strong analytical skills and familiarity with More ❯