We're looking for a creative and collaborative Service Designer to support the design and improvement of end-to-end services that deliver real value to our customers. In this role, you'll shape experiences and services that work seamlessly across teams, systems, and channels-ensuring we design with both customers and colleagues in mind. You … ll apply user-centred design approaches to map journeys, identify pain points, and develop service concepts that integrate people, processes, and technology. Working cross-functionally with a wide range of departments and stakeholders, you'll champion collaboration, communication and an holistic approach to design that leads to simpler, more human experiences. Day-to-day … testing service prototypes. If you're passionate about designing services, we'd love to hear from you. Here's what we're looking for: Relevant experience delivering service design projects in large organisations or complex service environments, preferably with a background in UX Design or UX Research. Proficient in user/customer research (qualitative More ❯
Job Title: Design Researcher Location: Bristol Harbourside (Hybrid - 2 days onsite per week) Contract Length: 12 months (potential for extension) Day Rate: £300-£600 (via umbrella or EC) Client: A leading UK financial institution Are you passionate about driving user-centred design in a large-scale digital environment? We're looking for an experienced … Design Researcher to join a collaborative digital team working on some of the most important services in UK financial technology. This is a fantastic opportunity to apply your research skills in shaping strategic digital experiences used by millions. What you'll be doing: Leading both generative and evaluative research to inform product development Collaborating with multidisciplinary agile teams … research within product culture Building strong stakeholder relationships and helping research become a "team sport" What we're looking for: Extensive experience in UX, User, or Design Research roles Proven ability to lead research initiatives and influence design direction Strong stakeholder engagement and collaboration skills Strategic mindset and confidence in working with senior decision More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Pontoon
Job Title: Design Researcher Location: Bristol Harbourside (Hybrid - 2 days onsite per week) Contract Length: 12 months (potential for extension) Day Rate: 300- 600 (via umbrella or EC) Client: A leading UK financial institution Are you passionate about driving user-centred design in a large-scale digital environment? We're looking for an experienced … Design Researcher to join a collaborative digital team working on some of the most important services in UK financial technology. This is a fantastic opportunity to apply your research skills in shaping strategic digital experiences used by millions. What you'll be doing: Leading both generative and evaluative research to inform product development Collaborating with multidisciplinary agile teams … research within product culture Building strong stakeholder relationships and helping research become a "team sport" What we're looking for: Extensive experience in UX, User, or Design Research roles Proven ability to lead research initiatives and influence design direction Strong stakeholder engagement and collaboration skills Strategic mindset and confidence in working with senior decision More ❯
Bristol, Avon, England, United Kingdom Hybrid / WFH Options
Pontoon
Job Title: Design Researcher Location: Bristol Harbourside (Hybrid - 2 days onsite per week) Contract Length: 12 months (potential for extension) Day Rate: £300-£600 (via umbrella or EC) Client: A leading UK financial institution Are you passionate about driving user-centred design in a large-scale digital environment? We're looking for an experienced … Design Researcher to join a collaborative digital team working on some of the most important services in UK financial technology. This is a fantastic opportunity to apply your research skills in shaping strategic digital experiences used by millions. What you'll be doing: Leading both generative and evaluative research to inform product development Collaborating with multidisciplinary agile teams … research within product culture Building strong stakeholder relationships and helping research become a "team sport" What we're looking for: Extensive experience in UX, User, or Design Research roles Proven ability to lead research initiatives and influence design direction Strong stakeholder engagement and collaboration skills Strategic mindset and confidence in working with senior decision More ❯
product owners, developers, architects and QATs to plan and unblock impediments throughout the development process YOUR PROFILE You will bring below skills and experience: •Experience in the technical design and development of technology-based products •Experience working with technical architecture and owning technical writing Experience in data analysis, data modelling, and data visualisation tools (e.g. SQL, Excel, Tableau … Willing to learn database schemas, perform data manipulation tasks such as data cleaning, transformation and aggregation •Ability to facilitate end-to-end delivery, from research, solution options and design through to development, testing and release. •Ability of building, refining and prioritising an agile backlog for technical implementation of requirements •Ability to learn different delivery methodologies such as Scrum … internal operations of the team through activities such as recruitment, client development, line management, delivering trainings and mentoring Certifications across Business Analysis, Agile Delivery, User Centred Design etc. More ❯
analyst. Previous experience of working in a fast-paced digital health environment is fundamental. Demonstrable understanding and experience of operating within the full life-cycle of a service design led digital project/programme, is essential. You will typically work on a number of work packages simultaneously - they will vary in scale and complexity. You must be an … projects including identification, assessment and management of risks and production of realistic plans and contribution towards lessons learned. Liaise with clients/users to clarify details of requirements. Design, create and test moderately complex information deliverables. Undertake logical modelling through to component specification and design; assist technical planning and assurance. clearly elicit, define and document stakeholder … Wales IM&T development and assurance processes, including the NHS Wales Information Standards Assurance Process. Understanding and experience of Agile methodology Practical experience of user centred design and service design principles. Other Essential Ability to travel across sites in a timely manner ,as required by the job. Aptitude and Abilities Essential Able to utilise More ❯
in the recruiting process to bring good technical talent and upskill the resources according to business needs. Key responsibilities: Solution Architecture : Provide architectural oversight and guidance for the design and implementation of complex digital solutions, ensuring alignment with enterprise architecture principles and industry best practices. Team Leadership and Development : Mentor and develop a high-performing team of digital … and security across digital initiatives with continuous review and updated architecture documentation. Cross-Functional Collaboration: Collaborate with cross-functional teams including software development, data science, UX/UI design, and product management to deliver integrated digital solutions that meet business needs. Risk Management: Identify potential risks and vulnerabilities associated with digital solutions, implementing proactive measures to mitigate security … job done. Experience working in a multi-cultural international organization is a plus. Working knowledge of product development architecture. Excellent knowledge of UserCenteredDesign principles & design quality standards. Excellent oral and written communication. Required Qualification: Bachelor's or Masters degree in Computer Science, Information Technology, or related field. Certifications such as More ❯
Greater Bristol Area, United Kingdom Hybrid / WFH Options
Adecco
Job Title: Design Researcher/User Researcher Location: Bristol Harbourside (Hybrid – 2 days onsite per week) Contract Length: 12 months (potential for extension) Day Rate: £300-£600 (via umbrella or EC) Client: A leading UK financial institution Are you passionate about driving user-centred design in a large-scale digital environment? We … re looking for an experienced Design Researcher to join a collaborative digital team working on some of the most important services in UK financial technology. This is a fantastic opportunity to apply your research skills in shaping strategic digital experiences used by millions. What you’ll be doing: Leading both generative and evaluative research to inform product development … research within product culture Building strong stakeholder relationships and helping research become a "team sport" What we’re looking for: Extensive experience in UX, User, or Design Research roles Proven ability to lead research initiatives and influence design direction Strong stakeholder engagement and collaboration skills Strategic mindset and confidence in working with senior decision More ❯
Remote (with occasional travel to Guildford) Permanent | Reporting to Head of Design & Research A forward-thinking digital health organisation is on a mission to transform how care is delivered in the UK. Their flagship product is already improving outcomes in care settings and now, they're looking for a Product Designer to help take their platform to the … next level. As a Product Designer, you'll design intuitive, inclusive digital experiences that empower care professionals and support the delivery of person-centred care. You'll work from discovery to delivery conducting in-depth user research, contributing to a scalable design system, and collaborating across product, engineering, and clinical teams. What You'll … Be Doing: Leading user-centred design initiatives across the full product lifecycle Conducting research in real-world care settings to generate actionable insights Designing accessible, inclusive experiences for users with varying digital skills Collaborating cross-functionally to align design with business and user needs Evolving the design system to ensure More ❯
work on your own or as part of a team and want to learn new technologies and promote best practice. As a Service Designer you will help us design coherent, integrated service offerings based on user needs, and define the design strategy for a service or set of services. You'll work in a … a passionate advocate for designing integrated experiences, you will be persuasive and collaborative with a wide range of stakeholders. You'll be part of our active and supportive design community. As a Service Designer you will: Understand user needs and create user journeys that help people successfully navigate complex systems Identify where separate interactions … should act as one service and design rational user journeys within that service, as well as commonalities in activities across services that create opportunities for product development Analyse failure within existing services, identify root causes for that failure, and create designs or recommendations to address that failure Develop future service propositions that deliver on policy intentions More ❯
Demonstrates initiative and supports others to develop. Front-End Development: Strong technical skills in building secure, accessible, and responsive web applications and cloud platforms. User-Centred Design & Accessibility: Experience collaborating with designers and researchers to deliver inclusive services that meet WCAG standards, using established design systems. System Design & Delivery: Experience contributing to … the design and delivery of complex systems, including automated testing, integration, and deployment. Able to deliver at pace while maintaining quality Interviews will be held w/c 25th August 2025 Why choose us? Northumberland County Council's (NCC) vision is 'Land of Great Opportunities', for current and future generations. We believe there is no better place to More ❯
product specialists. Define and communicate a clear product vision and roadmap aligned to public sector goals, user needs, and strategic outcomes. Lead multidisciplinary Agile delivery teams (design, engineering, user research), fostering strong collaboration and delivery excellence. Build strong relationships with complex networks of internal and external stakeholders, managing expectations and driving alignment. Champion user-centred design and ensure that user research informs all stages of product development. Use product analytics and qualitative feedback to define success metrics, evaluate impact, and guide iterative improvements. Apply Agile practices (e.g. Scrum, Kanban) to manage product backlogs (e.g. Jira, Confluence), prioritisation, sprint planning, and delivery of continuous value. Design and More ❯
Consultancy: You can coach teams to successfully deliver projects and articulate the benefits of a wide variety of delivery approaches, including Kanban, Scrum, Scaled Agile, Waterfall, XP, and Design Sprints. You can describe the fundamentals of best practices in other capabilities like Security, DevOps, User Centred Design, and Data Ethics. You can also explain More ❯
standalone service functionalities, and technical dependencies, collaborating on Minimum-Viable Platform Services (MVPs) and key technical enablers. Balance innovation with practicality in platform strategies, technical debt management, API design, and service development, using customer feedback, performance metrics, and industry standards to inform decisions. Create and evangelize industry practices around Security, API, and developer usage across multiple product lines … competitive dynamics for future growth. Inspire platform engineering teams around technical vision and user-focused outcomes, fostering a culture of technical excellence, user-centric design, and API-first thinking. Influence executives and stakeholders to support platform investments and infrastructure improvements, collaborating with product managers to ensure seamless integration into broader product experiences. You Have … management, preferably in FinTech or enterprise SaaS environments. Demonstrated experience designing, building, and scaling both API ecosystems and user-facing platform services. Strong understanding of API design principles, microservices architectures, and modern software development practices. Experience creating embedded/standalone services that integrate with broader application experiences. Solid technical knowledge of RESTful APIs, authentication protocols, and More ❯
About the role We are building a community of designers, researchers and product professionals to support the public sector's growing demand for a user-centred, design and product led approach to how services are delivered. As a Lead Product Manager, reporting to the Discipline Head, you'll enable public sector organisations to better design … agile delivery as a core discipline. Experienced in working directly with customers and users, and able to drive teams to deliver excellent outcomes for users. Working within a design consultancy/senior product leadership role in the public sector, health or allied areas. Strong empathy and relationship building skills. At this point, we hope you're feeling excited More ❯
Senior Service Designer London £60,000 - £70,000 Currently in search of a Senior Service Designer to join one of the UK’s leading digital design consultancies supporting large-scale digital transformation programmes to both the public and private sectors. You’ll be an experienced Service Designer working in the discipline for at least 4-5 years ideally … with a public sector or consulting background and are keen to grow and develop your skillset within an expanding design practice! What you’ll do: • Lead strategic planning for the client’s service with the user at the heart. • Create service maps, value propositions or service blueprints. • Provide advice and recommendations on potential approaches to organisational … background: You will be an expert at designing services from end to end and improving existing services that are underperforming. • You’ll have strong User-Centred design experience • Experience delivering workshops, proposals and assets • Experience managing relationships supporting agile delivery • Experience with GDS is highly desired • Experience with mentoring or management is advantageous The Package More ❯
Senior Service Designer London £60,000 - £70,000 Currently in search of a Senior Service Designer to join one of the UK’s leading digital design consultancies supporting large-scale digital transformation programmes to both the public and private sectors. You’ll be an experienced Service Designer working in the discipline for at least 4-5 years ideally … with a public sector or consulting background and are keen to grow and develop your skillset within an expanding design practice! What you’ll do: • Lead strategic planning for the client’s service with the user at the heart. • Create service maps, value propositions or service blueprints. • Provide advice and recommendations on potential approaches to organisational … background: You will be an expert at designing services from end to end and improving existing services that are underperforming. • You’ll have strong User-Centred design experience • Experience delivering workshops, proposals and assets • Experience managing relationships supporting agile delivery • Experience with GDS is highly desired • Experience with mentoring or management is advantageous The Package More ❯
Senior Service Designer Multiple Locations UK Wide £57,000 - £64,000 Currently in search of a Senior Service Designer to join one of the UK’s leading digital design consultancies supporting large-scale digital transformation programmes to both the public and private sectors. You’ll be an experienced Service Designer working in the discipline for at least … years ideally with a public sector or consulting background and are keen to grow and develop your skillset within an expanding design practice! What you’ll do: • Lead strategic planning for the client’s service with the user at the heart. • Create service maps, value propositions or service blueprints. • Provide advice and recommendations on potential approaches … background: You will be an expert at designing services from end to end and improving existing services that are underperforming. • You’ll have strong User-Centred design experience • Experience delivering workshops, proposals and assets • Experience managing relationships supporting agile delivery • Experience with GDS is highly desired • Experience with mentoring or management is advantageous The Package More ❯
customers the confidence and security, they need to achieve great outcomes for your users. A partnership of best-in-class software delivery, with pioneering user-centred design services. We offer full end-to-end digital transformation expertise to the very highest standards from discovery to development and beyond, at a scale and quality unique in the … This role requires a hands-on approach and a deep understanding of both the technical and strategic aspects of solution architecture. Key responsibilities Solution design. Lead the architecture design for client solutions from initial engagement through to delivery, ensuring alignment with client requirements and company capabilities. Pre-contract engagement. Participate in RFIs, bids and contribute architecturally to the … maps Credentials. Relevant technical experience and certifications, particularly in AWS and Azure, are desirable. Problem solver. Proven ability to analyse complex issues and, working with others, or alone, design effective solutions. Team player. Collaborative with excellent interpersonal skills, capable of working with diverse teams and clients. Why Join Us? Impactful work. Contribute to meaningful projects that have a More ❯
customers the confidence and security, they need to achieve great outcomes for your users. A partnership of best-in-class software delivery, with pioneering user-centred design services. We offer full end-to-end digital transformation expertise to the very highest standards from discovery to development and beyond, at a scale and quality unique in the … This role requires a hands-on approach and a deep understanding of both the technical and strategic aspects of solution architecture. Key responsibilities Solution design. Lead the architecture design for client solutions from initial engagement through to delivery, ensuring alignment with client requirements and company capabilities. Pre-contract engagement. Participate in RFIs, bids and contribute architecturally to the … maps Credentials. Relevant technical experience and certifications, particularly in AWS and Azure, are desirable. Problem solver. Proven ability to analyse complex issues and, working with others, or alone, design effective solutions. Team player. Collaborative with excellent interpersonal skills, capable of working with diverse teams and clients. Why Join Us? Impactful work. Contribute to meaningful projects that have a More ❯
into clear requirements, reducing ambiguity and providing clear communication to the business on the product delivery approach. Advocate for good practice in professional standards, product management, customer-centric design, and agile development, with a positive, outcome focussed attitude. Balance technical constraints, operational needs, and ethical considerations in product decisions Stay informed about industry trends, emerging technologies, and regulatory … stakeholder management skills, with the ability to work across technical and non-technical teams Understand the principles of effective product management (clarity, prioritisation, roadmapping, user-centric design) and project delivery. You bring sound judgment, discretion, and a strong ethical compass, underpinned by a commitment to delivering value and making a positive difference to our society. Desirable More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
PeopleScout RPO
of our learning and development initiatives! About the Role As a Digital Learning & Training Specialist, you will be aligned to our HR&L&D team where you'll design, deliver and manage engaging, high-impact digital learning and training programs that align with PeopleScout's goals. From Learning Management Systems (LMS) and multimedia tools to delivering live virtual … our EMEA teams. While the primary focus of this role is digital learning, delivery of live instructor-led training is also a requirement of this role. Key Responsibilities Design and deploy innovative online courses and resources, collaborating with subject matter experts, clients, and stakeholders to meet employee learning needs. Establish and maintain governance standards for LMS usage, accessibility … support learning, including LMS and content authoring software. Strong digital skills and proficiency in Microsoft Office. Up-to-date knowledge of L&D best practices, including accessibility, user-centereddesign, and training cycle. Experience in instructional design, needs analysis and training delivery Desirable: Experience managing and administering Learning Management Systems. A portfolio More ❯
our teams are focusing on, tech stack or how we work, please use this link for our Notion page. Your Responsibilities in this Role Partner with engineers to design robust technical solutions and deliver high-quality features Write code, contribute to system design, and guide architecture decisions Manage and coach 5-6 engineers, running effective … at a Fintech or Payments company You have 5+ years of product management experience shipping world-class products at fast-growing companies and have had demonstrable engagement with Design, Engineering and Leadership teams. You are fluent in SQL and have strong software engineering experience to interrogate product data yourself and make good decisions. We understand that perfect data … know a bad MVP from a good one and have experience with product discovery methodologies You have strong empathy for customers and an unwillingness to compromise on user-centereddesign Experience in working with third parties, whether it's evaluating APIs and capabilities, mapping out integration plans or evaluating different technology options Nice to More ❯
Newcastle Upon Tyne, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
job As a Senior Technical Analyst, you'll play a key role in delivering digital transformation across the NHSBSA. You'll work closely with multidisciplinary teams to analyse, design, and support the delivery of innovative digital solutions. Leading technical systems analysis and feasibility studies for new projects. Translating complex technical designs into clear, user-friendly processes. … Supporting agile delivery teams with functional design authority and requirements analysis. Monitoring emerging technologies and advising on their potential value. Conducting impact assessments and identifying risks and mitigations. Mentoring colleagues and contributing to recruitment and talent development. Collaborating with stakeholders to ensure solutions meet user and business needs. Supporting procurement processes and ensuring value for money. … they apply to your role. Working relationships Responsible to : DDaT People Manager, DDaT Delivery Manager, Head of Profession Solution Design & Innovation Key relationships and connections Architecture community UCD community Developer and Test community Live services community DDaT delivery community DDaT senior leadership Internal and External clients and customers Person Specification Personal Qualities, Knowledge and Skills Essential Business change More ❯
phone to get things done. About the role We're seeking a Senior Full Stack engineer with extensive React experience. This role combines deep React expertise with user-centereddesign principles. Key Responsibilities Design and implement complex React applications using modern patterns and best practices. Lead technical decisions around React architecture, state … management, and performance optimization. Build and maintain reusable component libraries and design systems. Establish frontend testing strategies and quality standards Required Qualifications 5+ years of professional software engineering experience Expert knowledge of React ecosystem, hooks, and modern patterns Strong experience with React Query/TanStack Query for data fetching Proven track record with TypeScript in production environments Deep More ❯