Newcastle upon Tyne, England, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
resolve team issues, using agile health checks to provoke responses. Digital perspective - you apply digital understanding and implement assisted digital solutions. Evidence-based design - you design for multiple services, choosing the most straightforward approach. Constraints - you identify, communicate, and work within constraints, challenge their validity, and … used by NHS organisations, contractors and the public: we're proud to be part of something meaningful, that touches millions of lives. We design our services around customer needs and place people at the heart of our organisation. That's why when you join us, you'll be … responses. Digital perspective - you apply a digital understanding to your work. You identify and implement solutions for assisted digital. Evidence- and context-based design - you design systems for use across multiple services and identify the most straightforward option out of various approaches. Experience of working within More ❯
re looking for a Senior Product Designer who expects more from their career. It’s a chance to extend and improve dunnhumby’s Design team. This role will be a 12 month fixed term contract. Joining our growing Design team, you’ll work with world class … and Brand clients through our portfolio of digital solutions powered by data science. What you’ll be working on As a hands-on design and innovation practitioner, you will shape our products into usable and useful experiences with user needs and business goals at the forefront. … problems in unique ways. Your communication and collaboration excellence will be essential to avoid siloed thinking and efforts. You will support the Product Design Manager in defining standards and guidelines across design and research, ensuring quality and consistency in product experience. A strategic thinker, you will More ❯
Cardiff, Wales, United Kingdom Hybrid / WFH Options
Ofgem ECO Reporting Working Group
for UK consumers and contribute to the Net Zero transition. Our expanding team offers new roles in Service, User, and Interaction Design with learning opportunities in the DDaT field. Enjoy hybrid working flexibility and impact energy solutions in a dynamic setting. As an interaction designer, you … schemes aimed at achieving policy outcomes that support the Net Zero initiative. The chosen candidate will collaborate extensively with user-centred design peers and multidisciplinary digital delivery teams. Additionally, the interaction designer will play a pivotal role in aiding the development of Ofgem's interaction design … across Delivery & Schemes projects. You'll support the growth of interaction design within the Ofgem User-Centred Design (UCD) community. Additionally, you'll mentor other UCD roles to enhance their understanding of interaction design and increase awareness and understanding of the field More ❯
Glasgow, Scotland, United Kingdom Hybrid / WFH Options
Ofgem
for UK consumers and contribute to the Net Zero transition. Our expanding team offers new roles in Service, User, and Interaction Design with learning opportunities in the DDaT field. Enjoy hybrid working flexibility and impact energy solutions in a dynamic setting. As an interaction designer, you … schemes aimed at achieving policy outcomes that support the Net Zero initiative. The chosen candidate will collaborate extensively with user-centred design peers and multidisciplinary digital delivery teams. Additionally, the interaction designer will play a pivotal role in aiding the development of Ofgem's interaction design … across Delivery & Schemes projects. You'll support the growth of interaction design within the Ofgem User-Centred Design (UCD) community. Additionally, you'll mentor other UCD roles to enhance their understanding of interaction design and increase awareness and understanding of the field More ❯
create exceptional user experiences. Role Overview: As a senior designer, you will play a critical role in leading and shaping the design vision for our platform. You will be responsible for overseeing the design process from … concept to delivery, ensuring seamless user experiences across the board. You’ll will collaborate with cross-functional teams, and champion user-centereddesign principles. If you're looking for an opportunity to make a meaningful impact in a dynamic, growth-oriented fintech … and inspire a diverse team of designers. Solid experience designing and delivering fintech products or complex platforms, with a deep understanding of user-centereddesign principles. Strong ability to collaborate with cross-functional teams, including product management, engineering, and marketing. Excellent communication skills, both More ❯
Edinburgh, Scotland, United Kingdom Hybrid / WFH Options
Harvey Nash
Support the development and execution of services, strategies, and policies to meet business requirements and user needs. Promote inclusive, collaborative, user-centereddesign practices and integrate them into service design and delivery. Recommend appropriate service design tools and … activates, and delivering service outcomes based on user, staff and organisational needs. Ability to choose and apply appropriate user-centred design methods (from data gathering, idea & concept generation, co-creation and prototyping) for different design life cycle phases and situations. Ability … communicate design approaches and insights effectively in such a way as to stimulate conversation and collaboration. Knowledge of other user centred design practices and experience of collaborating with them for service delivery. Promote the value of iterative design based on userMore ❯
Cardiff, Wales, United Kingdom Hybrid / WFH Options
Ofgem ECO Reporting Working Group
working with a range of vital operations. You’ll contribute to the delivery of the digital service, playing a critical role in the design of intuitive and accessible solutions that support regulated businesses and the wider public. It’s a chance to shape design direction, lead … high-impact projects, and help build services that really matter. You’ll have the chance to influence design across multiple or highly complex services, setting the standard for user-centred development. You’ll be getting involved with prototyping using a new design system, developing … digital programme but have opportunity to support projects across Ofgem Manage and mentor designers Grow and support interaction design in the Ofgem UCD community Support and mentor other UCD roles to have a better understanding of interaction design Increase awareness and understanding of interaction designMore ❯
Telford, England, United Kingdom Hybrid / WFH Options
Capgemini
As a Lead Service Designer, you will drive the design of complex, user-centered services across the department. You will help set the vision for service design, ensuring that iterative processes lead to successful outcomes. You will champion and facilitate collaboration across … -centred design, and create an inclusive environment for designers. Your skills and experience · Essential: Proven ability to lead complex, user-centereddesign projects from initial concept to final implementation. Experience in designing government or public services. Strong knowledge of the GOV.UK … direction of service design within the business area. Qualifications: Degree in Service Design, Interaction Design, User Experience Design, or a related field or equivalent experience. Relevant professional certifications or equivalent experience. Your security clearance To be successfully appointed to this More ❯
Altrincham, England, United Kingdom Hybrid / WFH Options
Informed Solutions
and Digital Democracy to name a few! About the role: We are looking to expand our established User-Centred Design (UCD) team with an experienced Senior/Lead Service Designer to help design and deliver complex, user-centred, and inclusive services that … solve challenging public sector problems. As a Senior/Lead Service Designer, you will collaborate closely with the wider UCD team in our multi-disciplinary environment to create end-to-end services that prioritise user needs, accessibility, and client goals. Your work will deliver genuine value and impact … cross-functional teams, working with user researchers, interaction designers, and technical consultants to define requirements and bring service visions to life. Drive UCD practices at Informed, refining methods and tools to maintain leadership in digital transformation. Mentor and coach junior team members, fostering a culture of continuous learning More ❯
issues which touch the lives of so many. Interaction Designers work to understand user journeys, identify patterns and use prototypes to design services, products and tools which fulfil user needs. They work alongside other Designers, Front-end Developers, Researchers and Software Engineers to design … experiences. Job description As a Lead Interaction Designer, you will: Provide design leadership across all User Centred Design(UCD) professions, across multiple teams, to ensure we have a consistent approach that meets user needs and aligns with best practice. Work closely with … and encourage others to do the same. Maintain oversight of multiple improvement initiatives for your local, DWP or cross-government communities. Lead and facilitate UCD community events, working groups and practice initiatives. Line manage, coach and mentor senior interaction designers, and sometimes other user centred designMore ❯
role in shaping the interactions between our users and our conversational AI tools like Genesys. This role's primary focus is AI conversational design, but you'll also contribute to content design and support user-centred design across the team. We're … continually improve the experience. Collaborate with developers and product teams to integrate conversational AI into our help and support experiences across channels. Conversational Design Dialogue Design: Design natural, intuitive dialogue flows across chat, voice, and other platforms. Ensure every interaction feels human, helpful, and … analysis, intent recognition, and entity extraction. You know how to use these tools to inform and optimise conversation flows. Large Language Models & Prompt Design: Experience shaping conversational experiences with LLMs like GPT-4. You understand how context, tone, and structured inputs influence AI behaviour-and how to designMore ❯
Altrincham, England, United Kingdom Hybrid / WFH Options
Informed Solutions
operating in a variety of sectors including Civil Defence, Healthcare, Sustainable Environment and Land Asset Management, and Digital Democracy. Position As a User-CenteredDesign Consultant, you will be excited by the opportunity to: Work across a mixture of private and public sector projects … early-career colleagues to strengthen our community of practice, building for our future success. Minimum Requirements Experience of working in a user-centred design team in a consultancy, agency, or in-house setting. Skills in one or more UCD disciplines preferably service design or … interaction design. Knowledge of user-centred design principles, best practice, and artefacts e.g. prototypes, journey maps, personas. Experience working with teams and/or clients to embed user-centred design practices. Ability to adapt and identify appropriate UCD processes and methods to More ❯
EU work permit required: Yes col-narrow-right Job Views: 4 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description: Mastek is seeking a UCD lead to join our dynamic and growing User-Centred Design practice. This role involves leading impactful projects for clients across the … public and private sectors, applying UCD methods in agile environments, and collaborating with a diverse range of stakeholders. You will be able to balance people, process and technology in your approach to transformation and the provision of user centred designer leadership. As a lead, you will contribute to … the development of our UCD strategy, take the lead on client engagements collaborating closely with Mastek and client colleagues, line manage and mentor team members, and contribute to business growth. Key Responsibilities: User-centred design leadership and strategy Scope, deliver and lead end-to-end UCDMore ❯
will be an integral part of our team, responsible for identifying user experience problems as well as creating and recommending user-centered solutions. You will work closely with our design team to conduct user research, usability testing, and implement user-centereddesign principles to create intuitive and validated solutions. You will have the opportunity to work on a diverse set of products that will challenge you to think creatively and come up with innovative solutions. You will be provided with the necessary training and … XD, InVision, or Sketch A willingness to learn new processes and software (such as Figma and Dovetail) Have a passion for user-centric design Strong problem-solving skills: The ability to identify user needs, generate ideas and create effective solutions A strong project portfolio More ❯
Bournemouth, England, United Kingdom Hybrid / WFH Options
Care Planner Ltd
Get AI-powered advice on this job and more exclusive features. Job Title: Product Designer Reporting To: Head of Design Location: Remote working, with travel to Bournemouth once or twice a month Salary: Competitive Job Type: Full Time 37.5 hours a week Our Purpose As a current market … what make this possible. About The Job As a Product Designer at Nourish, you’ll be advocating for our end users through practical design thinking ideally framed around the Lean UX methodology, collaborating closely with your counterparts in Product and Engineering to create and enhance user … user experiences, ensuring that our products not only meet user needs, but also provide a delightful experience The Product Design team at Nourish celebrates a balance of design thinking, research acumen, information architecture and technical knowledge to create products that are useable More ❯
technology in your approach to transformation and the design of services. As a Senior, you will contribute to the development of our UCD strategy, line manage and mentor junior team members, and contribute to business growth. Location : Flexible (Remote, with options to work from offices in Reading and … from client offices.) Key Responsibilities: User-centred design leadership and strategy · Scope, deliver and lead components of end-to-end UCD activities in a variety of programme contexts · Plan and execute appropriate service design activities based on project needs. · Clearly articulate project problems, scopes … programmes · Demonstrated application of service design methods and tools. · Experience in consultancy or leading internal projects. · Coaching, mentoring, or management experience of UCD/design teams. · Familiarity with GDS/NHS service standards and assessments and experience of running Discoveries to GDS/NHS Service Standard More ❯
what make this possible. About the Job As a Product Designer at Nourish, you’ll be advocating for our end users through practical design thinking ideally framed around the Lean UX methodology, collaborating closely with your counterparts in Product and Engineering to create and enhance user … user experiences, ensuring that our products not only meet user needs, but also provide a delightful experience The Product Design team at Nourish celebrates a balance of design thinking, research acumen, information architecture and technical knowledge to create products that are useable … functional, simple, and intuitive - at scale. Role & Responsibilities You’ll join the Product Design team as someone who: User Research: Conducts user research with guidance from our UXR to understand user needs, behaviours and pain points. Utilises methods such as interviews, surveys More ❯
This role is open to those interested in working across both service and interaction design, with particular focus on service design. Please note: We anticipate a high volume of applications for this role, so may close applications early. We encourage putting your application in (mainly CV) as soon … Have a growth mindset Candid-but-kind communicators Key Responsibilities Scope Responsible to the Head of Interaction and Service Design or a UCD Principal Hands-on design and design leadership for products and teams to assure the successful design and delivery of … with clients, earning their trust and understanding their needs Support the sales team to win new work by contributing and reviewing bids relating to UCD Contribute to marketing materials (blogs, case studies, talks). Skills, Knowledge and Expertise At this point, we hope you're feeling excited about Made Tech More ❯
This role is open to those interested in working across both service and interaction design, with particular focus on service design. Please note: We anticipate a high volume of applications for this role, so may close applications early. We encourage putting your application in (mainly CV) as soon … Have a growth mindset Candid-but-kind communicators Key Responsibilities Scope Responsible to the Head of Interaction and Service Design or a UCD Principal Hands-on design and design leadership for products and teams to assure the successful design and delivery of … with clients, earning their trust and understanding their needs Support the sales team to win new work by contributing and reviewing bids relating to UCD Contribute to marketing materials (blogs, case studies, talks). Skills, Knowledge and Expertise At this point, we hope you're feeling excited about Made Tech More ❯
This role is open to those interested in working across both service and interaction design, with particular focus on service design. Please note: We anticipate a high volume of applications for this role, so may close applications early. We encourage putting your application in (mainly CV) as soon … Have a growth mindset Candid-but-kind communicators Key Responsibilities Scope Responsible to the Head of Interaction and Service Design or a UCD Principal Hands-on design and design leadership for products and teams to assure the successful design and delivery of … with clients, earning their trust and understanding their needs Support the sales team to win new work by contributing and reviewing bids relating to UCD Contribute to marketing materials (blogs, case studies, talks). Skills, Knowledge and Expertise At this point, we hope you're feeling excited about Made Tech More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Made Tech
Senior Designer Job Description Made Tech wants to positively impact the country's future by using technology to improve society. We believe being design-led can create positive outcomes in the public sector through critical services enabled by technology. We've built a community of designers and researchers … with clients, earning their trust and understanding their needs Support the commercial team to win new work by contributing and reviewing bids relating to UCD Contribute to marketing materials (blogs, case studies, talks). Key measures Case studies of how to design and deliver good public services and … outcomes Contributing to the growth and happiness of the UCD community at Made Tech Deliver your project objectives on time and to the expected standard Display the Made Tech values and behaviours reflected in feedback from colleagues and clients Ensure your team members (direct reports and account team members) feel More ❯
CX/UX Design Manager Department: AC EMEA Marketing/Omnichannel/Digital Reports To: Head of Customer Experience Job Summary: The CX/UX Design Manager is responsible for leading and managing various design projects, including e-commerce and brand website experiences, color … experience, digital services, and mobile applications for both B2B and B2C target audiences. This role emphasizes collaboration with external design partners and internal teams to ensure that customer experience (CX) and user experience (UX) principles are integrated into all aspects of digital product development. The ideal … candidate will have a strong background in design thinking, user research, and a commitment to creating intuitive and engaging user experiences that align with business goals. Key Responsibilities: Project Management: Manage and lead various types of CX and UX design projects from More ❯
user research, usability testing, and data analysis to inform design decisions. Translate complex business requirements into intuitive, user-centric design solutions. Create wireframes, prototypes, user flows, and high-fidelity mockups to communicate design intent. Advocate for design best practices, accessibility standards, and user-centereddesign principles. Collaborate closely with product managers, developers, and stakeholders to align on vision and execution. Present and communicate design … experience in UX/UI design, with at least 2 years in a leadership or senior role. Strong portfolio demonstrating user-centereddesign solutions across web and mobile platforms. Proficiency in design and prototyping tools such as Figma, Sketch, Adobe More ❯
and visualize outcomes and successes. Gather and understand the needs of business stakeholders, managing their expectations effectively. Set direction and embed good user-centereddesign practices within teams. Make important decisions based on research and understand how this research impacts others. Conduct and interpret … evidence-based research, incorporating findings into your work. Mentor other user-centereddesign colleagues and advocate for user-centered design. Qualifications: Proven experience in service design, particularly within the public sector. Strong ability to create detailed service blueprints … Excellent project management and stakeholder engagement skills. Proficiency in conducting and interpreting evidence-based research. Strong leadership and mentoring abilities. Expertise in user-centereddesign practices and principles. Why Join Us? Be part of a large, public sector-funded body with strong project boards More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Manchester Digital
the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user-centred design, critical thinking, problem solving and designing and building digital services and products. Working at Capgemini Invent would give you opportunities to develop and grow … for our clients right from the inception to real life application of Service Design. Support our clients through the end-to-end service design process to design and develop innovative products and services. This process will be all the way from ideation and inception through to … solution build and testing. Champion user-centricity - with a set of tools and methods you can draw upon to embed design thinking/user-centricity Work on new ideas and work alongside solution team to design and develop innovative products and services More ❯