IT Technical Support Team Leader
- Location
- Enstone, England, United Kingdom
efficiency through process optimisation, automation, and the implementation of robust documentation and knowledge management practices. Collaborate with the wider IT Operations team to support infrastructure initiatives, project delivery, and effective escalation management. Monitor, maintain, and enhance the performance, availability, and security of Microsoft platforms and associated IT systems. Provide … Intune, Microsoft 365 & Office 365 Services and Administration, Microsoft Azure Knowledge, Microsoft Exchange and Microsoft Endpoint Manager (Configuration Manager/SCCM). Virtualisation using VMware vSphere. Desire to deliver exceptional customer service. Excellent communicator with an ability to work under pressure. Strong team ethic and can-do attitude. What ...