26 to 50 of 133 WFM Jobs in the UK

Level, grade BCC (104 UCAS Points) (Essential) About the Employer Propeller Powered Ltd Propeller Powered Ltd is a Manchester, UK-based company that specialises in providing innovative and effective Workforce Management & Property Compliance software solutions to enable property management & maintenance companies to connect their back office & mobile workforce, create digital certification & documentation and evidence, manage & monitor property compliance & building safety. More ❯

from HR IS and exports to payroll systems Data Management. Working with large datasets while ensuring data integrity Configuring Intouch/DX devices, performing firmware updates, and troubleshooting issues Workforce Management System (WMS) configuration. Time and Attendance, Scheduling, Payroll Integrations and Absence Management About you As a Kronos Analyst you should have a minimum of 2 years' experience providing IT More ❯

Senior Service Desk Lead Location: Newbury, (Hybrid – 1–2 days onsite per week, WFH otherwise) We’re looking for an experienced and strategic Senior Service Desk Lead to oversee our EMEA customer support operations. This is a critical leadership role More ❯

Senior Service Desk Lead Location: Newbury, (Hybrid – 1–2 days onsite per week, WFH otherwise) We’re looking for an experienced and strategic Senior Service Desk Lead to oversee our EMEA customer support operations. This is a critical leadership role More ❯

product engineering. Reporting to the D&A Engineering COO and Head of Business Management with team members in US, UK and Romania, this individual will harden processes ranging from workforce management to portfolio execution, enabling better control and insight driven action. Role summary: As Senior Business Manager, you will be driving strategic planning and operational activities for the effective and More ❯

DOE Puzzel: The Low-Down Puzzel is a leading provider of cloud-based contact center solutions, empowering businesses to deliver exceptional customer service. Our platform combines omnichannel contact center, workforce management, and AI-driven analytics to optimize customer interactions and operational efficiency. With 25 years' experience since our foundation in Norway, we're already in the Nordics, growing rapidly in More ❯

define their customer experience (CX) strategy. Act as a trusted advisor to senior stakeholders, providing strategic insights on how technology can address evolving customer experience needs. Optimise omnichannel support, workforce management, and real-time analytics for enhanced service delivery. Identify opportunities to incorporate AI-driven automation and predictive analytics to improve CX outcomes. Migration & Delivery Management: Plan and execute CCaaS More ❯

and helping shape our data model. elementsuite is rewriting the rulebook on how enterprise software is built. Our cloud-native platform powers flexible, scalable, and beautifully simple HR and workforce management solutions. This year, we joined forces with Zellis to create an AI-enabled, end-to-end HR, WFM, and Pay solution. Together, we support some of the biggest brands … tools like Git or SVN. A pragmatic mindset-able to balance time, cost, and quality while delivering value to users. Benefits & culture At Zellis we create AI-enabled HR, workforce management and payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a More ❯

capital management (HCM) suite for frontline and flexible workforces - without compromise. Our employee centred, intelligent and compliant HCM suite is highly integrated and composable, and consists of Workforce Management (WFM), HR, Payroll, and Wellbeing. Humanforce has built strong foundations since its founding in 2002. We help over 2300 customers and almost 1 million employees under management in 30+ countries, across More ❯

and business stakeholders. Desirable Skills Experience with AWS services like Contact Lens, Transcribe, Comprehend, S3, Athena, Quick Sight, Lambda, Elastic Search, Kibana and Kinesis. AWS certification. Knowledge of AWS Workforce Management tools including Quality Monitoring scorin Experience with working in a regulated financial services environment including ISO27001, PCI-DSS and Sarbanes Oxley. Experience with Microsoft technologies including Microsoft Teams direct … routing, Microsoft 365 and Azure Entra ID. Experience with Avaya Aura solutions/Verint WFM Applications 🎁 Why Join Us At Kensington Mortgages, we believe our employees are the heart of our success. We are committed to creating a supportive and flexible work environment that values personal growth, professional development and a healthy work-life balance Our inclusive culture respects and More ❯

and business stakeholders. Desirable Skills Experience with AWS services like Contact Lens, Transcribe, Comprehend, S3, Athena, Quick Sight, Lambda, Elastic Search, Kibana and Kinesis. AWS certification. Knowledge of AWS Workforce Management tools including Quality Monitoring scorin Experience with working in a regulated financial services environment including ISO27001, PCI-DSS and Sarbanes Oxley. Experience with Microsoft technologies including Microsoft Teams direct … routing, Microsoft 365 and Azure Entra ID. Experience with Avaya Aura solutions/Verint WFM Applications Why Join Us At Kensington Mortgages, we believe our employees are the heart of our success. We are committed to creating a supportive and flexible work environment that values personal growth, professional development and a healthy work-life balance Our inclusive culture respects and More ❯

and business stakeholders. Desirable Skills Experience with AWS services like Contact Lens, Transcribe, Comprehend, S3, Athena, Quick Sight, Lambda, Elastic Search, Kibana and Kinesis. AWS certification. Knowledge of AWS Workforce Management tools including Quality Monitoring scorin Experience with working in a regulated financial services environment including ISO27001, PCI-DSS and Sarbanes Oxley. Experience with Microsoft technologies including Microsoft Teams direct … routing, Microsoft 365 and Azure Entra ID. Experience with Avaya Aura solutions/Verint WFM Applications Why Join Us At Kensington Mortgages, we believe our employees are the heart of our success. We are committed to creating a supportive and flexible work environment that values personal growth, professional development and a healthy work-life balance Our inclusive culture respects and More ❯

and business stakeholders. Desirable Skills Experience with AWS services like Contact Lens, Transcribe, Comprehend, S3, Athena, Quick Sight, Lambda, Elastic Search, Kibana and Kinesis. AWS certification. Knowledge of AWS Workforce Management tools including Quality Monitoring scorin Experience with working in a regulated financial services environment including ISO27001, PCI-DSS and Sarbanes Oxley. Experience with Microsoft technologies including Microsoft Teams direct … routing, Microsoft 365 and Azure Entra ID. Experience with Avaya Aura solutions/Verint WFM Applications Why Join Us At Kensington Mortgages, we believe our employees are the heart of our success. We are committed to creating a supportive and flexible work environment that values personal growth, professional development and a healthy work-life balance Our inclusive culture respects and More ❯

Group) Advanced Scheduling and Timekeeping solutions for mid-market enterprise clients. UKG Forecasting experience will be advantages. Job description: Key Responsibilities: Lead the design, configuration, and deployment of UKG WFM Pro Advanced Scheduling modules. Working in the full lifecycle of a UKG Pro WFM projects including, Business Analysis, Functional Specification, System Configuration, Design, Testing, Cutover and Hypercare Optimize workforce scheduling More ❯

Group) Advanced Scheduling and Timekeeping solutions for mid-market enterprise clients. UKG Forecasting experience will be advantages. Job description: Key Responsibilities: Lead the design, configuration, and deployment of UKG WFM Pro Advanced Scheduling modules. Working in the full lifecycle of a UKG Pro WFM projects including, Business Analysis, Functional Specification, System Configuration, Design, Testing, Cutover and Hypercare Optimize workforce scheduling More ❯

Deputy is a global SaaS remote-first workforce management company with hubs in Sydney, Melbourne, San Francisco and London, plus team members working remotely across the United States. Our platform serves over 1.5 million workers and 375,000 workplaces across 100+ countries. We are backed by top global investors and recently achieved Unicorn status. At Deputy, we're improving the More ❯

enabling capabilities to support the SMB Contact Centres working in close collaboration closely with our wider Revenue Operations and Sales Technology teams. Capabilities will range across Performance Analytics & Planning, Workforce Management, Quality Assurance, Agent on-boarding & training and Sales & Contact Centre technology deployment. GTM: developing the Go-To-Market processes required to embed people, process, data and technology change at More ❯

London/Cardiff/UK Remote £55,000 - £75,000 + Benefits Hear from the team Our Workforce Management team The Data Analyst, Workforce Management role sits inside the Commercial Planning & Governance team who form part of the Workforce Management function at Monzo. Workforce Management is a key part of Customer Operations, helping us to know where and when we … COps cost or headcount. Ensuring accurate reporting of FTE, cost and workload impacts in various stakeholder-facing forums. Being responsible for building and maintaining custom reporting/dashboards for Workforce Management, e.g. shrinkage, adherence, handle time, etc. in Looker. Supporting the impact analysis in delivery of high impact projects, relating to service, COps efficiency or cost gains. Building strong relationships … to scope and monitor the implementation of changes as well as validating that agreed business objectives were met. We'd love to hear from you if You have a Workforce Management/Forecasting/Operations background. You have demonstrable experience using SQL in an Operations/Workforce Management setting. You have experience building and maintaining dashboards in Looker. You are More ❯

Zellis's existing broad and deep product set and customer base combining next-gen technology and capability to the portfolio. A key component of this exciting new product is Workforce Management which is already a leader in class across Retail and Hospitality with many customers in the UK and beyond. This is why we need a Specialist in Workforce Management … to join our Solution Consulting Team and join us on an exciting journey. Skills & experience We are seeking a Workforce Management Specialist with deep functional knowledge. Aligned alongside a Sales Executive in Customer engagements you will provide Functional, Technical and Industry expertise throughout the entire Sales Cycle. With deep expertise in discovery meetings, demo environment setup and maintenance, and superior … on customer's and prospects requirements that meet and delight. The mission of the Customer Solutions Consultant is to configure and demonstrate the value of Zellis's next-generation workforce management technology to prospective customers. You will pair your product expertise, presentation skills, and industry knowledge to align Zellis's exciting market leading products in a compelling and engaging manner. More ❯

patterns at individual, ward & organisation level to support the development of rostering processes & practice • In conjunction with others lead the development & embedding of KPIs relating to workforce deployment & effective workforce management • Provide specific reports for internal and external audits and support the implementation of recommendations • Present highly complex data to a range of audiences using graphs & charts • Interpret & present complex More ❯

to shape our platform's future. elementsuite is rewriting the rulebook on how enterprise software is built. Our cloud-native platform powers flexible, scalable, and beautifully simple HR and workforce management solutions. At the start of this year, elementsuite and Zellis joined forces to create an AI-enabled, end-to-end HR, WFM and Pay solution. We already support some … quickly learn new technologies. A collaborative mindset and a champion for innovation, always finding smarter, better ways to solve problems. Benefits & culture At Zellis we create AI-enabled HR, workforce management and payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a More ❯

an experienced engineer to add to our client's high-performance team. This position is responsible for the maintenance, development, and configuration of the bank's voice recording (Verint Workforce Management V.15) platform, hosted within the bank's environment. The position will work as instructed by the client and directly interface with internal support teams/service managers/project … responsibility for architecture, analysis, design, development, and implementation of components and framework of data migration components. Provide Level 3 Support across Incident, Change and Problem management for the Verint Workforce Management platform (V.15). Act as regional SME/Escalation point for Support operations, work as instructed whilst reporting into the client's regional lead. Approve system requirements, estimation, functional … and other activities to ensure architectural alignment. Provide assistance and advanced troubleshooting, diagnosis, resolutions of service related faults and application of recommend product fixes where appropriate on the Verint Workforce Management platform. Capture and Analysis of V.15 System logs and alarms, provide training & development for Level 1 & 2 engineers across Incident and Change management. Set high level design objectives, and More ❯

an experienced engineer to add to our client's high-performance team. This position is responsible for the maintenance, development, and configuration of the bank's voice recording (Verint Workforce Management V.15) platform, hosted within the bank's environment. The position will work as instructed by the client and directly interface with internal support teams/service managers/project … responsibility for architecture, analysis, design, development, and implementation of components and framework of data migration components. Provide Level 3 Support across Incident, Change and Problem management for the Verint Workforce Management platform (V.15). Act as regional SME/Escalation point for Support operations, working as instructed whilst reporting into the client's regional lead. Approve system requirements, estimation, functional … and other activities to ensure architectural alignment. Provide assistance and advanced troubleshooting, diagnosis, resolutions of service-related faults and application of recommended product fixes where appropriate on the Verint Workforce Management platform. Capture and analyze V.15 System logs and alarms, provide training & development for Level 1 & 2 engineers across Incident and Change management. Set high-level design objectives, and review More ❯

to serve customers, and partners in over 190 markets. By taking the complexity out of the financial workflows-including everything from global payments and compliance, to multi-currency and workforce management, to providing working capital and business intelligence-we give businesses the tools they need to work efficiently worldwide and grow with confidence. Role summary As a key member of … presentation, objection handling, and deal closure. Success in this role requires deep consultative selling skills, an agile approach to different lead sources, and in-depth knowledge of Payoneer's workforce management and financial services. What you'll do Manage inbound leads from the website, marketing campaigns, and Payoneer partners across the EMEA region. Conduct discovery calls and provide tailored product More ❯

across the world work in frontline jobs. Yet, despite rising costs and staff shortages, frontline organisations are still left to choose between paper, Excel, and WhatsApp, or decade-old workforce management solutions to take care of the most important part of their businesses - their people. Enter Sona: the next generation of AI-native, frontline workforce management. We've built an … the following apply to you: Experience as a Sales Engineer, Solution Consultant, or Technical Presales role, with a strong track record of selling technical products; You have experience in workforce management or HR technology and are able to explain and confidently sell this complex product. Experienced working with complex software solutions that have multiple products. You're confident in communication More ❯