on top of tickets, response and resolution SLA’s and ensure we deliver exceptional support services. We predominantly use the following technologies • MicrosoftServer2016 and above • Microsoft 365 Cloud • Azure • Dell infrastructure • Hyper-V • ESET antivirus • Datto • VoIP If you are looking to take the More ❯
on top of tickets, response and resolution SLA’s and ensure we deliver exceptional support services. We predominantly use the following technologies • MicrosoftServer2016 and above • Microsoft 365 Cloud • Azure • Dell infrastructure • Hyper-V • ESET antivirus • Datto • VoIP If you are looking to take the More ❯
Background: The IT support technician role is a key role in our Information Technology team. The Support Technician will be responsible for desktop & server-side management with a primary focus on providing technical support for our Bristol office. The role will also provide support to our other global … and refreshes. Provide support for telecoms and mobile devices. Provide coaching to end users. Plan and implement staff relocations around the office Local server installation/changes. Active Directory User Maintenance File Systems, Directory Structures and User Rights Configuring desktops/laptops/printers. Maintaining asset register and … PC’s, laptops, mobile devices, telephony and networking. Experience using/supporting O365. Experience with MDM and end point security Working knowledge of Server 2008/2012/2016 and its roles/features. Knowledge of Networking (such as switches and routers) Working knowledge of WindowsMore ❯
skills: Knowledge of Office 365 product suite & licenses including SharePoint, Teams, and EntraID security features (MFA, Intune, Conditional Access). Knowledge of MicrosoftServer operating systems (2016 onward). Network knowledge and troubleshooting skills (LAN, WAN, VPN, TCP/IP, DNS). Working in an SME More ❯
