Bolton, England, United Kingdom Hybrid / WFH Options
Outcomes First Group
or improved network integrations following business acquisition or expansion. Serve as one of the primary points of contact for suppliers and service providers. Manage and monitor the business server infrastructure based primarily on Microsoft and Hyper-V technologies. Manage and monitor the business network infrastructure based primarily on Meraki and Ubiquiti products. Manage the configuration and monitor the … follow a methodical approach to service issues. Contributes to, supports, and works within the team. Ability to work well with challenging customers and under pressure. Experience in supporting WindowsServer2016-2025 and Windows 10/11 Experience in managing Active Directory Experience in managing Microsoft 365 services such as Exchange, Sharepoint More ❯
manchester, north west england, united kingdom Hybrid / WFH Options
Outcomes First Group
or improved network integrations following business acquisition or expansion. Serve as one of the primary points of contact for suppliers and service providers. Manage and monitor the business server infrastructure based primarily on Microsoft and Hyper-V technologies. Manage and monitor the business network infrastructure based primarily on Meraki and Ubiquiti products. Manage the configuration and monitor the … follow a methodical approach to service issues. Contributes to, supports, and works within the team. Ability to work well with challenging customers and under pressure. Experience in supporting WindowsServer2016-2025 and Windows 10/11 Experience in managing Active Directory Experience in managing Microsoft 365 services such as Exchange, Sharepoint More ❯
escalating specialist problems. Provide end user training where required. Have at least 2 years' experience working in a technical role and have gained the following knowledge: Required Knowledge: MicrosoftWindowsServer2016 and upwards MicrosoftWindows 10/11 Active Directory Virtualisation (Hyper-V, VMware) Office 365/Azure/Exchange Online More ❯
Glasgow, Scotland, United Kingdom Hybrid / WFH Options
Be-IT
and contribute to knowledge sharing across the team. What You’ll Bring Proven experience in 3rd line support within an IT or MSP environment. Strong technical knowledge in: WindowsServer (2016–2022), Active Directory, Group Policy Microsoft 365, Azure, Intune, Exchange Online Networking: TCP/IP, DNS, DHCP, VPNs, VLANs, SD-WAN Virtualisation: VMware More ❯
milton, central scotland, united kingdom Hybrid / WFH Options
Be-IT
and contribute to knowledge sharing across the team. What You’ll Bring Proven experience in 3rd line support within an IT or MSP environment. Strong technical knowledge in: WindowsServer (2016–2022), Active Directory, Group Policy Microsoft 365, Azure, Intune, Exchange Online Networking: TCP/IP, DNS, DHCP, VPNs, VLANs, SD-WAN Virtualisation: VMware More ❯
paisley, central scotland, united kingdom Hybrid / WFH Options
Be-IT
and contribute to knowledge sharing across the team. What You’ll Bring Proven experience in 3rd line support within an IT or MSP environment. Strong technical knowledge in: WindowsServer (2016–2022), Active Directory, Group Policy Microsoft 365, Azure, Intune, Exchange Online Networking: TCP/IP, DNS, DHCP, VPNs, VLANs, SD-WAN Virtualisation: VMware More ❯
enjoy solving complex problems, sharing your expertise, and working in a fast-paced environment. Essential Skills & Experience Proven experience in infrastructure support and project delivery. Strong knowledge of: ? WindowsServer2016/2019/2022/2025 VMware (5.5 to 7.x) Active Directory & Group Policy Office 365 & Exchange 2016/2019 Citrix More ❯
Doncaster, South Yorkshire, England, United Kingdom
Austin Banks
to SmartHealth Regular team events and social gatherings As a 2nd line help desk engineer, you will be responsible for: Handle escalated 2nd line support incidents, including troubleshooting server systems, networks, telephony, security, cloud services and more. Diagnose and resolve issues related to Microsoft 365, Azure, SharePoint, Exchange, hybrid connectivity, VPNs, WiFi/guest networks, domains/DNS … will be: Proven experience (typically 2-4+ years) in a 2nd line support or infrastructure support role (ideally in an MSP environment). Strong technical knowledge of WindowsServer (2016/2019/2022), Active Directory, Azure, Microsoft 365, Exchange, SharePoint, Office 365, databases. Network infrastructure experience: LAN/WAN, routing/switching More ❯
someone with at least 3 – 5 years of experience in an IT support or systems role and strong working knowledge of: Microsoft 365 Microsoft Azure Microsoft Entra Intune WindowsServer (2016/2019/2022) Active Directory Windows networking Basic routing, switching, and firewall rules Printer support and troubleshooting You’ll also More ❯
and maintain service excellence. Keep clear, professional communication with clients and internal teams. Troubleshoot networks, firewalls, switches, and connectivity issues. Manage systems via RMM tools. Maintain and support Windows 10/11, Microsoft 365 apps (Teams, Exchange, SharePoint, OneDrive), and WindowsServer2016/2019 environments. Support Active Directory, file permissions, DHCP More ❯
incidents and service requests, ensuring timely and effective resolution Lead root cause analysis and implement long-term solutions to recurring issues Support and manage infrastructure projects such as server migrations, network upgrades, and cloud deployments Maintain and improve internal documentation, processes, and knowledge base articles Deliver on-site support for critical issues and project work as required Collaborate … for: Minimum 35 years experience in a 2nd/3rd Line IT support role, ideally within a managed service provider or multi-client environment Strong technical knowledge in: WindowsServer (2016/2019/2022) Microsoft 365 administration and support Active Directory, Group Policy, DNS/DHCP Networking (VLANs, firewalls, routers/switches) Virtualisation More ❯
performance and ensure optimal functionality Create and maintain technical documentation Support compliance with internal processes and policies Preferred Experience and Qualifications Deep understanding of virtualisation technologies Experience with WindowsServer (2016/2019), AWS, Azure Knowledge of Red Hat products (Satellite 6, OpenShift, RHEL/CentOS) Active Directory management (RBAC, DFS, OU creation) Familiarity More ❯
Edinburgh, Scotland, United Kingdom Hybrid / WFH Options
Lorien
proactive approach to problem-solving. You’ll be comfortable working in a fast-paced environment and keen to develop your skills further. Essential Skills: Strong troubleshooting skills with Windows 10/11. Experience with Microsoft 365 and Azure Active Directory. Understanding of networking fundamentals (DNS, DHCP, IP routing). Ability to support a 200+ user environment both onsite … and remotely. Excellent communication and documentation skills. Desirable Skills: Microsoft 365/Azure administration. WindowsServer2016–2022. NAS/SAN storage management. Mobile device support (Android/iOS). Backup and replication tools (e.g., Veeam). Awareness of Cyber Essentials or ISO27001. Interest or experience in cyber security or risk management. What’s More ❯
livingston, central scotland, united kingdom Hybrid / WFH Options
Lorien
proactive approach to problem-solving. You’ll be comfortable working in a fast-paced environment and keen to develop your skills further. Essential Skills: Strong troubleshooting skills with Windows 10/11. Experience with Microsoft 365 and Azure Active Directory. Understanding of networking fundamentals (DNS, DHCP, IP routing). Ability to support a 200+ user environment both onsite … and remotely. Excellent communication and documentation skills. Desirable Skills: Microsoft 365/Azure administration. WindowsServer2016–2022. NAS/SAN storage management. Mobile device support (Android/iOS). Backup and replication tools (e.g., Veeam). Awareness of Cyber Essentials or ISO27001. Interest or experience in cyber security or risk management. What’s More ❯
broughton, central scotland, united kingdom Hybrid / WFH Options
Lorien
proactive approach to problem-solving. You’ll be comfortable working in a fast-paced environment and keen to develop your skills further. Essential Skills: Strong troubleshooting skills with Windows 10/11. Experience with Microsoft 365 and Azure Active Directory. Understanding of networking fundamentals (DNS, DHCP, IP routing). Ability to support a 200+ user environment both onsite … and remotely. Excellent communication and documentation skills. Desirable Skills: Microsoft 365/Azure administration. WindowsServer2016–2022. NAS/SAN storage management. Mobile device support (Android/iOS). Backup and replication tools (e.g., Veeam). Awareness of Cyber Essentials or ISO27001. Interest or experience in cyber security or risk management. What’s More ❯
dunfermline, north east scotland, united kingdom Hybrid / WFH Options
Lorien
proactive approach to problem-solving. You’ll be comfortable working in a fast-paced environment and keen to develop your skills further. Essential Skills: Strong troubleshooting skills with Windows 10/11. Experience with Microsoft 365 and Azure Active Directory. Understanding of networking fundamentals (DNS, DHCP, IP routing). Ability to support a 200+ user environment both onsite … and remotely. Excellent communication and documentation skills. Desirable Skills: Microsoft 365/Azure administration. WindowsServer2016–2022. NAS/SAN storage management. Mobile device support (Android/iOS). Backup and replication tools (e.g., Veeam). Awareness of Cyber Essentials or ISO27001. Interest or experience in cyber security or risk management. What’s More ❯
as a reliable escalation point. Previous experience in a Helpdesk Lead, Supervisor, or Manager position in an MSP or end user environment Strong background in Microsoft technologies, including: WindowsServer (2016/2019/2022) Microsoft 365/Exchange Online Microsoft Azure Active Directory & Group Policy Intune/Endpoint Manager SharePoint & OneDrive administration Hyper More ❯
under pressure, and excellent problem-solving skills. Key skills and experience: Background in an MSP or IT services environment (preferred) Strong experience with: Microsoft 365/Office 365 WindowsServer (2016–2019) Virtualisation technologies Firewalls & networking (IP, switches, routers) Backup solutions (ideally Veeam) Strong customer service and communication skills Ability to take ownership of More ❯
smoothly both remotely and on-site. Expect a busy, varied workload including: Delivering 1st & 2nd line technical support with professionalism and pace Troubleshooting hardware, software and networking issues (Windows, macOS, AD, Exchange, VoIP etc.) Proactively managing Microsoft Exchange, Active Directory, cloud storage, DR, VoIP and more Managing tickets and resolving issues within SLAs Maintaining accurate client and system … documentation Recommending improvements and contributing to IT projects and rollouts What You ll Bring You re confident, curious and customer-focused, with: Strong hands-on experience with Windows 10/11 and macOS Solid understanding of LAN/WAN/Wi-Fi networking Proficiency in WindowsServer 2012/2016/ More ❯
London Bridge / Hybrid / WFH / SE1, Billingsgate, United Kingdom Hybrid / WFH Options
Integral Recruitment Ltd
smoothly both remotely and on-site. Expect a busy, varied workload including: Delivering 1st & 2nd line technical support with professionalism and pace Troubleshooting hardware, software and networking issues (Windows, macOS, AD, Exchange, VoIP etc.) Proactively managing Microsoft Exchange, Active Directory, cloud storage, DR, VoIP and more Managing tickets and resolving issues within SLAs Maintaining accurate client and system … documentation Recommending improvements and contributing to IT projects and rollouts What You’ll Bring You’re confident, curious and customer-focused, with: Strong hands-on experience with Windows 10/11 and macOS Solid understanding of LAN/WAN/Wi-Fi networking Proficiency in WindowsServer 2012/2016/ More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Integral Recruitment Ltd
smoothly both remotely and on-site. Expect a busy, varied workload including: Delivering 1st & 2nd line technical support with professionalism and pace Troubleshooting hardware, software and networking issues (Windows, macOS, AD, Exchange, VoIP etc.) Proactively managing Microsoft Exchange, Active Directory, cloud storage, DR, VoIP and more Managing tickets and resolving issues within SLAs Maintaining accurate client and system … documentation Recommending improvements and contributing to IT projects and rollouts What You’ll Bring You’re confident, curious and customer-focused, with: Strong hands-on experience with Windows 10/11 and macOS Solid understanding of LAN/WAN/Wi-Fi networking Proficiency in WindowsServer 2012/2016/ More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
WSR (Working Solutions Recruitment Services)
projects—from design to implementation 2nd Line IT Support Engineer Qualifications, Experience and Attributes: You’re confident, client-focused and technically sharp, with: Strong hands-on experience with Windows 10 and macOS Solid understanding of LAN/WAN/Wi-Fi networking Proficiency in WindowsServer 2012/2016/2019 and More ❯
activities will involve troubleshooting service desk tickets efficiently while maintaining high levels of customer satisfaction. You will be responsible for supporting a wide range of IT systems including Windows operating environments (Windows 10 & 11), Office 365 applications, mobile devices (Android/Apple), VPNs, multi-factor authentication tools, Exchange email services and more. In addition to resolving … vulnerable individuals. What you bring: * Demonstrated experience providing high-level technical support in a Service Desk or Information Systems environment with particular expertise in Microsoft technologies such as Windows 10 & 11 operating systems and Office 365 suite.* Proven ability to rapidly establish credibility with customers by identifying queries quickly and responding with appropriate solutions that meet service standards. … of both internal clients and external contacts positively.* Desirable: Experience or knowledge of Prince2 methodologies, ITIL frameworks or Agile environments; familiarity with Ivanti or ServiceNow platforms; exposure to server technologies such as MicrosoftServer2016 & 2019; relevant certifications like MCSE/MCSA/MCITP/CCNA. Robert Walters Operations Limited is an employment business More ❯