1 to 25 of 39 3rd Line Support Jobs in the UK excluding London

IT Systems Engineer/2nd Line & 3rd Line Support Technician with experience planning and implementing Desktop Builds, Group Policy Deployments, Virtualised Servers and supporting Windows and Linux environments and the general IT infrastructure is required for an innovative and modern university based in Garthdee, Aberdeen, Scotland This job is officially known in the … hardware Develop and support Virtualised Servers (e.g. using VMware or Nutanix) Configure and deploy Applications (e.g. using System Center Configuration Manger, Citrix, Intune, JAMF) and provide third line support where required VDI development and support Develop and manage the universities Identity Management Systems Administer, maintain and support M365 services, providing … alternative An understanding of current developments and trends in IT Awareness of ITIL service delivery and support processes Experience with: Experience of working within structured projects Third line support, troubleshooting and resolving major incidents Experience of AD and EntraID design and maintenance Server and desktop deployment including virtualisation, configuration, installation and upgrades Performance management More ❯

3rd Line Support Engineer | Wolverhampton | £35k-45k Oscar Technology has partnered with a leading MSP near Wolverhampton to recruit for a skilled 3rd Line Support Engineer to join their team. Job Description As a 3rd Line Support Engineer, you will play a crucial role in … resolve issues and ensure the smooth operation of company and customer systems. Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 3rd line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti … a comprehensive perk's platform, featuring discounts on fitness memberships, dining, shopping, and more. Health reimbursement plan. Electric vehicle leasing program. Complimentary parking. Numerous training and professional development opportunities. 3rd Line Support Engineer | Wolverhampton | £35k-£45k Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about More ❯

3rd Line Support Engineer | Staffordshire | £35,000-£45,000 Oscar Technology has partnered with a leading MSP in Staffordshire to recruit for a skilled 3rd Line Support Engineer to join their team. Job Description As a 3rd Line Support Engineer, you will play a crucial … resolve issues and ensure the smooth operation of company and customer systems. Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 3rd line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti … to Microsoft 365. Knowledge of Active Directory and user account management. Familiarity with server administration demands such as user management, file shares and security. Strong communication and interpersonal skills. 3rd Line Support Engineer | Staffordshire | £35,000-£45,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand More ❯

3rd Line IT Support (Enterprise Logistics) Grimsby £40,000 to £50,000 + Career Progression + Company Pension + Hybrid Opportunities Are you a 3rd Line IT Support Engineer, or similar, looking to take up more responsibility managing an entire enterprise network within a leading logistics solution company, looking to … and support team, managing network monitoring and management, delivering a variety of projects, reviewing the whole network alongside the network manager and continuous technical development. The ideal 3rd Line IT Support would have come from a networking background or similar at 3rd Line Level, with experience in service desk management … monitoring and management Working alongside the Network Manager controlling the whole enterprise network Overall reviewing of network and working of delivering a variety of projects The Person : Experience in 3rd Line support or similar Experience or exposure in network management Ability to work independently and at pace Keywords : Network Engineer, 3rd Line More ❯

Be the Go-To 3rd Line Expert in a Busy, Friendly MSP Our client, a highly respected Managed Service Provider (MSP) based in the North West, is looking for a talented 3rd Line Support Engineer to join their growing service desk team. With over two decades of experience delivering exceptional IT support to a wide variety of clients, they pride themselves on solving problems quickly, communicating clearly, and keeping systems running smoothly. About the Role This is a hands-on 3rd line support role where you'll be the right-hand person to the senior engineer. You'll handle complex escalations, guide and mentor 1st and … across a broad tech stack, diving into tricky issues, and ensuring clients get the high-quality support they expect. What You'll Be Doing Take ownership of 3rd line escalations from the service desk, troubleshooting and resolving complex technical issues. Support 1st and 2nd line engineers with guidance, knowledge sharing, and More ❯

3rd Line Support Engineer - MDM Akkodis are currently working in partnership with a market leading service provider to recruit a number of 3rd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training … opportunities with exposure to emerging technologies. The Role As a 3rd Line Support Engineer you will be working closely with the Build Project Coordinator, you will liaise with internal technical teams, customer stakeholders, 3rd party vendors, and service management functions to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. The role … of mobile automation tools, and a commitment to support the end user mobile estate. The Requirements * Security (SC Clearance) or able to achieve. * Proven experience in a 3rd line support or senior mobile endpoint engineering role. * Modern Device Management using Workspace ONE to manage a large mobile customer estate * Workspace ONE Unified Endpoint More ❯

3rd Line Support/Project Engineer - Microsoft Cloud, Azure + M365 - Berkshire - £45,000 Do you want to be an exceptional 3rd line Support Engineer that gets heavily involved with final escalations in a dynamic, growing team? Are you based in Berkshire, Middlesex, Hampshire, Hertfordshire, Buckinghamshire, Oxfordshire or Surrey and … value, key clients. This is a visible, senior support role where you'll handle escalations, and act as a technical mentor within the business. Key skills: Proven 3rd Line support experience in a busy MSP or IT Services environment Strong skills across Microsoft technologies - Azure, M365, Intune, AAD, Exchange, Entra Confidence dealing with … re looking for a technically stimulating role in a business that genuinely values training and development - get in touch! Apply online or Call Tim Davey for a quick turnaround. 3rd Line Support/Project Engineer - Microsoft Cloud, Azure + M365 - Berkshire More ❯

Position: 3rd Line Support Engineer Location: Witney, Oxfordshire Salary: £35,000-£45,000 DOE As a 3rd Line Support Engineer, you will be the escalation point for complex technical problems that 1st and 2nd line support teams cannot resolve. You'll work closely with infrastructure, development … and network teams to troubleshoot, diagnose, and fix critical issues across multiple platforms and applications. Key Responsibilities: Provide second and third-line IT support, acting as part of the contact team for internal queries, incidents, user requests, and problem resolution. This includes telephone, remote, and deskside support. Serve as an effective point of contact for Internal … Collaborative team culture with a focus on work-life balance Required Skills & Experience: Experience with Microsoft Cloud and Azure, plus excellent communication skills are essential. Proven experience in a 3rd line support or similar senior technical role Solid hands-on experience with network infrastructure, including switches, routers, firewalls, VPNs, and network troubleshooting Excellent problem-solving More ❯

3rd Line Engineer (MSP) South Wales (2 days WFH) Up to £45,000 DOE Are you an experienced 3rd Line Engineer looking for your next challenge in IT & Telecoms? A well-established and growing Managed Service Provider is looking to expand their Service Department. Theyre seeking a skilled 3rd Line Engineer … Youll work closely with 2nd Line engineers, deliver exceptional support to clients, and help maintain and improve service levels across the business. Key Responsibilities Provide 3rd Line technical support, handling escalations from 2nd Line. Diagnose, troubleshoot, and resolve complex IT issues. Maintain excellent communication and customer service at all times. Adhere … service management, security, and quality standards. Keep support tickets updated with detailed notes and time logs. Maintain and update client documentation. Requirements (Essential) 5+ years experience at 3rd Line level. Recent experience within a Managed Service Provider (MSP) environment. Strong experience with Windows desktop & server operating systems. Solid knowledge of Microsoft 365/Office 365. More ❯

Job Description 3rd Line Storage Support Engineer SC & DV Cleared Basingstoke - Fully Onsite Shift Working (Apply online only) or (Apply online only)) Our purpose is to make the world more sustainable by building trust in society through innovation. As an 3rd Line Storage Support Engineer you will contribute to this … by working with new technologies within a team that values the sharing of ideas to build a better service. Your role will involve: We are looking for a 3rd Line Storage Support Engineer to join our team of 2nd and 3rd Line engineers. Your role will involve assisting high profile user community … of loss or disaster recovery. Conducting daily checks of the solution, producing documentation and maintaining the product's lifecycle management. The applicant must be a Highly Cleared sole national 3rd Line Storage Support Engineer required for this high level government account. Your transferable skills and experience: vCentre Event Management Tooling (SCOM) Dell EMC Storage solutions More ❯

3rd Line Support Engineer Princes Risborough (Hybrid) £35,000 £40,000 Were looking for a skilled and proactive 3rd Line Support Engineer to join a thriving IT services team supporting schools across the UK. This is a great opportunity to use your technical expertise to make a real impact in … the education sector. What youll do: Provide 2nd & 3rd line support, acting as the main technical escalation point Resolve complex IT issues, ensuring minimal disruption to school operations Mentor 1st and 2nd line colleagues Lead IT projects from planning to implementation Support internal networks and deliver staff training as needed What More ❯

3rd Line Engineer - Mobile Device Management Hatfield (Onsite) Up to £52,000 PLEASE NOTE: YOU MUST BE ELIGIBLE TO OBTAIN SC CLEARANCE FOR THIS ROLE (BRITISH/ILR HOLDER) VIQU has partnered with a leading technology services organisation seeking an experienced 3rd Line Engineer with expertise in Mobile Device Management (MDM). This role … will play a key part in delivering secure, standardised, and high-quality mobile device services, managing large-scale enterprise estates, and supporting complex endpoint environments. Key Responsibilities of the 3rd Line Engineer - MDM: Manage and deliver end-to-end mobile device deployments, configurations, and support (iOS and Android). Oversee enrolment, configuration, policy management, and … contributing to a secure and scalable device estate. Support project-based initiatives as well as BAU operations, driving improvements in automation and efficiency. Key Requirements of the 3rd Line Engineer - MDM: Proven experience in a 3rd line or senior mobile endpoint engineering role. Hands-on knowledge of Workspace ONE Unified Endpoint Manager More ❯

3rd Line Engineer Mobile Device Management Hatfield (Onsite) Up to £52,000 PLEASE NOTE: YOU MUST BE ELIGIBLE TO OBTAIN SC CLEARANCE FOR THIS ROLE (BRITISH/ILR HOLDER) VIQU has partnered with a leading technology services organisation seeking an experienced 3rd Line Engineer with expertise in Mobile Device Management (MDM). This role … will play a key part in delivering secure, standardised, and high-quality mobile device services, managing large-scale enterprise estates, and supporting complex endpoint environments. Key Responsibilities of the 3rd Line Engineer MDM: Manage and deliver end-to-end mobile device deployments, configurations, and support (iOS and Android). Oversee enrolment, configuration, policy management, and … contributing to a secure and scalable device estate. Support project-based initiatives as well as BAU operations, driving improvements in automation and efficiency. Key Requirements of the 3rd Line Engineer MDM: Proven experience in a 3rd line or senior mobile endpoint engineering role. Hands-on knowledge of Workspace ONE Unified Endpoint Manager More ❯

3rd Line Engineer – Mobile Device Management Hatfield (Onsite)Up to £52,000 PLEASE NOTE: YOU MUST BE ELIGIBLE TO OBTAIN SC CLEARANCE FOR THIS ROLE (BRITISH/ILR HOLDER) VIQU has partnered with a leading technology services organisation seeking an experienced 3rd Line Engineer with expertise in Mobile Device Management (MDM). This role … will play a key part in delivering secure, standardised, and high-quality mobile device services, managing large-scale enterprise estates, and supporting complex endpoint environments. Key Responsibilities of the 3rd Line Engineer – MDM: Manage and deliver end-to-end mobile device deployments, configurations, and support (iOS and Android). Oversee enrolment, configuration, policy management, and … contributing to a secure and scalable device estate. Support project-based initiatives as well as BAU operations, driving improvements in automation and efficiency. Key Requirements of the 3rd Line Engineer – MDM: Proven experience in a 3rd line or senior mobile endpoint engineering role. Hands-on knowledge of Workspace ONE Unified Endpoint Manager More ❯

3rd Line Engineer – Mobile Device Management Hatfield (Onsite) Up to £52,000 PLEASE NOTE: YOU MUST BE ELIGIBLE TO OBTAIN SC CLEARANCE FOR THIS ROLE (BRITISH/ILR HOLDER) VIQU has partnered with a leading technology services organisation seeking an experienced 3rd Line Engineer with expertise in Mobile Device Management (MDM). This role … will play a key part in delivering secure, standardised, and high-quality mobile device services, managing large-scale enterprise estates, and supporting complex endpoint environments. Key Responsibilities of the 3rd Line Engineer – MDM: Manage and deliver end-to-end mobile device deployments, configurations, and support (iOS and Android). Oversee enrolment, configuration, policy management, and … contributing to a secure and scalable device estate. Support project-based initiatives as well as BAU operations, driving improvements in automation and efficiency. Key Requirements of the 3rd Line Engineer – MDM: Proven experience in a 3rd line or senior mobile endpoint engineering role. Hands-on knowledge of Workspace ONE Unified Endpoint Manager More ❯

3rd Line Support EngineerPrinces Risborough (Hybrid)£35,000 - £40,000 We’re looking for a skilled and proactive 3rd Line Support Engineer to join a thriving IT services team supporting schools across the UK. This is a great opportunity to use your technical expertise to make a real impact in … the education sector. What you’ll do: Provide 2nd & 3rd line support, acting as the main technical escalation point Resolve complex IT issues, ensuring minimal disruption to school operations Mentor 1st and 2nd line colleagues Lead IT projects from planning to implementation Support internal networks and deliver staff training as needed More ❯

3rd Line Support Engineer (M365) - Contract - DV Cleared Location: Milton Keynes/Hybrid Duration: 6 months Rate: £500 per day IR35: Inside The role: A leading Government Institution are seeking a 3rd Line Support Engineer (M365), to provide 3rd line support for Microsoft365 Services including More ❯

We are looking for an experienced 3rd line IT Support Engineer who is looking to join a well-established and growing IT provider. Role 3rd Line IT Support Engineer Location Remote with travel to Barnsley office and customer related travel Salary Up to £42k with full expenses - overtime & out of … hours pay and bonus General Career progression, great benefits and a supportive experienced team. The Role This is a key role for the 3rd Line IT Support Engineer within the UK Technical function covering Cloud & Server infrastructure and systems. Project Delivery Working alongside the delivery team you’ll be primarily assigned to the delivery of … for delivery. Implementation of network solutions with post implementation support. Handover of project delivery to Service Desk and, where required, training of Service Desk Analysts. Service Desk Act as 3rd Line escalation point for Service Desk incident tickets. Investigation and resolution of allocated Incident Tickets and Event Notifications with agreed client Incident Categorisations with associated Service Level More ❯

3rd Line Support Engineer Princes Risborough (Hybrid) £35,000 £40,000 Were looking for a skilled and proactive3rd Line Support Engineerto join a thriving IT services team supporting schools across the UK. This is a great opportunity to use your technical expertise to make a real impact in the education sector. … What youll do: Provide 2nd & 3rd line support, acting as the main technical escalation point Resolve complex IT issues, ensuring minimal disruption to school operations Mentor 1st and 2nd line colleagues Lead IT projects from planning to implementation Support internal networks and deliver staff training as needed What youll bring: Strong More ❯

3rd Line System Support +Permanent opportunity +On site Basingstoke + 55,000 - 61,000 +SC/DV cleared role Skills: +Solaris +3rd line support +Willingness to learn Your role will involve: All incident management related tasks for the 3rd line live service - incident management and resolution while adhering … extensive investigations on any ongoing Problem Records and escalate where necessary. Follow strict Security Procedures. Complete backups of live and reference platforms. Provide advice and assistance to 4th line SMEs when required Production of KBA's and/or Work Instructions to enable and assist colleagues Resolve and implement Ad-hoc work requests raised against the DJSC queue. … R2/2012 R2/Windows 7 Desirable - or willing to learn Active Directory Desirable - or willing to learn basic Exchange 2003 If you'd like to discuss the 3rd Line System Support role in more detail, please send your updated CV to (url removed) and I will get in touch. More ❯

3rd Line Support Engineer Read all the information about this opportunity carefully, then use the application button below to send your CV and application. Princes Risborough (Hybrid) £35,000 £40,000 Were looking for a skilled and proactive3rd Line Support Engineerto join a thriving IT services team supporting schools across the … UK. This is a great opportunity to use your technical expertise to make a real impact in the education sector. What youll do: Provide 2nd & 3rd line support, acting as the main technical escalation point... More ❯

3rd Line Support Engineer Read all the information about this opportunity carefully, then use the application button below to send your CV and application. Princes Risborough (Hybrid) £35,000 £40,000 Were looking for a skilled and proactive3rd Line Support Engineerto join a thriving IT services team supporting schools across the … UK. This is a great opportunity to use your technical expertise to make a real impact in the education sector. What youll do: Provide 2nd & 3rd line support, acting as the main technical escalation point... More ❯

3rd Line IT Support Engineer Our client is seeking a 3rd Line IT Support Engineer to join their team and play a key role in keeping our systems running smoothly. Reporting to the IT Manager, you’ll provide hands-on support across servers, desktops, laptops, mobile devices, specialist … the go-to person for troubleshooting, resolving issues, and supporting business-critical projects, ensuring our colleagues have the tools they need to succeed. What you’ll do: Provide support across hardware, software, phones, mobiles, and specialist systems. Manage helpdesk enquiries, escalating where needed and seeing issues through to resolution. Support servers (Windows 2012/2016), Exchange … Maintain IT documentation and ensure smooth daily operations. What we’re looking for: Minimum 5 years’ experience in IT support or service function with experience in a 3rd Line Support position is a must have. Technical expertise in Server Maintenance (2012 to 2016), Backups (Veeam) and Network Infrastructure is a must have Strong More ❯

Role: 3rd Line Technical Support ( Hybrid ) - 2 days onsite Location: Princes Risborough Salary: £35,000 - £40,000 Benefits: Pension Scheme Car scheme Cycle scheme Eye care scheme Mental health first aid Employee assistance programme Employee recognition scheme Our client is looking for an enthusiastic and self-motivated and experienced 3rd line technical … support consultant to join an existing technical support team based at our Princes Risborough office to provide an outstanding level of customer service and high-end technical support to our schools. You will report into the Service Desk Manager and act as … the primary point of technical escalation as well as providing ad-hoc coaching and assistance for the first and second-line support. Key Responsibilities include: Manage 2nd & 3rd line technical support for schools, providing outstanding levels of customer service and support Resolve and manage any technical issues that impacts the running More ❯

3rd Line WAN Network Support & Project Engineer (SC CLEARED) We are seeking a dynamic and self-motivated 3rd Line WAN Network Support & Project Engineer to join our team. This role is ideal for someone who is customer-focused and has a "right first time" approach to their work. You will … site Contract duration: 6 months - potential extension Mandatory : SC Clearance active Day-to-day of the role: Configure Juniper SRX & MX series routers to meet tight project deadlines. Support Business-as-Usual (BAU) operations to enable the delivery of secure network services globally. … Handle a mix of project/implementation work and general technical network support escalations. Work collaboratively with the network design community, sharing knowledge and upskilling within the 3rd line team. Act as a technical lead and point of escalation for network-related faults. Required Skills & Qualifications: In-depth knowledge of configuring and tuning Juniper SRX More ❯