3rdLineSupport Core Engineer Must have an Active DV Clearance An exciting opportunity has arisen for an experienced 3rdLineSupport Core Engineer to join a dedicated team supporting a highly secure customer environment. This is a hands-on role for someone who thrives on problem-solving, collaboration, and … delivering robust technical solutions within a mission-critical setting. About the Role - 3rdLineSupport Core Engineer As a 3rdLineSupport Core Engineer , you'll provide advanced technical support across multiple sites, working on both virtual and physical systems. You'll be part of a small, embedded … live operations, ensuring stability, performance, and security across all services. The role includes participation in an on-call rota to ensure continuous service support. What We're Looking For - 3rdLineSupport Core Engineer Proven experience delivering 3rdline technical support within secure or complex environments. Strong skills in VMware More ❯
3rdLineSupport Engineer, Systems Engineer, London, COR7398 A Microsoft focussed Systems Engineer, is urgently required to join a global organisation in their central London-based office. Joining a small highly skilled team of Service Desk Engineers, the 3rdLineSupport Engineer will take ownership of my client’s global … hybrid (Azure and AWS) cloud environment! This is a technically challenging role and would suit a Systems Engineer who enjoys working within a fast paced and diverse environment. The 3rdLinesupport Engineer will cover both BAU support and take a leading role on project work, working with the latest Microsoft technologies.This global … offers an incredible opportunity to gain skills from an unrivalled technical environment. Benefits Generous bonus scheme, up to 20% Excellent opportunities for career advancement What’s required of the 3rdLineSupport Engineer? Demonstrable 3rdline Windows server support experience Virtualisation through VMWare/Hyper-V Previous experience supporting Office More ❯
3rdLine IT Support Desk Engineer Permanent Central London Office Based £45k - £50k + Training + Benfits My client is a award winning MSP based in Central London who are recruiting a 3rdLine IT Support Desk Engineer to join its Highly Accredited UK Help Desk operations.Overall, the Help Desk … consists of 30 Engineers, of which 9 are based in the Philippines.As a 3rdLine IT Support Desk Engineer, you will be reporting to the Service Desk Manager and work alongside other 3rdLine Senior Engineer and the Escalations Team Leader to ensure Critical (P1) and Priority (P2) service tickets are resolved … for our clients. 3rdLine IT Support Desk Engineer Responsibilities: Troubleshoot a range of technical support tickets logged by clients on the following technologies: Microsoft 365 Azure VMware & Hyper V Administration and Troubleshooting of Windows Server 2016, 2019 Network troubleshooting that 2nd Line Engineers cannot resolve Supporting Firewalls and Switches related More ❯
3rdLine I.T Support Engineer required for an IT support & solutions company based in Waterlooville. The ideal candidate will be based locally and have experience with MSP, Microsoft 365, Azure and 3rdline support. This role is based fully on site. 3rdLine I.T Support Engineer Job Overview Team Leadership & Collaboration - Work closely with the team, leading by example and fostering a culture of shared learning and improvement. 3rdLineSupport - Resolve complex IT issues across networking, servers, cloud, and security. Proactive IT Management - Maintain and improve IT systems. Projects & Migrations - Implement IT projects including cloud migrations and … security enhancements. Cyber Security Best Practices - Ensure compliance and security standards. 3rdLine I.T Support Engineer Job Requirements 3rdlinesupport experience A true team player - Someone that works best when surrounded by like-minded people and thrives in a collaborative environment MSP experience is essential Networking Knowledge - Focus on More ❯
Birmingham, West Midlands, England, United Kingdom
Oscar Technology
3rdLineSupport Engineer | Birmingham | £35k-45k Oscar Technology has partnered with a leading MSP in Birmingham to recruit for a skilled 3rdLineSupport Engineer to join their team. Job Description As a 3rdLineSupport Engineer, you will play a crucial role in … resolve issues and ensure the smooth operation of company and customer systems. Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 3rdlinesupport for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti … a comprehensive perk's platform, featuring discounts on fitness memberships, dining, shopping, and more. Health reimbursement plan. Electric vehicle leasing program. Complimentary parking. Numerous training and professional development opportunities. 3rdLineSupport Engineer | Birimingham | £35k-£45k Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about More ❯
Beverley, North Humberside, England, United Kingdom
Ernest Gordon Recruitment Limited
3rdLine IT Support Engineer (Modular Buildings)£40,000-£45,000 + Company Bonus + Generous Pension + Training + Progression + Hybrid (2x p/week) + Early Finish on a Friday + Company BenefitsBeverleyAre you a 3rdLine IT Support Engineer or similar looking to join a leading … team and key stakeholders in addition to playing a key part in supporting project bandwidth as you work hybrid with some flexibility in working.This technical role would suit a 3rdLine IT Support Engineer looking to join a leading company who offer a company bonus and the chance for ongoing progression in the business.The Role … optimise IT infrastructure, including servers, networks, cloud, and databases Manage backups, disaster recovery, and ensure high system availability Maintain ITIL-aligned documentation and support security initiatives Provide 3rdlinesupport and contribute to application management and system deployments The Person: 3rdLine IT support Engineer or similar Infrastructure More ❯
Beverley, East Riding of Yorkshire, United Kingdom
Ernest Gordon Recruitment Limited
3rdLine IT Support Engineer (Modular Buildings) £40,000-£45,000 + Company Bonus + Generous Pension + Training + Progression + Hybrid (2x p/week) + Early Finish on a Friday + Company Benefits Beverley Are you a 3rdLine IT Support Engineer or similar looking to join … and key stakeholders in addition to playing a key part in supporting project bandwidth as you work hybrid with some flexibility in working. This technical role would suit a 3rdLine IT Support Engineer looking to join a leading company who offer a company bonus and the chance for ongoing progression in the business. The … optimise IT infrastructure, including servers, networks, cloud, and databases Manage backups, disaster recovery, and ensure high system availability Maintain ITIL-aligned documentation and support security initiatives Provide 3rdlinesupport and contribute to application management and system deployments The Person: 3rdLine IT support Engineer or similar Infrastructure More ❯
3rdLineSupport Core Engineer Location: Basingstoke (UK) Pay: £550 Per Day Inside IR35 Clearance: You MUST Hold Purple Level Security Clearance Required (DV) On-Call: Yes Are you an experienced 3rdLine Engineer looking for a role where you can make a real impact? Join a small, collaborative team providing remote … a dynamic, secure environment. This is your chance to work with cutting-edge technologies, shape solutions, and deliver exceptional service within an Agile framework. What you’ll do: Provide 3rdlinesupport for VMWare , Operating Systems , and MS Platform Engineering Configure, administer, and maintain environments (virtual and physical) Monitor environments and ensure stability Support Linux Platform Engineering , Backup Solutions , and PKI Play a key role from system build through to live support What we’re looking for: Strong experience in 3rdlinesupport Expertise in VMWare and Operating Systems Knowledge of MS and Linux platforms Familiarity with secure environments and multi-site domains Ability to work More ❯
Huntingdon, Cambridgeshire, England, United Kingdom
Nextech
3rdLine IT Support Engineer - MSP Environment Huntingdon, Cambridgeshire, Up to £50,000 (DOE) Full-Time | Permanent Are you an experienced 3rdLineSupport Engineer looking to take the next step in your career with a forward-thinking Managed Service Provider (MSP)? Our client, a well-established MSP based in … Huntingdon, Cambridgeshire, is seeking a proactive and highly skilled IT professional to join their growing technical team. About the Role As a 3rdLineSupport Engineer, you'll play a key role in delivering exceptional technical support to a diverse client base across a range of technologies and industries. You'll work closely … developing service desk staff Contribute to documentation, knowledge base articles, and process improvement Work on infrastructure projects, system upgrades, and migrations as required Key Skills & Experience Strong background in 3rdlinesupport within an MSP environment Excellent knowledge of Microsoft technologies (Windows Server, O365, Azure, Active Directory, etc.) Solid understanding of networking (Firewalls, VLANs, VPNs More ❯
Huntingdon, Cambridgeshire, East Anglia, United Kingdom
Nextech Group Limited
3rdLine IT Support Engineer - MSP Environment Huntingdon, Cambridgeshire, Up to £50,000 (DOE) Full-Time | Permanent Are you an experienced 3rdLineSupport Engineer looking to take the next step in your career with a forward-thinking Managed Service Provider (MSP)? Our client, a well-established MSP based in … Huntingdon, Cambridgeshire, is seeking a proactive and highly skilled IT professional to join their growing technical team. About the Role As a 3rdLineSupport Engineer, you'll play a key role in delivering exceptional technical support to a diverse client base across a range of technologies and industries. You'll work closely … developing service desk staff Contribute to documentation, knowledge base articles, and process improvement Work on infrastructure projects, system upgrades, and migrations as required Key Skills & Experience Strong background in 3rdlinesupport within an MSP environment Excellent knowledge of Microsoft technologies (Windows Server, O365, Azure, Active Directory, etc.) Solid understanding of networking (Firewalls, VLANs, VPNs More ❯
Buckinghamshire, United Kingdom Hybrid/Remote Options
hireful
Are you an experienced 2nd or 3rdline technical support engineer, looking to take your career forward by joining a large & rapidly growing MSP, with multiple locations across the UK? Reporting directly to the central Service Desk Manager, this role would suit an experienced 2nd line individual, looking to grow into a 3rdline role, or an experienced 3rdlinesupport individual. With varied support work, mentoring opportunities to 1st/2nd line & flexible hybrid office & home working practices - this is a fantastic role to grow your career. Salary : £35K - £40K Basic + Benefits package Location : Buckinghamshire. Good commutes include: Reading … hybrid 2 office days & 3 from home (with V occasional travel to client site), you'll need to drive & own a car to make this work. Responsibilities - Manage 2nd & 3rdline technical support, providing outstanding levels of customer service and technical support - Help with the support/mentoring of the 1st More ❯
Princes Risborough, Buckinghamshire, South East, United Kingdom Hybrid/Remote Options
Hireful
Are you an experienced 2nd or 3rdline technical support engineer, looking to take your career forward by joining a large & rapidly growing MSP, with multiple locations across the UK? Reporting directly to the central Service Desk Manager, this role would suit an experienced 2nd line individual, looking to grow into a 3rdline role, or an experienced 3rdlinesupport individual. With varied support work, mentoring opportunities to 1st/2nd line & flexible hybrid office & home working practices - this is a fantastic role to grow your career. Salary : £35K - £40K Basic + Benefits package Location : Buckinghamshire. Good commutes include: Reading … hybrid 2 office days & 3 from home (with V occasional travel to client site), you'll need to drive & own a car to make this work. Responsibilities - Manage 2nd & 3rdline technical support, providing outstanding levels of customer service and technical support - Help with the support/mentoring of the 1st More ❯
Belfast, Northern Ireland, United Kingdom Hybrid/Remote Options
Lorien
Job Title: 3rdLineSupport Manager Location: Belfast (Hybrid – 2 to 3 days per week in the office) Duration: Permanent About the Role We are looking for an experienced and proactive 3rdLineSupport Manager to lead a skilled technical support team within a major managed service contract … and work closely with the client to maintain operational excellence. The ideal candidate combines strong technical expertise with outstanding leadership and communication skills. Key Responsibilities Lead and manage a 3rdLineSupport team of approximately 15 people, including performance reviews, development plans, and resource management. Act as the final escalation point for complex technical issues … working environment and ensure consistent operational excellence. Participate in an on-call rota (approx. once every four weeks) with additional remuneration provided. Essential Skills & Experience Proven experience in a 3rdLine or senior technical support role. Strong technical knowledge of Windows and Linux servers, networking, virtualization (VMware/Hyper-V), and enterprise applications. Understanding of More ❯
2nd/3rdLine IT Support Engineer, Oxford, COR7382 Are you an experienced IT Support Engineer looking to take ownership of projects and technical delivery within a growing MSP? This could be the perfect next step for you! The Role As a 2nd/3rdLine IT Support … is primarily remote with some work from their Oxford offices, and client site visits as required. What’s Required? The ideal candidate will have: Solid experience in 2nd or 3rdLine IT Support, ideally within an MSP environment Strong knowledge of Microsoft 365, Azure, and Windows Server technologies alongside networking fundamentals (DNS, DHCP, VPN, firewalls … are essential. Whats next? Ready to take your IT career to the next level? Apply today to join this ambitious and forward-thinking MSP as their next 2nd/3rdLine IT Support Engineer! 2nd/3rdLine IT Support Engineer, Oxford, COR7382 Corriculo acts as an employment agency and More ❯
Princes Risborough, Buckinghamshire, South East, United Kingdom Hybrid/Remote Options
turn IT on
3rdLineSupport Princes Risborough - Buckinghamshire £32,000 - £40,000 turn IT on are looking for an enthusiastic and self-motivated and experienced 3rdline technical support to join an existing technical support team based at our Princes Risborough office to provide an outstanding level of customer service … and high-end technical support to our schools. You will report into the Service Desk Manager and … act as the primary point of technical escalation as well as providing ad-hoc coaching and assistance for the first and second-line support. Responsibilities Manage 2nd & 3rdline technical support for schools, providing outstanding levels of customer service and support Resolve and manage any technical issues that impacts the running More ❯
Princes Risborough, Buckinghamshire, England, United Kingdom Hybrid/Remote Options
1TECH STAFFING LIMITED
3rdLineSupport Engineer Princes Risborough, Buckinghamshire £32,000 – £40,000 per annum An excellent opportunity has arisen for an experienced and enthusiastic 3rdLineSupport Engineer to join a well-established and growing IT services organisation supporting schools in the Buckinghamshire area. This role is ideal for someone who … enjoys problem-solving, mentoring others, and delivering a high standard of technical support and customer service within a dynamic environment. The Role Reporting to the Service Desk Manager, you’ll act as the main … technical escalation point for 1st and 2nd line engineers, as well as taking the lead on IT projects and complex technical issues. Key Responsibilities: Provide 2nd and 3rdline technical support to clients, ensuring exceptional service levels. Troubleshoot and resolve complex technical issues efficiently. Mentor and support 1st and 2nd lineMore ❯
Job Title: 2nd/3rdLineSupport Specialist Location: Swindon, UK Contract Type: Contract Contract Length: 12 months Rate: £22.00/hour Company Overview Our client are a global leader in providing advanced solutions that support innovation and operational excellence. Their mission is to deliver high-quality services and technology-driven solutions that … a strong focus on collaboration and continuous improvement, they offer an environment where your expertise can make a real impact. Role Overview They are seeking an experienced 2nd/3rdLine IT Support Specialist to join our dynamic team. This role involves providing advanced technical support, troubleshooting complex issues, and ensuring seamless IT … operations. The ideal candidate will combine strong technical skills with exceptional stakeholder management capabilities to deliver outstanding service across the organization. Key Responsibilities Provide 2nd and 3rdline technical support for hardware, software, and network issues. Diagnose and resolve complex technical problems, escalating where necessary. Collaborate with internal teams and external vendors to ensure timely More ❯
Cheltenham, Gloucestershire, England, United Kingdom Hybrid/Remote Options
IMT Resourcing Solutions
3rdLineSupport Engineer Location: Cheltenham (Hybrid – approx. 3 days on-site) Salary: Up to £40,000 DOE Benefits: Opportunity to join a growing team, clear progression path, hybrid working arrangement Our client, a leading IT services organisation, is expanding into Cheltenham and is hiring a 3rdLineSupport Engineer … projects and play a significant role in shaping the technical function as the office continues to grow. What you’ll do Act as a senior escalation point for complex 3rdline issues across servers, networks, cloud and application environments. Diagnose, troubleshoot and resolve deep technical incidents that cannot be handled by 1st/2nd line … cross-functional teams to deliver robust support, influence processes and contribute to the development of the Cheltenham office’s technical capability. What we’re looking for Strong 3rdline experience across Windows Server, networking, Active Directory, virtualisation, cloud (Microsoft 365/Azure) and advanced troubleshooting. Experience supporting complex environments, handling escalations and mentoring 2nd lineMore ❯
2nd/3rdLine IT Support Technician Location: Office based in Coatbridge, ML5 4EY. Occasional site visits when required, Salary: Competitive salary depending on experience + benefits Contract: Full Time, Permanent Benefits: 32 days annual leave inclusive of Bank Holidays, Pension scheme, Free car park, Ongoing training and certification support, Opportunity to work … prides itself on providing exceptional service, technical expertise, and a personal approach to every customer relationship. As we continue to expand, we're looking for an experienced 2nd/3rdLine IT Support Engineer to join our team and play a key role in supporting our clients' infrastructure and delivering high-quality technical solutions Job … Role: As a 2nd/3rdLineSupport Engineer at BrightSkye, you'll act as an escalation point for complex technical issues, providing advanced troubleshooting and support across our client base. You'll be involved in resolving challenging IT problems, implementing new technologies, and contributing to projects that enhance client systems and infrastructure. More ❯
ML5, Coatbridge, North Lanarkshire, Lanarkshire, United Kingdom
BrightSkye
2nd/3rdLine IT Support Technician Location: Office based in Coatbridge, ML5 4EY. Occasional site visits when required, Salary: Competitive salary depending on experience + benefits Contract: Full Time, Permanent Benefits: 32 days annual leave inclusive of Bank Holidays, Pension scheme, Free car park, Ongoing training and certification support, Opportunity to work … prides itself on providing exceptional service, technical expertise, and a personal approach to every customer relationship. As we continue to expand, we’re looking for an experienced 2nd/3rdLine IT Support Engineer to join our team and play a key role in supporting our clients’ infrastructure and delivering high-quality technical solutions Job … Role: As a 2nd/3rdLineSupport Engineer at BrightSkye, you’ll act as an escalation point for complex technical issues, providing advanced troubleshooting and support across our client base. You’ll be involved in resolving challenging IT problems, implementing new technologies, and contributing to projects that enhance client systems and infrastructure. More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
SER (Staffing) Ltd
Senior 3rdLine IT Support Engineer – London (EC) – £50,000 - Hybrid Working I’m supporting a fast-growing Managed Service Provider in the creative sector as they look to hire an experienced Solutions Engineer to join their team. This is a senior, hands-on role focused on complex infrastructure, 3rd-linesupport … Azure), and work closely with clients to design and implement robust IT solutions. You’ll also mentor junior engineers and ensure best practice across the team. Key Responsibilities Lead 3rd-linesupport across servers, networking, virtualisation, cloud and security Deliver end-to-end projects: server migrations, Azure deployments, network upgrades Act as a technical point … + additional remote days 22 days holiday + BH (rising to 25) Regular company socials, awards and referral bonuses Ongoing training & development If you’re an experienced Senior/3rd-Line/Solutions/Infrastructure Engineer looking for your next step, get in touch for more details. The client is looking to fill this opportunity immediately, so More ❯
Princes Risborough, Buckinghamshire, England, United Kingdom Hybrid/Remote Options
Xact Placements Limited
3rdLineSupport EngineerPrinces Risborough (Hybrid)£35,000 - £40,000 We’re looking for a skilled and proactive 3rdLineSupport Engineer to join a thriving IT services team supporting schools across the UK. This is a great opportunity to use your technical expertise to make a real impact in … the education sector. What you’ll do: Provide 2nd & 3rdlinesupport, acting as the main technical escalation point Resolve complex IT issues, ensuring minimal disruption to school operations Mentor 1st and 2nd line colleagues Lead IT projects from planning to implementation Support internal networks and deliver staff training as needed More ❯
Redhill, Surrey, South East, United Kingdom Hybrid/Remote Options
Cloud2Me
Senior Hosting Technician - 2nd/3rdLineSupport Location : Redhill (Hybrid) Salary : £35,000 - £45,000 (more for the right person) + 5% performance bonus Hours : 8-hour shift between 8am - 6pm Type : Full-time, Permanent About Us We're Cloud2Me - a growing Managed Cloud Services provider that's passionate about people, technology, and exceptional … SaaS vendors. We've grown 40% year-on-year over the last two years, and we're looking for another talented, personable, and ambitious Senior Hosting Technician (2nd/3rdLineSupport) to join our friendly team in Redhill. The Role As a Senior Hosting Technician, you'll be responsible for delivering high-level technical … and share best practices. Collaborate with colleagues to continuously enhance our service offering and customer satisfaction. What You'll Bring: Minimum 4 years' experience in a similar 2nd/3rdLineSupport or hosting role. Strong communicator - able to explain technical issues clearly and confidently. Advanced knowledge of Windows Server, Active Directory, and Group Policy. More ❯
Barnsley, South Yorkshire, England, United Kingdom
Oscar Technology
2nd/3rdLineSupport - Meraki/Server/Vmware - Barnsley Are you a 3rdLine/Infrastructure pro ready to drive innovation and deliver best-in-class IT services? Join a dynamic team where your expertise will shape and support enterprise infrastructure across multiple sites. What you'll do … manage upgrades with minimal downtime Collaborate with stakeholders and mentors junior engineers Provide exceptional customer care even in high-pressure environments What we're looking for: 5+ years in 3rdline IT support, with strong Microsoft Server and virtualization knowledge Experience with O365, Azure AD group policies, VMware, Hyper-V Knowledge of Networking, DNS, DHCP … work proactively Be part of a forward-thinking IT team committed to excellence, innovation, and outstanding service. Ready to make an impact? Apply now and power your career forward! 3rdLine/Infrastructure Engineer - Barnsley Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
SER (Staffing) Ltd
2nd/3rdLine IT Support Engineer– London –£43,000 - Hybrid Working! I’m working with a leading Managed Service Provider in the creative industry who are looking to add a Senior 2nd Line Engineer to their team. This is a great next step for someone with around 3+ years’ experience in IT … infrastructure, ideally within an MSP environment. The Role You’ll deliver advanced 2nd/3rd-linesupport, act as an escalation point for junior engineers, and get involved in a range of client projects including upgrades, migrations, and virtualisation work. Key Responsibilities Provide 3rd-line troubleshooting across servers, networking, and virtualisation Configure … Mon–Fri WFH Fridays + additional remote days 22 days holiday + BH (rising to 25) Company socials, awards & referral bonuses Professional development & training opportunities If you're a 3rd-line or strong 2nd-line engineer ready to step up in a dynamic MSP, get in touch for more details. The client is looking to More ❯