26 to 47 of 47 3rd Line Support Jobs in the UK excluding London

Role: 3rd Line Network and Support Engineer Location: Wales/Birmingham/Fully remote Salary: £40,000 - £50,000 + Car Allowance (DOE) I’m looking for a skilled 3rd Line Network and Support Engineer to join a great client … based in Birmingham/Wales. In this role, you’ll provide technical support, resolve major outages, and manage internal and external networks. Key Responsibilities: •Take ownership of support calls and resolve issues efficiently. •Lead troubleshooting for major outages (including ransomware/crypto attacks). •Maintain and More ❯

I'm recruiting for a 3rd Line Engineer to join a new Managed Services Provider in Essex, where you will provide support for all IT systems as the technical "expert" in the team, whilst mentoring and coaching 2nd Line Engineers. Please note this … interaction and face-to-face coaching. This role will largely focus on resolving complex technical issues that are escalated from 1st and 2nd line support including hardware, software and network-related issues. You will identify the root cause and implement long-term solutions, operating within strict More ❯

I'm recruiting for a 3rd Line Engineer to join a new Managed Services Provider in Essex, where you will provide support for all IT systems as the technical "expert" in the team, whilst mentoring and coaching 2nd Line Engineers. Please note this … interaction and face-to-face coaching. This role will largely focus on resolving complex technical issues that are escalated from 1st and 2nd line support including hardware, software and network-related issues. You will identify the root cause and implement long-term solutions, operating within strict More ❯

We aresupportingan awesome business in Glasgow looking for a 3rd Line Support Engineer , you will play a crucial role in maintaining and enhancing the IT infrastructure. You will be responsible for resolving complex technical issues, implementing system enhancements, and ensuring the stability and security of … Business offer Hybrid working (3/2) in Glasgow. Business dont have the facility to offer VISA support. Key Responsibilities: Provide expert-level support and administration for Microsoft technologies including Azure AD, Intune, Office 365, Entra, Exchange, and SharePoint. Manage and troubleshoot infrastructure components such as networking, server … platforms with a strong focus on automation and efficiency. Develop and maintain PowerShell scripts for automation tasks and operational efficiency. Provide configuration and support for MS Windows Server environments. Utilise virtualisation skills with VMware vSphere, Proxmox, and Hyper-V to optimize server resources and performance. Requirements: Experience in More ❯

We are supporting an awesome business in Glasgow looking for a 3rd Line Support Engineer , you will play a crucial role in maintaining and enhancing the IT infrastructure. You will be responsible for resolving complex technical issues, implementing system enhancements, and ensuring the stability and … Business offer Hybrid working (3/2) in Glasgow. Business dont have the facility to offer VISA support. Key Responsibilities: Provide expert-level support and administration for Microsoft technologies including Azure AD, Intune, Office 365, Entra, Exchange, and SharePoint. Manage and troubleshoot infrastructure components such as networking, server … platforms with a strong focus on automation and efficiency. Develop and maintain PowerShell scripts for automation tasks and operational efficiency. Provide configuration and support for MS Windows Server environments. Utilise virtualisation skills with VMware vSphere, Proxmox, and Hyper-V to optimize server resources and performance. Requirements: Experience in More ❯

Job Description Application Support Analyst 2 nd and 3 rd Line Our Client an international company a looking to recruit an Application Support Analyst with experience of 2 nd and 3 rd line support. The main responsibility for providing day to day … operational support for the Clients Application Portfolio, through the effective use and management of incident, requests and problems. You will be responsible for the regular monitoring and maintenance of the application portfolio. In addition you will provide appropriate SharePoint expertise, in terms of support, content management … and development of sites, services and functionality. Responsibilities Provide 2 nd and 3 rd line support for the Clients application portfolio Monitor application systems, identifying performance trends and taking action when necessary to stop problems arising Liaise with 3 rd party suppliers, ensuring issues are escalated More ❯

Third Line Support and Infrastructure Engineer We are searching for an enthusiastic and client-focused Third Line Support and Infrastructure Engineer to join our Exeter office on a full-time basis. You will provide third line systems support … focal point for any escalation for more in-depth investigation. This role will require you to monitor, prioritise and proactively deal with any support issues assigned to the systems team. Having strong interpersonal skills and a customer-focused approach, you will offer technical support to our … organised and practical, with a logical, analytical approach to problem-solving. You will be an active member of the IT security team, providing support during any IT security incidents and implementing the firm's IT security policies. You will provide administrative support for document management, practice More ❯

Purpose The primary objective of the Helpdesk is to provide ongoing support and assistance to customers for any product related issues. The 3rd line Support Engineer is an important part of the Helpdesk team, providing customer software support for DEMS related … a passion for emerging technologies and the drive to ensure the Helpdesk achieves its primary objective. Your Responsibilities and Tasks DEMS/Software Support Act as the escalation point of contact for all reported issues or queries (via telephone or email) relating to DEMS. Receiving, logging, and tracking … degree of customer service, ensuring calls are logged, issues updated and calls closed or escalated as required, in a timely fashion and in line with service level agreements. Provide training and rollout support on DEMS internally and externally as required. Arranging for additional technical support More ❯

We provide IT Support, Wi-Fi, phone systems, CCTV, networking … in-room TV entertainment/casting solutions and lots more to over 230 hotels across the UK and Ireland. We are looking for a 3rd Line Engineer working 09:00-18:00 weekdays. Your role would include a mixture of project work and IT Support … a work-from-home role. A typical week might look like this, although obviously it varies with the number of projects or IT support needed: Monday - building a server from the office Tuesday - installing the server and network switches at the hotel and documenting it Wednesday - on the More ❯

Job Title: IT Support Engineer MSP Contract Cardiff onsite Rate: £180 £220/day … Outside IR35, depending on experience) Length: 3-month initial contract (likely extension) Overview: Our local client needs a solid 2nd Line/3rd Line engineer to keep the wheels turning while a senior tech is seconded onto a project. If you're good with Microsoft … way around a service desk, and can plug into a busy environment without handholding, this is for you. Key Responsibilities: Resolve end user support tickets (mix of on-site and remote) Use Intune, Entra, MS365, Azure for endpoint/user support Manage LAN/WAN networking More ❯

Job Title: IT Support Engineer - MSP Contract Cardiff onsite Rate: £180-£220/day … Outside IR35, depending on experience) Length: 3-month initial contract (likely extension) Overview: Our local client needs a solid 2nd Line/3rd Line engineer to keep the wheels turning while a senior tech is seconded onto a project. If you're good with Microsoft … way around a service desk, and can plug into a busy environment without handholding, this is for you. Key Responsibilities: Resolve end user support tickets (mix of on-site and remote) Use Intune, Entra, MS365, Azure for endpoint/user support Manage LAN/WAN networking More ❯

Job Title: IT Support Engineer – MSP | Contract | Cardiff onsite Rate: £180–£220/day … Outside IR35, depending on experience) Length: 3-month initial contract (likely extension) Overview: Our local client needs a solid 2nd Line/3rd Line engineer to keep the wheels turning while a senior tech is seconded onto a project. If you're good with Microsoft … way around a service desk, and can plug into a busy environment without handholding, this is for you. Key Responsibilities: Resolve end user support tickets (mix of on-site and remote) Use Intune, Entra, MS365, Azure for endpoint/user support Manage LAN/WAN networking More ❯

Microsoft 365, Azure, Windows Server, Hyper-V, Intune, iSCSI or SANs 3rd Line IT Support & Project Engineer At the heart of my client's technical operations lies a dynamic and highly skilled IT Support and Project Engineer — someone who thrives in a fast … paced, customer-driven Managed Service Provider (MSP) environment. This is more than just a support role; it's a position where deep technical expertise meets proactive leadership, where solving complex problems is part of everyday life, and where no two days are ever the same. From the moment … supported them, but because you've helped design and build them. You're the final point of escalation for the 1st and 2nd line teams, the go-to expert when the difficult problems arise. Your colleagues rely on your insights, your experience, and your calm, methodical approach when More ❯

Microsoft 365, Azure, Windows Server, Hyper-V, Intune, iSCSI or SANs 3rd Line IT Support & Project Engineer At the heart of my client’s technical operations lies a dynamic and highly skilled IT Support and Project Engineer — someone who thrives in a fast … paced, customer-driven Managed Service Provider (MSP) environment. This is more than just a support role; it’s a position where deep technical expertise meets proactive leadership, where solving complex problems is part of everyday life, and where no two days are ever the same. From the moment … supported them, but because you've helped design and build them. You’re the final point of escalation for the 1st and 2nd line teams, the go-to expert when the difficult problems arise. Your colleagues rely on your insights, your experience, and your calm, methodical approach when More ❯

Microsoft 365, Azure, Windows Server, Hyper-V, Intune, iSCSI or SANs 3rd Line IT Support & Project Engineer At the heart of my client’s technical operations lies a dynamic and highly skilled IT Support and Project Engineer — someone who thrives in a fast … paced, customer-driven Managed Service Provider (MSP) environment. This is more than just a support role; it’s a position where deep technical expertise meets proactive leadership, where solving complex problems is part of everyday life, and where no two days are ever the same. From the moment … supported them, but because you've helped design and build them. You’re the final point of escalation for the 1st and 2nd line teams, the go-to expert when the difficult problems arise. Your colleagues rely on your insights, your experience, and your calm, methodical approach when More ❯

Digital Workplace Support Engineer (SCCM) Location: Coventry, Gaydon, Solihull | Rate …/day | Start: 01/05/2025 | Duration: 6 months My client is seeking two experienced Digital Workplace Support Engineers (3rd Line) to join their IT End User Services team onsite. You'll provide hands-on support, focusing on incident resolution, patch More ❯

Microsoft 365, Azure, Windows Server, Hyper-V, Intune, iSCSI or SANs 3rd Line IT Support & Project Engineer At the heart of my client's technical operations lies a dynamic and highly skilled IT Support and Project Engineer — someone who thrives in a fast … paced, customer-driven Managed Service Provider (MSP) environment. This is more than just a support role; it's a position where deep technical expe... More ❯

Digital Workplace Support Engineer (SCCM) Location: Coventry, Gaydon, Solihull | Rate …/day | Start: 01/05/2025 | Duration: 6 months My client is seeking two experienced Digital Workplace Support Engineers (3rd Line) to join their IT End User Services team onsite. You'll provide hands-on support, focusing on incident resolution, patch More ❯

Digital Workplace Support Engineer (SCCM) Location: Coventry, Gaydon, Solihull Rate …/day Start: 01/05/2025 Duration: 6 months My client is seeking two experienced Digital Workplace Support Engineers (3rd Line) to join their IT End User Services team onsite. You'll provide hands-on support, focusing on incident resolution, patch More ❯

with a MSP background is required by my client an MSP based in Newcastle. They are looking for someone who can handle escalated support requests, manage client IT systems, and contribute to project work. Whilst ensuring exceptional customer support and SLA obligations are met. Responsibilities: Provide … technical support and maintain clients' IT assets and systems. Deliver excellent customer service from issue reporting to resolution. Act independently or as part of a team, managing multiple support requests effectively. Experience and Skills Required: Minimum 2 years in similar role. MSP experience. Relevant academic studies. More ❯

and developing professionally. Basic communication and organizational skills. Ability to work as part of a team and independently. Basic computer skills. Responsibilities: Provide support in daily administrative tasks. Assist customers and record information. Organize files and documents. Assist in routine activities and various projects. Benefits: Transportation allowance. Meal More ❯

Are you ready to take your career to the next level? Our client is on the lookout for a dynamic and skilled Third Line Network Engineer to join their vibrant support team! If you are passionate about providing exceptional technical support and thrive in … a fast-paced environment, this could be the perfect opportunity for you! Position: Third Line Network Engineer Location: Near Canterbury, (with occasional travel) Hours: 37.5 hours/week, Monday to Friday, 9 AM to 5:30 PM (1-hour unpaid lunch) On-Call Rota: Currently 1 week in … etc if you wish to join in A brilliant on boarding process to set your Career objectives Monthly 1-2-1's to support you Bi-annual reviews to acknowledge your contribution, strengths and any development areas Annual pay reviews Career development The opportunity to work with cutting More ❯