26 to 38 of 38 3rd Line Support Engineer Jobs in the UK excluding London

we've made sure growth is a given - professionally and personally - so our colleagues can thrive. We have an exciting opportunity for an experienced 3rd line IT Support Engineer to join our team. The role will require you to take responsibility of a … variety of IT tasks, these include building, maintaining, and monitoring workstations, servers, network equipment and cloud solutions along with providing 3rd line support within a 3-tier support team. A minimum of 2 years' experience within an IT role with strong infrastructure skills … at home. Ensure KPIs are met, service level agreements and operational level agreements are achieved. Resolving incidents, requests, problems and identifying trends with support from the service teams. Managing the lifecycle of tickets. Continuously review our current services and either improve or suggest alternative solutions. Produce and maintain More ❯

3rd Line IT Support Engineer - External customers Location: East Midlands Industry: IT Salary: £40000 - £45000 per annum + Pension, 25 days holiday Posted: 22/07/2024 Description: We have a 3rd Line IT Support role with … relationships with internal/external stakeholders Asset Management of hardware and software Design, Build and deployment of server architecture with supporting documentation in line with company standards Contribute to analysis of current resourcing usage and future requirements to ensure resource and systems are at the correct level to … take appropriate action as required to deliver to IT Service target Building strong partnership relationships with customers Be a point of escalation for support calls Any knowledge of VMWare, Cisco networking, Scripting skills such as PowerShell for automation, and Power BI/Reporting skills is ideal but not More ❯

We provide IT Support, Wi-Fi, phone systems, CCTV, networking … in-room TV entertainment/casting solutions and lots more to over 230 hotels across the UK and Ireland. We are looking for a 3rd Line Engineer working 09:00-18:00 weekdays. Your role would include a mixture of project work and IT Support … a work-from-home role. A typical week might look like this, although obviously it varies with the number of projects or IT support needed: Monday - building a server from the office Tuesday - installing the server and network switches at the hotel and documenting it Wednesday - on the More ❯

Job Title: IT Support Engineer MSP Contract Cardiff onsite Rate: £180 £220/day … Outside IR35, depending on experience) Length: 3-month initial contract (likely extension) Overview: Our local client needs a solid 2nd Line/3rd Line engineer to keep the wheels turning while a senior tech is seconded onto a project. If you're good … way around a service desk, and can plug into a busy environment without handholding, this is for you. Key Responsibilities: Resolve end user support tickets (mix of on-site and remote) Use Intune, Entra, MS365, Azure for endpoint/user support Manage LAN/WAN networking More ❯

Job Title: IT Support Engineer – MSP | Contract | Cardiff onsite Rate: £180–£220/day … Outside IR35, depending on experience) Length: 3-month initial contract (likely extension) Overview: Our local client needs a solid 2nd Line/3rd Line engineer to keep the wheels turning while a senior tech is seconded onto a project. If you're good … way around a service desk, and can plug into a busy environment without handholding, this is for you. Key Responsibilities: Resolve end user support tickets (mix of on-site and remote) Use Intune, Entra, MS365, Azure for endpoint/user support Manage LAN/WAN networking More ❯

I'm recruiting for a 3rd Line Engineer to join a new Managed Services Provider in Essex, where you will provide support for all IT systems as the technical "expert" in the team, whilst mentoring and coaching 2nd Line Engineers. Please … interaction and face-to-face coaching. This role will largely focus on resolving complex technical issues that are escalated from 1st and 2nd line support including hardware, software and network-related issues. You will identify the root cause and implement long-term solutions, operating within strict More ❯

I'm recruiting for a 3rd Line Engineer to join a new Managed Services Provider in Essex, where you will provide support for all IT systems as the technical "expert" in the team, whilst mentoring and coaching 2nd Line Engineers. Please … interaction and face-to-face coaching. This role will largely focus on resolving complex technical issues that are escalated from 1st and 2nd line support including hardware, software and network-related issues. You will identify the root cause and implement long-term solutions, operating within strict More ❯

We are supporting an awesome business in Glasgow looking for a 3rd Line Support Engineer , you will play a crucial role in maintaining and enhancing the IT infrastructure. You will be responsible for resolving complex technical issues, implementing system enhancements, and ensuring the … Business offer Hybrid working (3/2) in Glasgow. Business dont have the facility to offer VISA support. Key Responsibilities: Provide expert-level support and administration for Microsoft technologies including Azure AD, Intune, Office 365, Entra, Exchange, and SharePoint. Manage and troubleshoot infrastructure components such as networking, server … platforms with a strong focus on automation and efficiency. Develop and maintain PowerShell scripts for automation tasks and operational efficiency. Provide configuration and support for MS Windows Server environments. Utilise virtualisation skills with VMware vSphere, Proxmox, and Hyper-V to optimize server resources and performance. Requirements: Experience in More ❯

Digital Workplace Support Engineer (SCCM) Location: Coventry, Gaydon, Solihull | Rate …/day | Start: 01/05/2025 | Duration: 6 months My client is seeking two experienced Digital Workplace Support Engineers (3rd Line) to join their IT End User Services team onsite. You'll provide hands-on support, focusing on incident resolution, patch More ❯

Digital Workplace Support Engineer (SCCM) Location: Coventry, Gaydon, Solihull | Rate …/day | Start: 01/05/2025 | Duration: 6 months My client is seeking two experienced Digital Workplace Support Engineers (3rd Line) to join their IT End User Services team onsite. You'll provide hands-on support, focusing on incident resolution, patch More ❯

Third Line Support and Infrastructure Engineer We are searching for an enthusiastic and client-focused Third Line Support and Infrastructure Engineer to join our Exeter office on a full-time basis. You will provide third line systems support in conjunction with the helpdesk, acting as a focal point for any escalation for more in-depth investigation. This role will require you to monitor, prioritise and proactively deal with any support issues assigned to the systems team. Having strong interpersonal skills … and a customer-focused approach, you will offer technical support to our employees by being well organised and practical, with a logical, analytical approach to problem-solving. You will be an active member of the IT security team, providing support during any IT security incidents and More ❯

with a MSP background is required by my client an MSP based in Newcastle. They are looking for someone who can handle escalated support requests, manage client IT systems, and contribute to project work. Whilst ensuring exceptional customer support and SLA obligations are met. Responsibilities: Provide … technical support and maintain clients' IT assets and systems. Deliver excellent customer service from issue reporting to resolution. Act independently or as part of a team, managing multiple support requests effectively. Experience and Skills Required: Minimum 2 years in similar role. MSP experience. Relevant academic studies. More ❯

and developing professionally. Basic communication and organizational skills. Ability to work as part of a team and independently. Basic computer skills. Responsibilities: Provide support in daily administrative tasks. Assist customers and record information. Organize files and documents. Assist in routine activities and various projects. Benefits: Transportation allowance. Meal More ❯