1 to 25 of 27 Autotask Jobs in the UK excluding London

efficiently. Desirable: * Experience with IT security best practices, firewall configurations, MFA, and anti-virus solutions. * Knowledge of PowerShell scripting and automation tools. * Familiarity with ITSM platforms (e.g., HaloPSA, ConnectWise, Autotask). * Awareness of compliance standards (e.g., GDPR, ISO 27001). * Relevant industry certifications: Microsoft Certified: Azure Administrator, MCSA, CompTIA Network+, Cisco CCNA, ITIL Foundation. Why Join Us? * Opportunity to More ❯

. Networking (TCP/IP, VLANs, firewalls, VPNs, switches, routers). Backup and disaster recovery solutions (e.g., Veeam, Datto, Acronis). Familiarity with RMM tools, PSA systems (e.g., ConnectWise, Autotask), and ticketing platforms. Excellent troubleshooting and customer service skills. Full UK driving licence and access to own vehicle (travel to client sites may be required). Desirable Qualifications Microsoft More ❯

VMware or Hyper-V for virtualisation PowerShell scripting is highly desirable Understanding of backup and disaster recovery systems like Veeam and Mimecast Use of RMM tools such as ConnectWise, Autotask, or N-able Excellent customer service and troubleshooting skills Valid UK driving licence and access to a vehicle Certifications such as Microsoft AZ-104, CompTIA Network+, or equivalent are More ❯

to-understand manner, to various-sized organisations. Liaise with clients, internal staff, and 3rd parties to efficiently deliver support services. Add and maintain accurate technical documentation. Experience with PSA (Autotask preferred) & working to SLAs. Desirable Skills & Qualifications Microsoft Certifications. Exposure to ITIL or other ITSM framework IND/LET More ❯

to-understand manner, to various-sized organisations. · Liaise with clients, internal staff, and 3rd parties to efficiently deliver support services. · Add and maintain accurate technical documentation. · Experience with PSA (Autotask preferred) & working to SLAs. Desirable Skills & Qualifications · Microsoft Certifications. · Exposure to ITIL or other ITSM framework IND/LET More ❯

to-understand manner, to various-sized organisations. · Liaise with clients, internal staff, and 3rd parties to efficiently deliver support services. · Add and maintain accurate technical documentation. · Experience with PSA (Autotask preferred) & working to SLAs. Desirable Skills & Qualifications · Microsoft Certifications. · Exposure to ITIL or other ITSM framework IND/LET More ❯

to-understand manner, to various-sized organisations. Liaise with clients, internal staff, and 3rd parties to efficiently deliver support services. Add and maintain accurate technical documentation. Experience with PSA (Autotask preferred) & working to SLAs. Desirable Skills & Qualifications Microsoft Certifications. Exposure to ITIL or other ITSM framework IND/LET More ❯

to-understand manner, to various-sized organisations. · Liaise with clients, internal staff, and 3rd parties to efficiently deliver support services. · Add and maintain accurate technical documentation. · Experience with PSA (Autotask preferred) & working to SLAs. Desirable Skills & Qualifications · Microsoft Certifications. · Exposure to ITIL or other ITSM framework IND/LET More ❯

to-understand manner, to various-sized organisations. · Liaise with clients, internal staff, and 3rd parties to efficiently deliver support services. · Add and maintain accurate technical documentation. · Experience with PSA (Autotask preferred) & working to SLAs. Desirable Skills & Qualifications · Microsoft Certifications. · Exposure to ITIL or other ITSM framework IND/LET More ❯

in a fast-paced environment Strong written and communication skills Clean driving license and own car Having direct experience of working with MSP PSA and RMM platforms such as Autotask, Kaseya, Solarwinds, Auvik, NinjaRMM, ConnectWise, Zendesk or Freshdesk as well as experience with Office 365, Azure or AWS is a positive differentiator. Skills/Attributes Required Key Technical Skills More ❯

Hyper-V (and some VMware) Networking: LAN, WAN, VPN, VLANs, managed Wi-Fi, Firewalls, Switches, Routers Chromebooks and Apple devices (macOS, iPads) PowerShell scripting and mobile device management (MDM) Autotask and Datto stack (RMM and backup tools) You’ll Thrive Here If: You’re already working in a 2nd Line role, or you’re a confident 1st Line engineer More ❯

2nd Line Support Analyst | Poole | Competitive DOE As a 2nd Line Support Analyst within this forward-thinking business, you’ll play a key role providing hands-on support and troubleshooting for a variety of technical issues. This role requires both More ❯

tech will include: Microsoft Windows Server (2016 onwards), Active Directory, Group Policies, Hyper-V, VMware Cloud tech: Azure AD, Microsoft 365, Intune, JAMF RMM & PSA tools including Datto, Kaseya, Autotask Networks: LAN, WAN, VLANs, managed WiFi, Sophos firewalls, VPN VoIP systems and occasional hardware troubleshooting You’ll Thrive Here If: You're already established in a 3rd Line role More ❯

Engineers at RetroFit are responsible for the development and delivery of our technical offerings. This position is in the professional services department. The professional services department installs, configures, and designs solutions to meet clients’ needs. Engineers at RetroFit are experienced More ❯

Installation of containment (cable trays, conduit, junction boxes & enclosures etc) Provisioning and configuration of UCaaS (PBX build, number porting, hardware configuration) Experience with PSA, RMM & Document Management tools (Preferably Autotask, Datto RMM, IT Glue) If you'd like to hear more, please apply for your consideration. #J-18808-Ljbffr More ❯

for technical solutions to fulfill business needs. Strong understanding of technology and business productivity systems. Active Directory knowledge and experience. Experience with UTM firewalls a plus. Kaseya RMM and Autotask PSA Experience a plus. Exceptional interpersonal skills, with a focus on rapport building, listening, and questioning skills. Good problem-solving skills. Excellent customer service skills. Ability to work under More ❯

whole. Responsibilities Provide support for incidents related to hardware, software, network connectivity and application services to a wide variety of external customers. Manage and own incident tickets via our Autotask ticket management system, providing customer updates to agreed timeframes. Resolve incidents to stringent customer defined SLAs, escalating tickets where required to ensure SLAs are consistently met. Drive service improvement More ❯

whole. Responsibilities Provide support for incidents related to hardware, software, network connectivity, and application services to a wide variety of external customers. Manage and own incident tickets via our Autotask ticket management system, providing customer updates to agreed timeframes. Resolve incidents to stringent customer-defined SLAs, escalating tickets where required to ensure SLAs are consistently met. Drive service improvement More ❯

qualifications highly desirable Demonstrable experience as a Service Desk Engineer Able to demonstrate a good all-round knowledge of IT principles Experience with PSA/RMM tools such as Autotask, AEM and IT Glue to provide enhanced support services to all clients would be advantageous Experience in initial remote diagnostics along with analysis and monitoring would be advantageous The More ❯

an opportunity to join a collaborative, forward-thinking, Investors in People Platinum team where your skills will drive real impact. Why Join Logixal? Innovative Environment – Work with tools like Autotask, Salesforce, and Power Automate to streamline service delivery. Career Growth – Access funded certifications and structured progression in a growing MSP. Real Impact – Deliver transformational IT projects including cloud migrations … contribute to team training sessions. Help shape KPI reporting and continuous improvement initiatives. What We’re Looking For Must-Have Experience 5+ years in an MSP environment. Expertise in Autotask , Salesforce , and 3CX VoIP . Proven experience with: Windows Server , Office 365 , Azure SonicWall firewall configuration Virtualisation : Hyper-V and/or VMware Automation : PowerShell scripting, Power Automate flows … Desirable Skills Experience with workflow and billing setups in Autotask and Salesforce. Familiarity with Microsoft Dynamics 365 , ServiceNow , or ConnectWise . ITIL Foundation or Intermediate certification. Previous team leadership or mentoring experience. What We Offer Dynamic Culture – A supportive, inclusive environment that values ideas and results. Growth Opportunities – Funded certifications, mentorship, and progression. Diverse Projects – Exposure to industries and More ❯

networked solution. The Person 3 – 5 Years previous experience working in IT Support Expert knowledge of Microsoft 365, Windows 10/11, MacOS Previous experience and professional use of Autotask and DattoRMM tools. Confident communicator with excellent phone and client interaction skills. Able to work calmly under pressure. Organised and detail-oriented. Strong drive for high customer service. Proven More ❯

KPIs including billable utilization, project margin, and delivery efficiency. PMP, PRINCE2, or ITIL certification (Nice to have - not a deal-breaker) Experience with PSA tools such as HaloPSA, ConnectWise, Autotask, or equivalent Knowledge of ISO27001 frameworks in delivery environments What you’ll get from us Knowledgeable, high-achieving, experienced and fun colleagues A career with room for your personal More ❯

KPIs including billable utilization, project margin, and delivery efficiency. PMP, PRINCE2, or ITIL certification (Nice to have - not a deal-breaker) Experience with PSA tools such as HaloPSA, ConnectWise, Autotask, or equivalent Knowledge of ISO27001 frameworks in delivery environments What you’ll get from us Knowledgeable, high-achieving, experienced and fun colleagues A career with room for your personal More ❯

financial wellbeing Life Insurance Legal Assistance Retail Discounts Salary Sacrifice Pension What we are looking for: Proven expertise in trouble shooting & diagnostics Experience with tools like ServiceNow, OS Ticket, Autotask Understanding of IP addressing, DNS, DHCP, VPNs, Wi-Fi configuration. Familiarity with tools like TeamViewer, VNC, Kaseya VSA, Datto RMM Be a part of it: As EG On the More ❯

of ServiceNow experience, with a preference for: ITSM CSM Domain Separation ITOM ITBM CMDB 0-2 years as a ServiceNow Administrator or experience with similar tools such as ConnectWise, Autotask, etc. Basic understanding of form updates, UI policies, business rules, ACLs, catalog items, etc. Experience coordinating tasks and managing projects. Ability to gather requirements from stakeholders and execute them More ❯