14 of 14 Customer Analyst Jobs in the UK excluding London

Customer Analyst Liverpool (Hybrid) £35,000-£40,000 THE COMPANY A leading fashion retailer is seeking a Customer Analyst to join their team to help drive omni-channel journey optimisation THE ROLE As the Customer Analyst, you will use your SQL/bigQuery experience … to work on a range of projects within the customer analytics space. You will be comfortable providing insight & recommendations back to both technical and non-technical stakeholders in the process, and have good story-telling experience. You’ll be able to work on projects across segmentation, regression, loyalty and … predictive analytics. You will get the chance to work on a new customer reward app, and work closely with data science teams and on projects in the space YOUR SKILLS AND EXPERIENCE SQL/bigQuery experience THE BENEFITS £35,000-£40,000 (dependent on experience) HOW TO APPLY Please More ❯

Customer Insight Analyst South Manchester - Hybrid Forward Role are excited to be working with a customer focused business in South Manchester, who are looking for a commercially minded Customer Insight Analyst with a strong focus on customer behaviour and churn analysis to join a … digital business. This is a unique opportunity to use data to genuinely shape and influence strategic decisions across a diverse product portfolio. As the Customer Insight Analyst, your core focus will be digging into customer behaviours, what drives them, what keeps them engaged, and what makes them … that can be clearly communicated to a range of stakeholders across marketing, product, and leadership teams. Your work will directly inform initiatives to boost customer engagement, improve retention, and optimise overall business performance. Role & Responsibilities: Analyse performance and customer behaviour data to uncover actionable insights. Identify churn patterns More ❯

Customer Insight Analyst South Manchester - Hybrid, 3 days per week Forward Role are excited to be working with a customer focused business in South Manchester, who are looking for a commercially minded Customer Insight Analyst with a strong focus on customer behaviour and churn … digital business. This is a unique opportunity to use data to genuinely shape and influence strategic decisions across a diverse product portfolio. As the Customer Insight Analyst, your core focus will be digging into customer behaviours, what drives them, what keeps them engaged, and what makes them … that can be clearly communicated to a range of stakeholders across marketing, product, and leadership teams. Your work will directly inform initiatives to boost customer engagement, improve retention, and optimise overall business performance. Role & Responsibilities: Analyse performance and customer behaviour data to uncover actionable insights. Identify churn patterns More ❯

A dynamic and customer-focused organisation seeks a Customer Success Analyst to enhance client relationships, drive adoption of its solutions, and ensure customer satisfaction. This role involves proactive engagement, problem-solving, and data-driven insights to optimise customer experience and retention within a fast-paced … technology-driven environment. Client Details Customer Success Analyst, Cambridge: The business I am working with is expert in measuring flare gas. The business provide systems that work where no others can, developed over 40 years. The aim is to help industries reduce their gas flaring and emissions in … promote accurate measurement. Working with regulators around the world, they take a leading role in developing a clear path to reduce gas flaring. Description Customer Success Analyst, Cambridge: Sales Administration Conversion from quotes to orders into the system Via Salesforce and Syspro Order processing in Salesforce and Order More ❯

Customer Data Analyst London (Hybrid – 2 days in office) Full-Time | Permanent Up to £60,000 + benefits Join a global media powerhouse behind some of the most recognisable brands in publishing, radio, and digital content. They’re currently hiring a Customer Data Analyst to support … their Audio Division , helping shape smarter decisions across marketing, competitions, content strategy, and audience development. ROLE AND RESPONSIBILITIES: The Customer Data Analyst will have the following role and responsibilities: Analyse audience behaviour across digital and audio platforms to uncover trends, preferences, and engagement drivers Work on key initiatives … and experience, but please do apply even if you don't tick every box: Proficient in SQL for data querying and analysis Experience in customer or product analytics Exposure to A/B testing or test-and-learn frameworks Strong storytelling skills—able to turn complex data into clear More ❯

CUSTOMER DIGITAL ANALYST 📍 LONDON – 3 DAYS IN THE OFFICE 💰 SALARY – UP TO £45,000 🚫 NB – NO SPONSORSHIP PROVIDED THE COMPANY 🏢 This is a global leader in the health and beauty retail sector , operating across multiple markets with well-known brands both online and offline . As they continue … to invest in digital analytics , they’re looking for a talented analyst to help improve customer journeys, website performance, and eCommerce strategy . THE ROLE 📊 As a Customer Digital Analyst , you’ll be responsible for tracking, analysing, and optimising digital performance across websites and mobile apps. … You’ll work with GA4, A/B testing, and customer behavior analytics tools to provide insights that drive business decisions. This is a fantastic opportunity to make an impact in a fast-paced, data-driven environment , helping to shape digital strategy and improve customer experiences. 🚀 KEY RESPONSIBILITIES More ❯

Customer Service Analyst Full time 37.5 hours per week Salary: £24,000 - £25,000pa Location: Gateshead with hybrid working (expectation to be in the office 2 days a week) Ready to maximise your potential? C&C Group supplies software solutions and services to almost every energy and water … as our goals. Technology is the essence of what we do, but our people make us who we are. About the role As a Customer Service Analyst, you will join a supportive team providing daily assistance to our customers regarding our products and services through our helpdesk. Your … primary responsibility will be to deliver exceptional customer service, addressing enquiries and resolving issues efficiently and professionally. You will also conduct daily system checks, proactively identifying and escalating any problems that require further attention, as necessary. Operating within our helpdesk hours of 8am to 6pm, Monday to Friday, you More ❯

Customer Data Analyst 📍 Manchester (Hybrid – 2 days in office) 💼 Full-Time | Permanent 💰 Up to £60,000 + benefits Join a global media organisation that owns and operates some of the most iconic brands in publishing, radio, and digital content. They’re now hiring a Customer Data Analyst … actionable way to both technical and non-technical teams 🛠️ What you’ll need: Solid experience in SQL for querying and analysis Strong understanding of customer or product analytics Exposure to A/B testing or working in a test-and-learn environment Strong data storytelling skills – you can turn More ❯

Customer Service Agent, Gateshead area £25,000 per annum, hybrid working Talent84 is pleased to support our long-term client, a leading software solutions provider, in their search for a Customer Service Agent. As a Customer Service Agent, you'll be part of a supportive team, assisting … customers with product and service inquiries via the helpdesk. Your main focus will be delivering excellent customer service by responding to queries and resolving issues efficiently and professionally. Youll work within helpdesk hours (Monday to Friday, 8am6pm, on a rotating 8-4 or 10-6 shift pattern). Our … client fosters a positive work environment and offers a hybrid working model (2 days in the office). Key Responsibilities Respond to customer enquiries promptly and professionally. Log and track issues, ensuring they are directed to the correct team for resolution. Keep customers updated on the status of their More ❯

SENIOR ANALYST UP TO £65,000 LONDON – 3 DAYS A WEEK *Please note, you must be a UK resident to apply with full right to work in the UK* THE COMPANY A strategic data and business intelligence consultancy is seeking talented professionals to join their expanding team. With a … Analytics. THE ROLE They’re looking for a data professional with experience in building predictive models—particularly around clustering and churn—as well as customer segmentation and journey analysis. You'll work across two main streams: standard analytics (like campaign performance and segmentation) and a growing focus on geolocation … delivered through Power BI. You’ll be hands-on in both analysis and client engagement, helping translate insights into impactful strategies that go beyond customer data to include location-based intelligence. SKILLS + EXPERIENCE Strong SQL, Python and Power BI experience Evidence of delivering actionable insight Experience building and More ❯

by innovators dedicated to transforming retail through seamless technology. Vcomerz simplifies e-commerce and in-store operations, enabling businesses to focus on growth and customer satisfaction. Join us to shape the future of retail tech! Role Overview As a Customer Support Analyst, you will be the frontline … up online stores and POS systems, and provide critical feedback to enhance our platform. This role demands a start-up mindset, deep empathy for customer challenges, and the ability to thrive in a fast-paced environment. Weekend shifts, based on pre-scheduled rosters, are required to support our …/7 customer base. Key Responsibilities - Deliver prompt, effective support via email, phone, and chat, addressing customer queries and resolving issues related to Vcomerz’s platform. - Onboard new customers, guiding them through setup and initial use of online stores and POS systems. - Track and resolve customer issues More ❯

Meets Real-World Impact Are you a data storyteller who thrives on transforming numbers into meaningful action? Want your analysis to help shape the CUSTOMER EXPERIENCE for one of the UK’s most complex and high-profile environments? This is your chance. We’re hiring a Research Reporting Analyst … This Role Stands Out You won’t just be crunching numbers—you’ll be driving change. From improving accessibility services and tracking real-time customer sentiment to predicting operational bottlenecks, your work will directly influence how thousands of people experience the service environment every day. 🔍 What You’ll Be … Python, and Excel Lead on high-impact projects like Key Driver Analysis and Special Assistance Survey redesign Help implement a new Voice of the Customer platform—using AI, verbatim survey text, and social sentiment to surface actionable insights Present your findings to senior stakeholders—including executives and board-level More ❯

We are looking to recruit a Customer Operations Planning Analyst, who will be reporting directly to the Workforce Planning Manager. The role focuses on the operational management of Creovai – our innovative AI-powered conversation intelligence software. You will play a crucial role in ensuring that our Customer … and increasing our ability to effectively meet the evolving needs of the market and our partners. With a strong track record and a devoted customer care team, we are dedicated to delivering exemplary support to both our partners and their clients. Key responsibilities: Provide real-time monitoring & analysis of … of Creovai and Hood Group systems Use of key systems – Creovai, Peopleware, Tableau, Awaken & Mitel to ensure increased agent productivity, schedule adherence and improved customer service. Responsible for the oversight of Creovai alerts ensuring actioned within relevant timescales About you: Proven experience in customer satisfaction, sentiment, and quality More ❯

We are looking to recruit a Customer Operations Planning Analyst, who will be reporting directly to the Workforce Planning Manager. The role focuses on the operational management of Creovai – our innovative AI-powered conversation intelligence software. You will play a crucial role in ensuring that our Customer … and increasing our ability to effectively meet the evolving needs of the market and our partners. With a strong track record and a devoted customer care team, we are dedicated to delivering exemplary support to both our partners and their clients. Key responsibilities: Provide real-time monitoring & analysis of … of Creovai and Hood Group systems Use of key systems – Creovai, Peopleware, Tableau, Awaken & Mitel to ensure increased agent productivity, schedule adherence and improved customer service. Responsible for the oversight of Creovai alerts ensuring actioned within relevant timescales About you: Proven experience in customer satisfaction, sentiment, and quality More ❯