18 of 18 Customer Engineer Jobs in the UK excluding London

Are you a Customer Support Engineer? Do you have prior experience troubleshooting PLC systems? Are you confident liaising with customers and supporting them with technical issues? If so, I am actively hiring for a Customer Support Engineer to join an automation business on a permanent basis. Customer Support Engineer Permanent Position Days and Nights … shift pattern (Panama Shift – 42 hour week) Market Harborough Customer Support Engineer Job Description Maintaining positive customer relationships ensuring they are supported during breakdowns and providing professional telephone support for both internal, external and PLC related topics Managing the hotline ticket systems for IT, facilities and controls Ensuring accurate documentation is added to the system from calls … had with customers Attending sites during support office ours to support project works and training Troubleshooting PLC problems with end customers Customer Support Engineer Essential Experience/Skills/Qualifications Must be able to troubleshoot PLC systems (Siemens TIA/Step 7 is advantageous) Flexibility to travel when required Strong customer service/support experience within a More ❯

Are you a Technical Customer Support Engineer looking for a new role based in Nottinghamshire? My client is an awarding winning company who design and manufacture a range of complex electronic products that are used all over the world. They currently require a Technical Customer Support Engineer, who will report into the Customer Support Manager. … guidance for customers and distributors, ensuring the right equipment is specified for projects, designing bespoke systems and responding to a variety of queries. You will be part of the customer facing team, communicating with clients via phone, email and web chat, upholding the company's values and delivering the high-quality service that our customers value. Responsibilities include: Assessing … of products and companion distributed products. Technical support and guidance, including remote troubleshooting of complex systems. Preparing equipment quotations, responding to bids in a timely manner. Site visits, surveys, customer meetings and demonstrations, including report writing to follow up. Providing technical training to customers. The ideal Technical Customer Support Engineer, Nottinghamshire will have a blend of the More ❯

Poole 1-2 days a week on site (hybrid) Our client is looking for a Customer Support Engineer, this is a fantastic opportunity for someone passionate about solving technical challenges and delivering outstanding customer service. Our client is a market leader in customer experience technology and this role offers strong career development, predominately remote working with … or 2 days in the office and the chance to work with some of the most innovative tools in the industry. Customer Support Engineer Up to £28,000 per annum + benefits The Role: Act as the first line of support for customer incidents, problems, and service requests. Diagnose and troubleshoot technical issues, working across customer … administrative tasks on Microsoft Windows Server. Experienced in diagnosing telephony issues between networked endpoints. Role involving troubleshooting problems in collaboration with customers, B2B service desks and MSPs. If this Customer Support Engineer role would be of interest please contact (url removed) for more information Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to More ❯

Bedford 1-2 days a week on site (hybrid) Our client is looking for a Customer Support Engineer, this is a fantastic opportunity for someone passionate about solving technical challenges and delivering outstanding customer service. Our client is a market leader in customer experience technology and this role offers strong career development, predominately remote working with … or 2 days in the office and the chance to work with some of the most innovative tools in the industry. Customer Support Engineer Up to £28,000 per annum + benefits The Role: Act as the first line of support for customer incidents, problems, and service requests. Diagnose and troubleshoot technical issues, working across customer … administrative tasks on Microsoft Windows Server. Experienced in diagnosing telephony issues between networked endpoints. Role involving troubleshooting problems in collaboration with customers, B2B service desks and MSPs. If this Customer Support Engineer role would be of interest please contact (url removed) for more information Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to More ❯

Customer & Retailer Care Engineer Join a business at the forefront of technology and transformation, where your work will help shape the future of customer and retailer experiences. This is a chance to be part of a large-scale journey that directly impacts millions while supporting good causes across the UK. What You’ll Be Doing: Provide second … line technical support across customer and retailer care platforms, ensuring reliability and quick resolution of issues. Work with internal teams and external partners to enhance applications including AWS Connect, ServiceNow and OpenText. Contribute to the development and testing of new features, supporting smooth deployment into production. Monitor KPIs, analyse trends, and take proactive steps to improve system performance. Ensure More ❯

Customer & Retailer Care Engineer Join a business at the forefront of technology and transformation, where your work will help shape the future of customer and retailer experiences. This is a chance to be part of a large-scale journey that directly impacts millions while supporting good causes across the UK. What You’ll Be Doing: Provide second … line technical support across customer and retailer care platforms, ensuring reliability and quick resolution of issues. Work with internal teams and external partners to enhance applications including AWS Connect, ServiceNow and OpenText. Contribute to the development and testing of new features, supporting smooth deployment into production. Monitor KPIs, analyse trends, and take proactive steps to improve system performance. Ensure More ❯

Customer & Retailer Care Engineer Join a business at the forefront of technology and transformation, where your work will help shape the future of customer and retailer experiences. This is a chance to be part of a large-scale journey that directly impacts millions while supporting good causes across the UK. What You’ll Be Doing: Provide second … line technical support across customer and retailer care platforms, ensuring reliability and quick resolution of issues. Work with internal teams and external partners to enhance applications including AWS Connect, ServiceNow and OpenText. Contribute to the development and testing of new features, supporting smooth deployment into production. Monitor KPIs, analyse trends, and take proactive steps to improve system performance. Ensure More ❯

Customer & Retailer Care Engineer Join a business at the forefront of technology and transformation, where your work will help shape the future of customer and retailer experiences. This is a chance to be part of a large-scale journey that directly impacts millions while supporting good causes across the UK. What You’ll Be Doing: Provide second … line technical support across customer and retailer care platforms, ensuring reliability and quick resolution of issues. Work with internal teams and external partners to enhance applications including AWS Connect, ServiceNow and OpenText. Contribute to the development and testing of new features, supporting smooth deployment into production. Monitor KPIs, analyse trends, and take proactive steps to improve system performance. Ensure More ❯

Are you a Technical Customer Support Engineer looking for a new role based in Nottinghamshire? My client is an awarding winning company who design and manufacture a range of complex electronic products that are used all over the world. They currently require a Technical Customer Support Engineer, who will report into the Customer Support Manager More ❯

Associate Customer Success Engineer join the Customer Support team while studying for a Digital and Technology Solutions Professional Degree Apprenticeship. THIS IS A DEGREE APPRENTICESHIP ROLE WHICH REQUIRES STUDY AT MANCHESTER METROPOLITAN UNIVERSITY. ALL OFFERS ARE SUBJECT TO ACCEPTANCE ON THE DEGREE PROGRAMME. All undergraduate degree apprenticeships demand a lot of time and commitment. Our existing apprentices … and UX Familiarity with SQL and NoSQL databases AND at least 2 of the following list: A passion for problem solving Great communication (written and oral) Understanding principles of customer service A can-do attitude A proven team player Growth Path: This role offers opportunities to advance into software engineering or senior client support roles. We support and encourage More ❯

Customer & Retailer Care Engineer Join a business at the forefront of technology and transformation, where your work will help shape the future of customer and retailer experiences. This is a chance to be part of a large-scale journey that directly impacts millions while supporting good causes across the UK. What You’ll Be Doing: Provide second … line technical support across customer and retailer care platforms, ensuring reliability and quick resolution of issues. Work with internal teams and external partners to enhance applications including AWS Connect, ServiceNow and OpenText. Contribute to the development and testing of new features, supporting smooth deployment into production. Monitor KPIs, analyse trends, and take proactive steps to improve system performance. Ensure More ❯

Senior Software Development Engineer, Self-Service and Automation Team, Amazon Customer Service At Amazon we drive innovation and customer obsession into everything we do, and this is especially true in the Customer Engagement Technologies (CET) department. CET owns the technology to support and enhance our Customer Service Operations network through our Self Service and Automation … on robust architecture, world class UX, and leverage Gen-AI technologies to drive insights and solutions through a myriad of applications. We are looking for a Senior Software Development Engineer (Sr. SDE) to be part of a Global Product and Technology team whose innovations and strategies will define the next generation of customer experience for Amazon Customer Service, providing a seamless customer support experience globally and ensuring issues are resolved during the first interaction. As our Technical Leader, you'll architect next-generation customer facing systems that harness the power of Large Language Models, keeping us at the forefront of AI innovation. You'll have the unique opportunity to influence our technical direction, collaborate More ❯

changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $5 billion in sales, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people. As a Vertiv … UPS Customer Service Engineer, you will be primarily responsible for startups, planned maintenance, and emergency repairs of UPS, Emergency Lighting, battery systems, power distribution (STS), and site monitoring equipment. Your secondary responsibility will be to establish, promote and maintain excellent rapport with our customers, sales teams, distributors, and others that fall within your area of expertise, whist maintaining … System commissioning, startup, load bank and site acceptance testing. Remedial work tasks either as planned repairs or part of a callout activity. Fault finding, investigations and rectification. On site customer familiarization training. Extensive travel necessary to customer sites of varying locations. Be included on the UPS callout rota to provide 24hour response. What Will Make You Successful? Experience More ❯

Customer Integration Engineer (CIE) Military Aviation, MoD or Defence experience highly desirable Remote worker, ideally based in the Southwest area, with frequent travel to the Brighton Head Office and customer sites across the UK 37.5 hours per week, Monday to Friday £(phone number removed) per annum Our client is a UK technology company with team members based … and related sectors, supporting their teams to work strategically, collaboratively and effectively to maintain and streamline the delivery of military and industrial capability. Please note, this role is a customer-facing position working with defence customers and with a primary focus to assist customers to get the most out of solutions. Are you looking to work in a dynamic … be providing on-site and remote support to customers across defence to ensure they receive the best possible outcome from their solutions. As an integral part of the wider customer support effort, you would be required to engage directly with their customers at all stakeholder levels and throughout all phases of the service lifecycle, encompassing onboarding (discover & educate), adoption More ❯

Customer Integration Engineer (CIE) – Military Aviation, MoD or Defence experience highly desirable| Remote worker, ideally based in the Southwest area, with frequent travel to the Brighton Head Office and customer sites across the UK | 37.5 hours per week, Monday to Friday | £40,000-45,000 per annum Our client is a UK technology company with team members … and related sectors, supporting their teams to work strategically, collaboratively and effectively to maintain and streamline the delivery of military and industrial capability. Please note, this role is a customer-facing position working with defence customers and with a primary focus to assist customers to get the most out of solutions. Are you looking to work in a dynamic … be providing on-site and remote support to customers across defence to ensure they receive the best possible outcome from their solutions. As an integral part of the wider customer support effort, you would be required to engage directly with their customers at all stakeholder levels and throughout all phases of the service lifecycle, encompassing onboarding (discover & educate), adoption More ❯

Rubicon Consulting is currently recruiting for Customer Application Engineer on a 4 Month Contract Length, based in Stafford. Role Summary Support the project control activity globally and drive consistent functional specifications and common global processes for projects implementation. Activities that are conducted to better understand or ultimately meet the expectations of the customer. Accountable for the quality of … achieve an end result. • Serves as an administrative supporter of the technical leader/manager to develop a scope of work and plan schedule and monitor engineering activities for customer projects. Provide technical leadership and interface with Sales, Cost Estimating, Sourcing, Engineering sub-contractors. • Developing conceptual knowledge of professional discipline. May include support roles with specialized expertise. • Applies general … instructions/parameters. • Collaborates with others to solve issues. Exchanges technical information, asks questions and checks for understanding. Requirements This role requires basic experience in the Engineering/Technology & Customer Project Engineering. Knowledge level is comparable to a Bachelor's degree from an accredited university or college (or a high school diploma with relevant experience). Our Company Rubicon More ❯

O ffice Based 5 Days Monday - Friday Key skills: 2nd and Some 3rd Line, Networking and Infrastructure Switches, Routers, Firewalls, VLANS, Access Points, CCTV, Windows, Azure, Intune, Defender, Connectivity, Customer Facing. Must have excellent Communication skills & Customer Service. Any exposure to Ubiquity, Cambium or FortiGate an advantage but certainly not essential. My client is the rapidly growing European … busy team responsible for the delivery of Networking and Infrastructure services across a variety of departments, within a fast-paced environment. The 2nd & some 3rd Line Network and Infrastructure Engineer will be the main contact for high profile individuals in this major site, the role specialises in the configuration and support of the sites Networking and Infrastructure including Switches … Routers, Firewalls, VLANS, CCTV, Windows, Azure, Intune and Defender, etc. It is essential that you have both Networking and Infrastructure skills Ideally suited to an experienced Network and Infrastructure Engineer with expertise in cutting-edge solutions and support who is an excellent customer facing communicator. This is an opportunity to become a key member of a high-profile More ❯

across a variety of different technologies and software, you will be responsible for escalations from 1stline support teams, as well as service request team. The role of an Incident Engineer within Iomart is extremely varied, with no two days the same. Among many things you will take care of everything from server configuration and network support to managing backups … problem solving we would love to hear from you. We want to hear from you if you: Have experience working with Windows, Linux, VMWare and Citrix Have strong technical customer support or helpdesk experience Have an understanding of Windows Server 2008/2012/2016, IIS, Active Directory Have a good knowledge of firewalls (Cisco and/or Barracuda More ❯