Join Mercury Systems as a Customer Support/Component Engineer – Based in Silchester Are you looking for an opportunity to apply your expertise in component engineering while supporting international design and in-service teams ? Mercury Systems is seeking a Customer Support/Component Engineer to lead … technical analysis and solve critical engineering challenges . Your Mission As a Customer Support/Component Engineer , you will provide full component engineering expertise to ensure optimal performance and reliability of avionics and defense systems . You will manage technical investigations, resolve obsolescence challenges, and support customers with … warranty and non-warranty RMAs . Additionally, you will collaborate with teams across engineering, production, and customer support , driving root cause analysis and proposing effective solutions. Key Responsibilities Component Engineering Scope: Lead obsolescence resolution , evaluating alternatives and proposing last-time buys (LTB) . Ensure counterfeit prevention , including reporting and More ❯
Join Mercury Systems as a Customer Support/Component Engineer – Based in Silchester Is this the next step in your career Find out if you are the right candidate by reading through the complete overview below. Are you looking for an opportunity to apply your expertise in component … engineering while supporting international design and in-service teams? Mercury Systems is seeking a Customer Support/Component Engineer to lead technical analysis and solve critical engineering challenges. Your Mission As a Customer Support/Component Engineer, you will provide full component engineering expertise to ensure … technical investigations, resolve obsolescence challenges, and support customers with warranty and non-warranty RMAs. Additionally, you will collaborate with teams across engineering, production, and customer support, driving root cause analysis and proposing effective solutions. Key Responsibilities Component Engineering Scope: Lead obsolescence resolution, evaluating alternatives and proposing last-time buys More ❯
Ipswich, England, United Kingdom Hybrid / WFH Options
SoCode Recruitment
Job Title: Operations Engineer Location: Hybrid (Ipswich Twice per week) Employment Type: Permanent Salary: £70,000 - £95,000 + benefits We're working with a fast-growing software provider that’s expanding its infrastructure and operations team. They’re looking for an experienced Operations Engineer who combines technical … Confident writing scripts to automate workloads and processes • Experience using configuration management tools to maintain consistency across environments • Excellent communication skills with experience in customer-facing or client support roles • Familiarity with Kubernetes and containerisation technologies would be a big plus This is a great opportunity for someone who More ❯
ipswich, east anglia, United Kingdom Hybrid / WFH Options
SoCode Recruitment
Job Title: Operations Engineer Location: Hybrid (Ipswich Twice per week) Employment Type: Permanent Salary: £70,000 - £95,000 + benefits We're working with a fast-growing software provider that’s expanding its infrastructure and operations team. They’re looking for an experienced Operations Engineer who combines technical … Confident writing scripts to automate workloads and processes • Experience using configuration management tools to maintain consistency across environments • Excellent communication skills with experience in customer-facing or client support roles • Familiarity with Kubernetes and containerisation technologies would be a big plus This is a great opportunity for someone who More ❯
UK - Client-based Job Type: Permanent/Full Time Date Posted: 01/05/2025 We have an excellent opportunity for a Photocopier Engineer to work on site at the University of Bath, one of our key customers. As a Customer Support Engineer, you will be More ❯
and partners and works closely with them to enable their success. We offer comprehensive engineering technical support and tools to enable and accelerate our customer's product development, and to bring new technologies based on the needs and demands of the IOT market. Hardware Applications is an engineering role … support. This role would suit someone with an electronics Hardware background that has an enquiring mind and tenacious problem-solving abilities. This is a customer facing design support role and the applicant should have good understanding of applications processor-based systems design. Qualcomm offers a huge range of support … Qualcomm chipsets. Resolve technical problems with the application of products via hands-on troubleshooting. Perform block diagram, schematic, placement and PCB design reviews on customer products, including DDR and Power Delivery simulation. Provide on-site customer technical support for system wake up and critical integration & test development phases. More ❯
millions of laptops and servers, and it is especially popular with enterprise IT and security teams. Your primary responsibilities Leverage technical expertise to assist Customer Success and Engineering to refine Fleet's troubleshooting processes and ensure seamless access to documentation and the Fleet repo. Deploy Fleet on your own … in complex environments to gain firsthand insights into the customer experience and proactively identify areas for improvement. Work hand-in-hand with Customer Success by participating in calls with customers to discuss support issues, diagnose challenges, propose solutions, and drive long-term adoption. Be the first line of … defense in customer Slack channels for any reported problems, how-to questions, feature request intake, and bug report filling. Strong attention to detail and can act as an encyclopedia of knowledge about how Fleet works - our customers represent a wide range of needs across many different use cases. Be More ❯
travel to provide hands-on support to complex problems. Tasks & Responsibilities Remotely supporting Instron's field service team internationally on designated products. Reviewing escalated customer issues for designated territories and product lines, providing recommendations for resolution to local and senior management. Representing the Service Department on new product development … and concurrent product support teams, ensuring ongoing improvements and customer satisfaction. Working with and developing new technology for customer and Field Service Engineer support. Visiting customers globally to support local service and sales teams, resolving technical issues, and providing training. Contributing to the company's efforts to … enhance customer satisfaction, reduce costs, and improve quality using specified tools and processes. Providing quick and comprehensive feedback and updates through effective communication. Maintaining accurate call administration and submitting expenses and paperwork as per company requirements. Performing other related duties as specified and agreed. Key Competencies (includes skills) Ability More ❯
3rd Line IT Support Engineer - External customers Location: East Midlands Industry: IT Salary: £40000 - £45000 per annum + Pension, 25 days holiday Posted: 22/07/2024 Description: We have a 3rd Line IT Support role with a UK MSP. We are looking for good all-rounders, engineers … AD, Windows Server, and Firewalls/Security. Responsibilities: Technical expertise in Windows server , Hyper V, Office 365, Azure, Networking, Firewalls Focus on delivering excellent customer service and experience Build strong relationships with internal/external stakeholders Asset Management of hardware and software Design, Build and deployment of server architecture More ❯
role providing technical expertise for commercial business activities? Are you a dynamic, pro-active go-getter, happy to jump onto calls or travel to customer sites to promote technology? This Cambridge based company seek a Customer-Facing RF Consultant Engineer to join their commercial team providing key … product demos; collaborating with internal teams to generate data requested by customers; act as point-of-contact for clients; ensure engineering programmes align with customer expectations. Requirements: - Strong communication skills including demonstrable experience in a technical customer-focused role (this should include technical presentations, negotiations, and documentation). … part of the job. On offer is a competitive salary including share option scheme. Keywords: Technical Support, Consultancy, RF Engineering, Semiconductor, Mobile Phone OEMs, Customer-Facing, Worldwide Travel, Cambridge/Hybrid Another top job from ECM, the high-tech recruitment experts. Even if this job's not quite right More ❯
london (wimbledon), south east england, United Kingdom
Iglu.com
development - Paid for training, conferences and certification e.g. AWS Certs. We combine a passion for travel with a love for technology , delivering smart, seamless customer experiences and building platforms that handle the complexity of modern cruising — all while keeping things collaborative and fun. What you will be doing and … why it matters As a Principal Engineer at IgluCruise.com, you’ll take technical ownership of the CRM and operations domains , helping to shape the evolution of our enterprise platforms and the seamless integration of business-critical systems. From architecting clean, scalable integrations between internal and external platforms to overseeing … the development of vital applications that power our customer service and operations — your work will be foundational to how we operate and grow . You’ll be at the technical heart of a business that’s transforming how people book cruises online — a sector ripe for innovation and full More ❯
leaders programme Clearly defined career and training pathways About our exciting opportunity • Provide new installation of ducts, chambers, overhead or underground fibre optic cables, customer termination boxes, and other associated equipment required for installation of new customer connections. • Undertake physical excavation of different surfaces to allow for the … installation of customer connection equipment. • Survey further works and advise on requirements/identification for tree cutting, traffic management, UKPN poles, and other obstacles to successfully connect a customer. • Clear blockages found in customer connection ducting. • Ensure all information and photos are captured on company supplied assets such … IPAF, NRSWA, S7/S8 PIA Qualified (desirable) • At least 1 year's experience working on a fibre network. • Experience gained working in a customer-facing role. • Experience of working on Openreach PIA network. • Knowledge of fibre installation. What happens next? You've done your part by applying, so More ❯