Customer Experience Engineer
- Hiring Organisation
- Granola
- Location
- Slough, Berkshire, UK
- Employment Type
- Full-time
haven't already, you should check out what we're building, and why you should work here. We're looking for a Customer Experience Engineer to join our team and help us maintain our high bar for technical support as we scale. This is a role for someone … technical problems, digging into logs, and being the bridge between our users and our engineering team. You'll be taking technical escalations from our Customer Experience Specialists and going deep into the issues our users face. This means reading Cloudwatch logs, writing SQL queries to investigate data issues, making ...