1 to 25 of 387 Customer-Centricity Jobs in the UK excluding London

and excellent customer service to our organization's Customers. This role requires a strategic thinker with strong leadership, technical expertise, staff management and a customer-centric approach to managing IT support services. This role is highly suited to a person who has started from the ground up in a Service Desk environment. Key More ❯

and excellent customer service to our organization’s Customers. This role requires a strategic thinker with strong leadership, technical expertise, staff management and a customer-centric approach to managing IT support services. This role is highly suited to a person who has started from the ground up in a Service Desk environment. Key More ❯

and excellent customer service to our organization’s Customers. This role requires a strategic thinker with strong leadership, technical expertise, staff management and a customer-centric approach to managing IT support services. This role is highly suited to a person who has started from the ground up in a Service Desk environment. Key More ❯

us up for our current ways of working. We have embedded a Product Management approach to continually improve the renewed RTGS service, using agile techniques and a customer centric approach that supports innovation a delivers value to our stakeholders. We also continue to deliver innovating changes through our Future Roadmap team, who are focussed on large More ❯

care Comprehensive Health Insurance Pension Contribution Illness Protection Death in Service Benefit Hone – Live, interactive learning programs for managers, leaders, and teams **About Productboard**** Productboard is a customer-centric product management platform that helps organizations get the right products to market, faster. More than 5,400 companies, including Microsoft, Zoom, 1-800-Contacts, and UiPath, use More ❯

reusable architecture assets and design patterns. Mentor junior team members and support capability development within the practice. Required Skills & Experience Strong experience in data architecture, ideally in customer-centric domains such as CRM, CDP, or marketing analytics. Strong knowledge of cloud platforms (Azure, GCP), data warehousing, and ETL tools. Proficiency in SQL, Python, and data modelling More ❯

to delivering a world-class online shopping experience for our customers across web and mobile channels. You will lead a team responsible for developing secure, scalable, and customer-centric digital solutions that enhance satisfaction and contribute to business profitability. The Online Shopping team is responsible for the end-to-end customer experience across More ❯

facilitating business objectives. Consulting Experience : Prior consulting experience, showcasing the ability to diagnose issues, propose solutions, and guide clients (internal or external) through complex changes with a customer-centric approach. Problem-Solving Mindset : A strong, proactive, and analytical problem-solver who can identify challenges, propose innovative solutions, and drive their implementation, with a focus on getting More ❯

cloud solutions. Acting as Solution Architect, Delivery Lead, and Operational Head, you'll empower teams, foster a DevOps culture, and collaborate across the business to deliver seamless, customer-centric solutions. Key Responsibilities Lead design, deployment, and optimization of SAP CX platforms Oversee solution architecture, delivery, and operations Champion agile practices and cross-functional collaboration Drive innovation More ❯

cloud solutions. Acting as Solution Architect, Delivery Lead, and Operational Head, you’ll empower teams, foster a DevOps culture, and collaborate across the business to deliver seamless, customer-centric solutions. Key Responsibilities Lead design, deployment, and optimization of SAP CX platforms Oversee solution architecture, delivery, and operations Champion agile practices and cross-functional collaboration Drive innovation More ❯

cloud solutions. Acting as Solution Architect, Delivery Lead, and Operational Head, you’ll empower teams, foster a DevOps culture, and collaborate across the business to deliver seamless, customer-centric solutions. Key Responsibilities Lead design, deployment, and optimization of SAP CX platforms Oversee solution architecture, delivery, and operations Champion agile practices and cross-functional collaboration Drive innovation More ❯

cloud solutions. Acting as Solution Architect, Delivery Lead, and Operational Head, you’ll empower teams, foster a DevOps culture, and collaborate across the business to deliver seamless, customer-centric solutions. Key Responsibilities Lead design, deployment, and optimization of SAP CX platforms Oversee solution architecture, delivery, and operations Champion agile practices and cross-functional collaboration Drive innovation More ❯

facing mobile application—a key part of our evolving digital proposition. This is a unique opportunity to shape a product from the ground up, delivering a seamless, customer-centric experience that supports our members and aligns with our purpose-driven values. You’ll be at the heart of our product strategy, working cross-functionally with internal More ❯

to optimise user acquisition, engagement, retention, and monetisation across digital platforms. Build and maintain strong relationships with senior stakeholders, driving alignment across brands and departments. Champion a customer-centric approach, leveraging research and analytics to inform roadmap priorities and improve user experience. Foster a unified product culture, encouraging collaboration and knowledge-sharing across teams. Person Specification More ❯

to optimise user acquisition, engagement, retention, and monetisation across digital platforms. Build and maintain strong relationships with senior stakeholders, driving alignment across brands and departments. Champion a customer-centric approach, leveraging research and analytics to inform roadmap priorities and improve user experience. Foster a unified product culture, encouraging collaboration and knowledge-sharing across teams. Person Specification More ❯

secure, operable, and aligned with strategic business goals. You’ll collaborate closely with product owners, partners, and agile squads to embed best practices, define metrics, and deliver customer-centric service outcomes that make a measurable impact. This is your opportunity to lead with purpose , influence at a senior level, and shape the future of service delivery More ❯

secure, operable, and aligned with strategic business goals. You’ll collaborate closely with product owners, partners, and agile squads to embed best practices, define metrics, and deliver customer-centric service outcomes that make a measurable impact. This is your opportunity to lead with purpose , influence at a senior level, and shape the future of service delivery More ❯

technical escalation teams or thirdparty vendors, ensuring timely issue resolution and service continuity. Proactively identify and escalate risks, implementing mitigation strategies to minimize disruption and maintain a customer-centric approach. Data Analytics & Reporting (20%) Monitor, manage, and report on Service Level Agreements (SLAs), ensuring performance metrics are clearly communicated to clients. Create and maintain detailed service More ❯

to support and optimize analysis or investigative activities. This role is based in London or Oxford , with regular travel to Oxford, and will be part of our Customer-Centric Innovation Center of Expertise. You'll work closely with Technology, Data Science, and Data Analytics teams, as well as integrity and ethics experts, who are the main More ❯

users of the system to understand and prioritize requirements Develops and subsequently owns the short- and long-term roadmap for the product Aligns team efforts to deliver customer-centric solutions and segment-specific strategies. Uses data and metrics to guide product decisions and measure impact. Develops and executes go-to-market plans in collaboration with marketing More ❯

Community of Practice, sharing your experience, learning and ideas with other architects. Technical architecture in the NHSBSA Digital, Data and Technology team embraces the drive to be customer-centric and, following fundamental principles, have designed award-winning services that surpass the requirements of end-users. About us Here at the NHS Business Services Authority (NHSBSA), what More ❯

ideas, keen to lead the development of new features, work on bug fixes and support issues when they arise, continually improving how we build our software. A customer-centric approach will underpin everything that you do, providing support to the client base as needed and always keeping our clients at the forefront to deliver a best More ❯

ideas, keen to lead the development of new features, work on bug fixes and support issues when they arise, continually improving how we build our software. A customer-centric approach will underpin everything that you do, providing support to the client base as needed and always keeping our clients at the forefront to deliver a best More ❯

ideas, keen to lead the development of new features, work on bug fixes and support issues when they arise, continually improving how we build our software. A customer-centric approach will underpin everything that you do, providing support to the client base as needed and always keeping our clients at the forefront to deliver a best More ❯

processes look like across different methodologies (inc. waterfall and agile) and effective application of these Comfortable working with multiple stakeholders (with competing priorities) and have a strong customer centric approach. Excellent written and verbal communication skills Strong attention to detail Impact You'll Make: What's In It For you? At TransUnion you will be joining More ❯