21 of 21 Customer-Centricity Jobs in the North West

issues appropriately to ensure timely resolution. Regulated Industry Experience Background in utilities, telecommunications, or other compliance-driven sectors with high service standards. Customer-Centric Mindset Committed to delivering exceptional service, ensuring customer and service provider issues are resolved effectively and efficiently. As part ...

Senior Data Analyst or similar role Advanced SQL and strong analytical problem solving capability Proven experience working in high-transaction, customer-centric industries such as gambling, gaming, or retail. Experience analysing customer behaviour, retention, and lifecycle metrics Proven ability to structure analysis independently ...

Navision and EPOS hardware is highly desirable. Strong understanding of ITIL principles and service management best practice. Excellent communication skills and a customer-centric mindset. Ability to manage multiple priorities and remain calm under pressure. A proactive, solutions-focused approach and willingness to continuously learn. ...

Business Centre (MBC) Operations. This role focuses on leveraging data analysis, automation, and cross-functional collaboration to improve operational efficiency and create customer-centric solutions. A key immediate focus for this role will be leading the strategic migration and decommissioning of legacy Alteryx workflows ...

Business Centre (MBC) Operations. This role focuses on leveraging data analysis, automation, and cross-functional collaboration to improve operational efficiency and create customer-centric solutions. A key immediate focus for this role will be leading the strategic migration and decommissioning of legacy Alteryx workflows ...

Customer Analytics Manager £40,000-£50,000 Lancashire The Company A customer-centric UK retail brand with a strong digital and multi-channel presence is seeking a Customer Analytics Manager! This business is known for its people-first culture ...

everchanging industry. Influential Communicator: Able to build rapport quickly, present solutions persuasively, and influence decision-makers within small business accounts. Customer-Centric Mindset: Prioritises client needs and delivers excellent service to build long-term relationships and customer loyalty. Collaborative Learner: Works well with ...

cycles, ensuring plans are well-defined and capacity is optimised DevOps & Agile Leadership Promote and embed DevOps principles: Collaboration and shared ownership Customer-centric decision making Automation and efficiency Continuous learning from failure Performance-focused, generative culture Metrics-driven improvement Implement and continuously improve Agile practices ...

machine learning pipeline by using robust test-driven development (TDD) approaches to maximise performance and robustness, and improve company performance and our customer-centric offerings across Motor, Home and Commercial Lines businesses. The successful candidate will also enjoy opportunities for leading, coaching, and mentoring more junior ...

operate at scale; they’re investing heavily in data, analytics, and customer insight, and doubling down on personalisation and customer-centricity, with insight at the core. THE ROLE Reporting into the Director of Customer Insight, this is a senior individual ...

insight is central to driving commercial performance and improving customer experience. THE COMPANY They are a growing, customer-centric organisation operating across a large network of consumer-facing locations. With a strong focus on personalisation and service quality, they use data ...

+ bonus Chorley - Hybrid/Must be able to drive Evology is helping to re-invest parking across the UK with an customer-centric app which connects drivers and destinations. They are building the platform to remove friction from everyday journeys for over a million drivers ...

customer experience to ensure that issues are resolved efficiently. Promote the brand at all times by providing a customer centric experience. Liaise with and act as a central point of contact for customers and internal teams to achieve departmental KPIs and SLAs. Maintain ...

leveraging customer feedback to enhance our services. Your leadership will be pivotal in shaping a responsive, efficient, and customer-centric support environment. Responsibilities: Ensure our Service Desk delivers 24/7 support, keeps P1 incidents under control, and meets SLAs. Lead and support ...

/NPS) CRM data quality and Salesforce adoption Upsell and cross-sell performance Personal Attributes Highly organised with strong attention to detail Customer-centric and solution-oriented Proactive and results-driven Able to manage multiple accounts and priorities Strong collaborator and team player Hays Specialist Recruitment ...

Agile working will be necessary. Main Responsibilities Ensure that all the Service to your offices and customers are delivered in a customer centric manner that is also secure, efficient and cost-effective. The activities associated with this include: Help our customers with questions and allow them ...

manage multiple priorities Nice to Have Background in Statistics, Econometrics, Mathematics, or a related field Experience in product-led, e-commerce, or customer-centric environments This is an urgent role where Hiring Manager is looking to shortlist for an interview urgently. If you are interested then ...

gain the support and commitment from others Customer-focused. Builds strong customer relationships and delivers customer-centric solutions Planned and aligned. Plans and prioritises work to meet commitments aligned with organisational goals Are You Ready to Invest in Your Future ...

tool-migration project would be advantageous. This role is integral to the company's mission to enhance operational efficiency and deliver customer-centric solutions. By leveraging advanced tools and methodologies, you’ll contribute to the company’s vision of creating innovative and streamlined processes. Your expertise ...

youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where xkybehq you are encouraged to thrive. Where wi Before applying for this role, please read ...

Payments Director A growing and innovative regulated financial services organisation is seeking an experienced Payments Director to lead the strategic development, governance, operational performance, and future evolution of its payments function. This senior leadership role ...