/UI strategies to improve site performance and user retention. Ensure digital assets (website, booking systems, customer portals) are optimised for scalability and security. Customer-Centric Growth & Innovation Utilise user research, data analytics, and A/B testing to improve UX and drive engagement. Optimise customer journeys across digital touchpoints More ❯
Accrington, England, United Kingdom Hybrid / WFH Options
World Options Ltd
a hybrid role, requiring typically 3 days per week in the Accrington office. Regular visits to franchise sites located across the UK will be necessary. Fortidia Values CustomerCentricity • Accountability • Agility • Collaboration • Innovation Job Type: Full-time Pay: £40,000.00-£50,000.00 per year Additional pay: Bonus scheme Benefits: Company pension On-site parking Work from More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Recruitment Revolution
account management role from a SaaS business, ideally HR/ER/People/Recruitment Tech. + Excellent communication, presentation, negotiation, and influencing skills + Proactive and customer-centric approach to relationship management + Strong organisational skills with the ability to manage multiple priorities + Commercially aware with strong product and industry knowledge + Ability to More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Perch Group
Our annual mission is to empower hundreds of thousands of customers to positively engage with and resolve their outstanding debts. We do this through an empathetic and customer-centric approach that is at the heart of our success. 💰£50,000 + up to 20% of your annual salary, paid as a bonus. 📍This role is based More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
M-KOPA Kenya Limited
proven ability to deliver results while creating structure in fast-paced, ambiguous environments Our Mission We create financial inclusion for the traditionally excluded through a fair, flexible, customer-centric financing model. We strive to drive greater inclusion of women, youth, and low-income communities. Our Impact Our technology has created measurable change: Connected : 1.7 million first More ❯
Salford, Manchester, United Kingdom Hybrid / WFH Options
First Central Services
and SmartIVR, including proactive management of the team responsible for these activities You'll coach, mentor and facilitate the learning and development of fellow colleagues in the customercentricity mindset, and strategies, including supporting colleagues with their broader professional development You'll comply with the requirements, and act in accordance with, the Group Code of Conduct More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
First Central Services
and SmartIVR, including proactive management of the team responsible for these activities You'll coach, mentor and facilitate the learning and development of fellow colleagues in the customercentricity mindset, and strategies, including supporting colleagues with their broader professional development You'll comply with the requirements, and act in accordance with, the Group Code of Conduct More ❯
Manchester Area, United Kingdom Hybrid / WFH Options
IP-People
the UK. A leading provider of network and connectivity solutions is seeking an experienced Project Manager to join their growing team. Leading with an innovative approach and customer-centric mindset, this organisation is rapidly expanding - making it an exciting time to get involved and help shape mission-critical projects from initiation to handover. Location: Manchester or More ❯
Our annual mission is to empower hundreds of thousands of customers to positively engage with and resolve their outstanding debts. We do this through an empathetic and customer-centric approach that is at the heart of our success. 💰£25,000 + up to 20% of your annual salary, paid as a bonus. 📍These roles are based More ❯
Skelmersdale, Lancashire, England, United Kingdom Hybrid / WFH Options
Victorian Plumbing Ltd
Identify, document, and track quality issues while championing best practices in testing and development. Data-Driven Mindset: Analyse test results and use metrics to advocate for smart, customer-centric development. Responsibilities Develop and execute manual test cases for web applications, APIs, and backend services Create, deploy and monitor releases in CI/CD pipelines for all More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
N Brown Group
and experience of product management best practice & methodologies. Proven success of having managed a complex product that led to the delivery of significant value to your stakeholders Customercentric mentality, prioritising work that solves real customer problems Effective at stakeholder management the right people know the right level of information Understand user research More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
N Brown Group
and experience of product management best practice & methodologies. Proven success of having managed a complex product that led to the delivery of significant value to your stakeholders Customercentric mentality, prioritising work that solves real customer problems Effective at stakeholder management – the right people know the right level of information Understand user research More ❯
technical teams and executives. Analytical mindset with the ability to synthesise data into actionable insights and strategies. Experience leading QBRs and strategic planning sessions with customers. Attributes Customer-Centric Mindset: Passionate about delivering exceptional value and experiences. Relationship Builder: Empathetic, trustworthy, and skilled at fostering long-term partnerships. Problem Solver: Strategic thinker who can anticipate challenges More ❯
forging partnerships with developers, product managers, customer success, and sales. You adapt quickly, moving from deep technical discussions to strategic sales conversations. Additional Attributes Customer-centric mindset: You ensure customers are empowered, supported, and on track to succeed. Strategic thinker: You're comfortable identifying sales opportunities, driving product trials, and supporting technical sales More ❯
development of high-performance, scalable software solutions that drive exceptional user experiences and support business growth. This role sits within a forward-thinking technology team focused on customer-centric platforms, working with modern tools including React, Java, Golang, TypeScript, and AWS. Key Responsibilities: Collaborate with cross-functional teams to deliver innovative, customer-focused More ❯
ongoing training and certification. Key Attributes Solid grounding in accounting principles and practices. Strong analytical and troubleshooting skills. Excellent verbal and written communication abilities. A proactive and customer-centric approach to service delivery. Ability to work independently as well as collaboratively within a team environment. Preferred Skills Familiarity with accounting or ERP software systems. Basic technical More ❯
Birmingham, Leeds, Liverpool, London, United Kingdom Hybrid / WFH Options
UK Health Security Agency
third-party suppliers and outsourced service providers. Building, leading, and developing an inclusive, high-performing Technology Services team, ensuring that UKHSAs values and culture, together with CDOs customer-centric, agile ways of working, are embedded. Please find below additional areas of accountability that the post holder will be responsible for: Lead the provision of resilient secure More ❯
Focus of the role: We are looking for an experienced developer to join our forward-thinking and innovative team. You will be working as part of a customer-centric cross-functional product development team responsible for designing, building, and maintaining a market-leading Power BI custom visualisation (SaaS). This role will require a mix of More ❯
player who is willing to roll up the sleeves • Open and proactive communication in a multilingual environment • Ability to operate in open organization structure • Self-motivated and customer-centric • Knowledge of Six Sigma analytical and process improvement techniques • High school diploma or equivalent • Fluency in English, both verbally and written communication, including report writing skills. PREFERRED More ❯
Leyland, Lancashire, United Kingdom Hybrid / WFH Options
Newton Blue
Comfortable working within a scrum sprint based delivery methodology, daily scrums, transparent working practices require consistent contact during the working day. Equally organised and comfortable taking a customercentric agile approach where required. Very comfortable in Jira planning and workflow. Excellent problem-solving and communication skills. A demonstratable ability to follow instruction and build solutions that More ❯
Chorley, Lancashire, North West, United Kingdom Hybrid / WFH Options
Newton Blue
Comfortable working within a scrum sprint based delivery methodology, daily scrums, transparent working practices require consistent contact during the working day. Equally organised and comfortable taking a customercentric agile approach where required. Very comfortable in Jira planning and workflow. Excellent problem-solving and communication skills. A demonstratable ability to follow instruction and build solutions that More ❯
Bolton, Greater Manchester, United Kingdom Hybrid / WFH Options
Leasepath
customers. • Microsoft Power Platform Certifications (PL-100, PL-400) o Understanding the Power Platform (Power Apps, Power Automate, Power BI) is essential for customizing D365 and creating customer-centric solutions. o Being able to use these tools means that the manager can help the team create automation to help with customer success. • Microsoft More ❯
Bury, Greater Manchester, United Kingdom Hybrid / WFH Options
Leasepath
customers. • Microsoft Power Platform Certifications (PL-100, PL-400) o Understanding the Power Platform (Power Apps, Power Automate, Power BI) is essential for customizing D365 and creating customer-centric solutions. o Being able to use these tools means that the manager can help the team create automation to help with customer success. • Microsoft More ❯
Leigh, Greater Manchester, United Kingdom Hybrid / WFH Options
Leasepath
customers. • Microsoft Power Platform Certifications (PL-100, PL-400) o Understanding the Power Platform (Power Apps, Power Automate, Power BI) is essential for customizing D365 and creating customer-centric solutions. o Being able to use these tools means that the manager can help the team create automation to help with customer success. • Microsoft More ❯
Altrincham, Greater Manchester, United Kingdom Hybrid / WFH Options
Leasepath
customers. • Microsoft Power Platform Certifications (PL-100, PL-400) o Understanding the Power Platform (Power Apps, Power Automate, Power BI) is essential for customizing D365 and creating customer-centric solutions. o Being able to use these tools means that the manager can help the team create automation to help with customer success. • Microsoft More ❯