1 to 25 of 39 Customer-Centricity Jobs in the South West

liaising with internal teams to drive resolution Monitoring and reporting on service desk KPIs, customer satisfaction, SLA compliance, and overall support effectiveness Championing a customer-centric culture by promoting professionalism, empathy, and accountability within the support team Identifying process improvements, contribute to automation and monitoring strategies, and support the roll-out of service More ❯

of analytics work, prioritising as required to deliver effectively. - Collaborate with cross-functional teams to align customer insights with business objectives and to drive customer-centric strategies and decisions. - Set key customer metrics. Monitor and evaluate the performance of customer KPIs and proactively report back to the More ❯

end service delivery, including contractual outcomes, operational KPIs, project delivery, and continuous improvement initiatives. Through strong leadership, the role drives team performance and embeds a culture of customer-centricity, operational excellence, and innovation. What You'll be Doing: Develop and execute BT's service and delivery strategy for the South West Police forces, aligning with customer … and line managers supporting the service outcomes, fostering a culture of excellence, collaboration, and continuous improvement, while ensuring the development and alignment of team members to drive customer-centric outcomes. Innovate and develop new ways to achieve high levels of customer loyalty and satisfaction within the customer base, driving continuous More ❯

present service performance data to support continuous improvement. Effective Stakeholder Communication: skilled in managing expectations and communicating technical issues clearly to both technical and non-technical audiences. Customer-Centric Approach: excellent interpersonal skills, leading with a customer-first approach, commitment to delivering exceptional end-user support with a focus on empathy , responsiveness, and More ❯

as a Product/Senior Product Owner or similar role in product management. Strong understanding of Agile methodologies and product lifecycle management. Excellent communication and interpersonal skills. Customer centric focus Ability to work effectively with cross-functional teams and work independently. Strong analytical and problem-solving skills. Experience with user-centered design and research methodologies is More ❯

company. Proven track record of achieving results. Ability to demonstrate strong analytical research which has influenced a product line in terms measurable success metrics. Can demonstrate strong customer centricity through a deep commitment to understanding and address customer needs. Solid technical skills and comprehension of software development processes with the ability to translate More ❯

proven ability to deliver results while creating structure in fast-paced, ambiguous environments Our Mission We create financial inclusion for the traditionally excluded through a fair, flexible, customer-centric financing model. We strive to drive greater inclusion of women, youth, and low-income communities. Our Impact Our technology has created measurable change: Connected : 1.7 million first More ❯

and related technologies. Strong communication and interpersonal skills, with the ability to interface effectively with both technical and non-technical stakeholders. Excellent problem-solving abilities and a customer-centric approach. ABOUT BUSINESS UNIT IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise More ❯

future of our billing operations. What makes you a great fit: Excellent verbal and written communication skills Strong attention to detail and high level of accuracy Proactive, customer-centric attitude with a can-do mindset Logical problem-solver with a calm, composed approach Intermediate Excel skills and ability to interpret technical data Motivated team player who More ❯

future of our billing operations. What makes you a great fit: Excellent verbal and written communication skills Strong attention to detail and high level of accuracy Proactive, customer-centric attitude with a can-do mindset Logical problem-solver with a calm, composed approach Intermediate Excel skills and ability to interpret technical data Motivated team player who More ❯

remote, global environment Critical competencies: Experience in a technology focussed company. Proven track record of achieving results. Ability to demonstrate strong analytical thinking & research. Can demonstrate strong customer centricity through a deep commitment to understanding and addressing customer needs. Solid technical skills and comprehension of software development processes with the ability to translate More ❯

Bristol Hybrid - 3 days pw onsite £60,000 to £70,000 We currently have an exciting opportunity for a Data Product Owner to join a leading and customer centric financial services company. In this role, you’ll drive the evolution and implementation of data products, ensuring high-quality, accessible, and trusted data that fuels analytics, machine More ❯

shape decision-making. Ensure that strategic decisions are visible, understood, and supported across the business. Lead a cross-functional product team through discovery and delivery, championing a customer-centric and outcome-focused approach. Navigate and influence cross-functional relationships with teams operating in traditional delivery models, including transformation programmes, while maintaining agility within your product team. More ❯

and clear messaging. Support the smooth delivery of new products and services, ensuring they embed seamlessly into our operations and customer-facing channels. Champion customer-centricity across the organisation, celebrating successes and identifying opportunities to further develop our service. What you'll need to succeed Extensive experience in a leadership role focused on More ❯

and clear messaging. ? Support the smooth delivery of new products and services, ensuring they embed seamlessly into our operations and customer-facing channels. ? Champion customer-centricity across the organisation, celebrating successes and identifying opportunities to further develop our service. What you'll need to succeed Extensive experience in a leadership role focused on More ❯

Marketing successes to its clients. This collective strategy between Sales and Marketing teams turn interest into potential customers. ELEVATE's CONCEIRGE team are knowledgeable professionals that are customer-centric and sales-driven. We value teamwork, creativity, innovation, and flawless execution. We are thinkers, doers, storytellers, and problem solvers. Above all, we live by core timeless principles More ❯

sits at the heart of ambitious digital growth plans - so we need someone who can lead with clarity, energy, and vision. If you thrive in fast-paced, customer-centric environments and love empowering engineers to do their best work, this could be the perfect fit. What you'll be doing: Own the technical direction and delivery More ❯

sits at the heart of ambitious digital growth plans - so we need someone who can lead with clarity, energy, and vision. If you thrive in fast-paced, customer-centric environments and love empowering engineers to do their best work, this could be the perfect fit. What you'll be doing: Own the technical direction and delivery More ❯

sits at the heart of ambitious digital growth plans - so we need someone who can lead with clarity, energy, and vision. If you thrive in fast-paced, customer-centric environments and love empowering engineers to do their best work, this could be the perfect fit. What you'll be doing: Own the technical direction and delivery More ❯

analysis in enterprise KVM environments. Additional Skills: Accountability, Accountability, Active Learning (Inactive), Active Listening, Bias, Business Growth, Client Expectations Management, Coaching, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Centric Solutions, Customer Relationship Management (CRM), Design Thinking, Empathy, Follow-Through, Growth Mindset, Information Technology (IT) Infrastructure, Infrastructure as a Service (IaaS), Intellectual Curiosity (Inactive More ❯

Our strength lies in diversity, fostering a culture where every individual contributes to our collective strength. We champion open dialogue and empathy, ensuring a collaborative, inclusive workplace. Customer Centric -We seek to develop deep relationships with our customers to help them achieve their business outcomes. We exceed our customers' and partners' expectations by crafting products, services More ❯

sizes. Our expertise spans across managed IT services, cloud computing, cybersecurity, and more, ensuring our clients remain at the forefront of technology. We pride ourselves on our customer-centric approach, building strong and lasting relationships that drive success. Overview: We are seeking a dynamic and results-driven Business Development Manager to join our team at Verelogic More ❯

sizes. Our expertise spans across managed IT services, cloud computing, cybersecurity, and more, ensuring our clients remain at the forefront of technology. We pride ourselves on our customer-centric approach, building strong and lasting relationships that drive success. Overview: We are seeking a dynamic and results-driven Business Development Manager to join our team at Verelogic More ❯

sizes. Our expertise spans across managed IT services, cloud computing, cybersecurity, and more, ensuring our clients remain at the forefront of technology. We pride ourselves on our customer-centric approach, building strong and lasting relationships that drive success. Overview: We are seeking a dynamic and results-driven Business Development Manager to join our team at Verelogic More ❯

releases and interdependencies. Work closely with Agile(scrum) teams and change managers to define release schedules, align resources (internal and external) and manage dependencies Commitment to transparency, customer-centricity, system stability and performance to ensure stakeholders are kept informed throughout the release process. About us As a flexible working friendly organisation, we want to be sure More ❯