arise. You will build strong relationships with Kinetic customers at all levels with the aim of ensuring customer satisfaction. You will have a consultative, customer-centric approach to the identification and implementation of solutions that meet the customer's needs Key Responsibilities The successful person is an essential part of … ideally in a SaaS or EdTech environment. Strong understanding of helpdesk platforms (e.g., Salesforce, Jira). Proven ability to lead and motivate teams in a fast-paced, customer-centric environment. Excellent problem-solving, communication, and conflict-resolution skills. Data-driven mindset with experience using metrics to drive performance and decision making. Previous experience with AI is More ❯
to-end value efficiently and effectively to our customer. In this role, you will play a key part in optimising workflows, breaking down silos, and fostering a customer-centric approach to product, project and service delivery. If you're passionate about agile ways of working and making a real impact, we encourage you to apply. The … solutions and prioritising work to maximise value Knowledge and proficiency of SAFe Lean-Agile principles Familiarity with Agile tools including Jira and Confluence Strong business acumen and customer-centric approach Excellent communication, leadership, and stakeholder management skills If you're driven by innovation, thrive in agile environments, and are committed to delivering customerMore ❯
to-end value efficiently and effectively to our customer. In this role, you will play a key part in optimising workflows, breaking down silos, and fostering a customer-centric approach to product, project and service delivery. If you're passionate about agile ways of working and making a real impact, we encourage you to apply. The … solutions and prioritising work to maximise value Knowledge and proficiency of SAFe Lean-Agile principles Familiarity with Agile tools including Jira and Confluence Strong business acumen and customer-centric approach Excellent communication, leadership, and stakeholder management skills If you're driven by innovation, thrive in agile environments, and are committed to delivering customerMore ❯
such as AI and lead the integration of Revenue Operations (RevOps) principles. This role is pivotal in meeting ambitious revenue targets, expanding market presence, and delivering exceptional, customer-centric solutions. Key Responsibilities: Team Leadership & Development:Lead, inspire, and develop the sales, account management, and commercial teams, fostering a high-performance and digitally enabled culture. Commercial Strategy … and performance metrics to optimize the entire revenue lifecycle Process Improvement:Identify and implement improvements in sales, commercial, and operational processes to drive efficiency and effectiveness. Proactive, Customer-Centric Strategies:Develop and implement proactive, data-driven sales strategies, leveraging AI and analytics to anticipate client needs and deliver tailored solutions. MSP Sales Expertise - Serve as the More ❯
the company. You will collaborate closely with engineers, product managers, and business stakeholders to architect data solutions that are performant, reliable, and built with a long-term, customer-centric mindset. Architect High-Impact Data Systems Design and implement scalable, maintainable, and secure batch & streaming data pipelines and architectures that support enterprise-wide data needs Define standards … non-technical audiences Preferred Qualifications Experience designing data platforms that support analytics, machine learning, and operational workloads Familiarity with data governance, privacy, and compliance frameworks Background in customer-centric or product-driven environments (e.g., digital, eCommerce, SaaS) Experience with infrastructure-as-code and data platform observability (e.g., Terraform) What You Can Expect Interesting work - working in More ❯
West Bromwich, West Midlands, United Kingdom Hybrid / WFH Options
West Bromwich Building Society
person will also maintain and where possible improve the divisional business continuity plan (BCP) and business impact assessment (BIA) documentation. Ensuring the team are motivated, have a customercentric approach, that work is prioritised effectively, that the Board, ExCo and Operational MI packs are completed on time each month and will liaise with other business areas … deliver high performance. Leading teams through transformational change Positive, can-do attitude, adaptable, agile, and innovative. Self-aware of personal impact on individuals and in different scenarios. Customercentric person who holds genuine interest in customers and their needs, and demonstrates true empathy Calm, clear and confident communicator (written and verbal) at all levels Strong decision More ❯
lead and coach a team of technical experts who build software and customer experiences that continues to drive, shape and deliver our client's customer-centric, data driven and digital first strategy. The Role: Technical Lead for a squad, ensuring collaborative working with Product Owners and Developers to design and build customer … software development squad in an agile environment to deliver and achieve great things. Experience in design and development of distributed, scalable, and highly available systems with a customercentric approach. Any experience with CRM/enterprise applications within an ecommerce setting would be highly advantageous. An advocate of different agile methodologies: Scrum, Kanban, TDD, BDD, continuous More ❯
the company. You will collaborate closely with engineers, product managers, and business stakeholders to architect data solutions that are performant, reliable, and built with a long-term, customer-centric mindset. Architect High-Impact Data Systems Design and implement scalable, maintainable, and secure batch & streaming data pipelines and architectures that support enterprise-wide data needs Define standards … non-technical audiences Preferred Qualifications Experience designing data platforms that support analytics, machine learning, and operational workloads Familiarity with data governance, privacy, and compliance frameworks Background in customer-centric or product-driven environments (e.g., digital, eCommerce, SaaS) Experience with infrastructure-as-code and data platform observability (e.g., Terraform) What You Can Expect Interesting work - working in More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
Flooid
At Flooid we are looking for a Software Engineer with a Full Stack focus to join our team. As a Software Engineer at Flooid, you are involved in product development, delivering the next generation of retail systems software to our More ❯
Audenshaw, England, United Kingdom Hybrid / WFH Options
Brother International Europe Ltd
Europe (BIE) is the European Headquarters of the Brother Group. Working alongside 20 European offices, BIE manages Pan European operations and strategy, ensuring a genuinely unified and customer-centric approach is always adopted. BIE also provides sales offices with support in Product Marketing, Technical and Logistic Services, Environmental strategy and management, IT, Finance, and Administration. Being … Requirements: Strong commercial acumen and understanding of D2C (Direct-to-Consumer) sales processes Experience with e-commerce and content management systems, preferably Sitecore Proven ability to deliver customer-centric web applications Track record of designing and delivering high-quality services in structured, high-pressure environments using Agile methodologies Skilled in creating, maintaining, and prioritising product backlogs More ❯
Centric Communication, both verbal and written Sales Awareness Problem Solving Team Collaboration Presentation Skills Key Behaviours Confidence,Hard Working, Positive Attitude, Proactive,Adaptability,Customer-Centric Thinking,Attention to Detail,Ambitious,Resilient,Organised. This is an office based role, therefore you will need to be in commuting distance to Birmingham city centre. Benefits More ❯
s strengths to deliver commercially successful businesses that meet the financial needs of new audiences and respond to emerging opportunities. We aim to disrupt markets with a customer-centric approach by experimenting and validating new products, business models, and partnerships through a disciplined, discovery-driven process. Key Responsibilities Define and execute the engineering strategy to scale … our platform and product capabilities. Champion engineering excellence through continuous delivery, clean code, and robust governance. Collaborate cross-functionally with Product, Data, and Commercial teams to drive customer-centric innovation. Establish and uphold elite standards in security, reliability, and operational excellence. Skills and Experience Deep expertise in engineering high-scale, distributed systems. Proven experience architecting and More ❯
Reigate, Surrey, England, United Kingdom Hybrid / WFH Options
esure Group
will manage, lead and coach a team of technical experts who build software and customer experiences that continues to drive, shape and deliver our customer-centric, data driven and digital first strategy. What you'll do: Technical Lead for a squad, ensuring collaborative working with Product Owners, Developers, QA’s, Architects and the … with the team and champion/drive tech change wider than your squad. What we’d love you to bring: A deep love of technology with a customercentric approach! A passion for people development; You will consider yourself a people motivator who has led a software development squad in an agile environment to deliver and … and Docker (ideally with Kubernetes) as well as cloud platform experience, ideally AWS. Experience in design and development of distributed, scalable, and highly available systems with a customercentric approach. An advocate of different agile methodologies: Scrum, Kanban, TDD, BDD, continuous delivery. The Interview Process (subject to change): You’ll start with an introductory call with More ❯
responsible for defining and executing the overarching growth and digital marketing strategy. This role demands a strategic, but executional biased leader with a strong data-driven and customer-centric approach, capable of leading and optimising all digital marketing channels, fostering innovation within internal and external teams, and collaborating cross-functionally to enhance the entire customer … that enhance the entire customer journey. Partner with product and technology teams to optimise landing pages, funnels, and platforms for conversion and user experience. Customer-Centric Focus: Ensure the customer experience is central to all campaigns and touchpoints, maintaining high standards of brand integrity. About You Proven track record in More ❯
budget and resources. Optimising the delivery of great products that continuously build value for our customers. Obsession over customer outcomes (internal and external) - promoting customercentricity across the team & peers to ensure our work & deliverables are aligned to our customer needs. Excellent people and communication skills, including the ability to … Providing input into overall Product vision and Product roadmap. - Product Ownership - Takes ownership of product backlog. Accountability for prioritisation, refinement & management of team product backlog. Creation of customercentric user-stories at team level that direct the team to the right product outcome. Experience using collaboration platforms such as Atlassian Jira & Confluence. Experience working using agile More ❯
and business functions across the company. You'll collaborate with engineers, product managers, and business stakeholders to architect performant, reliable, and long-term data solutions that are customer-centric and business-aligned. What You'll Do: Design and build scalable, reliable, and high-performance data systems. Define and drive best practices for data modeling, ETL/… data platforms that support analytics , machine learning , and real-time operational workloads . Familiarity with data governance , privacy , and compliance frameworks (e.g., GDPR, HIPAA). Background in customer-centric or product-driven industries such as digital , eCommerce , or SaaS . Experience with infrastructure-as-code tools like Terraform and expertise in data observability and monitoring practices. More ❯
long term vision and planning, through roadmaps and prioritisation, to backlog, execution and delivery. You will be curious, proactive and passionate using a data-led approach to customer-centric roadmaps. You will gain deep insights into customer pain points and challenges, informing every step of your product evolution, translating this to the 'what … with leadership, coaching and career development opportunities alongside the day to day activities of product execution. Drive an understanding of vision, strategy, risk-management, commercial thinking and customer-centric behaviour in your team to ensure these are all considered in their own decision-making. Skills & experience Curious, proactive and passionate individual who works autonomously and thrives More ❯
will delight our customers around the world and drive our operational excellence. Responsibilities Define and execute a long-term, data-driven strategy aligned with business goals. Establish customer-centric KPIs and implement closed-loop mechanisms for monitoring and reporting. Partner with global technology leaders to build innovative software solutions that enhance customer experience … Expertise in managing complex data ecosystems, including data standardization and integration across sources. Proven ability to attract, develop, and retain top-tier product talent. Strong background in customer-centric digital strategy, ideally within B2B; sustainability or carbon accounting experience is a plus. Experience leading cross-functional, global teams across product, UX/design, content, marketing, and More ❯
it is not a permanent position. Key Accountabilities and Responsibilities CustomerCentricity Guardianship within and across all VCS CX Workstreams Ensure that a customer-centric strategy and principles are integrated into each VCS CX workstream, guiding teams towards prioritizing customer satisfaction and loyalty resulting in an increase to CLV … customers to measure customer satisfaction and loyalty Manage the monitoring of social media listening for customer sentiment Conduct regular reviews of customer-centric KPI data, identifying trends and areas for improvement, and sharing insights with relevant teams. Stakeholder Coordination Act as a central point of contact for all stakeholders involved More ❯
Wellingborough, Northamptonshire, United Kingdom Hybrid / WFH Options
Coba IT Consultants
a Senior MI/BI Developer to join their dynamic technology team. This is an exciting opportunity for a data-driven professional who thrives in a collaborative, customer-centric environment and is ready to lead on data integration and business intelligence initiatives. Coba IT is resourcing on behalf of a growing financial services organisation seeking a … Senior MI/BI Developer to join their dynamic technology team. This is an exciting opportunity for a data-driven professional who thrives in a collaborative, customer-centric environment and is ready to lead on data integration and business intelligence initiatives. The Role: You'll be responsible for designing, developing, and supporting data integration and BI More ❯
everything we do. Before we come to a solution, we ask: "How is this helping the customer?" An exciting opportunity has arisen for a customer-centric and ambitious, Senior Account Manager within our Enterprise team to join our EMEA Sales function.Our Senior Account Managers play an instrumental role in developing and managing customer … is required, along with a deep understanding of business practices in German-speaking countries (DACH), including cultural nuances, procurement dynamics, and enterprise decision-making frameworks. Consultative and customer-centric approach with demonstrated ability to build trust, establish rapport and uncover customer pain points Motivated to identify new customer opportunities in More ❯
Wimborne, Dorset, England, United Kingdom Hybrid / WFH Options
Ultimate Banking Ltd
record of shaping and delivering digital change not just systems, but culture, service and outcomes. A clear grasp of operational risk, regulatory requirements, and service standards in customer-centric settings. Relevant professional certifications (ITIL, PRINCE2, CISSP, CISM, ICA etc) are highly desirable What you'll bring: Proven leadership across IT and operations, ideally within a regulated … record of shaping and delivering digital change not just systems, but culture, service and outcomes. A clear grasp of operational risk, regulatory requirements, and service standards in customer-centric settings. Relevant professional certifications (ITIL, PRINCE2, CISSP, CISM, ICA etc) are highly desirable. This isn’t just about keeping the lights on. It’s about modernising and More ❯
Crawley, West Sussex, South East, United Kingdom Hybrid / WFH Options
M Group Energy
at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customercentric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks … improvements to systems Experience of LINUX and Microsoft Operating Systems Youll have the exposure to ITIL Methodologies The ability to explain complex technical issues in a simple, customercentric language Whats in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include. Matched More ❯
PLEASE NOTE: THIS IS A TELECOMS TECHNICAL ROLE, NOT AN IT SUPPORT ROLE Who are Global 4? We're not your average Telecom company. With an impressive 5-star Trustpilot rating and ISO 9001 and 27001 accreditations, we're at More ❯
EVENT ENGINEER £35k - £45k LOCATION: GLOUCESTER/ROAMING REPORT TO: Head of Operations WHO ARE WE? We pride ourselves in offering best in class Payment Solutions tailored to any business. We are confident that businesses can rely on FEP-PAY More ❯