51 to 75 of 281 Customer-Centricity Jobs in the UK excluding London

and alignment with sales opportunities Customer Support Management - lead a responsive and effective support function by monitoring KPIs, enhancing service offerings, and embedding a customer-centric, knowledge-sharing culture Operational Efficiency - enhance delivery effectiveness by streamlining systems, defining performance metrics, improving collaboration, and implementing business procedures that drive productivity and service chargeability People More ❯

global teams, fostering a culture of innovation, agility, and accountability managing resource planning, budgeting, and performance metrics (KPIs) partnering with Operations, Quality, and Regulatory teams to deliver customer-centric solutions promoting secure-by-design practices, modular architecture, and scalable system designs As the Director of Product Development, you will be required to operate at a strategic More ❯

machine learning methods in our machine learning pipeline by using robust test-driven development (TDD) approaches to maximise performance and robustness, and improve company performance and our customer-centric offerings across Motor, Home and Commercial Lines businesses. The successful candidate will also enjoy opportunities for leading, coaching, and mentoring more junior ML Engineers. Key Responsibilities: Report More ❯

machine learning methods in our machine learning pipeline by using robust test-driven development (TDD) approaches to maximise performance and robustness, and improve company performance and our customer-centric offerings across Motor, Home and Commercial Lines businesses. The successful candidate will also enjoy opportunities for leading, coaching, and mentoring more junior ML Engineers. Key Responsibilities: Report More ❯

and commercial excellence Provide mentorship and career development opportunities across the organization Product Development & Delivery Lead the end-to-end product lifecycle, from ideation to launch, ensuring customer-centric design and execution, in close collaboration with the market research, IT and sales teams Guide internal product development through innovative approaches to content creation, data visualization, and More ❯

and commercial excellence Provide mentorship and career development opportunities across the organization Product Development & Delivery Lead the end-to-end product lifecycle, from ideation to launch, ensuring customer-centric design and execution, in close collaboration with the market research, IT and sales teams Guide internal product development through innovative approaches to content creation, data visualization, and More ❯

and commercial excellence Provide mentorship and career development opportunities across the organization Product Development & Delivery Lead the end-to-end product lifecycle, from ideation to launch, ensuring customer-centric design and execution, in close collaboration with the market research, IT and sales teams Guide internal product development through innovative approaches to content creation, data visualization, and More ❯

design meets the intended user experience. Continuous Improvement: Drive ongoing enhancements to the customer journey by leveraging insights and data analysis. Key Skills Required: Customer Centricity: Champion customer outcomes and anticipate needs to deliver targeted, outcome-focused solutions. Problem Solving: Lead teams to implement effective solutions, planning from inception to More ❯

for? Someone with 2 years + experience in a similar role, good technical ability, a friendly and confident personality, a "can-do" attitude and a naturally inherent customer centric mind-set and approach. Ideally with prior application support experience within the commercial software development industry. Good MS/SQL Server script writing experience Proven analytical and More ❯

for? Someone with 2 years + experience in a similar role, good technical ability, a friendly and confident personality, a "can-do" attitude and a naturally inherent customer centric mind-set and approach. Ideally with prior application support experience within the commercial software development industry. Good MS/SQL Server script writing experience Proven analytical and More ❯

practices, Building a Community of Practice, Business Acumen, Coaching, Collaboration, Communication, Conflict Management, Creating a high performing team, Creating and measuring impact, Creative Direction, Creativity and Innovation, Customer centric thinking, Customer Journey Mapping, Customer Value Proposition, Delivers an effortless customer experience, Design Direction - Delivery, Design Direction - Design More ❯

strategy. Position the bank at the forefront of fintech innovation through AI, process automation, and best‐in‐class customer experiences. Stakeholder & Board Management Embed customer‐centricity in product and service design, using insights and feedback to drive improvements. Act as an ambassador to investors, regulators, customers, and other stakeholders. Lead and manage the More ❯

strategy. Position the bank at the forefront of fintech innovation through AI, process automation, and best‐in‐class customer experiences. Stakeholder & Board Management Embed customer‐centricity in product and service design, using insights and feedback to drive improvements. Act as an ambassador to investors, regulators, customers, and other stakeholders. Lead and manage the More ❯

strategy. Position the bank at the forefront of fintech innovation through AI, process automation, and best‐in‐class customer experiences. Stakeholder & Board Management Embed customer‐centricity in product and service design, using insights and feedback to drive improvements. Act as an ambassador to investors, regulators, customers, and other stakeholders. Lead and manage the More ❯

at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks More ❯

and Service Delivery teams, you’ll manage internal resources and customer stakeholders to ensure a smooth, efficient, and high-impact implementation experience. Key Responsibilities Customer-Centric Project Management: Lead end-to-end projects, ensuring a smooth transition from initial agreement to go-live. Develop detailed project plans, track milestones, and guide customers through More ❯

feedback to the customer. Analyse and report on any transport-related queries that have resulted in a cost to the business. Your profile Someone who has a customer-centric mindset and thrives on problem-solving, as well as: The ability to build relationships Excellent verbal and written communication skills The ability to prioritise a busy workload More ❯

of analysts. Skill set I am looking for: Strong SQL skills and proven experience working with large customer datasets Background in subscription, media, or customer-centric industries a plus Ability to balance technical depth with commercial storytelling Collaborative mindset — someone who thrives in cross-functional environments Salary: £60,000 – £75,000 + benefits More ❯

of analysts. Skill set I am looking for: Strong SQL skills and proven experience working with large customer datasets Background in subscription, media, or customer-centric industries a plus Ability to balance technical depth with commercial storytelling Collaborative mindset — someone who thrives in cross-functional environments Salary: £60,000 – £75,000 + benefits More ❯

technical background Scoping, planning, and delivering customer-focused projects including root cause analysis, reports, dashboards, rule mining and health checks. Demonstrate a professional and customer-centric persona when interacting directly with customers via phone, e-mail, and chat Collaborating with ThreatMetrix teams. Including Products, Engineering, Sales and other Professional Services colleagues around the More ❯

technical background Scoping, planning, and delivering customer-focused projects including root cause analysis, reports, dashboards, rule mining and health checks. Demonstrate a professional and customer-centric persona when interacting directly with customers via phone, e-mail, and chat Collaborating with ThreatMetrix teams. Including Products, Engineering, Sales and other Professional Services colleagues around the More ❯

technical background Scoping, planning, and delivering customer-focused projects including root cause analysis, reports, dashboards, rule mining and health checks. Demonstrate a professional and customer-centric persona when interacting directly with customers via phone, e-mail, and chat Collaborating with ThreatMetrix teams. Including Products, Engineering, Sales and other Professional Services colleagues around the More ❯

technical background Scoping, planning, and delivering customer-focused projects including root cause analysis, reports, dashboards, rule mining and health checks. Demonstrate a professional and customer-centric persona when interacting directly with customers via phone, e-mail, and chat Collaborating with ThreatMetrix teams. Including Products, Engineering, Sales and other Professional Services colleagues around the More ❯

technical background Scoping, planning, and delivering customer-focused projects including root cause analysis, reports, dashboards, rule mining and health checks. Demonstrate a professional and customer-centric persona when interacting directly with customers via phone, e-mail, and chat Collaborating with ThreatMetrix teams. Including Products, Engineering, Sales and other Professional Services colleagues around the More ❯

technical background Scoping, planning, and delivering customer-focused projects including root cause analysis, reports, dashboards, rule mining and health checks. Demonstrate a professional and customer-centric persona when interacting directly with customers via phone, e-mail, and chat Collaborating with ThreatMetrix teams. Including Products, Engineering, Sales and other Professional Services colleagues around the More ❯