application, including users, roles, configuration and reporting Advanced troubleshooting skills across business applications, integrations and data Working knowledge of SQL for queries and data checks Experience managing vendor support cases through to resolution Familiarity with ITIL-based incident, problem, and change management processes Experience training or mentoring colleagues on systems … needs. The post-holder must comply with all FPS policies and procedures, including data protection and confidentiality. Right to work and any role‐specific checks (e.g., DBS, references, professional membership) will be verified prior to start (role dependent). Fexco is an equal opportunities employer and is proud ...