IT Incident and Problem Manager
- Hiring Organisation
- Robert Half
- Location
- Newport, Gwent, Wales, United Kingdom
- Employment Type
- Full-Time
- Salary
- £60,000 - £62,500 per annum
Incident and Problem Manager (Information Technology) Overview Our client sits within the Utilities industry working in a highly regulated environment, and is seeking a proactive and experienced Incident and Problem Manager to join its IT Service Delivery function. This role is responsible for governing and executing incident … incident and problem management team, fostering a culture of accountability, collaboration, and operational excellence. Stakeholder Collaboration & Service Integration Work closely with Service Delivery Managers, IT teams, and partners to integrate insights from incidents and problems into broader service strategies and improvement plans. Excellent management upwards and downwards. Reporting, Communication ...