ITSupportEngineer Location: Glasgow Salary: £28,000 - £33,000 per annum (DOE) We're recruiting a Senior Helpdesk Analyst to provide onsite and remote technical support across multiple office locations across the central belt. This is a fantastic opportunity to join an industry leading Law Firm. This role offers the opportunity to work in a … systems running smoothly, ensuring excellent customer service, and helping users remain productive. Travel to other sites required: Edinburgh, Stirling and Newcastle The Role: Providing in-person and remote technical support, ensuring a positive user experience. Diagnosing and resolving hardware, software, and escalated technical issues. Installing, configuring, and maintaining desktop and networking equipment. Managing Active Directory, user accounts, and permissions. … Documenting incidents and resolutions clearly and accurately. Travelling regularly to offices across Newcastle, Glasgow, Edinburgh, and Stirling. Requirement: 3+ years' experience in a relevant ITsupport role Excellent customer service and communication skills. Strong troubleshooting and root cause analysis abilities. Hands-on experience with Windows environments and end-user support. Qualification in an IT-related discipline (degree More ❯
ITSupportEngineer Location: Edinburgh Salary: £28,000 - £33,000 per annum (DOE) We're recruiting a Senior Helpdesk Analyst to provide onsite and remote technical support across multiple office locations across the central belt. This is a fantastic opportunity to join an industry leading Law Firm. This role offers the opportunity to work in a … systems running smoothly, ensuring excellent customer service, and helping users remain productive. Travel to other sites required: Glasgow, Stirling and Newcastle The Role: Providing in-person and remote technical support, ensuring a positive user experience. Diagnosing and resolving hardware, software, and escalated technical issues. Installing, configuring, and maintaining desktop and networking equipment. Managing Active Directory, user accounts, and permissions. … Documenting incidents and resolutions clearly and accurately. Travelling regularly to offices across Newcastle, Glasgow, Edinburgh, and Stirling. Requirement: 3+ years' experience in a relevant ITsupport role Excellent customer service and communication skills. Strong troubleshooting and root cause analysis abilities. Hands-on experience with Windows environments and end-user support. Qualification in an IT-related discipline (degree More ❯
Employment Type: Permanent
Salary: £28000 - £33000/annum Excellent Benefits and Progression
ITSupportEngineer Location: Edinburgh Salary: £28,000 - £33,000 per annum (DOE) We're recruiting a Senior Helpdesk Analyst to provide onsite and remote technical support across multiple office locations across the central belt. This is a fantastic opportunity to join an industry leading Law Firm. This role offers the opportunity to work in a … systems running smoothly, ensuring excellent customer service, and helping users remain productive. Travel to other sites required: Glasgow, Stirling and Newcastle The Role: Providing in-person and remote technical support, ensuring a positive user experience. Diagnosing and resolving hardware, software, and escalated technical issues. Installing, configuring, and maintaining desktop and networking equipment. Managing Active Directory, user accounts, and permissions. … Documenting incidents and resolutions clearly and accurately. Travelling regularly to offices across Newcastle, Glasgow, Edinburgh, and Stirling. Requirement: 3+ years' experience in a relevant ITsupport role Excellent customer service and communication skills. Strong troubleshooting and root cause analysis abilities. Hands-on experience with Windows environments and end-user support. Qualification in an IT-related discipline (degree More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Nextech Group Limited
ITSupportEngineer Location: Newcastle Salary: £28,000 - £33,000 per annum (DOE) We're recruiting a Senior Helpdesk Analyst to provide onsite and remote technical support across multiple office locations across the central belt. This is a fantastic opportunity to join an industry leading Law Firm. This role offers the opportunity to work in a … systems running smoothly, ensuring excellent customer service, and helping users remain productive. Travel to other sites required: Edinburgh, Stirling and Glasgow The Role: Providing in-person and remote technical support, ensuring a positive user experience. Diagnosing and resolving hardware, software, and escalated technical issues. Installing, configuring, and maintaining desktop and networking equipment. Managing Active Directory, user accounts, and permissions. … Documenting incidents and resolutions clearly and accurately. Travelling regularly to offices across Newcastle, Glasgow, Edinburgh, and Stirling. Requirement: 3+ years' experience in a relevant ITsupport role Excellent customer service and communication skills. Strong troubleshooting and root cause analysis abilities. Hands-on experience with Windows environments and end-user support. Qualification in an IT-related discipline (degree More ❯
IT Desktop Engineer - 2nd Line - SC Cleared My aerospace & defence client is looking for a 2nd Line IT Desktop SupportEngineer to join their ITsupport team on a contract basis You MUST have valid current SC Security Clearance to be considered for this role. You will be providing 1st/2nd line … support to the End Client, providing desktop hardware and software support , windows 10 and 11, IMAC's, VDI, and some telephony support. Essential Experience MUST have valid SC security clearance Provide 1 st and 2nd Line support for Incidents and Catalog requests Desktop/Laptop/VDI - build, configuration, and deployment to end users PABX administration and … support Supporting Win11 issues, Hardware, Testing capability Assist with software installation/deployment Software and hardware troubleshooting Smartphone support (InTune) Local network cable patching Self-motivated team player with good technical and interpersonal skills. You will be able to multi-task and enjoy working under pressure with tight deliverables. MS Excel experience M365, Autopilot, Intune, ServiceNow (Desirable Skills More ❯
Worthing, West Sussex, South East, United Kingdom Hybrid / WFH Options
Nextech Group Limited
Role - ITSupportEngineer Salary - Up to GBP 28000 Location - Worthing Benefits - Great Pension, Holidays and career development Are you an IT Helpdesk professional ready to take the next step in your career? Join our dynamic team as an ITSupport Specialist and play a key role in our organisation's success. Key Responsibilities … Service Desk Expertise: Use your extensive experience with IT Service Desk tools to provide exceptional support to colleagues, both individually and in small groups. * Security Focus: Utilise your deep knowledge of IT/Cyber security practices to identify and address security threats and breaches effectively. * Collaborative Resolution: Partner with 3rd party suppliers to resolve issues efficiently and … ensure seamless operations. * Resource Planning: Apply your proven experience in IT resource planning to optimise our IT infrastructure. * Risk Management: Identify, assess, control, and mitigate operational risks with a strategic approach. Technical Skills: * Proficient in managing Microsoft Active Directory, Share Point, Exchange Server, and Office 365 (including Microsoft Teams). * Experienced in MS Windows 10 desktop and application More ❯
IT Technical SupportEngineer - SC Cleared Location: Pewsey, Gloucster and Corsham Rate: £140 - £180 Per Day Contract Length : 6-months with extensions Summary: We're looking for a proactive and detail-oriented IT Technical SupportEngineer to join a dynamic team supporting a regional IT service hub. This role is ideal for someone … who thrives in a fast-paced environment, enjoys hands-on technical work, and takes pride in maintaining high service standards. Key Responsibilities: Manage and update support tickets for your assigned hub and surrounding locations, ensuring timely resolution and communication. Oversee local stock and asset management, including scanning equipment in and out of the hub in line with operational procedures. … Coordinate and process hardware disposals in accordance with agreed protocols. Perform triage and basic hardware repairs on in-warranty devices, including liaising with vendors for parts and returns. Replenish IT lockers and ensure availability of essential equipment for end users. Identify and escalate service issues or opportunities for improvement to the Team Leader. Adhere to all site-specific regulations More ❯
Brighouse, West Yorkshire, England, United Kingdom
Lorien
Lorien are currently working with a manufacturing business based in Brighouse, who have created a new role as the business are expanding their IT remit and looking for an self sufficient, enthusiastic and knowledgeable ITSupportEngineer with experience across 1st & 2nd line support with the autonomy to move into some 3rd line support with training and development within the role. Responsibilities : Provide 1st and 2nd line Desktop Support, take ownership of problems and provide escalation Operate the IT Helpdesk system to ensure all calls are logged, assigned correctly and closed in a timely manner. Diagnose and resolve technical hardware, network and software issues. Assist the IT Manager in technical … projects, including documentation and planning Create new users, manage security permission requests and starters/leavers procedures. Manage IT Purchasing, submit requisitions, create purchase orders, liaise with suppliers to order new equipment Log and maintain Server health and additional preventative maintenance measures Ensure backups have performed correctly and escalate any failures to the IT Manager Manage office supplies More ❯
Sands, Buckinghamshire, United Kingdom Hybrid / WFH Options
First Logistics Limited
commissioning. Their in-house experts then deliver every stage, ensuring quality, innovation and seamless integration. Due to a period of growth, the business are now looking for a new IT & Software professional to join their ranks.You will combine ITsupport skills with software development expertise. This is a varied, hands-on role working across internal systems, customer … facing apps and business-critical integrations. You’ll be involved in: General ITSupport Setting up Windows PCs/laptops and installing software, Providing basic software training to staff Liaising with external ITsupport, Assisting with server upgrades and maintenance Software Development & Systems Enhancing and maintaining their EMS platform (functionality, reports, integrations), Managing communication between EMS … development and improvements forward, Flexibility with APIs, OS updates and evolving business needs Excellent communication and teamwork skills, Willingness to learn and adapt to new technologies Your Background: Solid ITsupport experience within Windows environments, Proven experience in software development and system integrations Familiarity with SDLC from design through to deployment and maintenance, Experience managing app lifecycle (including More ❯
Employment Type: Permanent
Salary: £28000 - £38000/annum Private Healthcare, Hybrid working
Employer description: Birak IT is here to help start ups and small businesses in Hampshire. We’re not focused on global domination. We are focused on bringing the best IT systems at small business budgets and we have IT systems that are reliable. Responsibilities: Be involved in the day to day running and management of the IT helpdesk Provision and maintain managed services Create and resolve ITsupport tickets for customers Resolve 2nd and 3rd line ITsupport requests Resolve 2nd and 3rd line server related issues Maintain a high level of customer satisfaction Perform maintenance tasks for servers and workstations remotely Manage projects relating to experience Provide ITsupportMore ❯
Premier Park 33 Road One, Winsford Industrial Estate, Winsford, Cheshire, England
ADVANCED MEDICAL SOLUTIONS LIMITED
An opportunity has become available for an ITSupportEngineer Apprentice to join the growing IT Department. The role will cover a broad area of tasks and duties but will primarily focus on helpdesk support. You will be working closely with first- and second-line engineers. Role Provide 1st line internal helpdesk support to all … users across all sites Respond to ITsupport queries in person, over the phone, email and helpdesk application Respond to enquiries from users and help resolve any hardware/software requests Carry out daily systems checks Pre-build PC's and maintain the standard build image, suggesting improvement where required Work to Company and departmental SLA’s and … KPI’s Monitor system alerts and either resolve, close or escalate Check daily backups across all sites, escalate any issues Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship More ❯
Bangor, County Down, Northern Ireland, United Kingdom
Digital Waffle
Job Title: ITSupport EngineerLocation: Bangor, Co. DownSalary: £30,000 - £38,000 per year (depending on experience) + Overtime OpportunitiesJob Type: Full-time, Permanent The Role We are looking for a motivated and talented ITSupportEngineer to join a close-knit team in Bangor. If you're passionate about technology, love solving problems, and … and build direct relationships with clients. Your day-to-day will involve: - Being the first point of contact for clients, providing friendly and effective technical solutions. Managing and resolving support tickets from start to finish in a PSA system. Handling IT projects, from system migrations to new hardware rollouts. Proactively monitoring client systems to prevent issues. Visiting client … sites to provide on-the-ground support (mileage reimbursed). Staying up-to-date with new technologies and helping clients navigate IT changes. Essential Skills: Experience in Microsoft Stack: Windows & Office, Windows Server (Active Directory, Group Policy, Hyper-V). Microsoft 365: Administration of Exchange, SharePoint, OneDrive, Teams, and Entra ID. Networking: TCP/IP, DHCP, DNS, VLANs More ❯
Venn Group are working with an entertainment company to hire an ITSupportEngineer on a permanent basis, to provide expert-level technical support, resolve complex issues, and lead the delivery of IT projects. This role is critical in ensuring seamless system integration, continuous service improvement, and optimal performance across the organisation. Employment type: Permanent … incidents Perform proactive tasks such as firmware upgrades, process development, project delivery, and recurring infrastructure checks. Collaborate with team members to drive continuous service improvement and innovation Provide technical support for theatre operations, including corporate devices, network, Wi-Fi, and payment systems Conduct regular maintenance and updates on laptops and desktops to ensure performance and security Assist office and … theatre staff with IT-related queries and troubleshooting Log and manage incidents using a ticketing system, ensuring timely resolution and clear communication Work closely with IT partners and internal departments to implement and enhance technologies Maintain accurate documentation of IT assets, configurations, and procedures. Qualifications and experience: 5+ years of experience in a technical helpdesk or ITMore ❯
Welwyn Garden City, Hertfordshire, England, United Kingdom
TECHVAULT TALENT LTD
About the Role We are seeking an experienced ITSupportEngineer with current security clearance to join our team. In this role, you’ll provide technical support across a secure environment, ensuring systems, applications, and networks run efficiently and securely. You’ll be responsible for diagnosing and resolving issues, supporting end users, maintaining hardware/software … and working within strict security protocols. Key Responsibilities Provide 1st and 2nd line support for hardware, software, and network issues. Install, configure, and maintain secure IT systems. Troubleshoot incidents, escalating where necessary to senior engineers or specialist teams. Ensure compliance with security standards and operational procedures. Maintain accurate documentation of incidents, fixes, and system changes. Support system … upgrades, patching, and deployments. Requirements Active Security Clearance (must be valid at application stage). Proven experience in an ITsupport role (1st/2nd line). Strong knowledge of Windows operating systems and Microsoft Office suite. Familiarity with networking principles (TCP/IP, DNS, DHCP, VPN). Experience with Active Directory, user administration, and group policies. Excellent More ❯
Winsford Industrial Estate, Winsford, Cheshire, England, United Kingdom
QA
Solutions are a leading developer and manufacturer of tissue-healing and wound-care technologies, serving global surgical and wound-care markets. Overview: An opportunity has become available for an ITSupportEngineer Apprentice to join the growing IT Department. The role will cover a broad area of tasks and duties but will primarily focus on helpdesk … support. You will be working closely with first- and second-line engineers. This is a training role, contributing to delivery of quality communication, technical support and implementation services to our customers. We focus on supporting our customers in making the best use of technology in their business, in particular (but not limited to) Microsoft products and services. Responsibilities: Provide … 1st line internal helpdesk support to all users across all sites Respond to ITsupport queries in person, over the phone, email and helpdesk application Respond to enquiries from users and help resolve any hardware/software requests Carry out daily systems checks Pre-build PC's and maintain the standard build image, suggesting improvement where required More ❯
Senior ITSupport Specialist Technical Support Needham Market 3-5 years experience Join our technical support team and help deliver exceptional IT services to our clients. You'll be responsible for troubleshooting complex technical issues, managing client relationships, and ensuring optimal system performance. To be considered for this role, you must have recent experience working … within an MSP Key Requirements 3+ years experience in ITsupport or similar role Strong knowledge of Windows and Mac environments Experience with networking and security protocols Recent experience working in an MSP Why You'll Love It Competitive salary £35,000 - £45,000 25 days holiday + bank holidays Professional development opportunities More ❯
Louth, Lincolnshire, United Kingdom Hybrid / WFH Options
Andy File Associates Ltd
vacancy. Overview: For the first 6 months, you’ll be embedded on-site at a large school. Our client is embarking on an ambitious digital transformation journey, transitioning all IT services to a cloud-first environment powered by Microsoft technologies including Azure, Intune, SharePoint, and the broader Modern Workplace suite. You will work closely with our Technical Consultants by … leading the implementation of this strategic IT roadmap. As the IT Strategy and SupportEngineer you will not only take ownership of their IT systems but also become a trusted guide for staff during this period of change. A history of unsuccessful IT projects has made confidence-building, user support, and strong interpersonal … skills essential for success in this role. After this 6 month period, you’ll transition into a remote role within our MSP team, either as a Service Desk Engineer or Project Engineer, depending on your strengths and interests. Please note: You will need to successfully pass a DBS check to undertake this role Key Responsibilities: Systems & Network Management More ❯
ITSupportEngineer Location: Edinburgh Salary: £28,000 - £33,000 per annum (DOE) We're recruiting a Senior Helpdesk Analyst to provide onsite and remote technical support across multiple office locations across the central belt. This is a fantastic opportunity to join an industry leading Law Firm click apply for full job details More ❯
Gloucester, Gloucestershire, South West, United Kingdom
Alocasia Careers Ltd T/A Intake Talent
Job Title: ITSupport & Service Coordinator Location: Gloucestershire - Office-based Salary: £26,000 £28,000 (depending on experience) Are you a confident, technically capable, and customer-focused individual looking to take the next step in your IT career? Our client is seeking an ITSupport & Service Coordinator to play a key role in delivering excellent … service to their customers. This is an onsite role, combining hands-on first-line technical support with service desk coordination. Youll be the first point of contact for users, ensuring issues are resolved quickly and efficiently, while also keeping workloads organised so engineers can deliver outstanding service. Key Responsibilities: Act as the first point of contact for support … issues (Microsoft 365, password resets, connectivity) Triage and escalate more complex issues to engineers with clear documentation Monitor and manage the ticket queue, ensuring timely updates and resolutions Organise engineer workloads to maintain SLAs and minimise bottlenecks Build client confidence through professional and reassuring communication Collaborate with accounts and sales teams to support smooth service delivery Identify recurring More ❯
Chelmsford, Essex, England, United Kingdom Hybrid / WFH Options
Eurobase People
Hybrid | Commutable to Chelmsford and London We are looking for a proactive IT & Cloud SupportEngineer with 2-3 years experience, ideally gained in a small to mid-sized company. This is a hands on role covering both technical support and physical IT tasks, so you’ll need to be comfortable moving equipment, setting up … desks, and jumping in wherever needed. About the Role: You’ll provide 2nd line support, maintain and optimise our hybrid IT environment, and work with Microsoft 365, Azure, Windows Server, and virtualisation technologies. This role offers the chance to get involved in a wide range of projects, learn from senior team members, and develop your skills across cloud … and infrastructure. Key Responsibilities: Provide 2nd line support for Microsoft 365, Intune, Azure, Windows Server, and Hyper-V Install, configure, and optimise Windows Server and Microsoft 365 environments Support Azure IaaS deployments and system maintenance Troubleshoot escalated technical issues and work cross-functionally to resolve them Assist with equipment moves, desk setups, and hardware installations Contribute to infrastructure More ❯
Town Centre, Northampton, Northamptonshire, England, United Kingdom
IT Search & Select
Are you a recent IT graduate or college leaver looking to launch your career in tech? Our Northampton-based Managed Service Provider (MSP) is seeking a motivated Junior ITSupportEngineer to join our dynamic support team. The Role You’ll provide 1st and 2nd line support across a varied client base, working in … and permissions in Azure AD and Office 365 • Escalating complex problems to senior engineers • Documenting fixes and contributing to internal knowledge sharing What You’ll Bring • A qualification in IT or a related field (college or university) • Basic understanding of Windows, Office 365, and networking fundamentals • Strong communication skills and a proactive, customer-focused attitude • Eagerness to learn and … grow in a fast-paced environment What’s in It for You? • Clear progression routes into senior engineering, cloud, or cybersecurity roles • Exposure to a wide range of technologies and industries • Supportive team culture with ongoing training and certifications • Competitive salary and benefits package This role is ideal for someone starting out in IT — whether you’ve just More ❯
Are you experienced in providing IT Technical Support? My client is looking to hire an ambitious IT expert for their in house ITSupport position. Your job will be to provide technical support to maintain the organisation's computer systems, both hardware and software and other peripheral equipment to ensure optimal performance so that … Create and write management reports using SQL, VBscript, PLSQL or other such products About You: Excellent customer service skills Strong troubleshooting and critical thinking skills Previous working experience in ITsupport for 2 year(s) Working knowledge of Windows 10, Mac OS, Microsoft Office Working knowledge of Veeam. VM Ware and Horizon preferred. PLSQL, SQL, VBscript preferred You More ❯
Leigh, ENG, GB, Greater Manchester, United Kingdom
Kingdom People
Are you experienced in providing IT Technical Support? My client is looking to hire an ambitious IT expert for their in house ITSupport position. Your job will be to provide technical support to maintain the organisation's computer systems, both hardware and software and other peripheral equipment to ensure optimal performance so that … Create and write management reports using SQL, VBscript, PLSQL or other such products About You: Excellent customer service skills Strong troubleshooting and critical thinking skills Previous working experience in ITsupport for 2 year(s) Working knowledge of Windows 10, Mac OS, Microsoft Office Working knowledge of Veeam. VM Ware and Horizon preferred. PLSQL, SQL, VBscript preferred You More ❯
Hull, North Humberside, North East, United Kingdom
RP SEARCH LTD
This is a great opportunity to join a growing ITsupport business, involved right at the heart providing customer support at 1st line with the flexibility to take ownership of any situation with a real chance of progression with the business. The right candidate will possess :- Excellent communication skills Self-motivated and enthusiastic Previous experience in an … ITsupport capacity Problem solving and attention to detail Experience Providing remote support to end users Troubleshooting with respect to Windows, Mac and Microsoft Office applications along with peripherals Supporting and configuring server solutions including Windows, Exchange and virtualisation e.g. VM Ware Active Directory, DNS, DHCP and Group Policy Back up solutions and principles Preventative maintenance on More ❯
Blakeney, Gloucestershire, South West, United Kingdom
JOSKOS SOLUTIONS LIMITED
Are you a driven, ambitious and professional ITSupportEngineer that is looking for growth, rewards to match and to join a company that makes a big difference to the lives of learners? Joskos Solutions is the ICT partner that schools can trust, delivering outstanding service and support whilst keeping education at the heart of what … we do. Our vision is to become the UKs most trusted provider of ICT support and Infrastructure Services to schools and other educational organisations - a provider of outstanding service at every level, delivering award-winning service that are used as a benchmark for the education ICT sector. We want to be the ICT partner that schools can trust and … turn to for everything ICT-related, always combining service and relationship longevity into the solutions and service that we take pride in delivering. Key Job Responsibilities Providing Senior Technical Support to education sector customers Ensuring continuity, efficiency and enhancing ICT networks Management and maintenance of client network environments Build key relationships with key technical contacts at client sites and More ❯