Role: 2nd Line SupportEngineer Salary: £40,000 DoE Location: Liverpool Requirements: Driving Licence & MSP Experience A fantastic opportunity has arisen for an experienced 2nd Line SupportEngineer to join a fast-growing, Liverpool-based Managed Service Provider. This role is ideal for a technically strong, service-driven individual who thrives in a fast-paced environment … and use of cutting-edge technologies, the business has built a strong reputation for delivering high-quality, reliable solutions. The successful candidate will bring solid experience in 2nd line support within an MSP environment and possess strong skills across Microsoft 365, networking, and server technologies. This is an office-based position with some travel to client sites. The company … are hoping that the successful candidate will become the Support Team Lead. Key Responsibilities: This is a varied role, acting as a point of escalation and support for the junior team. There is also an opportunity for project work here too. Act as an escalation point for 1st line engineers. Provide advanced technical support to clients. Assist More ❯
GROSVENOR HOUSE, 2 GROSVENOR SQUARE, SOUTHAMPTON, England
ZAPPIE COMMUNICATIONS LTD
Zappie Communications are looking for a motivated and curious individual to join the team as a Telecoms Engineer Apprentice. This is an exciting opportunity to kick-start your career in a fast-paced, ever-evolving industry. You’ll work alongside experienced engineers to learn how to install, maintain, and repair telecoms systems. Role The Field Engineer will be … accurate records and reports of completed work Supporting senior engineers and learning from their expertise Attending off-the-job training sessions with our apprenticeship training provider Training Level 3 ITSupport Technician Apprenticeship Standard You will complete a 22-month apprenticeship which includes 25 days at the PETA training centre in Cosham You will be supported every … your PETA Learning & Development Coach After the successful completion of the apprenticeship, there will be an opportunity for the apprentice to stay in a permanent position as a field engineer Apprenticeship Standard Information communications technician (level 3) Training Provider PETA LIMITED Working Week Monday - Friday, 08:00 - 17:00 (45 mins paid lunch break). Expected Duration 1 Year More ❯
Lichfield, Staffordshire, United Kingdom Hybrid / WFH Options
Central England Coop
What will you be doing? Joining us as an IT Operations SupportEngineer , you'll be working closely with colleagues and other internal teams, covering incident and request processes. You'll oversee the full deployment of releases and patches into the live environment, ensuring it is up to date. You'll help protect the BAU environment … into the incident lead role during major outages or disruptions, forming part of the resolution team as needed. The role covers core hours as well as out-of-hours support on a rota basis for Priority 1 incidents from 7am to 10pm, seven days a week. How will I know if I am right for this role? Ideally, you … audience and simplify complex jargon when needed. Please note, the role may require covering unsociable hours for project delivery, so flexibility in working hours is important. What is in it for me? Alongside a competitive salary, benefits include: Up to 20% discount on products Exclusive retail discounts, savings on days out, and holiday discounts Option to buy additional holiday More ❯
Market Harborough, Leicestershire, United Kingdom Hybrid / WFH Options
Central England Coop
What will you be doing? Joining us as an IT Operations SupportEngineer , you'll be working closely with colleagues and other internal teams, covering incident and request processes. You'll oversee the full deployment of releases and patches into the live environment, ensuring it is up to date. You'll help protect the BAU environment … into the incident lead role during major outages or disruptions, forming part of the resolution team as needed. The role covers core hours as well as out-of-hours support on a rota basis for Priority 1 incidents from 7am to 10pm, seven days a week. How will I know if I am right for this role? Ideally, you … audience and simplify complex jargon when needed. Please note, the role may require covering unsociable hours for project delivery, so flexibility in working hours is important. What is in it for me? Alongside a competitive salary, benefits include: Up to 20% discount on products Exclusive retail discounts, savings on days out, and holiday discounts Option to buy additional holiday More ❯
The role is to support and maintain Networked hardware including servers and computers and assist in managing of college owned mobile devices. This includes operating, maintaining, distributing, installing, configuring, repairing, and upgrading various computer and electronic products while ensuring their optimal performance. Role To assist the IT Team as needed, contributing to the efficient and effective operation of … the area Assist in the support of desktop computers running operating systems including Windows, IOS & Chrome Assist in support of college owned mobile devices, including laptops, tablets & mobile phones Maintain up-to-date knowledge of computer equipment and assist with its installation To become proficient in the application and use of a wide range of IT systems … and processes Receive and respond to incoming support calls and/or e-mails regarding computer & mobile device technical problems Manage daily tasks to ensure service levels are achieved and proactive maintenance and change implementation objectives are met Perform onsite analysis, diagnosis, and resolution of computer hardware problems and recommend and implement corrective solutions, including offsite repair as needed More ❯
Stretford, Manchester, Lancashire, England, United Kingdom
Horizon Recruitment Solutions
First Line Support Specialist Full Time - Permanent Trafford 30,000K My established client is seeking a First Line Support Specialist (FLSS) to join their growing team at their Trafford office. For this FLSS role, we are looking for people who are... Self-Motivated Dynamic Customer Focused Keen to develop their careers in the IT and Communication sectors. … Ideally, you’ll have previous experience of working in a similar role. My client will offer comprehensive training support through qualifications and further training as you develop your career. As long as you have a desire to achieve, a strong work ethic and a passion for technology, then they will support you to fulfil your ambitions! Initially, you More ❯
Overview nscglobal (Cisco Gold Partner) provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. nscglobal is an independent, rapidly growing, private company that for more than a decade has delivered tailored solutions to 50 of the world's leading multinational enterprises, outsourcers and service providers. nscglobal offers a unique business model … as necessary and taking action to resolve exceptions. Candidate must be able to demonstrate the following experience: Has more than 48 month's experience in a Level 3 Deskside Support or similar role or Has gained experience (typically four year's full time or equivalent) as a competent user of computer systems and has demonstrated an aptitude for ICT … local area networks etc.) Proficient with desktop Operating Systems with a working knowledge of common desktop applications (e.g. Microsoft Office, Oracle etc.) The application of automated systems to the support of specific business functions or processes. The management of the interaction between two or more networking systems, computers or other "intelligent" devices. Familiar with Corporate, Industry and Professional Standards More ❯
remote location as well as providing assistance concerning the use of computer hardware and software, printer installations, word processing, electronic mail, and operating systems. Responsibilities: Provide on-site technical support to system users by troubleshooting issues and working directly with vendors to resolve major hardware and software problems. Maintain systems, install new equipment, and make modifications to client infrastructure … Assist system users by confidently troubleshooting Tier 1-Tier 3 issues, including: Active Directory, MS Exchange, O365, MDM, SharePoint, Azure and DNS. Evaluate client’s operational efficiency of different IT systems and recommend improvements. Manage ticket queue by manually documenting, tracking, and monitoring problems while ensuring all tickets are responded to and closed in a timely manner. Interact with … expectations to ensure overall client. Leverage critical thinking skills to evaluate all possible solutions and use appropriate judgment to apply most effective resolution methodology. Qualifications: +4 years of related IT experience in an enterprise or server based environment. Must have 3+ years of recent systems maintenance and end user technical support experience. Excellent desktop and server troubleshooting skills. More ❯
colleagues are encouraged to share and help each other. Your colleagues will all be self-starters and motivated from a professional development perspective, and in turn your manager will support and give a structured career path for you to follow should you need it. Outside of all the work stuff, there is a fun space where you are encouraged … filled with nights out, team holidays, pizza and offices with a chill zone with games consoles and pool. The job: This role is for someone to come in and support their existing clients across Scotland. The role will be office based and we would love to speak to candidates from a helpdesk/service desk space with the ability … to support up to the first line. Candidates already in a Managed Services role are perfect, but a candidate who has a background supporting an internal user base with a desire to work in the Managed Services space would also work. The role involves: Office 365 support and administration MDM - InTune Microsoft Server Microsoft Azure AD Basic Networking More ❯
Edinburgh, York Place, City of Edinburgh, United Kingdom
Morris Sinclair Recruitment
colleagues are encouraged to share and help each other. Your colleagues will all be self-starters and motivated from a professional development perspective, and in turn your manager will support and give a structured career path for you to follow should you need it. Outside of all the work stuff, there is a fun space where you are encouraged … filled with nights out, team holidays, pizza and offices with a chill zone with games consoles and pool. The job: This role is for someone to come in and support their existing clients across Scotland. The role will be office based and we would love to speak to candidates from a helpdesk/service desk space with the ability … to support up to the first line. Candidates already in a Managed Services role are perfect, but a candidate who has a background supporting an internal user base with a desire to work in the Managed Services space would also work. The role involves: Office 365 support and administration MDM - InTune Microsoft Server Microsoft Azure AD Basic Networking More ❯
Employment Type: Permanent
Salary: £25000 - £30000/annum Up to £30k + Extensive Benefits