SR2 | Socially Responsible Recruitment | Certified B Corporation
2nd Line ITSupport Engineer Greater Manchester Hybrid £30k - £35k SR2 are helping to recruit an experience 2nd Line Engineer for one of our Manchester based clients. The client is an established and award-winning managed service provider and are looking to grow their team. If you're passionate about technology, enjoy solving problems, and want to work … in a supportive, hands-on environment, then this could be the role for you. Role: Provide 2nd line support across hardware, software, and network issues Troubleshoot, resolve, and escalate technical problems as needed Support system rollouts, upgrades, and improvement projects Maintain accurate documentation of incidents and resolutions Requirements: Proven experience in a 2nd line ITsupportMore ❯
SR2 | Socially Responsible Recruitment | Certified B Corporation™
2nd Line ITSupport Engineer Greater Manchester | Hybrid | £30k - £35k SR2 are helping to recruit an experience 2nd Line Engineer for one of our Manchester based clients. The client is an established and award-winning managed service provider and are looking to grow their team. If you’re passionate about technology, enjoy solving problems, and want to work … in a supportive, hands-on environment, then this could be the role for you. Role: Provide 2nd line support across hardware, software, and network issues Troubleshoot, resolve, and escalate technical problems as needed Support system rollouts, upgrades, and improvement projects Maintain accurate documentation of incidents and resolutions Requirements: Proven experience in a 2nd line ITsupportMore ❯
IT Systems Specialist - POS Up to £45,000 per annum + benefits West London - Full Time, On Site A Premier League football club with operations across multiple West London sites is seeking a proactive and detail-oriented IT Systems Administrator to take ownership of its Oracle Hospitality Simphony POS system. This is a fantastic opportunity to play … a pivotal role in supporting food and beverage operations across matchday and non-matchday events, while also contributing to broader IT system administration and integration projects. Key Responsibilities Act as the primary administrator for the Oracle POS system, including EMC configuration and user/database management. Support day-to-day IT operations across business-critical systems. Develop … and maintain integrations using open APIs. Collaborate with internal teams to ensure accurate menu content, pricing, and event packages. Provide second-line support and training to end users. Work with third-party suppliers for escalations and maintenance. Assist with technology rollouts and infrastructure upgrades. About You Proven experience as a System Administrator, ideally in hospitality, retail, or venue environments. More ❯
Management Assistance in fixing issues for Conference room and working with Vendor for room setup Hardware/software troubleshooting and resolution Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers. Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing … and technologies Network & Sharing printer installation Knowledge of Office 365 support Coverage/compliance software installation and troubleshooting Good communication skill Good Knowledge of DHCP, DNS. Maintain IT inventory, coordinate vendor support, and assist with procurement Support Mac devices Strictly adhere to defined Service Level Agreements (SLA's) Support recurring meetings, events, and after-hours … the knowledge base Profiles focused primarily on service desk or remote assistance are not suitable for this engagement. L1 level network troubleshooting and resolution for LAN Connectivity Hands & feet support to Backend team for Network/Server/application issue Working with vendor support contacts to resolve technical issues Labelling Racks & devices Server mounting/movement Hands & Feet More ❯
3rd Line/Infrastructure Engineer - Barnsley Are you a 3rd Line/Infrastructure pro ready to drive innovation and deliver best-in-class IT services? Join a dynamic team where your expertise will shape and support enterprise infrastructure across multiple sites. What you’ll do: Lead and maintain robust IT infrastructure, servers, and networks Troubleshoot complex issues … with minimal downtime Collaborate with stakeholders and mentors junior engineers Provide exceptional customer care even in high-pressure environments What we’re looking for: 5+ years in 3rd line ITsupport, with strong Microsoft Server and virtualization knowledge Experience with O365, Azure AD group policies, VMware, Hyper-V Knowledge of Networking, DNS, DHCP DESIRABLE - Meraki, Unifi or similar … Strong problem-solving skills and a customer-focused mindset Excellent communication skills and the ability to work proactively Be part of a forward-thinking IT team committed to excellence, innovation, and outstanding service. Ready to make an impact? Apply now and power your career forward! 3rd Line/Infrastructure Engineer - Barnsley More ❯
Glasgow, Scotland, United Kingdom Hybrid / WFH Options
SISL Global
PlJob Summary: The L2 Desktop Support Technician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware andsoftware systems and ensuring optimal performance and user satisfaction. Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and resolve advanced technical … issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. · Collaborate with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best practices. · Perform routine More ❯