Senior IT Service Desk Analyst
- Hiring Organisation
- BUUK Infrastructure
- Location
- Bury St. Edmunds, Suffolk, East Anglia, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £35,000
equivalent. ITIL Foundation.. Experience/Knowledge Experience working within an IT service desk/IT Support environment. A customer services background. Experience supporting Microsoft operating systems, Active Directory and Exchange. Abilities/Skills Great interpersonal skills when engaging and communicating with customers. Good written communication skills to engage … cyber security best practices. Desirable IT based A level Grade C or above/BTEC or equivalent. Degree or equivalent. Support based Microsoft technologies accreditation. Knowledge of Remote Desktop Services technologies. Network troubleshooting experience. Knowledge of DHCP, DNS, VPN. Experience using ITSM packages. Knowledge of smartphone & mobile device ...