Stourbridge, West Midlands, England, United Kingdom
The Search Consultant
service you’d expect from a small firm handling 2nd and 3rd line support via telephone, email and remote support tools. Diagnosing and resolving complex issues in a Microsoft environment. Providing technical expertise to manage and lead the design, configuration and deployment of computer systems, networks and IT & Communication projects. Change and project implementation as well as process … of incidents and to enable users to become more self-sufficient. Visiting customer sites to provide support and install new systems. Person Specification A proven understanding of: o Microsoft Azure, Microsoft Intune/Endpoint Enrolment. o Power Automate and PowerShell scripting. o Windows Server technologies such as Active Directory, DHCP and DNS. o Bare metal recovery … and backup. o Procedures for servers and workstations. o Working with Microsoft Windows 10 as well as a knowledge and understanding of earlier versions. o Email and server migrations including knowledge of MicrosoftExchange and Exchange Online. o Antivirus concepts and remote management tools. o Networking knowledge including: wireless, VoIP, structured cabling More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
Clear IT Recruitment Limited
Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd … line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory … Azure AD and other cloud-based platforms. • Plan, implement, and manage migration projects, particularly around Microsoft 365 and other cloud solutions. • Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge More ❯
Redditch Borough Council, Town Hall, Walter Stranz Square, Redditch, Worcestershire, West Midlands, England
Bromsgrove District Council
of progress towards resolution. Assist in the design, planning, installation, maintenance and smooth operation of PCs and peripherals. Provide support and maintenance of desktop applications, in particular the Microsoft Office suite and Microsoft Exchange. Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has … been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. … premise and cloud-enabled technologies and services Learn technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows More ❯
mainly around Coventry and surrounding areas (Rugby, Leamington Spa) Key Skills Required: Previous escalation IT Support within the Education industry (essential) Windows Server administration & troubleshooting Office 365 Admin, Exchange Active Directory General networking troubleshooting - TCP/IP, DNS, DHCP Mobile device support - iOS/Android Full UK Drivers licence is essential This is a customer-facing role working More ❯
Oldbury, Sandwell, West Midlands (County), United Kingdom Hybrid / WFH Options
Evolve Personnel
Engineer: Proven experience in an MSP environment is essential. Strong technical troubleshooting skills. Experience in networking and infrastructure support. Proficiency with Windows Server, Active Directory, Office 365, and Microsoft Exchange. Experience with virtualisation technologies such as VMware or Hyper-V. Knowledge of firewalls, routers, and switches. Experience with remote monitoring and management (RMM) tools. Familiarity with backup and More ❯
Employment Type: Permanent
Salary: £26000 - £31000/annum Plus generous Commission Structure
Overview BW Gold is a wholly owned subsidiary of Artemis Gold Inc ("Artemis"). Artemis is listed on the TSX Venture exchange, and is a well-financed, growth-oriented gold development company with strong financials aimed at creating shareholder value through the identification, acquisition, and development of gold properties in mining friendly jurisdictions. Our current focus is construction … for after-hours emergencies, keeping staff informed.• Escalation - Escalate complex issues to IT Lead as needed. Qualifications Experience: - Minimum 5 years in an IT administrator role focused on Microsoft environments. Technical Knowledge: - Expertise in Windows Server OS and server hardware troubleshooting, including high-availability clusters and virtualization (Nutanix, Hyper-V, VMWare).- Proven experience with Azure and Microsoft 365 administration (Azure AD and local AD, Azure virtualization, InTune, Exchange, Teams, SharePoint, OneDrive).- Cybersecurity fundamentals (virus/malware mitigation, authentication, data protection, Purdue Model).- Ensuring the integrity of enterprise Backup systems.- Network administration a strong asset (firewall configuration, routing, VLANs, VPN, high-availability).- Knowledge in FortiGate/Cisco/Ubiquiti network hardware. More ❯
Northampton, Northamptonshire, England, United Kingdom
Proximity Recruitment
looking for a Systems Support Engineer to join a forward-thinking technical team in Northampton . In this role, you'll provide essential day-to-day support across Microsoft 365, Azure AD, Exchange Online, and Zoho CRM - helping to keep the business running smoothly and efficiently. What You'll Be Doing: Deliver front-line support for … Microsoft tools including Office 365 Admin, Exchange Online, and Azure services Support users with Zoho CRM and other Zoho applications, including configuration and basic automation Assist with onboarding/offboarding, permissions, and SaaS admin across the business Work with developers, solution architects, and machine learning specialists to escalate and solve technical issues Build your skills in … areas like low-code scripting (Deluge) and process automation What We’re Looking For: Hands-on experience supporting Microsoft 365 , Exchange, Azure AD, and VPNs Familiarity with CRM platforms - Zoho CRM is ideal, but experience with Salesforce, Dynamics, or HubSpot is also welcome Strong communicator with great troubleshooting instincts Able to manage multiple priorities in a More ❯
fixes and updates with the wider team Required Experience: 3+ years in a Service Desk or Helpdesk role Strong knowledge of Windows OS (7–11), Windows Server, and Exchange Solid troubleshooting skills across networks (LAN/VLAN/WAN/Wi-Fi/VPN) Experience with VMware/Hyper-V and remote desktop tools (e.g., Citrix) Confident working More ❯
experience working in a technical help desk or IT service desk, or first line support role. - Windows 10 & 11 Support and Management - Administration of MS Office 365, MS Exchange, MS SharePoint - Active Directory Management i.e. User and computer management - Ability to troubleshoot and resolve issues involving 3rd party software in a timely manner - Laptop/Desktop hardware support More ❯
Bedworth, Stockingford, Warwickshire, United Kingdom
SF Recruitment
experience working in a technical help desk or IT service desk, or first line support role. - Windows 10 & 11 Support and Management - Administration of MS Office 365, MS Exchange, MS SharePoint - Active Directory Management i.e. User and computer management - Ability to troubleshoot and resolve issues involving 3rd party software in a timely manner - Laptop/Desktop hardware support More ❯
in the management of EUC and M365 services. Drive sprint-based work management within the team for consistent delivery. Develop and implement strategies to optimise the use of Microsoft 365 tools across the organisation. Act as the primary point of contact for all M365 modern workplace initiatives, collaborating with IT leadership and key stakeholders. Oversee deployment, configuration, and … management of Microsoft Intune for device provisioning and policy enforcement. Ensure effective use of Windows Autopilot for zero-touch device provisioning and lifecycle management. Manage security policies, compliance, and conditional access for devices, applications, and users within M365. Drive automation and self-service capabilities to improve the end-user experience and reduce IT operational overhead. Lead the management … and governance of collaboration tools, including Microsoft Teams, SharePoint, and OneDrive. Implement security best practices for identity and device management, leveraging Microsoft Defender, Conditional Access, and Zero Trust principles. Ensure compliance with industry standards and regulations related to data protection and endpoint security. Plan and execute large-scale user migrations between domains, ensuring minimal disruption to More ❯
Northampton, Northamptonshire, England, United Kingdom
Proactive Appointments
IT Support Engineer Permanent - On-site - Northampton - Up to £30k per annum + Bonus Are you a tech-savvy Systems Support Engineer with a strong background in Microsoft 365, Exchange, and CRM platforms? We’re working with a dynamic and growing organisation that is seeking a proactive and reliable Systems Support Engineer to join their team. … Key Responsibilities: Provide 1st/2nd line support across a range of IT systems and users. Maintain and support Microsoft 365 (including Office 365, Azure AD, and Exchange Online). Troubleshoot issues related to cloud and on-premise infrastructure. Support users with CRM platforms – preferably Zoho, but experience with other CRM systems will also be considered. … Assist with systems upgrades, migrations, and documentation. Key Skills & Experience Required: Proven experience supporting Microsoft 365 , including Office 365, Azure AD , and Exchange . Solid understanding of cloud services and Active Directory integration. Experience supporting or administering CRM systems – Zoho CRM experience highly desirable, though others (e.g., Salesforce, HubSpot, Dynamics) are welcome. Strong problem-solving skills More ❯
Leicester, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
Oscar Associates (UK) Limited
windows server state using server update services. Backup the sever estate with the use of Rubrik Ideal Candidate: Strong infrastructure background, ideally in enterprise environments. Excellent experience with Microsoft platforms (Exchange, Active Directory, SharePoint, Teams, Windows Server). Proven capability with Cisco networking (LAN/WAN/WLAN troubleshooting). Solid experience with VMware or Hyper … with cloud management (Azure). Proficient in scripting and automation (PowerShell). Exceptional problem-solving skills and ability to independently manage complex issues. Relevant certifications (e.g., Cisco CCNA, Microsoft Azure Administrator) are highly desirable. Benefits: 25 Days Holiday + Bank Holidays Hybrid working (initially onsite, transitioning to 3 days onsite, 2 days WFH) Health & Wellbeing Support Opportunities for More ❯
Leicester, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
Oscar Associates (UK) Limited
Escalate complex issues to senior engineers Maintain accurate IT records and documentation Collaborate and contribute to a team-focused culture Technologies & Skills Windows 10/11, Active Directory, Microsoft 365 (Exchange, Teams, SharePoint) Intune, Azure, DNS, DHCP Enterprise endpoint support/setup Strong problem-solving and communication skills Previous IT support/helpdesk experience preferred Positive More ❯
Wolverhampton, West Midlands, UK Hybrid / WFH Options
OSB
and hardware asset management Producing option papers with emphasis on budget management, standardisation and end user experience EUT monitoring, reporting and continuous service improvement Strong knowledge of MS Exchange Online and Office 365 ITIL Foundation certification is essential We also believe that your career and how you progress is as unique as your individual personality. We continually support More ❯
We seek a skilled Network Systems Engineer with significant experience in virtualisation. Microsoft Windows Server, Active Directory, MS Azure, Exchange Online/O365 configuration & troubleshooting. Having working experience with Dell/EMC SANs, SonicWall and networks monitoring and configuration. In this role, you will be responsible for our network's day-to-day administration, support, and … be critical in this role, as will your ability to work with complex solutions and coordinate activities with other technical personnel as appropriate. Main Duties: • Configure and manage Microsoft Windows domain and Hyper-V virtualization environments. • Develop and maintain Standard Operating Procedures for Windows virtualisation environment, Active Directory, and Windows Server administration. • Diagnose and troubleshoot problems with the … virtualisation environment, including Microsoft and Linux operating systems. • Evaluate products and upgrades for appropriateness, oversee and implement system upgrade strategies. • Maintain Dell server environment across multiple locations. • Provide 3rd Level support to Helpdesk engineers. • Lead the design, implementation, and maintenance of complex solutions, coordinating activities with other technical personnel as appropriate. • Develop and analyse highly complex system standards More ❯
for goods and services and track their progress. Whats essential. Experience within a Digital and Data (IT) support function and troubleshooting issues to a high level. Experience of Microsoft Windows 10, Office 365, Exchange Online, Active Directory and familiarity with both remote desktop and service desk applications. Experience of IT and telecommunications with an understanding of … physical and logical aspects of information products, systems integrity, and confidentiality in line with WMCA security policies and all relevant legislation. Excellent knowledge of support issues within a Microsoft desktop environment. You will have good understanding of Incident/Service Request/Problem and Change Management processes (preferably to ITIL V4 Foundation standard). Excellent communication skills with More ❯
Loughborough, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
Oscar Associates (UK) Limited
to ensure 24/7 service continuity. Ideal Candidate: Significant 2nd/3rd line support or application analysis experience in a complex/regulated environment. Deep knowledge of Microsoft technologies: Windows Server, Active Directory, PowerShell, Exchange, SharePoint, Teams, Azure. Track record delivering major upgrades, migrations, or automation initiatives (SCCM, Intune, PDQ, or similar). Strong documentation … incident management, and stakeholder engagement skills. Experience advising on IT strategy, risk, or compliance is highly desirable. Professional certifications (e.g., Microsoft, ITIL, Azure) are a strong advantage. Benefits: 25 Days Holiday + Bank Holidays Hybrid working (initially onsite, then up to 2 days WFH) Health & Wellbeing Support Ongoing professional training, certifications, and career progression Apply Now! If you More ❯
Solihull, West Midlands, United Kingdom Hybrid / WFH Options
MS Talent Ltd
solutions through contributing to the wider support function, resolving technical issues and working closely with customers. Key Responsibilities Support infrastructure upgrades: Windows Server (2016+), Active Directory, SQL Server, Exchange, SharePoint, Remote Desktop Services, Office, Microsoft 365, and Veeam Backup. Assist in the build, configuration, and ongoing support of cloud infrastructure. Provide level 2 reactive support in … maintain backup systems (daily/weekly), perform restores, and support disaster recovery testing. Essential Skills & Experience Strong background in network infrastructure (LAN/WAN/Firewall technologies). Microsoft Windows Server (2016+) administration, Active Directory, Group Policy. Experience with Hyper-V, clustering, and high-availability environments. Working knowledge of Remote Desktop Services and Microsoft 365 (admin More ❯
join their expanding service team. This is a hands-on technical role with frequent client-site visits, where you'll support a wide range of customers across the Microsoft ecosystem. This is a real opportunity for you to step up, sharpen your skills, and further build a strong career path in the IT world. What you'll be … doing: Delivering 2nd Line support via phone, remote tools and onsite visits Supporting Microsoft 365 environments - Intune, SharePoint, Exchange, Teams Working with Sophos for endpoint and firewall security Using ConnectWise as your central service desk platform Visiting client sites 1-2 days per week for setups, PC installs or firewall deployments Supporting 1st Line colleagues and … acting as a mentor for more junior engineers Logging tickets, creating documentation, and contributing to the internal knowledge base What you'll need: Experience with Microsoft 365 admin, Windows OS, basic networking, and endpoint security Familiarity with Sophos and ConnectWise (or similar tools) Strong customer service mindset - confident, friendly, and proactive Full UK driving licence and happy to More ❯
East Midlands Airport, Castle Donington, Derby, Derbyshire, England, United Kingdom Hybrid / WFH Options
Lorien
service - Ability to flex your communication, both written and verbal - Previous service desk experience and understanding of working to KPI's is an advantage - Knowledge of Windows 10, Microsoft applications, Active Directory & Exchange * skills need but not essential as training is provided What we will offer in return: Day rate £132.33 Opportunity to move to a More ❯
service health and troubleshooting problems whilst ensuring a good service is maintained. - 3rd line support level of understanding of the dependencies for MS Office such as SharePoint, OneDrive, Exchange, and Add-ins. - Ensuring governance, compliance and security components within M365 are meeting Information Security mandates and best practices across the end-user device estate. - Undertake assigned projects or … M365 services and providing recommendation for implementation of changes and products Required Skills/Experience: - Strong working knowledge of the M365 and O365 Productivity Suite including the various Microsoft Admin consoles used in the effective provision, licensing and administration of these SaaS solutions - Strong knowledge of the Microsoft 365 stack including Intune, SharePoint, OneDrive, ExchangeMore ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
DGH Recruitment
Directory (AD), Entra ID and Group Policies (GPO/GPP). Responsibilities: - 3rd line support level of understanding of the dependencies for MS Office such as SharePoint, OneDrive, Exchange, and Add-ins. - Ensuring governance, compliance and security components within M365 are meeting Information Security mandates and best practices across the end-user device estate. - Assist in supporting, maintaining … providing recommendation for implementation of changes and products Required Skills/Experience: - Strong knowledge of O365 SAAS environments and End User Computing technology environments. - Strong knowledge of the Microsoft 365 stack including Intune, SharePoint, OneDrive, Exchange and Teams. - Strong knowledge of Active Directory and Group Policies (GPO). - Knowledge of Entra ID Modern Workplace Engineer (M365 More ❯