Customer support specialist
- Hiring Organisation
- FBI &TMT
- Location
- Basingstoke, Hampshire, South East, United Kingdom
- Employment Type
- Permanent
- Salary
- £24,000
well-being and innovation. Key Responsibilities: Serve as the primary contact for customer enquiries by phone, email, chat, or in-person. Assist users with onboarding, account setup, and transaction-related questions. Troubleshoot basic technical issues and escalate to the appropriate teams for resolution where necessary. Accurately log, categorise, and prioritise ...