best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and More ❯
Liverpool, Lancashire, United Kingdom Hybrid / WFH Options
Keywords Studios
all employees within the studio environment. Work closely with global IT teams and departments to align local support processes with company-wide standards and best practices. Coordinate and deliver onboarding for new employees, ensuring their equipment, accounts, and systems are set up correctly and on time. Provide technical support for meeting room setups, including AV systems, conferencing tools, and hybrid More ❯
process every single day. As an Inside Sales Engineer working with Commercial accounts, you will be one of the most important members of the Proofpoint sales team. After initial onboarding and regular product training, you will become a trusted advisor to our Account Managers and Channel Partners in region, as well as our current and future customers. As a technical More ❯
services meet RTO/RPO requirements Ensure systems are properly configured, all infrastructure components are accurately tracked, and new or updated services are smoothly transitioned into production Maintain developer onboarding resources and platform documentation for self-service Collaborate with cross-functional teams to enhance developer experience and reduce cognitive load Promote accessibility and inclusive design in platform interfaces Contribute to More ❯
About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for More ❯
City, Cardiff, United Kingdom Hybrid / WFH Options
Damia Group Ltd
React/Next.js Engineering Lead - 3 months+ (Apply online only)pd Inside IR35 - Remote My client are for a Software Engineering Team Lead with deep front-end engineering expertise to lead the design and implementation of a new, strategic customer More ❯
Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
Damia Group Ltd
React/Next.js Engineering Lead - 3 months+ £(Apply online only)pd Inside IR35 - Remote My client are for a Software Engineering Team Lead with deep front-end engineering expertise to lead the design and implementation of a new, strategic customer More ❯
Full job description Job Summary A unique opportunity to join and grow within a leading technology provider, serving the financial services sector. You will be the client's first point of contact, responding to service requests and incidents, where appropriate More ❯
Full job description Job Summary A unique opportunity to join and grow within a leading technology provider, serving the financial services sector. You will be the client's first point of contact, responding to service requests and incidents, where appropriate More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Jisc
friendly information access management experience, helping academics, students, scientists and library patrons gain access to the knowledge they need to achieve great things. About the role: Our support and onboarding analysts provide expert knowledge, first-class support and a great customer experience to customers using OpenAthens products and services. In this key role you will be providing service desk and … implementation support to both new and existing OpenAthens customers and partners worldwide, who rely on the team's expertise and guidance. As a support and onboarding analyst, we want you to thrive in a technical role within the OpenAthens customer success team, your goal being to deliver the gold standard of technical support and onboarding expertise to our global customer More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Jisc
friendly information access management experience, helping academics, students, scientists and library patrons gain access to the knowledge they need to achieve great things. About the role: Our support and onboarding analysts provide expert knowledge, first-class support and a great customer experience to customers using OpenAthens products and services. In this key role you will be providing service desk and … implementation support to both new and existing OpenAthens customers and partners worldwide, who rely on the team's expertise and guidance. As a support and onboarding analyst, we want you to thrive in a technical role within the OpenAthens customer success team, your goal being to deliver the gold standard of technical support and onboarding expertise to our global customer More ❯
Oxford, Oxfordshire, United Kingdom Hybrid / WFH Options
Jisc
friendly information access management experience, helping academics, students, scientists and library patrons gain access to the knowledge they need to achieve great things. About the role: Our support and onboarding analysts provide expert knowledge, first-class support and a great customer experience to customers using OpenAthens products and services. In this key role you will be providing service desk and … implementation support to both new and existing OpenAthens customers and partners worldwide, who rely on the team's expertise and guidance. As a support and onboarding analyst, we want you to thrive in a technical role within the OpenAthens customer success team, your goal being to deliver the gold standard of technical support and onboarding expertise to our global customer More ❯
Northampton, England, United Kingdom Hybrid / WFH Options
N Consulting Global
Job Title: Product Owner – Onboarding Experience Location: Nottingham, Hybrid Employment Type: Contract Job Summary: We are looking for an experienced and customer-obsessed Product Owner – Onboarding Experience to lead the vision, strategy, and delivery of seamless user onboarding journeys across our digital platform. This role will work cross-functionally with UX, engineering, marketing, and customer success teams to ensure users … achieve "first value" quickly and stay engaged. Key Responsibilities: Product Ownership: Own the end-to-end onboarding experience for new users across web and mobile applications, including setup flows, guided tours, help wizards, and contextual tips. Requirement Gathering: Collaborate with stakeholders, users, and internal teams to collect requirements and translate them into well-defined product features and user stories. Customer … Journey Design: Map user onboarding journeys, identify friction points, and create solutions that reduce drop-off and improve activation and adoption rates. Backlog Management: Define and maintain a prioritized product backlog focused on onboarding enhancements and integrations with CRM, support, and analytics systems. Agile Delivery: Work closely with Scrum teams to deliver features iteratively. Lead sprint planning, backlog grooming, and More ❯
Newport, Berkeley, Gloucestershire, England, United Kingdom Hybrid / WFH Options
VIQU Limited
Lead Software Support Analyst Location: Newport (Hybrid – 1 day on-site per week, additional days initially for onboarding)Salary: £40,000 - £45,000Type: Full-time, Permanent VIQU is partnering with a well-established public sector organisation to recruit a Lead Software Support Analyst. This is a fantastic opportunity for someone with strong leadership skills to manage a small team and … pipelines and related processes using Azure DevOps Maintain and troubleshoot SQL databases and related software components Collaborate with stakeholders to ensure smooth software deployment and operation Participate in initial onboarding with additional on-site days to familiarize yourself with systems and processes Provide mentorship and guidance to team members, fostering a culture of continuous improvement Key Requirements: Proven leadership experience … activities Excellent communication and organisational skills Ability to work independently and within a team Willingness to work 1 day per week on-site with flexibility for additional days during onboarding To find out more about this opportunity, please APPLY NOW for a no-obligation conversation with your VIQU Consultant. You can also contact [Your Name] via the VIQU IT Recruitment More ❯
Aylesbury, Buckinghamshire, United Kingdom Hybrid / WFH Options
Skyhigh Security
As a Customer Success Manager with a deep passion for creating a world-class customer experience, you directly support and guide our largest customers throughout their product adoption and onboarding journey. You are a trusted advisor, assisting customers in maximizing the value of our cybersecurity solutions, ensuring they can achieve their security goals. Working across our teams in Sales, Customer … Value, Support, and Product, your role is pivotal in ensuring a seamless onboarding experience, while proactively managing the ongoing success of customers throughout their lifecycle to drive strong customer satisfaction, retention, and growth. A little about the role: As a Customer Success Manager with a deep passion for creating a world-class customer experience, you directly support and guide our … largest customers throughout their product adoption and onboarding journey. You are a trusted advisor, assisting customers in maximizing the value of our cybersecurity solutions, ensuring they can achieve their security goals. Working across our teams in Sales, Customer Value, Support, and Product, your role is pivotal in ensuring a seamless onboarding experience, while proactively managing the ongoing success of customers More ❯
Oldham, Lancashire, England, United Kingdom Hybrid / WFH Options
Arcas Technology Ltd
across its hybrid IT environment. This hands-on role is ideal for someone who thrives in both technical and customer-facing situations, with a strong emphasis on system performance, onboarding, and enterprise-level support. Key Responsibilities Deliver advanced IT support across infrastructure, applications, and endpoint environments, reducing downtime and boosting performance. Manage and optimise systems including Windows Server, Azure, and … Microsoft 365 to meet security and reliability standards. Lead IT onboarding processes and documentation to streamline new-user experiences. Collaborate with cross-functional teams using tools like Intune, Jamf, SCCM, Atlassian, and Zendesk. Resolve complex user issues with clarity and professionalism in a hybrid technical/user-facing role. Drive continual improvement of IT operations with a hands-on, solution More ❯
Bolton, Greater Manchester, United Kingdom Hybrid / WFH Options
Leasepath
for driving customer satisfaction, retention, and expansion. You will work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain strong, long-lasting … report on key customer success metrics, providing insights and recommendations to improve customer satisfaction and retention. Qualifications : • Proven experience in customer success or related role. • Strong understanding of customer onboarding, relationship management, and renewal processes. • Excellent communication, interpersonal, and presentation skills. • Ability to analyze data and identify trends. • Experience with CRM and customer success platforms. • Strong problem-solving and organizational More ❯
Bury, Greater Manchester, United Kingdom Hybrid / WFH Options
Leasepath
for driving customer satisfaction, retention, and expansion. You will work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain strong, long-lasting … report on key customer success metrics, providing insights and recommendations to improve customer satisfaction and retention. Qualifications : • Proven experience in customer success or related role. • Strong understanding of customer onboarding, relationship management, and renewal processes. • Excellent communication, interpersonal, and presentation skills. • Ability to analyze data and identify trends. • Experience with CRM and customer success platforms. • Strong problem-solving and organizational More ❯
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Leasepath
for driving customer satisfaction, retention, and expansion. You will work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain strong, long-lasting … report on key customer success metrics, providing insights and recommendations to improve customer satisfaction and retention. Qualifications : • Proven experience in customer success or related role. • Strong understanding of customer onboarding, relationship management, and renewal processes. • Excellent communication, interpersonal, and presentation skills. • Ability to analyze data and identify trends. • Experience with CRM and customer success platforms. • Strong problem-solving and organizational More ❯
Altrincham, Greater Manchester, United Kingdom Hybrid / WFH Options
Leasepath
for driving customer satisfaction, retention, and expansion. You will work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain strong, long-lasting … report on key customer success metrics, providing insights and recommendations to improve customer satisfaction and retention. Qualifications : • Proven experience in customer success or related role. • Strong understanding of customer onboarding, relationship management, and renewal processes. • Excellent communication, interpersonal, and presentation skills. • Ability to analyze data and identify trends. • Experience with CRM and customer success platforms. • Strong problem-solving and organizational More ❯
Leigh, Greater Manchester, United Kingdom Hybrid / WFH Options
Leasepath
for driving customer satisfaction, retention, and expansion. You will work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain strong, long-lasting … report on key customer success metrics, providing insights and recommendations to improve customer satisfaction and retention. Qualifications : • Proven experience in customer success or related role. • Strong understanding of customer onboarding, relationship management, and renewal processes. • Excellent communication, interpersonal, and presentation skills. • Ability to analyze data and identify trends. • Experience with CRM and customer success platforms. • Strong problem-solving and organizational More ❯
Ashton-Under-Lyne, Greater Manchester, United Kingdom Hybrid / WFH Options
Leasepath
for driving customer satisfaction, retention, and expansion. You will work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain strong, long-lasting … report on key customer success metrics, providing insights and recommendations to improve customer satisfaction and retention. Qualifications : • Proven experience in customer success or related role. • Strong understanding of customer onboarding, relationship management, and renewal processes. • Excellent communication, interpersonal, and presentation skills. • Ability to analyze data and identify trends. • Experience with CRM and customer success platforms. • Strong problem-solving and organizational More ❯
for developing and implementing analytics frameworks, managing supplier relationships, and conducting process benchmarking to drive synergies. Your role will involve creating comprehensive training content, improving supplier and Category Manager onboarding, and conducting operational analysis to enhance procurement efficiency across IPS. This position requires a strategic thinker with analytical skills, capable of identifying and implementing process improvements that have a significant … best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and More ❯
from September 2025. Away from home means either attendance at one of our office locations, visiting clients or attending industry events. What you'll be doing: Spearhead enhancements in onboarding and registration through the implementation of Auth0 SSO, alongside Twilio integration and monitoring solutions. Oversee the integration of mobile app APIs with third-party SaaS applications using the APIM layer. … Strong understanding of API and SaaS application integration and monitoring for both cloud and on-premises environments. Skilled in implementing Single Sign-On (SSO) and integrating Auth0 for user onboarding and registration across multiple applications. Knowledgeable about Azure Portal services, including AD groups, APIM, and Azure DevOps (ADO). Familiar with third-party applications in Google Cloud and relevant network More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Hargreaves Lansdown
with CI/CD and Trunk Based Development. Experience with observability tools and practices, including monitoring, logging, and tracing to ensure system reliability and performance. Experience with integration and onboarding third-party vendors, meeting with vendor engineering contacts, defining integration patterns, abstracting vendor APIs/data models from internal downstream services etc. Experience with the design and implementation of Microservices … to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information. Please note, we are unable to provide employment sponsorship to candidates. More ❯