Leicester, Leicestershire, United Kingdom Hybrid / WFH Options
Publitek
creating rapid value and enabling future digital business. Role overview We're looking for an IT Operations Manager to lead our Commerce Operations Team. You'll manage a team of support agents serving multiple e-commerce brands, while also overseeing the setup, maintenance, and security of internal systems and servers (across both Windows and Linux environments). This … is a hands-on leadership role that combines people management, process optimisation, and technical system administration. The role is based in Leicester, with 4 days a week in our Leicester office and 1 day working remotely within the UK. You will report to the Managing Director. As an IT Operations Manager at Williams Commerce, you will: Customer Support … Operations Lead and manage a distributedteam of e-commerce customer support agents. Define KPIs, monitor performance, and drive improvements in response/resolution times and customer satisfaction. Develop and maintain SOPs, training programmes, and quality assurance frameworks. Act as an escalation point for complex customer issues across all brands. IT & Server Infrastructure Manage and maintain internal IT More ❯
risk and compliance standards within the banks enterprise environment. You're essentially the driving force behind identifying, tracking, and resolving IT risk and compliance issues. Key Responsibilities Issue Management: Liaise with internal risk teams and app custodians to identify and track IT risk findings. Raise and document new issues and push them forward to closure while exploring better … between technology teams and compliance policies. Must-Have Skills & Qualifications Proficiency in ServiceNow and MS Office Experience creating IT monitoring/reporting processes Experience with the Archer Risk management tool (nice to have) Leading distributed teams through remediation Knowledge of ITIL and IT Change Management Strong understanding of IT lifecycles and infrastructure dependencies Interpersonal and managerial … skills (negotiation, communication, team coordination) Bachelor's degree or equivalent experience Please apply within for further details or call on Alex ReederHarvey Nash Finance & Banking More ❯
Warwick, Warwickshire, United Kingdom Hybrid / WFH Options
Telent
targets within Telent 27s Highways business. Focussing on Business Development and opportunity qualification activities that will result in achieving agreed growth targets through contract renewal & new customer acquisition. Leading virtual teams to achieve a well-defined financial and/or strategic objective. Ownership of an Account Plan and inputting to the Highways business 27 strategy, with an opportunity to … that the business should attack to provide value-added, differentiated solutions and therefore secure profitable growth. The role involves working as part of a multi-disciplined, business winning team to secure new multi-million-pound business contracts from new customers as well as working with Operations to maintain and grow the revenues and relationships with our existing customers. … create & interpret financial reports and models. Behavioural requirements: Customer focussed - excellent communication and presentation skills, an ability to persuade and influence people at all levels. Leadership - able to lead virtual teams to order success. Personable - able to communicate and get along with people at all levels in an organisation. Accountability - takes personal ownership of opportunities and is accountable for More ❯
Warwick, Warwickshire, United Kingdom Hybrid / WFH Options
Telent Technology Services Limited
targets within Telent's Highways business. Focussing on Business Development and opportunity qualification activities that will result in achieving agreed growth targets through contract renewal & new customer acquisition. Leading virtual teams to achieve a well-defined financial and/or strategic objective. Ownership of an Account Plan and inputting to the Highways business' strategy, with an opportunity to define … that the business should attack to provide value-added, differentiated solutions and therefore secure profitable growth. The role involves working as part of a multi-disciplined, business winning team to secure new multi-million-pound business contracts from new customers as well as working with Operations to maintain and grow the revenues and relationships with our existing customers. … create & interpret financial reports and models. Behavioural requirements: - Customer focussed - excellent communication and presentation skills, an ability to persuade and influence people at all levels. - Leadership - able to lead virtual teams to order success. - Personable - able to communicate and get along with people at all levels in an organisation. - Accountability - takes personal ownership of opportunities and is accountable for More ❯
We are seeking passionate people to grow the Cyber Security team within WTW and provide an excellent service and trusted expertise to all parts of our business. As part of a business wide transformation, we have an exciting opening for a new role of Global Head of Cyber Detections. As part of the Cyber Defence and Security Operations … different time-zones. The Role To detect and investigate all cyber security related incidents across WTW and escalate cases to relevant Incident Response teams Manage a geographically dispersedteam supporting SOC based detection services on a 24/7/365 basis around the globe. Ensure shift coverage is adequate to meet business needs Design and implement new … in the current capabilities Manage the case manager to ensure suitability for SOC services and request improvements from various support teams when required Integrate with the SOC Operations team to ensure detection rules are correct and have associated SOC playbooks Ensure playbooks and operating procedures within the SOC are adequate and effectively identify, triage and investigate cyber threats More ❯
We are seeking passionate people to grow the Cyber Security team within WTW and provide an excellent service and trusted expertise to all parts of our business. As part of a business wide transformation, we have an exciting opening for a new role of Global Head of Threat Intelligence. As part of the Cyber Defence and Security Operations … and managing geographically dispersed teams across different time-zones. The Role As the Global Head of Incident Response, your primary responsibilities will be: Manage and develop a global team of Cyber Threat Intelligence analysts, providing expert assistance during a cyber incident and for routine investigations escalated by the SOC. Manage a team of analysts spread out … cross the globe and recruit new team members as required Develop working processes linking Threat Intelligence to Threat Hunting to enhance our Threat-led approach to cyber security. Develop our internal and 3rd party threat intelligence capabilities, focusing on sectors and geographies WTW operate in, to ensure relevant stakeholders understand and become accountable for the threats we face. More ❯
South East London, London, United Kingdom Hybrid / WFH Options
Develop
SaaS organisation with a growing B2B technology platform to lead a key cross-functional product design team. This is a pivotal leadership role with responsibility for design strategy, team development, and deep collaboration across Product, Engineering, and broader business functions. The Opportunity Lead a high-impact, globally distributed product design team Own and evolve end-to … ideally in B2B or SaaS environments Experience managing and mentoring distributed teams Expertise in user-centred design, systems thinking, and design process leadership Excellent communication, storytelling, and stakeholder management skills A confident, autonomous leadership style with a proactive mindset Why Apply? £100k-£130k salary + stock options Flexible hybrid/remote working Opportunity to lead at a global More ❯
ll ensure the agency delivers high-quality data insights, reporting accuracy, and strategic recommendations to clients. This is a hands-on role, with ownership of analytics implementation, tag management, and cross-platform reporting. You'll also be managing an offshore analytics specialist, so experience overseeing remoteteam members is highly desirable. Key Responsibilities: Lead analytics implementation … ll Need: Experience in an analytics-focused role within an agency or digital marketing environment. Proficiency in GA4, GTM, Looker Studio, and web analytics tools. Experience in consent management and tracking best practices. Strong analytical thinking and ability to clearly present insights to clients. Proven success managing data dashboards, KPIs, and campaign metrics. Some experience managing remoteteam … focused environment. Bonus Skills: Understanding of cookieless tracking and evolving consent frameworks. Exposure to eCommerce analytics and A/B test analysis. Familiarity with Jira or similar task management tools. Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help More ❯