About The Role Change Delivery and Project Management Experts. Be part of something wonderful! Customer Change Manager Caerphilly Full Time, permanent position 36.25 hours Competitive salary and excellent benefits Are you ready to join a market-leading company and help deliver significant and positive changes for its … customers? Do you have extensive experience in ChangeManagement positions, including with Contact Centres? Are you an excellent communicator and influencer, with the ability to deliver on multiple projects? Have you a proven background in successful delivery of ChangeManagement? If so, we have exciting news … for you. We are looking for an innovative, creative Change leader, able to lead a team of Project Managers in the transformation of our Customer Experience. Youll be joining phs Group as our Customer Change Manager and we are looking forward to meeting you! Its an exciting role more »
Manager on a secondment or fixed term appointment to 31st March 2025. If successful, you'll be involved in managing some of the strategic change programmes key to the delivery of Public Health Wales' Long Term Strategy ranging from service transformation programmes such as Tackling Diabetes Together Programme to … or programme manager position who is enthusiastic to develop their skill set and apply their professional knowledge and experience to deliver key organisational wide change programmes To find out more about the role and have an informal chat please contact Tom Bannicott, Programme Design & Delivery Lead Main duties of … demonstrable experience (e.g. experience working in a similar environment). Demonstrate working knowledge of Microsoft Office packages. ECDL Level 2 or equivalent. Experience Essential Management experience in a senior role including staff management Experience of successfully leading and implementing projects/programmes at a national level. Expertise in more »
that mature the architecture discipline, e.g. supporting tooling improvements, or optimising processes. Ensuring business and system changes follow best business practices and the correct change process and methodology, including the IT ChangeManagement Standard. Qualifications Appropriate qualifications in technical change or technology related subjects are desirable … following: Communicating effectively with stakeholders, adapting style and content as necessary to land messages. Working in or with technical teams (e.g. engineering, software, security, changemanagement) Building successful working relationships and team dynamics in a matrix environment Practical, common-sense delivery of successful, collaborative solutions Balancing day-to more »
will craft service delivery frameworks that enhance efficiency, resilience, and customer satisfaction. In addition, the SDM will play a pivotal role in the strategic management of outsourced delivery models. This encompasses rigorous vendor management, ensuring outsourced services are not only compliant with regulatory standards but also aligned with … the organisations ethos of delivering secure, scalable, and forward-thinking IT solutions. Responsibilities ▪ Utilise advanced ITIL knowledge to develop IT service management strategies, optimising service delivery, incident management, and continuous improvement. ▪ Oversee comprehensive governance, ensuring IT services comply with regulatory standards and embody best practices in risk management … strategic objectives and operational requirements. ▪ Champion streamlined, non-bureaucratic process development suitable for a lean team, integrating Six Sigma for efficiency without complexity. ▪ Lead changemanagement initiatives, ensuring effective implementation with minimal disruption and maximum organisational benefit. ▪ Conduct regular strategic evaluations with key IT partners, including the Cloud more »
31st March 2025 Full Time 37.5 hours/week Base - NHS Executive Offices-Cardiff, Swansea, North Wales Do you have strong programme and project management experience and excellent communication skills to drive, lead and deliver innovative programmes to improve cancer outcomes in Wales? The Programme Manager will work with … reports as requested by NHS Executive, Cancer Network Board, Welsh Government, and other programmes. To support the professional development of the programme and project management team. About us The NHS Executive works in partnership for and on behalf of Welsh Government, in and with the NHS in Wales and … phw.nhs.wales/working-for-us/applicant-information-and-guidance/Job description Job responsibilities The Programme Manager will provide co-ordination, leadership, and management, shaping a work programme to successfully deliver transformational change across the landscape of the NHS in Wales. Working in partnership with the clinical more »
our customers’ lives and contributing to the success of the business every day. Job Description We’re recruiting for two Employee Relations Policy and Change Consultants to join us on a 12 month FTC. We’re offering a competitive base salary and strong benefits package. We are recruiting for … two positions in this team. One will focus on Policy the other will focus on Change although there will be cross over between both roles. Supporting the employee relations (ER) policy and changemanagement activity across L&G Developing, enhancing and implementing new policies with a focus … people to L&G Ensuring that these new policies meet legislative and regulatory requirements Providing subject matter expert advice and guidance on consultations and change projects Protecting and enhancing L&G’s positive relationship between HR function and Unions Presenting new ideas to senior stakeholders and supporting the head more »
Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
Venesky-Brown
are effectively addressed by the relevant service support team until closure. - Maintain an array of information flows and databases designed to support the service management function. Carry out, as required, a regular audit of these databases and be able to action scheduled and ad hoc reporting requirements. - To maintain … Service Schedules held by ISS and to actively monitor the performance of the services against the stated metrics in them. - To manage requests for change from customers in accordance with National ChangeManagement process. - Standard keyboard skills for inputting and manipulating data and information into computer databases. … are well maintained, to help in the identification of appropriate work instructions and to assist in the development of new ones. - Create reports for management from collected data showing trend analysis, highlighting abnormal performance on systems. - Undertakes surveys or audits, as necessary to own work. - Work within organisational and more »
Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
Brook Street
Brook Street is working with a fantastic and well-known organisation. They are looking for a Business Change Manager, involving implementing new systems (HR, Finance & Payroll). This is a full-time opportunity, with an attractive salary and benefits package. Please note this is a 12 Month Contract position. … Duties To be a key part in implementing new HR, Payroll & Financial Systems. To develop and maintain strong ChangeManagement policies and communication around this. To identify and report on any potential risks/resistance to change. To work closely alongside other departments to achieve desired goals. Benefits more »
Employment Type: Contract
Rate: £47000 - £48000/annum Hybrid working + flexible hours