26 to 28 of 28 Change Management Jobs in Wales

CUCM/UCCX upgrade. Coordinate internal technical teams, external vendors, and stakeholders to ensure aligned execution. Manage scope, risks, issues, dependencies, and change requests throughout the project lifecycle. Facilitate project meetings, status reporting, and clear communication with leadership and stakeholders. Oversee testing, validation, cutover planning, and rollback strategies … ensure a smooth transition. Ensure adherence to change management, security, and governance standards. Manage post-upgrade activities, including stabilization, issue resolution, and project closeout documentation. This is a short term contract working fully remotely - must have active Security Clearance ...

Gateways (IOS/IOS-XE) Validate system functionality post-upgrade (call processing, contact center flows, reporting, integrations) Coordinate upgrade activities with stakeholders, vendors, and change management teams Perform backups, restores, and disaster recovery testing Troubleshoot and resolve issues related to call routing, CTI, agents, and applications Document upgrade ...

target operating model. Requirements gathering and data analysis. Appreciation of automation opportunities working closely with software development teams. Stakeholder engagement, communication & change management. Improvement recommendations. Continuous improvement mindset. You will have: Previous experience in process improvement & transformation within a large, multi-site organisation. Ability to support large-scale transformation … projects. Strong analytical skills to assess processes & quantify potential process improvements. Exceptional communication abilities to management stakeholder expectations. Salary: The salary/package for this position is up to £45k per annum depending on experience, plus excellent benefits including a company car & flexible working opportunities. If you're interested ...