and operational excellence. Ensure the reliability, performance, and scalability of the product across all environments. Lead initiatives to reduce operational costs while improving service quality. Customer Integration Oversee customeronboarding and integration processes, ensuring timely and high-quality delivery of system solutions. Act as an escalation point for complex integration challenges, driving resolution and customer satisfaction. Collaborate with More ❯
and operational excellence. Ensure the reliability, performance, and scalability of the product across all environments. Lead initiatives to reduce operational costs while improving service quality. Customer Integration Oversee customeronboarding and integration processes, ensuring timely and high-quality delivery of system solutions. Act as an escalation point for complex integration challenges, driving resolution and customer satisfaction. Collaborate with More ❯
Configure, deploy, and maintain systems including switches, routers, firewalls, and wireless solutions. · Maintain thorough documentation in the ticketing system (e.g., customer configs, resolutions, asset info). · Assist with onboarding of new clients, including audits, handovers, and migrations. · Support project deployments: Wi-Fi upgrades, PMS rollouts, POS implementations, etc. · Contribute to knowledge base articles and training materials. · Provide mentorship More ❯
software deployments Remotely connect to customer systems to diagnose and resolve technical problems Use Microsoft Excel for data formatting and importing into databases Handle virtual machine (VM) support, onboarding of customer environments, and pipeline management Assist with the testing and rollout of new software updates Track and analyse recurring issues to improve long-term support outcomes What Were More ❯
hub of a global organisation. As part of their continued transformation, they're hiring a CRM Product Manager to drive internal product solutions that streamline global sales, marketing, onboarding, and customer engagement. The role: You'll take ownership of Salesforce CRM-based digital tools used by internal teams, manage the full product lifecycle, and collaborate with 15+ departments More ❯
