ProposedJobPurposeICTSpecialist ToprovidededicatedICT,systemsanddigitaldevelopmentsupporttotheWorkingDenbighshireEmployabilityService,leadingontheimplementation,development,optimisationandmanagementofCRMsystems,reportingsolutionsandotherdigitalplatforms. ThisrolewillactasthekeylinkbetweenWorkingDenbighshire,ICTServicesandsoftwareprovidersandotherstakeholders,ensuringsystemsareeffectivelyimplemented,maintainedandutilisedtosupportservicedelivery,performancemanagementandcontinuousimprovement. ProposedKeyResponsibilitiesICTSpecialist Leadtheongoingdevelopment,optimisationandsupportoftheICONICRMsystemandotherbusinesssystems. Supporttheimplementation,integrationandembeddingofnewdigitalsystemsandplatforms. Leaduseracceptancetesting,implementationplanningandbusinessreadinessactivitiesofnewsystems Managesystemenhancements,testing,troubleshootingandcontinuousimprovementactivities. Developandimprovereporting,dashboardsandmanagementinformationsolutionsalongsidethePerformanceandBusinessManager Research,evaluateandimplementnewtechnologiesanddigitalsolutionstoenhanceservicedeliveryandefficiency. Supportprocurement,implementationandroll-outofnewsystemsandsoftwaretofutureprooftheservice. Providespecialistsystemssupportandtrainingtostaffandmanagers. Promoteeffectiveuseandadoptionofdigitalsystemsandtools. ActastheprimarylinkbetweenWorkingDenbighshire,ICTServicesandsoftwaresuppliers. Buildeffectiverelationshipswithtechnicalandoperationalstakeholderstosupportsuccessfulsystemdelivery. EssentialKnowledge ...