Customer Service Delivery Manager
- Hiring Organisation
- IntaPeople
- Location
- Cardiff, Llanrumney Community, South Glamorgan, United Kingdom
- Employment Type
- Permanent
- Salary
- £30000 - £35000/annum
data to spot trends, risks, and opportunities to improve service delivery Driving service improvements in line with ITIL and ITSM best practice Overseeing change, onboarding, and transitions into live service Acting as escalation lead during service hours and ensuring cover when required Contributing to governance, service reviews, and continual improvement ...