1 to 15 of 15 Service Delivery Jobs in Wales

Service Delivery Manager Neath £40K Are you an experienced project manager looking for a new position within a fast-moving and developing industry? Due to continued growth, we are now hiring for a Service Delivery Manager to join our operations team! The Service Delivery Manager will manage and take ownership of the company's relationships with our existing clients which includes, overseeing the day-to-day delivery of our contractual obligations for those clients, from inception; delivery; service and renewal; operational control, client communication, and financial management. What you will … largest judicial services company and pioneers in clean air technology, offering services that support local and central government, utilities, and private sectors through the delivery of market leading integrated technology-enabled solutions from design and implementation to management and recovery. New starters will be subject to clearance through the more »

other general areas. In addition, it will be expected that the post holder will be key in providing operational and managerial reporting information for Service Delivery and the Digital, Data & Technology (DDaT)Directorate. The role will work closely with the Head of Business Assurance and Digital Procurement Manager … and will gather, collate, analyse and present this data to Service Delivery and DDaT Directorate. This role assists with preparing financial management, will maintain databases including contracts, asset and software management. The role will be a key function in coordinating and planning of the DDaT function in order … role will work closely with the Head of Business Assurance and Digital Procurement Manager and will gather, collate, analyse and present this data to Service Delivery and DDaT Directorate. This role assists with preparing financial management, will maintain databases including contracts, asset and software management. The role will more »

psychologically informed care in the directorate include: Psychological Therapies Inpatient care Rehabilitation services We are looking for applicants with the ability to lead whole service approaches to change, identifying gaps in provision to ensure we are improving the mental health and well-being of adults across the region. You … CPD opportunities. Main duties of the job To act as a senior leader in the directorate taking shared accountability for all aspects of the service group's agenda of work to deliver high quality care that is always improving. To lead on allocated quality and strategic workstreams as delegated … and oversee the recruitment and day-to-day management of staff. The post holder is responsible and accountable for developing and ensuring the direct delivery of a highly specialist Mental Health Psychology and Psychological Therapy Service within the directorate. The highly specialist psychological therapeutic interventions provided within the more »

Customer Success Manager | Service Delivery | Remote working (Must be Wales based) Trident Search have partnered with a Cyber Security company that specialize in managed detection and response. They help organisations to not only detect advanced threats and targeted attacks, but contain them too. The Role They are looking … for an experienced Customer Success Manager with service delivery experience within the cyber security space to join their growing team. This role is reporting directly to the Head of Service. Within this role, you will be responsible for management of onboarding, Continual improvements and support of the companies … years’ experience in IT services industry. Excellent verbal, written communication and presentations skills together with the ability to deliver customer presentations. Excellent understanding of service methodologies and approaches; preferably with previous IT operational management. Experience proactively seeking out and establishing new relationships across the customers organization, including contacts from more »

The Parks and Cleansing (P&C) Service areas are committed to delivering excellence and innovation in everything we do. As we continue to evolve and optimize our digital infrastructure, we are seeking a talented Systems Administrator to join our team and play a crucial role in managing our service … description: PL.68787.Systems Administrator (job description) (PDF) [261KB] Directorate/department: Place Closing date: 11.59pm, 19 June 2024 Further information Key Responsibilities: Manage and maintain service-specific digital systems, including CRM, Parks Maintenance System, Tree Management software, Asset Management Applications, SharePoint, and other relevant platforms. Supervise data within these systems … and oversee the implementation/rollout of new IT hardware and software solutions. Collaborate with stakeholders to identify opportunities for leveraging technology to enhance service delivery and customer satisfaction. Undertake ongoing IT development work to develop solutions that proactively address changing customer needs and service requirements. Assist more »

Total Contracted Hours: 40 Collection and Delivery Manager All about you You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers. … a loved one. We have a team of over 3,000 hard-working and enthusiastic people who think we are more than just a delivery company. We know each consignment tells a story and we know that for someone somewhere, it'll make their day when we deliver exactly … work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise. Role summary: The role of the Collection and Delivery Manager is to lead and manage the collections and deliveries in an efficient manner that ensures we deliver Great service to our Customers more »

YOU ARE INTERESTED IN APPLYING FOR THE SECONDMENT POSITION, YOU MUSTOBTAIN PERMISSION FROM YOUR CURRENT LINE MANAGER PRIOR TO APPLYING FOR THIS POST. The Service Desk Analyst will provide an efficient and effective 1st line support service for a dynamic, professional and proactive Service Desk team, delivering … effective first point of call for the Digital Services Department. Main duties of the job We have an opportunity for an individual with ICT Service Desk Support experience to join the SBU Health Board ICT Service Delivery Team. The position is based at the SBU Headquarters in … that we consistently meet local and national key performance indicators, whilst adhering to ITIL guidelines and the SBU Asset management process. The SBU ICT Service is a fast-paced environment - over 90,000 calls were logged in the past twelve months. The successful candidate will be able to work more »

Sapiens UK (Cardiff office) is urgently seeking a Project Director - a seasoned software implementation Project Manager, to join our team of Life & Pensions software delivery experts. You will hold primary responsibility for ensuring quality project delivery, whilst prioritizing customer satisfaction and loyalty. If you love the satisfaction of … overseeing software project delivery to external clients and you thrive on working with international software delivery experts, this is the role for you! Location: Cardiff, UK (Hybrid Flexible) Please note that this role is open to Candidates that can easily commute to our Cardiff office. We are not … understands and can manage the delicate balance of ensuring the profitable growth of Sapiens’ business in a defined account/territory, ensuring quality project delivery, achieving its financial targets, whilst ensuring that customer satisfaction and loyalty are optimized. This role has been identified as the central most significant role more »

initiatives, liaising with third parties as well as all areas within LGIM and the wider L&G Group Engagingat all stages of the project & service lifecycle, with the opportunity to see process/system changes right the way through from design to early life support Ensuringthat service delivery is consistent with business needs and user requirements Championing of Continual Service Improvement, proactively striving to improve the services we provide Qualifications Who we're looking for: ITIL Service Management (or equivalent) Strong C# development skills combined with SQL VBA (MS Access and MS Excel) .NET Framework more »

accessibility for users. Work closely with our application development teams to ensure good database design with performance and efficiency in mind. Work closely with service delivery teams, application development teams and users to provide service and issue resolution. Design, install, monitor, maintain, upgrade, test, and tune our … Middleware Administration. Building, installing, upgrading, migrating, configuring, and supporting Oracle databases and Fusion Middleware Application Server upon a Windows Server environment. Working with a service desk ticketing system to resolve service request and incidents. Good knowledge or SQL and PL/SQL. Ability to develop and maintain Windows … administration. Batch scripting. SQL/PL/SQL. Excellent verbal and written communication skills. Excellent ability to deliver to expectation on time. Strong customer service orientation. Strong technical documentation skills. Due to the volume of applications received for positions, it will not be possible to respond to all applications more »

being. SACYR Sports Club : Engage in sports, memberships, and sponsorships. RESPONSIBILITIES: The Quantity Surveyor will support project leaders in generating a high standard of service delivery, achieving successful outcomes, capturing and sharing knowledge across projects and enhancing our culture of innovation. The role holder will manage contract administration more »

the corporate objectives and meet the performance targets for the Planning Service. Contribute actively to the achievement of a good customer focused approach to service delivery, participating in the development and maintenance of quality systems to ensure continuous monitoring and improvement to service quality and customer satisfaction. … any further additional education, training or development considered appropriate in order for the postholder to perform their duties or further their role in the delivery of a quality planning service. Any other duty, appropriate to the grade and nature of the post, as required by the Head of Development … Be able to work on own initiative and as part of a team, demonstrating flexibility in the approach to work as required by the service Knowledge of customer care and the principles of equal opportunities in providing a Planning function Welsh Language Level 0 Desirable: Experience of working in more »

are looking for an experienced Multi-skilled Engineer – Electrical Bias to work with Mitie clients to conduct work that provides a multi-skilled maintenance service, which covers electrical and mechanical disciplines and to provide a reactive and pro-active maintenance service as per project requirements to all operational … modifications and installations when required, maintaining, repairing, and calibrating electrical, mechanical and instrumentation plant to optimize both reliability and maintainability. You will provide a service that ensures all key performance indicators are met and liaise with contractors or external suppliers where required. You will also need to complete any … with current company policies and procedures and report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery, or risk to health and safety, or the environment. We are looking for:- The ideal candidate would be time served and have more »

ready to take on this exciting challenge and contribute to the continued success of an expanding business, apply now to become our clients newest Service Desk Support member in Penmaenmawr, North Wales! This role isn't just about the present; it's about building a future. As part of … the company's commitment to nurturing talent and fostering career development, the Service Desk Support position offers a clear pathway for progression to a more senior role within the organisation. They value ambition, dedication, and the drive to succeed, and for the right candidate, this role presents an exciting … just looking for a job but a career with long-term prospects, then we encourage you to apply and embark on this journey. The Service Desk Support professional will play a pivotal role in the organisation. As a key member of the service team, you'll be responsible more »

use of recruitment systems to ensure that the organisation utilises it’s workforce resources to its maximum capabilities. Continually benchmark the recruitment methods and service provision and explore all models of service delivery. Advise on highly complex and sensitive issues around talent attraction and recruitment to a range … appraisals and performance development plans. Work with the Head of People & OD and Senior Business Partner to identify and deliver cost and efficiency improvements, service developments and income generation opportunities. Role Requirements: Chartered CIPD or working towards is desirable, but not essential. Demonstrable experience reporting on Data Analytics, using … and hybrid working (min 1 day a week onsite) Professional development & career opportunities Attractive pension (c 20% employer) Employee Assistance Programme and confidential counselling service Cycle to work scheme. If you think this one's for you: Please contact Hannah Welfoot at Yolk Recruitment: 07458 143 279 Yolk Public more »