13 of 13 Customer Experience Jobs in Warwickshire

Duties: In this role you will define and shape the future of our customers vehicle efficiency experiences for our products. Championing internal innovation, utilising customer and competitor insights to compliment industry & market trend analysis and futuring; you will identify, analyse, concept validate, select and recommend opportunities for product developments … that enhance our customers experiences of vehicle efficiency, ensuring our products remain ideally tailored to our customers' needs and expectations. Define the Customer Efficiency Experience: Translate customer needs, behavioural insights, and usage patterns into actionable information. Investigate competitor offerings and innovations providing analysis to inform our strategic ...

Aftersales Support Advisor, you will be the primary point of contact for customers following the sale of products. You will deliver outstanding customer service in a technical setting, combining empathy, product knowledge and problem-solving to make complex issues feel simple. You will take ownership of customer issues … central in achieving first-time resolution and minimising unnecessary escalation, while ensuring customers feel supported and reassured throughout their journey. Beyond day-to-day customer contact, you will contribute to continuous improvement across Aftersales and the wider business. This includes involvement in product testing at HQ, shadowing Field Service ...

troubleshooting and communication skills to join our support team. The ideal candidate is a proficient problem solver, self-directed and passionate in providing exceptional customer service. This is a terrific opportunity to join a successful company, in a role supporting our international client base and offers exposure … technologies. RESPONSIBILITIES Logging and answering both technical and functional queries for international partners and customers Analysing and resolving application problems in complex, multi-tier customer deployments, often with no direct access to the affected system Participate in rota providing office cover from 8:00am to 10:30pm, Monday ...

proposed end date of 31st March 2027. Umbrella Pay Rate: £33.64 per hour. Duties: Seamless and Smart Energy (S&SE) is responsible for the customer experiences within this theme. As the Charging Product Owner within the S&SE theme you will be responsible for co-ordinating the release … ceremonies and Theme level sprint showcases as required. Collaborate across the Theme to ensure synergies are captured and dependencies are highlighted. Lead the Charging Customer experience landscape. Essential Skills, Knowledge and Experience Required: Customer first mindset. Good understanding of automotive industry, including competitor and market awareness. ...

work full time, and travel within, the UK* Duties: Seamless & Smart Energy PMO - Charging Seamless and Smart Energy (S&SE) is responsible for the customer experiences within this theme. As the Charging Product Owner within the S&SE theme you will be responsible for co-ordinating the release … Theme level sprint showcases as required Collaborate across the Theme to ensure synergies are captured and dependencies are highlighted. Lead the Clients' Charging Customer experience landscape Skills: Customer first mindset Good understanding of automotive industry, including competitor and market awareness Project management, leadership and planning skills ...

Title: Product Owner – EV Charging - (phone number removed) Number of Positions: 1 Duties: Seamless and Smart Energy (S&SE) is responsible for the customer experiences within this theme. As the Charging Product Owner within the S&SE theme you will be responsible for co-ordinating the release of value … ceremonies and Theme level sprint showcases as required Collaborate across the Theme to ensure synergies are captured and dependencies are highlighted. Lead Charging Customer experience landscape Skills: Essential Criteria Customer first mindset Good understanding of automotive industry, including competitor and market awareness Project management, leadership and planning ...

foundation brake components. The Brakes Engineering team is responsible for specifying, engineering, and delivering braking systems from concept through to production, ensuring they meet customer expectations and all regulatory requirements. Our mission is to deliver safe, silent, and clean braking systems that enhance the overall vehicle experience. Key Performance … leads Programme and vehicle engineering teams External stakeholders including: Supplier Technical Assistance (STA) Suspension and vehicle systems teams Procurement and weight engineering teams Skills & Experience Essential Knowledge of foundation brake components (discs, pads, calipers, shields) Strong project and time management skills Ability to communicate effectively and collaborate with Tier ...

Product Owner? Expleo are seeking a highly organised and proactive Product Ownership Team Lead. Seamless and Smart Energy (S&SE) is responsible for the customer experiences. As the Charging Product Owner within S&SE, you will be responsible for co-ordinating the release of value from all supporting Portfolio … luxury car Manufacturer, based in the West Midlands, on a Contract basis. Key Responsibilities of the Product Owner include: * Lead the JLR Charging Customer experience landscape * Act as the primary liaison between business stakeholders and development teams * Facilitate regular communication with internal and external stakeholders * Responsible ...

proposed end date of 31st March 2027. Umbrella Pay Rate: £33.64 per hour. Seamless and Smart Energy (S&SE) is responsible for the customer experiences within this theme. As the Electrification Services Product Owner within the S&SE theme you will be responsible for co-ordinating the release … Theme level sprint showcases as require. Collaborate across the Theme to ensure synergies are captured and dependencies are highlighted. Essential Skills, Knowledge and Experience Required: Proven experience in EV charging, mobility services, or digital operations, ideally within an eMSP, CPO, or automotive environment. Strong understanding of the Public ...

Title: Electrification Services Product Owner - (phone number removed) Duties: Seamless and Smart Energy (S&SE) is responsible for the customer experiences within this theme. As the Electrification Services Product Owner within the S&SE theme you will be responsible for co-ordinating the release of value from all supporting … Theme level sprint showcases as required Collaborate across the Theme to ensure synergies are captured and dependencies are highlighted. Skills: Essential Requirements Proven experience in EV charging, mobility services, or digital operations, ideally within an eMSP, CPO, or automotive environment. Strong understanding of the Public Charging eco-system, roaming ...

utilities industry? If so, we have the perfect opportunity for you! About Us: At our organization, we're committed to leveraging data to enhance customer experiences and drive innovation in the utilities sector. We believe in the power of data to inform decisions and create impactful solutions. Join … Stakeholder Engagement: - Build strong relationships with stakeholders, facilitating open communication and collaboration. - Provide informed feedback to promote understanding and decision-making. Who You Are: Experience: You bring a solid background in product management, ideally in a data-centric role within a complex organization. Skills: You have excellent leadership, communication ...

projects? This is your chance to join a forward-thinking company at the forefront of vehicle engineering. If you’re passionate about delivering exceptional customer experiences and thrive in an environment where collaboration and strategic thinking are key, the role of Digital Product Owner is the perfect opportunity … deliverables align with quarterly ambitions. What You Will Bring: • Strong knowledge of digital systems concepts, including UX/UI, architecture, and control systems. • Proven experience in automotive architecture, systems engineering, and software development. • Exceptional project management, leadership, and strategic planning skills. • A customer-first mindset with a deep ...

edge digital experiences across luxury vehicles. You will be responsible for validating system features end-to-end, ensuring a seamless, robust, and defect-free customer experience. You'll play a key role in an ambitious transformation programme-helping evolve current technologies into next-generation digital capabilities , supporting the journey … with cross-functional teams and suppliers to resolve issues efficiently Drive continuous improvement of validation processes, with a focus on automation and reuse Skills & Experience Required Test strategy and test planning at system level with focus on real-world usage scenarios and failure modes. Defect Lifecycle managment. Strong hands ...